[ShowMe]

Year old Asus laptop will not boot at all. I was away and had not turned it on for 2 weeks. Battery probably was down, but I plugged in to make sure it had enough energy, but no matter what I did it will not boot up. totally dead. Both lights indicating it is charging and "on", but nothing happening on screen. Is there some way I can attempt to boot it up using a boot program from a flash drive, or am I screwed?

 

I can not remove the battery, totally encased.

 

 

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Hello ShowMe,

 

When you try and power up do you hear the internal cooling fan spinning up.

 

Try disconnecting the AC adaptor then holding down the power button for 20/30 seconds, if no signs of life, reconnect the AC adaptor and leave to charge overnight without attempting to power up the notebook at all.

[phillpower2]

Hello ShowMe,

 

When you try and power up do you hear the internal cooling fan spinning up.

 

Try disconnecting the AC adaptor then holding down the power button for 20/30 seconds, if no signs of life, reconnect the AC adaptor and leave to charge overnight without attempting to power up the notebook at all.

[ShowMe]

Thanks, I will give that a try. I don't remember hearing any noise, but I'm over 70 and hearing not so good. I'll let you know, one way or the other.

[ShowMe]

It did not work. Dead as a door-nail. I let it charge all night. When I pressed the start button the light indicating it was on lit, as it did before, but no action. I suppose I may have to dispose of it, but it should not have "died" so soon less than 2 years old. I could take it to be fixed, but how expensive would that be and I might be better off getting a new one.

 

Thanks for your help

[FreeBooter]

@phillpower2 forget to mention that you also need to disconnect the battery and AC adapter when doing power cycle.

Does your laptop work without battery disconnected ?

Edited by FreeBooter, 18 October 2016 - 09:56 AM.

[phillpower2]

Thanks for the update ShowMe 

 

Can you post the model name or number of the ASUS notebook so that we can do some research, how to remove the RAM for example.

[FreeBooter]

My mistake @ShowMe i should have read all your thread post @phillpower2 just told me you cannot disconnect the battery.

[ShowMe]

Windows 10

YES, NO WAY TO TOUCH THE BATTERY. i WILL RUMMAGE THROUGH MY CHAOTIC PAPERWORK AND TRY TO FIND THE MODEL NAME AND NUMBER. PRINTING ON BACK OF COMPUTER IS SMALL AND I DO NOT SEE ANYTHING THAT LOOKS LIKE A MODEL NUMBER. I'LL GET BACK TO YOU, AND THANKS AGAIN.

[ShowMe]

AHA! No paperwork, but I still have the box (my wife never throws anything away). ASUS NOTEBOOK PC

MODEL#X551 MAVB -EBO1 B

 

I HOPE THAT HELPS

[FreeBooter]

Is the laptop from below link is your laptop?

 

 

X551MAV

https://www.asus.com...ebooks/X551MAV/

[ShowMe]

lOOKS LIKE IT, NO CD THOUGH .  BARE BONES

[FreeBooter]

Open the Command Prompt by holding down the + X keys and select the option “Command Prompt (Admin)” from the menu.

Type following command:

Wmic CSPRODUCT get /format:list | clip

After finish executing above command right click empty space at your next post and press Ctrl + V to paste the content of the Windows clipboard to your next post.

[ShowMe]

Best Answer

Well, this is strange, but thanks. I did what you suggested, several times. Got no response from lap top. tried by pressing on button, and not pressing on button. Tried once more and held it down and lo and behold screen for boot opened, updates were updated and it seems to be working fine. This is mystifying, but I did not have to do the "admin" thing. Thanks for the "magic" fix.

I will re-post if the problem recurs.

[FreeBooter]

You know what i keep lose track of which topic i'm helping with well you can't boot your laptop my suggestion no use to you but it will come use to you one day when you need to learn your computer or laptop serial number and spec details.

[ShowMe]

I shall be more attentive to my future purchases, but whatever it was you told me to do - it worked and thanks.