Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Windows unable to boot or repair

repair boot windows unable ssd windows 7 not compatible

Best Answer phillpower2 , 30 December 2016 - 08:04 AM

Hello SophieMayk, "Win32_Processor" is what is shown to be the cause of the error message. A long shot that may work is running the Microsoft Find and fix problems with devices and hardwa... Go to the full post »


  • Please log in to reply

#16
SophieMayk

SophieMayk

    Member

  • Topic Starter
  • Member
  • PipPip
  • 78 posts

 

Have you now disconnected the original HDD.

 

 

I have :)


  • 0

Advertisements


#17
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 21,266 posts

Original HDD now disconected info acknowledged  :thumbsup: as previously said we can check the HDD once Windows on the SSD is running ok. 

 

We need to check the OS that is on your SSD, please see below;

 

Download then run the Windows All in One Repair (free)  from here, disregard the malware guidance but follow the other steps to the letter and in particular ensuring that you first create a new restore point and perform a proper Windows clean boot before running the repair, details for the clean boot here.


  • 0

#18
SophieMayk

SophieMayk

    Member

  • Topic Starter
  • Member
  • PipPip
  • 78 posts

I shall be doing the next steps on my day off tomorrow so that I have more time and not rush anything before a work shift.

 

I thought I'd just mention this morning I'm sure I had a blue screen but it happened while I had gone for a shower. When I came back my system has restarted and said there was an expected error. In my event log it stated:
 

The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000000a (0xfffff6fb401d8010, 0x0000000000000002, 0x0000000000000000, 0xfffff80004060411). A dump was saved in: C:\Windows\Minidump\121516-18236-01.dmp. Report Id: 121516-18236-01.

 

I have attached a zip of the dump, this may not be related but thought it was worth checking over until I have time to do the next step!

 


  • 0

#19
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 21,266 posts

No dmp file attached I`m afraid  :(

 

1. Copy any dmp files from C:\Windows\Minidump onto the desktop.

 

2. Select all of them, right-click on one, and click on Send To> New Compressed (zipped) Folder.

 

3. Upload the zip folder using the More Reply Options tab, Choose File then the Attach This File tab., bottom left of the dialogue input box.

 

All in your own time and no rush btw  :thumbsup:


  • 0

#20
SophieMayk

SophieMayk

    Member

  • Topic Starter
  • Member
  • PipPip
  • 78 posts

Sorry, must not of clicked attach! I'll be doing the next steps this morning as well.

 

Edit*
 

Ran the repair, following all the steps and still had error at boot.

Attached Files

  • Attached File  Dump.zip   30.69KB   29 downloads

Edited by SophieMayk, 16 December 2016 - 02:57 AM.

  • 0

#21
FreeBooter

FreeBooter

    Member 1K

  • Member
  • PipPipPipPip
  • 1,092 posts

Hi SophieMayk,

 

The BSOD error cause by netr28ux.sys driver which is belong to Ralink 802.11n Wireless Adapters. Please visit your computer manufacturer website to download latest Ralink 802.11n Wireless Adapters driver you can also download latest driver from Ralink 802.11n Wireless Adapters manufacturer website.


  • 0

#22
SophieMayk

SophieMayk

    Member

  • Topic Starter
  • Member
  • PipPip
  • 78 posts

Hi SophieMayk,

 

The BSOD error cause by netr28ux.sys driver which is belong to Ralink 802.11n Wireless Adapters. Please visit your computer manufacturer website to download latest Ralink 802.11n Wireless Adapters driver you can also download latest driver from Ralink 802.11n Wireless Adapters manufacturer website.

 

Ah thank you, my wireless was playing up which is why I went to have the shower.

 

Since doing the "clean boot" I can't get my Kaspersky to run, it just forever says Loading Application and never booting. In my msconfig it's unchecked and even when I check it and Apply, it just automatically unchecks again.

 

Edit* Just needed to reapply in Safe mode as that's how I disabled it. Fixed that part.


Edited by SophieMayk, 17 December 2016 - 02:50 AM.

