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#1
zombizombi

zombizombi

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i can't even get a post written!! Help me! i cant get rid of this thing! i tried malwarebytes over and over but it keeps coming back!!

 

It keeps reloading pages so I can't get a post written out, 'm so sorry. I've used malwarebytes and it keeps finding and removing stuff only to have it come back.

 

safari is forcing itself open even though i never use it.

i tried to clear cookies and reset chrome. still happening.

 

can't find weird extensions, apps, or files on computer by searching. don't know what to do. i've followed some "guides" I found on google to try and get rid of it but I can't. nothing is working. please help me

 

I have updated my mac OS as much as I can, I think it's the most recent one. 10.12.1 Sierra.


Edited by zombizombi, 30 October 2016 - 06:52 PM.

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#2
DonnaB

DonnaB

    Miss Congeniality

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Hi zombizombi,

Welcome to GeeksToGo! :)

Have you tried resetting your Safari browser to it's default settings? To do so, please read the content in >>this<< link and try those to reset the browser.

If that does not work, post the system snapshot taken with Malwarebytes Anti-Malware for Mac, I can look at it and see if I see anything suspicious.

To locate the snapshpot, open Malwarebytes Anti-Malware for Mac and choose Take System Snapshot from the Scanner menu. Then, in the window that opens, select all the text (Edit → Select All), copy it and paste into a reply to this message.
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