[ShowMe]

Year old Asus laptop will not boot at all. I was away and had not turned it on for 2 weeks. Battery probably was down, but I plugged in to make sure it had enough energy, but no matter what I did it will not boot up. totally dead. Both lights indicating it is charging and "on", but nothing happening on screen. Is there some way I can attempt to boot it up using a boot program from a flash drive, or am I screwed?

 

I can not remove the battery, totally encased.

 

 

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Hello ShowMe,

 

When you try and power up do you hear the internal cooling fan spinning up.

 

Try disconnecting the AC adaptor then holding down the power button for 20/30 seconds, if no signs of life, reconnect the AC adaptor and leave to charge overnight without attempting to power up the notebook at all.

[phillpower2]

Hello ShowMe,

 

When you try and power up do you hear the internal cooling fan spinning up.

 

Try disconnecting the AC adaptor then holding down the power button for 20/30 seconds, if no signs of life, reconnect the AC adaptor and leave to charge overnight without attempting to power up the notebook at all.

[ShowMe]

Thanks, I will give that a try. I don't remember hearing any noise, but I'm over 70 and hearing not so good. I'll let you know, one way or the other.

[ShowMe]

It did not work. Dead as a door-nail. I let it charge all night. When I pressed the start button the light indicating it was on lit, as it did before, but no action. I suppose I may have to dispose of it, but it should not have "died" so soon less than 2 years old. I could take it to be fixed, but how expensive would that be and I might be better off getting a new one.

 

Thanks for your help

[phillpower2]

Thanks for the update ShowMe 

 

Can you post the model name or number of the ASUS notebook so that we can do some research, how to remove the RAM for example.

[ShowMe]

Windows 10

YES, NO WAY TO TOUCH THE BATTERY. i WILL RUMMAGE THROUGH MY CHAOTIC PAPERWORK AND TRY TO FIND THE MODEL NAME AND NUMBER. PRINTING ON BACK OF COMPUTER IS SMALL AND I DO NOT SEE ANYTHING THAT LOOKS LIKE A MODEL NUMBER. I'LL GET BACK TO YOU, AND THANKS AGAIN.

[ShowMe]

AHA! No paperwork, but I still have the box (my wife never throws anything away). ASUS NOTEBOOK PC

MODEL#X551 MAVB -EBO1 B

 

I HOPE THAT HELPS

[ShowMe]

lOOKS LIKE IT, NO CD THOUGH .  BARE BONES

[ShowMe]

Best Answer

Well, this is strange, but thanks. I did what you suggested, several times. Got no response from lap top. tried by pressing on button, and not pressing on button. Tried once more and held it down and lo and behold screen for boot opened, updates were updated and it seems to be working fine. This is mystifying, but I did not have to do the "admin" thing. Thanks for the "magic" fix.

I will re-post if the problem recurs.

[ShowMe]

I shall be more attentive to my future purchases, but whatever it was you told me to do - it worked and thanks.

[phillpower2]

Glad it worked for you ShowMe 

 

I wouldn`t leave it at that though and suggest you do a bit of remedial work and create a recovery USB device in case the problem happens again, some steps below for you, placed in the shortest order so that they are easier to follow;

 

Check that Windows 10 is fully up to date and if any have failed to install.

 

Check that your battery is charging, if at 100%, disconnect the AC adaptor, use the notebook while keeping a check on the amount of charge in the battery and make a note of how quick the battery loses its charge, once below 50%, reconnect the AC adaptor, check that the battery charges up to 100% again then disconnect the AC adaptor, see my canned info below**

 

Create a recovery USB thumb drive using Macrium Reflect (free) see guide courtesy of Essexboy here (when you have time download a Windows 10 ISO from Microsoft).

 

** Some but not all of the below is relevant to your question but the information may help others who read your topic looking for guidance themselves.

To prolong the life expectancy of a notebook battery it should be allowed to run out of charge once in a while and then be fully recharged again, this is sometimes called exercising the battery.

It is not a good idea to use a notebook with both the battery and AC adapter/charger in place as it will shorten the life of the battery, this because the battery becomes reliant on being fully charged all of the time and so when the AC adapter/charger is removed the battery will quickly lose it`s charge, not all batteries do have but what many older ones do have is a memory cell (EEPROM) which stores the charge amount/content rating and this is often what becomes affected by continuous charging from the AC adapter/charger, typical symptoms may include not charging at all and only charging to a certain percentage and no further.

To exercise a removable notebook battery you should charge the battery to 100% when you are not going to be using the notebook away from a wall socket power outlet for an extended period of time, turn off and remove the AC adapter/charger and the battery, store the battery in a safe place, reconnect and use the AC adapter to power the notebook while you have access to a mains power socket, every once in a while (1 to 2 months) remove the AC adapter, replace the battery, use the notebook until the battery charge is depleted, connect the AC adapter/charger, charge the battery up to 100% and then repeat the very same steps as above.

Notebook and Netbook users who`s computers have integrated batteries should follow any guidelines provided by the manufacturer regarding best power management and settings but would benefit from once in a while allowing the battery to become empty of all charge by following the above steps, then fully charging the battery back up to 100% and then reverting back to the recommended power management steps that the manufacturer has suggested, these steps may include charging the battery up to 100% and then removing the AC adapter/charger, using the computer until the battery charge depletion level reaches the pre-set minimum allowed, reconnect the AC adapter/charger and then fully charge the battery up to 100% again and repeat the process.

Please note that the above will not help with a battery that has been damaged by being continuously connected to mains power or has reached it`s maximum charge amount limit/life expectancy.

If your notebook battery will not fully charge it suggests that it may be damaged or has been charged the maximum amount of times and so you should not allow it to lose all charge until you have a suitable replacement battery, this because a damaged or naturally expired battery may not begin to charge at all.

Some further information regarding how to prolong the life of a Notebook etc battery which includes calibrating it here

[ShowMe]

My, you guys are  great and so thorough! I'll do the flash drive thing and set up  for emergency boot.

 

Question: If I do need to use it, how? Insert into usb port and press power button?

 

Thanks

[phillpower2]

You are welcome ShowMe 

 

How to use your recovery USB thumb drive courtesy of Microsoft below, please be sure to read the Note at the bottom;

 

If you're using a recovery drive created on Windows 10:

1. Connect the recovery drive and turn on your PC.
2. On the Choose an option screen, select Troubleshoot, and then select an option. If you don’t see the Choose your option screen, your PC might not be set up to boot from a drive. Check your PC manufacturer’s website for info on how to change your PC’s boot order.
   • Restore from a system restore point by selecting Advanced Options > System Restore. This will remove recently installed apps, drivers, and updates that might be causing your PC problems, but it won’t affect your personal files.
   • Select Reset this PC and then choose to keep or remove your files. For info on how resetting affects your apps and settings, see the Reset your PC section of this topic.
     
     If resetting doesn’t work, you can also Recover from a drive. This will reinstall Windows 10 (unless your PC came with Windows 8/8.1 and a recovery partition from your PC manufacturer, in which case it'll reinstall the version of Windows that came with your PC). It'll also remove your personal files, apps and drivers you installed, and changes you made to settings.

Note

If you chose not to back up system files when you created your recovery drive, Reset this PC and Recover from a drive won't be available.

[ShowMe]

Thanks. All is well.

[phillpower2]

Glad we could help and thank you for the follow up ShowMe