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Vista 32 sp2 error in event log (Resolved).


Best Answer phillpower2 , 20 September 2016 - 01:31 AM

Hello the chemist, Download then run the Windows All in One Repair (free)  from here, disregard the malware guidance but follow the other steps to the letter and in particular ensuring th... Go to the full post »


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#1
the chemist

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Hi! Nice to be back. :)
Got an error in event log with this location -

 

d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp

 

I don't have any disc or file by this name.

Also, it crops up quite frequently on the net in reference to pc problems but is never mentioned specifically.
Is it malware related??

Thanks for your help. 

Ken :)

 

Error text:

'The COM+ Event System detected a bad return code during its internal processing.  HRESULT was 8007043c from line 45 of d:\longhorn\com\complus\src\events\tier1\eventsystemobj.cpp.  Please contact Microsoft Product Support Services to report this error.'


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#2
phillpower2

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✓  Best Answer

Hello the chemist,

 

Download then run the Windows All in One Repair (free)  from here, disregard the malware guidance but follow the other steps to the letter and in particular ensuring that you first create a new restore point and perform a proper Windows clean boot before running the repair, details for the clean boot here.


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#3
the chemist

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Hi Phillpower2. Thanks for your response. Coincidentally, I recently ran Tweaking. As per the instructions I rebooted to Safemode before running the repair. At the time I was hoping to solve an intermittent problem with my internet connection.
I was curious as to the origin and explanation of the longhorn reference and a bit paranoid it might be malware.
Is the Tweaking app a general fix?

Cheers.

Ken the Chemist.


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#4
phillpower2

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Hello the chemist,

 

The AIO repair tool from Tweaking is a tried and trusted tool that does not get the recognition that it deserves.

 

I was curious as to the origin and explanation of the longhorn reference and a bit paranoid it might be malware.

 

 

Cautious is good but paranoid not so good, being careful what sites you visit and what a person clicks on is all that is needed to compliment  good quality AV and Firewall protection.


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#5
the chemist

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So, any ideas about the d:\longhorn address?
Otherwise, thanks for your help. I'll mark it as solved.
Ken. :)


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#6
phillpower2

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Could be hardware or software related I`m afraid;

 

Download MiniToolBox and save the file to the Desktop.

Close the browser and run the tool, check the following options:

  • List last 10 Event Viewer log
  • List Installed Programs

Click on Go.

Post the resulting log in your next reply for us please.


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#7
the chemist

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Hi Phill Pwer2. Thanks for your response. Did you mean Event Viewer errors?
Here is the file.
 

MiniToolBox by Farbar  Version: 17-06-2016
Ran by owner (administrator) on 15-10-2016 at 00:33:07
Running from "E:\A Yankee's Documents\My Documents\Downloads\Some New Folder"
Microsoft® Windows Vista™ Business  Service Pack 2 (X86)
Model: OptiPlex 755 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/14/2016 07:36:19 PM) (Source: System Restore) (User: )
Description: The scheduled restore point could not be created.  Additional information: (0x8000ffff).
 
Error: (10/14/2016 07:36:19 PM) (Source: System Restore) (User: )
Description: Failed to create restore point on volume (Process = C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Descripton = Scheduled Checkpoint; Hr = 0x8000ffff).
 
Error: (10/14/2016 07:36:19 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80004002.
 
 
Operation:
   Abort Backup
 
Context:
   Execution Context: Requestor
   Current State: SnapshotSetCreated
 
Error: (10/14/2016 07:36:19 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: The VSS event class is not registered.  This will prevent any
VSS writers from receiving events.  This may be caused due to a setup failure or as a result of an 
application's installer or uninstaller.
 
 
Operation:
   Abort Backup
 
Context:
   Execution Context: Requestor
   Current State: SnapshotSetCreated
 
Error: (10/14/2016 07:36:19 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80040154.
 
 
Operation:
   Gathering Writer Data
   Executing Asynchronous Operation
 
Context:
   Execution Context: Requestor
   Current State: GatherWriterMetadata
 
Error: (10/14/2016 07:36:19 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: The VSS event class is not registered.  This will prevent any
VSS writers from receiving events.  This may be caused due to a setup failure or as a result of an 
application's installer or uninstaller.
 
