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Youtube video and other media will load, but is unable to play

windows 8 youtube playback loading

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Earlier I was trying to watch youtube videos, but the player decided to stop working. So, I took steps to uninstall and reinstall Firefox, ensure my plug-ins were updated, and tried Microsoft Edge as well - all to no avail. I then cleared my cache and user data, as well as tried to do homework and found that adobe flash wasn't working in browser either. The odd thing is that the video and sound files are loading, just not playing back. I have attached some screenshots to demonstrate the issue. I should also add that the plugins are responsive. I can change volume, press play, and click on all of the features, the media just won't play.



Troubleshooting picture 1: I can load another part of a video, but it won't play, even if I click the play button. I can make it go full screen and change the volume, but still no play back. Could I be missing a plugin?



Troubleshooting picture 2: I have loaded more of the file in flash, but still no playback.



Any and all help is appreciated thank you.

Attached Thumbnails

  • Troubleshooting.jpg
  • Troubleshooting2.jpg

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Hello pjmeach,


I am by no means an expert, but was wondering if you have uninstalled (and then re-installed) the flash player. You need to download the flash uninstaller to do that. Instructions can be found at https://helpx.adobe....er-windows.html



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Hello, after reading your problem that you are having with youtube videos loading but not playing, it's good if you follow through with the below steps.


Since you have already tried a few of those methods I won't be including those methods here, as i already understand you've already tried it.


Before I lay down the 13 Ways to Fix if YouTube is loading but not playing videos, its best if you understand the root of the problem so that you can tackle the problem head on.

But if you are as impatient as me, then you can just skip straight to to the 13 Methods :)





Understanding Why Your Youtube is loading but not playing videos

If you haven't read Saint’s in-depth article/analysis on How YouTube Videos Work (Infographics) then what you should know is that YouTube uses HTML5 Video Player as the video playback capability to play all of your videos.

Whenever, we try to watch videos, your computer (or basically any device) and YouTube’s servers connect by distributing and consuming data in large packets. When these packets are sent to your computer to allow the video to run, the HTML5 player of your browser will play the video.

At that point a lot of things can come and interfere the connection between your computer, YouTube and the HTML5 player.

This includes

·         your Internet connection.

·         your external audio programs

·         different bitrates

·         your Adobe Flash Player

·         your Browser settings

·         your stored page Cookies and Cache

·         your browser plugins

Hence, in order to get your videos to play, you have to remove these obstacles in order for it to sustain a good connection and not make your videos buffer or freeze.




How to fix YouTube Videos loading but not playing: 13 Simple Methods

Follow Saint’s article, for the steps and for the full exclusive 21 Methods)


  1. Refresh your browser page
  2. Adjust the Video Quality
  3. Check your Internet Connection
  4. Use TFC (Temp File Cleaner)
  5. Test with InfiniteLooper
  6. Resetting your Browser’s settings
  7. Disable All Plugins
  8. Restarting your computer
  9. Enable Javascript
  10. Disable Youtube HTML5 Player (Chrome Extension)
  11. Replugging Your Audio Devices
  12. Updating the Sound Driver
  13. Reinstalling the Sound Driver





·         21 Ways to Fix YouTube Videos Loading but Not Playing - Saint

·         YouTube

·         How do I clear my web browser's cache, cookies, and history?

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I'd uninstall firefox and adobe and then wipe all temp files using ccleaner (not use the registry cleaner option though)

I'd then reinstall them and try.

If it then fails install chrome and try chrome as it has flash built in just to see if it works.

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