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computer will not boot up

disk boot failure

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#1
Waynesworld

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When I turn on my computer a screen will pop up saying;

 

verifying DMI pool data..............................

 

along with other stuff.

 

Then the last line saysdisk boot failure, insert system disk and press enter.

 

 

 

What do I do?


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#2
Kemasa

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Either your hard drive has a problem or the system on it has been corrupted. If you go into the setup menu, you should see the drive. Often the manufacturer has a test program that you can download and run  (bootable CD/DVD).


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#3
Waynesworld

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can you be more specific.

 

I went into the setup ... I think it was called BIOS setup while booting  ... used the F2 key

 

Now what am I looking for? 

I don't see anything about the hard drive.

 

 

Thanks


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#4
iammykyl

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Gday.

DMI short for Desktop Management Interface, framework that enables software to collect information about your computer environments.

You can try a few simple things first, before delving in further.

Make sure there is no disc in the DVD player or a Bootable USB attached.  (computer may be trying to Boot from them).

Restart the computer and enter the Setup, > tab along to the exit menu, > select Default or Safe setting and press enter, > confirm choice if requested. 

Do you now Boot to the Desktop?

If an error, please list it. 

What OS are you using? 

Do you have the OS installation disc or USB media?


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#5
Kemasa

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can you be more specific.

 

I went into the setup ... I think it was called BIOS setup while booting  ... used the F2 key

 

Now what am I looking for? 

I don't see anything about the hard drive.

 

Yes, the BIOS setup. Each menu is different, so it is hard to say where it is, but in there should be a listing for the hard drives, including any DVD or CD drive. It should list what hard drive is attached to the computer.


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#6
Waynesworld

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Restart the computer and enter the Setup, > tab along to the exit menu, > select Default or Safe setting and press enter, > confirm choice if requested. 

Do you now Boot to the Desktop?

If an error, please list it. 

What OS are you using? 

Do you have the OS installation disc or USB media?

 

 

I have restarted multiple times.

During the boot process I am given 2 options ; Boot Menu F10 and Bios Setting F2

 

Ive done both.

F10 gets me to where a select a boot drive.  I select the Hard Drive which has this beside it;;; ch2M : WDC WD500AAJB- 00WGA0

 

when I select it it starts the verifying DMI Pool Data........

then I get Disk read error occured

Press CTRL ALT DEL

 

 

If I select the F2 instead of F10 I get to the CMOS setup utility.

 

 

I have tried to do the F8 to try to boot in safe mode but F8 gets me nowhere .

 

 

Before coming here I got to where is asked if you wanted to boot in safe mode etc...  

I selected safe mode with networking but it would not do anything.

 

 

 

Thanks for replying to both of you.


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#7
iammykyl

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Thanks for the reply.

You need to answer every questions so we can give further troubleshooting instructions.

 

1.   Restart the computer and enter the Setup, (F2) > right arrow along to the exit menu and press enter > select Default or Safe setting and press enter, > confirm choice if requested. 

Do you now Boot to the Desktop? 

2.   If an error, please list it. 

3.   What OS are you using? 

4.   Do you have the OS installation disc or USB media?

5.   Do you have access to another computer?   You may need one bto create repair media.

6.   Is your computer a pre build, like a Dell/HP? (give the model, i.e. Latatude t12B.   If a custom build, give the specs, including the PSU.


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#8
iammykyl

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Gday Waynesworld.

Not heard back from you!!   Do you still need some help?   If your problems are solved, please let us know how you did it as this helps others who may have similar issues.

Updating your topic would be appreciated.

Thanks. 


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#9
Waynesworld

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1.   Restart the computer and enter the Setup, (F2) > right arrow along to the exit menu and press enter > select Default or Safe setting and press enter, > confirm choice if requested. 

Do you now Boot to the Desktop? 

2.   If an error, please list it. 

3.   What OS are you using? 

4.   Do you have the OS installation disc or USB media?

5.   Do you have access to another computer?   You may need one bto create repair media.

6.   Is your computer a pre build, like a Dell/HP? (give the model, i.e. Latatude t12B.   If a custom build, give the specs, including the PSU.

 

 

1. It never ask if you want to boot in safe mode or default.  

2. It gets hung up with Disk read error on the screen.

3.  XP

4. NO

5. Yes

6. Emachine T3114


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#10
FreeBooter

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Boot your computer into BIOS setup utility by pressing F2 key,  BIOS settings can be resetted to its factory settings by F9 key and changes can be save with F10 key.

If F9 wont reset BIOS to its factory settings then look for function key that will reset BIOS setting this function key can be listed at Exit tab.

Make sure BIOS detects your hard disk drive.

The Master Boot Record (MBR) could be damage boot your computer into Recovery Console with Windows XP CD and execute below commands.

Fixmbr
Fixboot
chkdsk C: /r 

For each command you have typed press Enter key. After finish executing above commands restart your computer normally.

 

If above commands wont resolve the problem test system memory with Memtest86+ CD. Make sure to run the memory test at lease five times.

 

 

To start the computer and use the Recovery Console


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#11
Waynesworld

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Boot your computer into BIOS setup utility by pressing F2 key,  BIOS settings can be resetted to its factory settings by F9 key and changes can be save with F10 key.

If F9 wont reset BIOS to its factory settings then look for function key that will reset BIOS setting this function key can be listed at Exit tab.

Make sure BIOS detects your hard disk drive.

The Master Boot Record (MBR) could be damage boot your computer into Recovery Console with Windows XP CD and execute below commands.

 

I don't see anywhere the F9 function, however I do see where it says"Load optimized defaults"  I did that.   No help there.

 

IDE Chanel 2 Master is where it shows the hard drive.

 

I don't have a XP CD.


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#12
FreeBooter

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You can download Windows XP ISO image from below link.

 

"Download Windows ISO Images"

https://www.dost-tec....php?f=10&t=219


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#13
Waynesworld

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You can download Windows XP ISO image from below link.

 

"Download Windows ISO Images"

https://www.dost-tec....php?f=10&t=219

 

I'm not going to lose anything on the hard drive am it by doing what you are instructing to do?

 

Which XP do I download ?  the first one or the second one listed.

 

Do I put this on a USB drive?


Edited by Waynesworld, 28 November 2016 - 01:51 PM.

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#14
FreeBooter

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You can backup your data with Live Puppy Linux operating system you should not lose any data but if the MBR damage beyond repair than you will have issue recovering your files this is very rare think to happen but can happen sorry i should have told you to backup your data in first place before executing fixmbr and fixboot commands.

Download the ISO image that is same edition, bit version and with same services pack as the Windows XP install on your computer.


Edited by FreeBooter, 28 November 2016 - 03:13 PM.

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#15
iammykyl

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Gday.

Before attempting to make any further repairs to your system, we must make sure you have becked up all your Data.

so you should create a live Puppy Linux USB, as suggested by Freebooter.

 

This video demonstrates using a USB stick,   Download and start  the program, https://www.google.com.au/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&ved=0ahUKEwiGnqGggc_QAhWIjpQKHfQEBbsQFggcMAA&url=https%3A%2F%2Funetbootin.github.io%2F&usg=AFQjCNFqGhVBFgGSYr8D2fAO3ebDXdsUYQ&sig2=RnARNZ977_br3lZZuicn8w&cad=rjt   > from the drop down menu of available distros, select Puppy Linux, (make sure your USB is selected) > click OK.

NB.   When you Boot from the DVD/USB, the program runs in the RAM on your computer and does not install anything to your HDD.

Post back when completed.

 


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