 
Operation:
   Gathering Writer Data
   Executing Asynchronous Operation
 
Context:
   Execution Context: Requestor
   Current State: GatherWriterMetadata
 
Error: (10/14/2016 03:06:54 PM) (Source: System Restore) (User: )
Description: The scheduled restore point could not be created.  Additional information: (0x8000ffff).
 
Error: (10/14/2016 03:06:54 PM) (Source: System Restore) (User: )
Description: Failed to create restore point on volume (Process = C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreation; Descripton = Scheduled Checkpoint; Hr = 0x8000ffff).
 
Error: (10/14/2016 03:06:54 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance.  hr = 0x80004002.
 
 
Operation:
   Abort Backup
 
Context:
   Execution Context: Requestor
   Current State: SnapshotSetCreated
 
Error: (10/14/2016 03:06:54 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: The VSS event class is not registered.  This will prevent any
VSS writers from receiving events.  This may be caused due to a setup failure or as a result of an 
application's installer or uninstaller.
 
 
Operation:
   Abort Backup
 
Context:
   Execution Context: Requestor
   Current State: SnapshotSetCreated
 
 
System errors:
=============
Error: (10/14/2016 08:41:22 PM) (Source: Microsoft-Windows-Diagnostics-Networking) (User: NT AUTHORITY)
Description: 2147942487
 
Error: (10/14/2016 07:07:24 PM) (Source: Service Control Manager) (User: )
Description: Net.Tcp Listener AdapterNet.Tcp Port Sharing Service%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
 
 
Error: (10/14/2016 07:07:24 PM) (Source: Service Control Manager) (User: )
Description: Net.Pipe Listener Adapterwas
 
Error: (10/14/2016 07:07:24 PM) (Source: Service Control Manager) (User: )
Description: Net.Msmq Listener Adaptermsmq
 
Error: (10/14/2016 07:04:38 PM) (Source: Microsoft-Windows-TaskScheduler) (User: NT AUTHORITY)
Description: 2147942402
 
Error: (10/14/2016 07:04:28 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 19:01:29 on 14/10/2016 was unexpected.
 
Error: (10/14/2016 02:35:28 PM) (Source: Service Control Manager) (User: )
Description: Net.Tcp Listener AdapterNet.Tcp Port Sharing Service%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
 
 
Error: (10/14/2016 02:35:28 PM) (Source: Service Control Manager) (User: )
Description: Net.Pipe Listener Adapterwas
 
Error: (10/14/2016 02:35:28 PM) (Source: Service Control Manager) (User: )
Description: Net.Msmq Listener Adaptermsmq
 
Error: (10/14/2016 02:33:10 PM) (Source: Microsoft-Windows-TaskScheduler) (User: NT AUTHORITY)
Description: 2147942402
 
 
Microsoft Office Sessions:
=========================
Error: (10/14/2016 07:36:19 PM) (Source: System Restore)(User: )
Description: 0x8000ffff
 
Error: (10/14/2016 07:36:19 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreationScheduled Checkpoint0x8000ffff
 
Error: (10/14/2016 07:36:19 PM) (Source: VSS)(User: )
Description: CoCreateInstance0x80004002
 
Operation:
   Abort Backup
 
Context:
   Execution Context: Requestor
   Current State: SnapshotSetCreated
 
Error: (10/14/2016 07:36:19 PM) (Source: VSS)(User: )
Description: Operation:
   Abort Backup
 
Context:
   Execution Context: Requestor
   Current State: SnapshotSetCreated
 
Error: (10/14/2016 07:36:19 PM) (Source: VSS)(User: )
Description: CoCreateInstance0x80040154
 
Operation:
   Gathering Writer Data
   Executing Asynchronous Operation
 
Context:
   Execution Context: Requestor
   Current State: GatherWriterMetadata
 
Error: (10/14/2016 07:36:19 PM) (Source: VSS)(User: )
Description: Operation:
   Gathering Writer Data
   Executing Asynchronous Operation
 