  • 0

#23
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 21,266 posts

Thanks for the additional support FreeBooter  :thumbsup:

 

How is the computer behaving now that you have run the AIO tool and updated the network driver SophieMayk.

 


  • 0

#24
SophieMayk

SophieMayk

    Member

  • Topic Starter
  • Member
  • PipPip
  • 78 posts

How is the computer behaving now that you have run the AIO tool and updated the network driver SophieMayk.

 

 

The same, still the same error when I boot the computer up.


  • 0

#25
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 21,266 posts

Any repair logs should be found in C:\ Program Files\Tweaking.com\Windows Repair (All in One)\Logs

 

Can you please check and if present post the log for us.

 

Can I ask what type of Windows 7 media you have as in is it a full Microsoft DVD, an ISO, a back up you made yourself or an OEM system restore disk for a brand name computer such as Dell or HP etc. 


  • 0

Advertisements


#26
SophieMayk

SophieMayk

    Member

  • Topic Starter
  • Member
  • PipPip
  • 78 posts

Any repair logs should be found in C:\ Program Files\Tweaking.com\Windows Repair (All in One)\Logs

 

Can you please check and if present post the log for us.

 

There are 16 different logs in there, which one would you like to see? I have copied the Windows Repair Log:

 

Tweaking.com - Windows Repair v3.9.19
--------------------------------------------------------------------------------

System Variables
--------------------------------------------------------------------------------
OS: Windows 7 Home Premium
OS Architecture: 64-bit
OS Version: 6.1.7601.23615
OS Service Pack: Service Pack 1
Computer Name: SOPHIE-PC
Windows Drive: C:\
Windows Path: C:\Windows
Program Files: C:\Program Files
Program Files (x86): C:\Program Files (x86)
Current Profile: C:\Users\Sophie
Current Profile SID: S-1-5-21-985586180-2434019148-3583008384-1000
Current Profile Classes: S-1-5-21-985586180-2434019148-3583008384-1000_Classes
Profiles Location: C:\Users
Profiles Location 2: C:\Windows\ServiceProfiles
Local Settings AppData: C:\Users\Sophie\AppData\Local
--------------------------------------------------------------------------------

System Information
--------------------------------------------------------------------------------
System Up Time: 0 Days 00:01:02

Process Count: 32
Commit Total: 1.95 GB
Commit Limit: 31.99 GB
Commit Peak: 1.96 GB
Handle Count: 11090
Kernel Total: 311.42 MB
Kernel Paged: 246.69 MB
Kernel Non Paged: 64.73 MB
System Cache: 552.90 MB
Thread Count: 639
--------------------------------------------------------------------------------

Memory Before Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 16.00 GB
Memory Used: 1.94 GB(12.1457%)
Memory Avail.: 14.05 GB
--------------------------------------------------------------------------------

Cleaning Memory Before Starting Repairs...

Memory After Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 16.00 GB
Memory Used: 1.83 GB(11.4104%)
Memory Avail.: 14.17 GB
--------------------------------------------------------------------------------

Starting Repairs...
   Started at (16/12/2016 08:16:58)

Setting Any Missing 'InstallDate' From Uninstall Sections Before Running Repair...
Total Missing 'InstallDate' Fixed: 113
 
01 - Reset Registry Permissions
   Restore Windows 7/8/10 Default Registry Permissions
   Start (16/12/2016 08:17:00)


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\hku.7z
Done,  0.17 seconds.


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\hklm.7z
Done,  2.45 seconds.

   Running Repair Under System Account
   Done (16/12/2016 08:20:31)

Reset File Permissions: C:
   C: & Sub Folders
   Start (16/12/2016 08:20:31)

   Running Repair Under Current User Account
   Done (16/12/2016 08:26:01)

Reset File Permissions
   Restore Windows 7/8/10 Default File Permissions
   Start (16/12/2016 08:26:01)


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\default.7z
Done,  0.13 seconds.


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\profile.7z
Done,  0.14 seconds.


