My computer got wiped out recently and I had to have Windows 10 reinstalled (took it to a local company to get fixed). I had no issue reinstalling other programs, but I could not reinstall Spotify. Keep getting this error: Spotify could not be started-Error code 17. I see it listed in my program list in CCleaner, but also cannot uninstall it. I've tried regular and administrator modes and nothing works.
Unable to re-install or delete Spotify
#1
Posted 21 September 2016 - 07:22 AM
#2
Posted 23 September 2016 - 04:45 AM
Hello tjackson39,
Spotify is a great program, but can be a right pain when something goes wrong!
Can you please try the following steps which I found on a Spotify Community page in answer to a question by somebody else.
- Open your taskmanager (on Windows you can do so by pressing CTRL + ALT + DEL), and close Spotify.exe, SpotifyCrashService, and SpotifyWebHelper.exe.
- Try to remove the files once again, does it work now?
- After you've removed all files, please reboot your PC to make sure it all gone now.
- Open taskmanager once again, does it still show Spotify processes?
If you don't know how to open task manager in Windows 10, see here.
I hope this helps,
Chris.
Edited by Channeal, 23 September 2016 - 04:45 AM.
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