Context:
   Execution Context: Requestor
   Current State: GatherWriterMetadata
 
Error: (10/14/2016 03:06:54 PM) (Source: System Restore)(User: )
Description: 0x8000ffff
 
Error: (10/14/2016 03:06:54 PM) (Source: System Restore)(User: )
Description: C:\Windows\system32\rundll32.exe /d srrstr.dll,ExecuteScheduledSPPCreationScheduled Checkpoint0x8000ffff
 
Error: (10/14/2016 03:06:54 PM) (Source: VSS)(User: )
Description: CoCreateInstance0x80004002
 
Operation:
   Abort Backup
 
Context:
   Execution Context: Requestor
   Current State: SnapshotSetCreated
 
Error: (10/14/2016 03:06:54 PM) (Source: VSS)(User: )
Description: Operation:
   Abort Backup
 
Context:
   Execution Context: Requestor
   Current State: SnapshotSetCreated
 
 
CodeIntegrity Errors:
===================================
  Date: 2016-09-19 22:33:49.682
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-09-19 22:33:49.510
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-09-19 22:33:49.338
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-09-19 22:33:49.151
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mwac.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-09-19 22:33:48.699
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-09-19 22:33:48.527
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-09-19 22:33:48.356
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-09-19 22:33:48.184
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\mbamchameleon.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-09-19 22:17:33.920
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22636_none_b38d4a937f96be60\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
  Date: 2016-09-19 22:17:33.748
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\winsxs\x86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22636_none_b38d4a937f96be60\tcpip.sys because the set of per-page image hashes could not be found on the system.
 