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\program_files.7z
Done,  0.16 seconds.


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\program_files_x86.7z
Done,  0.15 seconds.


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\programdata.7z
Done,  0.16 seconds.


Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\windows.7z
Done,  1.97 seconds.

   Running Repair Under Current User Account
   Done (16/12/2016 08:28:37)

Reset File Permissions: Cleanup
   Repairing Restricted Folders Permissions To Avoid Infinite Loops
   Start (16/12/2016 08:28:37)

   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:28:39)

03 - Reset Service Permissions
   Start (16/12/2016 08:28:39)

   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:28:54)

04 - Register System Files
   Start (16/12/2016 08:28:54)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:29:28)

05 - Repair WMI
   Start (16/12/2016 08:29:28)

   Starting Security Center So We Can Export The Security Info.

   Exporting Antivirus Info...
   Kaspersky Total Security Exported.

   Exporting AntiSpyware Info...
   Kaspersky Total Security Exported.
   Windows Defender Exported.

   Exporting 3rd Party Firewall Info...
   Kaspersky Total Security Exported.

   Running Repair Under Current User Account
   Done (16/12/2016 08:30:31)

06 - Repair Windows Firewall
   Start (16/12/2016 08:30:31)

Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\services.7z
Done,  0.17 seconds.

   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:31:03)

07 - Repair Internet Explorer
   Start (16/12/2016 08:31:03)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:31:21)

08 - Repair MDAC/MS Jet
   Start (16/12/2016 08:31:21)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:31:29)

09 - Repair Hosts File
   Start (16/12/2016 08:31:29)
   Running Repair Under System Account
   Done (16/12/2016 08:31:30)

10 - Remove Policies Set By Infections
   Start (16/12/2016 08:31:30)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:31:32)

11 - Repair Start Menu Icons Removed By Infections
   Start (16/12/2016 08:31:32)
   Running Repair Under System Account
   Done (16/12/2016 08:31:33)

12 - Repair Icons
   Start (16/12/2016 08:31:33)
   Running Repair Under Current User Account
   Done (16/12/2016 08:31:39)

13 - Repair Network
   Start (16/12/2016 08:31:39)

Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\services.7z
Done,  0.22 seconds.

   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:31:59)

14 - Remove Temp Files
   Start (16/12/2016 08:31:59)
   Running Repair Under System Account
   Done (16/12/2016 08:32:00)

15 - Repair Proxy Settings
   Start (16/12/2016 08:32:00)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:32:02)

17 - Repair Windows Updates
   Start (16/12/2016 08:32:02)

Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\services.7z
Done,  0.16 seconds.

   Running Repair Under Current User Account
   Running Repair Under System Account
   Setting Windows Updates Files That Are In Use To Be Removed At Next Boot.
   Done (16/12/2016 08:32:27)

18 - Repair CD/DVD Missing/Not Working
   Start (16/12/2016 08:32:27)
   iTunes or GEARAspiWDM.sys not found, not applying UpperFilters iTunes Reg Key
   Done (16/12/2016 08:32:27)

19 - Repair Volume Shadow Copy Service
   Start (16/12/2016 08:32:27)

Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\services.7z
Done,  0.17 seconds.

   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:32:48)

20 - Repair Windows Sidebar/Gadgets
   Start (16/12/2016 08:32:48)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:32:50)

21 - Repair MSI (Windows Installer)
   Start (16/12/2016 08:32:50)

Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\services.7z
Done,  0.16 seconds.

