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Usb not working - No Media !


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#1
catmitt

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Hello,

 

A friend has a usb that for no reason, it doesnt work now.

 

It shows up under Computer as Removable Disk E, but when clicked on it says "Please insert a disk into Removable Disk E"

 

Under Computer Management it says...

 

Disk 1

Removable E

No Media.

 

There are pics on the usb.

 

And when its inserted the red light glows on it.

 

Any advice please on fixing the usb or saving the pics?

 

 

Thank you  :headscratch:


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#2
Channeal

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Hello Catmitt,

 

Just a couple of questions before one of the experts here comes along to help you.

 

Is this on a desktop or a notebook? What version of Windows is running?

 

Have you checked in Windows Explorer (or this PC for later windows versions) to see if the files are showing up there at all?

 

Have you tried putting the usb flash drive into another usb port? Or in another computer even?

 

Chris


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#3
catmitt

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Hi Chris,

 

It doesnt work, same result, in my sony vaio laptop running windows 7.

 

I will get back to you re my friends computer.

 

The pics dont show up anywhere.

 

Elaine


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#4
Channeal

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Hello Elaine,

 

If you have tried the flash drive in both your computer and your friend's, then the fault must lie with the flash drive itself.  Is it very old? Or has it been removed from the computer without going the 'safely remove hardware' route?

 

If the flash drive is faulty, I believe that you can possibly try a data recovery program. I am not sure about that though, so I am afraid you are going to have to wait for somebody else to help you.

 

Good luck!

 

Chris. 


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#5
catmitt

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Thanks Chris,

 

Yes said friend has looked after it.

 

Elaine


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#6
catmitt

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Hello Catmitt,

 

Just a couple of questions before one of the experts here comes along to help you.

 

Is this on a desktop or a notebook? What version of Windows is running?

 

Have you checked in Windows Explorer (or this PC for later windows versions) to see if the files are showing up there at all?

 

Have you tried putting the usb flash drive into another usb port? Or in another computer even?

 

Chris

 

 

Hi Chris,

 

His is a Mesh computer with windows 10.

 

Mine i a sony laptop with windows 7.

 

Elaine


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#7
Channeal

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Thanks for the info, Elaine.

Hopefully somebody else will be able to help you out.

Chris.
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#8
Channeal

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Hello again Elaine,

Don't know if the following link - which lists several data recovery programs - would be any help. I can't vouch for any of the programs on the site, but I think I have seen Recuva mentioned here on GTG, so it might be worth giving that a try.

http://pcsupport.abo...ry-programs.htm

Chris.

Edited by Channeal, 05 October 2016 - 02:10 AM.

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#9
catmitt

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Thank you Chris.


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#10
Channeal

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You are welcome Elaine. Please let me know if you have any success with it.

Chris.
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#11
catmitt

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Hi Chris and co...

 

This is my friends response.....

 

I've now had the opportunity to have a look at my corrupted USB.

Downloaded the free recuva app as suggested.

Having the same problem as we were having on your computer.

It doesn't recognise that a USB has been inserted & keeps telling me to
insert one & check the drive?

What do the geeks think to that?


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#12
Channeal

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Hello Elaine,

Sorry to learn that your friend is still having problems.

I am pretty much at a loss to know what else to suggest. As the thumb drive has been tried on more than one computer, it seems there is a problem with the device itself and there is probably nothing that can be done.

The following link from a Data Recovery Company on how to repair a thumb drive will show you that repairs to the device are complicated and should probably only be done by somebody who really knows what they are doing. See http://www.sertdatar...sb-flash-drives.

Sorry I cannot help you any further. :( Maybe somebody else reading this will be able to come up with some more suggestions.

Chris.

Edited by Channeal, 13 October 2016 - 06:40 PM.

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#13
oliverpowell

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Hi Catmitt, I would advise you to go through this blog https://www.wiknix.c...-recover-files/. It has well explained how to recover data from the flash hard drive which is not showing up. Thanks!!


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#14
Channeal

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Thanks very much for your reply oliverpowell. I am thinking though that most of the suggestions in your link are unlikely to work as the thumb drive has been tried on more than one computer and I believe that Elaine said that she had checked disk management and the drive did not show up there.

Here's another link.for you, Elaine.
http://www.pcworld.c...oesnt-work.html.

Chris.

Edited by Channeal, 14 October 2016 - 01:33 AM.

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#15
Channeal

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I found another couple of bits of advice:

 

'Is there any physical damage to the drive? Is the plastic enclosure loose? If so you could try to "snug" up all the connections by wrapping it in a tight layer of tape.'

 

 

 

'Plug in the flash drive. Slowly and somewhat gently move it side to side. Listen for the ding dong of windows picking up the drive.

There are some prongs that are soldered onto a chip inside the flash drive. It's what provides the connection from the chip to the metal tip. Often, those soldered prongs break loose of the chip. You can plug in the drive, and hold those prongs down to make a connection. Once windows picks up the drive, copy off everything that's on it.'

 

 

Your friend might also like to try downloading USBDeview from http://www.majorgeek.../usbdeview.html

as the program might help the computer to detect the thumb drive.

 

 

 

Good luck! :)

 

Chris.


Edited by Channeal, 14 October 2016 - 02:40 AM.

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