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Error Message When Starting Programs [Closed]

error virus registry control request timely fashion .exe

  • This topic is locked This topic is locked

#1
drpepper23

drpepper23

    Member

  • Member
  • PipPipPip
  • 101 posts

Hello Fellow Forum Members,
 
I am hoping someone can point me in the right direction with the following issue.

 

"The service did not respond to the start or control request in a timely fashion"

 
I keep getting this error when trying to run a number of different programs including: task manager, mbam, frst64, flash player update (713fa500a3d36c8) etc.

 

I can't run a diagnostic using FRST, because the program doesn't open. Other programs like web browsers or Itunes open fine. Kaspersky opens, but when I click "run scan" nothing happens. Mbam won't open.

Please let me know if you have any idea for what may be causing these issues.

Windows 10 Home Edition, 64 bit.

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#2
Bruce1270

Bruce1270

    Trusted Helper

  • Malware Removal
  • 1,603 posts
Hello Drpepper23 and :welcome:

My name is Bruce1270 and I will be helping you with your malware problem.

A few things before we get started.
  • Please read all instructions carefully. If there is anything you do not understand please ask me first before doing anything.
  • Please be patient. I am a volunteer who does this in my spare time so I will try to get back to you as soon as possible.
  • Please follow all instructions in the order given.
  • Please do not install any other software unless advised. This may hinder the removal process.
  • At the top of your post, please click on the "Follow this topic" button and make sure that the "Received notification" box is checked and set to "Instantly" This will send an email to you as soon as I reply to your topic, allowing us to solve your problem faster.
  • Please make sure you reply within 4 days to my responses, if there is no reply within 4 days, the topic will be closed and you will need to request the topic be reopened.


    Important!

    Please save or print off these instructions. Part of this fix may require you to be in safe mode where you will not be able to access the internet or my instructions!

    I would strongly recommend you back up your personal data and folders before we begin.

    Malware removal can be very long, complicated and may take multiple steps. I understand this may be frustrating but please stay with this topic until your machine is declared clean. The results will hopefully be very rewarding. :happy:
    As we go along please tell me how the computer is running now. Please be as descriptive as possible e.g. I'm still getting web redirects, I am unable to access the internet etc.

    OK. Let's move on.


    Boot into safe mode, instructions on how to do that here and try running FRST.

    Post the FRST and addition logs.

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#3
Bruce1270

Bruce1270

    Trusted Helper

  • Malware Removal
  • 1,603 posts

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.


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