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Frequent rcs and sync errors.... How to fix?

RCS Sync error No Range

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#1
ForgottenSoul88

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Ok so we recently installed an Arris DG3270A Cable modem for all of our networking in the house. Aside from the double back doors for the cable company to come in and change my settings when they want because they don't like me using wi-fi off of it without paying them more money (scam). I'm getting connectivity issues that I would like to troubleshoot here because I don't want them digging around unless absolutely necessary. Here is what my event log looks like from the last couple of days to this morning. 

 

Now I do understand that this may be a tech only problem that I can't fix but would it help if I back tracked to where the cable comes into the house and at the first split arrange to where one splits to the modem and then to the rest of the house?

 

This issue is causing my internet speeds to be down drastically. I pay for 75GHz and am only getting 15Mbs. Using an A/NA modem and a Wireless G router I should be getting somewhere between 50 and 75 as an average. This is surely not happening.

 

I'm just looking to find a possibility that is solvable, thanks for the input on this matter.

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#2
FreeBooter

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Reset router to default factory settings.

Install latest version of your router firmware.

Install latest version of network card driver you can download latest version of network card driver from network card manufacturer website.

Change Your Wi-Fi Router Channel to Optimize Your Wireless Signal

Were you trying to say you are paying for 75Mbps speed?

Does any other network devices have same 15Mbps speed issue or is it only your computer?


Edited by FreeBooter, 18 October 2016 - 12:32 PM.

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