Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

windows 8.1 pro slow [Closed]


  • This topic is locked This topic is locked

#16
Becky616

Becky616

    Member

  • Topic Starter
  • Member
  • PipPip
  • 27 posts

Hi Bruce.

Wow things computer really acting strange. Here's another snapshot

 

 

Attached Thumbnails

  • Capture 2.PNG

  • 0

Advertisements


#17
Bruce1270

Bruce1270

    Trusted Helper

  • Malware Removal
  • 1,603 posts
Hi Becky616

It looks like the svchost process running is the Windows Update. When you reinstalled the system all windows updates are removed. It will recheck for the updates it needs which could take a considerable long time.

Can you check the windows updates settings and see if it is currently checking for updates?
  • 0

#18
Becky616

Becky616

    Member

  • Topic Starter
  • Member
  • PipPip
  • 27 posts

HI Bruce thats what it is. It is causing computer to be very sluggish. There's like 222 updates. lol. I'll get back to you when these are all done and report the progress of computer. 


  • 0

#19
Bruce1270

Bruce1270

    Trusted Helper

  • Malware Removal
  • 1,603 posts
:thumbsup:
  • 0

#20
Becky616

Becky616

    Member

  • Topic Starter
  • Member
  • PipPip
  • 27 posts

Hi Bruce.

All updates loaded and that's what was causing computer to be so sluggish. Computer is running good. The CPU usage is way down to. Now the only thing is IE 11 been not responding and is slow at loading pages. I tried no add ons and I did a reset but it hasn't helped. Any suggestions. Thank you so much everything you said was dead on. Thanks for all the help.


Edited by Becky616, 23 October 2016 - 03:49 PM.

  • 0

#21
Bruce1270

Bruce1270

    Trusted Helper

  • Malware Removal
  • 1,603 posts
Hi Becky616

Ok. Try running a system file scan to see if that helps.


SFC Scan

1.
  • Open an elevated command prompt. To do this,
  • Swipe in from the right edge of the screen, and then tap Search. Or, if you are using a mouse, point to the lower-right corner of the screen, and then click Search.
  • Type Command Prompt in the Search box, right-click Command Prompt, and then click Run as administrator.
  • If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
    2904868.png
    2. When command prompt opens, copy and paste the following commands into it and press enter.

    sfc /scannow

    Please note: there is one space between the c and the /

    3.Let the scan complete.

    If you get the message "Windows Resource Protection did not find any integrity violations" this means all is OK. Give internet explorer a try and let me know what happens.

    If you get any other message then copy and paste the following command at the command prompt and press enter

    findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"

    4.This will create a file, sfcdetails.txt on your Desktop.
    5.Type exit to close the command prompt window.
    6.Open file sfcdetails.txt and copy/paste this in your next reply.
    7.If the file is too large you can zip the file and attach to your post.

  • 0

#22
Bruce1270

Bruce1270

    Trusted Helper

  • Malware Removal
  • 1,603 posts

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP