I keep getting a pop up by the iSkysoft Helper Compact Downloader. I tried JRT and AdwCleaner from http://www.bleepingcomputer.comand this detected about 181 threats in my system and provided a log file after cleaning. But this pop up by the iSkysoft Helper Compact Downloader is still happening. Please help.
How to Remover iSkysoft Helper Compact Downloader
Posted 15 September 2016 - 06:55 AM
I'll do the best I can to resolve your computer issue
Please make sure to carefully read any instruction that I give you. If you're not sure, or if something unexpected happens, don't continue Stop and ask! Never be afraid to ask questions!
Everything gets download to the desktop and tools are "Run as administrator."
Please download Farbar Recovery Scan Tool and save it to your Desktop.
Note: You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
- Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
- Press Scan button.
- It will produce a log called FRST.txt in the same directory the tool is run from.
- Please copy and paste log back here.
- The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please also paste that along with the FRST.txt into your reply.
Any problems posting, attach the logs. I'd rather have them directly posted.
I'll be back later today to have a look.
Posted 23 September 2016 - 02:31 PM
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