Hi aabarnes1 and welcome to our forums
I feel that the best advice in the circumstances you describe is to contact your IT department or IT company and ask them to advise on how best to proceed.
On a forum like G2G at long range there is little we can do to help, it really needs a "Hands on" approach especially as it almost certainly involves your business arrangements, business data files, applications and the like.
Our Terms of Use in para 3 (second bullet point) make the situation pretty clear.
http://www.geekstogo...tion=boardrules
Good luck with dealing with the issues.
Regards
paws