   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:33:01)

22 - Repair Windows Snipping Tool
   Start (16/12/2016 08:33:01)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:33:04)

23.01 - Repair bat Association
   Start (16/12/2016 08:33:04)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:33:06)

23.02 - Repair cmd Association
   Start (16/12/2016 08:33:06)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:33:08)

23.03 - Repair com Association
   Start (16/12/2016 08:33:08)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:33:10)

23.04 - Repair Directory Association
   Start (16/12/2016 08:33:10)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:33:13)

23.05 - Repair Drive Association
   Start (16/12/2016 08:33:13)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:33:15)

23.06 - Repair exe Association
   Start (16/12/2016 08:33:15)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:33:17)

23.07 - Repair Folder Association
   Start (16/12/2016 08:33:17)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:33:19)

23.08 - Repair inf Association
   Start (16/12/2016 08:33:19)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:33:22)

23.09 - Repair lnk (Shortcuts) Association
   Start (16/12/2016 08:33:22)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:33:24)

23.10 - Repair msc Association
   Start (16/12/2016 08:33:24)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:33:26)

23.11 - Repair reg Association
   Start (16/12/2016 08:33:26)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:33:28)

23.12 - Repair scr Association
   Start (16/12/2016 08:33:28)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:33:30)

24 - Repair Windows Safe Mode
   Start (16/12/2016 08:33:30)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:33:33)

25 - Repair Print Spooler
   Start (16/12/2016 08:33:33)

Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\services.7z
Done,  0.19 seconds.

   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:33:48)

26 - Restore Important Windows Services
   Start (16/12/2016 08:33:48)

Decompressing & Updating Windows Permission File C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\files\permissions\7\services.7z
Done,  0.17 seconds.

   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:33:55)

27 - Set Windows Services To Default Startup
   Start (16/12/2016 08:33:55)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:33:58)

   Skipping Repair.
   Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
   Current version: 6.1.7601.23615

   Skipping Repair.
   Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
   Current version: 6.1.7601.23615

   Skipping Repair.
   Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
   Current version: 6.1.7601.23615

31 - Repair Windows 'New' Submenu
   Start (16/12/2016 08:33:58)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:34:01)

32 - Restore UAC (User Account Control) Settings
   Start (16/12/2016 08:34:01)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (16/12/2016 08:34:03)

33 - Repair Performance Counters
   Start (16/12/2016 08:34:03)
   Running Repair Under Current User Account
   Done (16/12/2016 08:34:08)

Cleaning up empty logs...

All Selected Repairs Done.
   Done at (16/12/2016 08:34:08)
   Total Repair Time: 00:17:11


...YOU MUST RESTART YOUR SYSTEM...
 

 

Can I ask what type of Windows 7 media you have as in is it a full Microsoft DVD, an ISO, a back up you made yourself or an OEM system restore disk for a brand name computer such as Dell or HP etc. 

 

It's a full Microsoft DVD, this is what I purchased at Amazon:

 

https://www.amazon.c...e?ie=UTF8&psc=1


  • 0

#27
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 21,266 posts

Please see info and follow the Resolution steps here

 

If you are uncomfortable with doing the fix no worries as MS say that the error message can be safely ignored.


  • 0

#28
SophieMayk

SophieMayk

    Member

  • Topic Starter
  • Member
  • PipPip
  • 78 posts

Please see info and follow the Resolution steps here

 

If you are uncomfortable with doing the fix no worries as MS say that the error message can be safely ignored.

 

I'll give this a go, I've also since had problems booting my Photoshop since I did the "clean boot". Says that I have a license error, seems to have affected my whole Adobe Suite package. Error code 213:19. I might just reinstall it and see if that does anything.

 
  • 0

#29
phillpower2

phillpower2

    Tech Staff

  • Technician
  • 21,266 posts

The AIO tool is Windows specific so not sure what has happened with Adobe tbh, hopefully the Adobe fix tool here will resolve the issue for you.


  • 0

#30
SophieMayk

SophieMayk

    Member

  • Topic Starter
  • Member
  • PipPip
  • 78 posts

The AIO tool is Windows specific so not sure what has happened with Adobe tbh, hopefully the Adobe fix tool here will resolve the issue for you.

 

Tried the fix but still won't open. It opens when I right click as Administrator though so I'll just do that each time to open it! Thank you :)

 

I'll give the other suggestion for my PC a try tomorrow on my day off!


  • 0






Similar Topics


Also tagged with one or more of these keywords: repair, boot, windows, unable, ssd, windows 7, not compatible

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP