I just recently factory restored my laptop and have ran into an issue that I have never had before. I am running Windows 7 and upon restoring my laptop to it's factory settings, I am unable to find, download or install any Windows Updates or ANY drivers of any kind. When I open Windows updates from the control panel and click find updates it will sit in a loop saying, "Checking for updates". I have tried downloading the convenience rollup package and the prerequisite pack and upon trying to install the prerequisite package first it did the same thing, remained in a loop saying, "searching for updates on this computer". Also not sure if it is also related, but my CPU and RAM are higher than they were before the factory restore.
P.S. Also wanted to state, that I had started a forum earlier in the week because I was unable to install any antivirus programs (I tried installing both Avira and Bitdefenders separately and both programs would never open up to the control panel for the program and the system tray icon would disappear immediately after showing up. After speaking with a tech in that forum we established that I have no virus on my computer and eventually was able to get Avira installed and working. Now I just need to fix this Windows Update issue. I figured I would mention this assuming maybe the antivirus issue might also be related.
Any help would be greatly appreciated.