 
=========================== Installed Programs ============================
 
ACDSee 32 (HKLM\...\ACDSee 32) (Version:  - )
Adobe Flash Player 23 NPAPI (HKLM\...\Adobe Flash Player NPAPI) (Version: 23.0.0.162 - Adobe Systems Incorporated)
Adobe Reader X (10.1.16) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.16 - Adobe Systems Incorporated)
Adobe Refresh Manager (HKLM\...\{AC76BA86-0804-1033-1959-001824157129}) (Version: 1.8.0 - Adobe Systems Incorporated) Hidden
Audacity 2.1.0 (HKLM\...\Audacity_is1) (Version: 2.1.0 - Audacity Team)
Avast Free Antivirus (HKLM\...\Avast) (Version: 12.3.2280 - AVAST Software)
Blender (HKLM\...\{1115EF75-E8C1-4BA1-829F-1B8460D47701}) (Version: 2.76.2 - Blender Foundation)
CCleaner (HKLM\...\CCleaner) (Version: 5.22 - Piriform)
Dell System Detect (HKCU\...\73f463568823ebbe) (Version: 5.13.0.1 - Dell)
ESET Online Scanner v3 (HKLM\...\ESET Online Scanner) (Version:  - )
Google Chrome (HKLM\...\Google Chrome) (Version: 49.0.2623.112 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.31.5 - Google Inc.) Hidden
Google Update Helper (HKLM\...\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}) (Version: 1.3.25.11 - Google Inc.) Hidden
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - )
Intel® Management Engine Interface (HKLM\...\HECI) (Version:  - Intel Corporation)
Intel® Active Management Technology (HKLM\...\MESOL) (Version:  - Intel Corporation)
L&H TTS3000 British English (HKLM\...\LHTTSENG) (Version:  - )
L&H TTS3000 Deutsch (HKLM\...\LHTTSGED) (Version:  - )
L&H TTS3000 Español (HKLM\...\LHTTSSPE) (Version:  - )
L&H TTS3000 Français (HKLM\...\LHTTSFRF) (Version:  - )
L&H TTS3000 Japanese (HKLM\...\LHTTSJPJ) (Version:  - )
L&H TTS3000 Russian (HKLM\...\LHTTSRUR) (Version:  - )
LAME v3.99.3 (for Windows) (HKLM\...\LAME_is1) (Version:  - )
Lernout & Hauspie TruVoice American English TTS Engine (HKLM\...\tv_enua) (Version:  - )
Lexmark 640 Series (HKLM\...\Lexmark 640 Series) (Version:  - Lexmark International, Inc.)
LiveUpdate 1.7 (Symantec Corporation) (HKLM\...\LiveUpdate1.7) (Version:  - Symantec Corporation)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Media Player Codec Pack 4.4.0 (HKLM\...\Media Player - Codec Pack) (Version: 4.4.0 - Media Player Codec Pack)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 4.5.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.51209 - Microsoft Corporation)
Microsoft Office 97, Professional Edition (HKLM\...\Office8.0) (Version:  - )
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50428.0 - Microsoft Corporation)
Microsoft Text-to-Speech Engine 4.0 (English) (HKLM\...\MSTTS) (Version:  - )
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x86)) (Version: 10.0.50903 - Microsoft Corporation)
Mozilla Firefox 48.0.2 (x86 en-GB) (HKLM\...\Mozilla Firefox 48.0.2 (x86 en-GB)) (Version: 48.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 45.0.2.5941 - Mozilla)
Native Instruments Sibelius Player (HKLM\...\Native Instruments Sibelius Player) (Version:  - )
Neuratron PhotoScore Lite (HKLM\...\Neuratron PhotoScore Lite) (Version: 3.00 - Neuratron Limited)
Norton Utilities 2002 for Windows (HKLM\...\Norton Utilities) (Version:  - Symantec Corporation)
SafeZone Stable 1.48.2066.120 (HKLM\...\SafeZone 1.48.2066.120) (Version: 1.48.2066.120 - Avast Software) Hidden
Sibelius 3 (HKLM\...\Sibelius 3) (Version:  - )
Sibelius Scorch (HKLM\...\Sibelius Scorch) (Version:  - )
Speakonia (HKLM\...\Speakonia_is1) (Version: 1.0.3.5 - CFS-Technologies)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1218 - SUPERAntiSpyware.com)
Talking Clipboard 3.7.0.0 (HKLM\...\Talking Clipboard) (Version: 3.7.0.0 - Talking Clipboard, Inc.)
TextToWav 1.4 (HKLM\...\{8D3C7DAC-B1BA-46C2-82EB-96F4877C3574}_is1) (Version:  - smart-butler.com)
Tweaking.com - Windows Repair (HKLM\...\Tweaking.com - Windows Repair) (Version: 3.9.11 - Tweaking.com)
VLC media player (HKLM\...\VLC media player) (Version: 2.2.4 - VideoLAN)
Wings 3D 1.5.4 (HKLM\...\Wings 3D 1.5.4) (Version:  - )
WinRAR archiver (HKLM\...\WinRAR archiver) (Version:  - )
Wisdom-soft ScreenHunter 6.0 Free (HKLM\...\Wisdom-soft ScreenHunter 6.0 Free) (Version:  - Wisdom Software Inc.)
 
**** End of log ****
Cheers.
Ken. 

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#8
phillpower2

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No d:\longhorn mentioned anywhere there.

 

You have other things shown to be going on which I suspect could be causing you issues, it would not be appropriate to address any other/unrelated issues in this topic so please start a new thread on the appropriate forum and we will help you there, please give as much detail as you can about any problems that you are having with the computer and include a new MiniToolBox log please.


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#9
the chemist

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No. It was a while ago that error cropped up.

What forum should I post in?

Thanks for your help.

What 'other things' are going on?

My network connection is ummm unpredictable.

Occasionally the PC freezes up and I have to switch it off and power up afresh.

I routinely just switch off the power at the end of a session. That's why I get the 'Windows did not shut down properly' error.

Text-to-speech doesn't work properly.
Cheers.

Ken.


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#10
phillpower2

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No. It was a while ago that error cropped up.

 

 

Meaning that your original computer issue has thankfully been resolved  :thumbsup:

 

What forum should I post in?

 

 

Please start a new thread on this forum, name it something like "poor performance" if you are having more than one issue and copy/paste the info below into your OP for convenience;

My network connection is ummm unpredictable.
Occasionally the PC freezes up and I have to switch it off and power up afresh.
I routinely just switch off the power at the end of a session. That's why I get the 'Windows did not shut down properly' error.
Text-to-speech doesn't work properly.

 

 

What 'other things' are going on?

 

 

Will come to this in your new thread rather than go off topic in this thread.

 

You are welcome btw  :)


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