Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Playing DVDs on Windows XP Computer (Resolved).


Best Answer Channeal , 17 January 2017 - 01:02 PM

Hello there, Just to let you know that Terry extremely kindly sent me the old DVD writer with an IDE connector which he found in an old PC. This afternoon, I successfully managed to install it... Go to the full post »


  • Please log in to reply

#46
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 24,747 posts

Hello Chris,

 

Sorry to hear that you have been the victim/s of such unscrupulous behaviour  :(

 

Never dealt with either company but having checked can see that pcupgrade.co.uk gets decent reviews here while laptopparts.co.uk basically the same company in all but name only has a single 2008 TrustPilot review that I could find here nothing much to go on I`m afraid.

 

I would phone pcupgrade.co.uk rather than email them as that way they cannot say "sorry that you have been overlooked" there is nothing to suggest the fraud was linked to them and for extra security if you do make the purchase do it through your bank in branch.

 

The Bank told us that they did not know how the problem with our card arose: it could have been through a purchase made in a shop, or through an online purchase.

 

 

That is a rather blase attitude from your bank, it is for their fraud department to find out how this happened, hopefully they will refund your cash asap.


  • 0

Advertisements


#47
terry1966

terry1966

    Member 1K

  • Member
  • PipPipPipPip
  • 1,143 posts

must admit i'm a bit confused, thought you had changed the laptop drive with no problems and it was the dvd for your desktop you were having issues with.

 

anyway like phil i've never used or heard of those companies, personally i'd get my money back/cancel the order and get the correct drive needed for your laptop from one of these companies if your having problems with them.

 

amazon :- https://www.amazon.co.uk/

overclockers :- https://www.overclockers.co.uk/

scan :- https://www.scan.co.uk/

dabs (now known as bt shop) :- http://www.shop.bt.c...y/storage/11003

 

haven't used dabs in years and didn't even know it was now known as bt shop, but i've used all the above with great success, they may not be the cheapest for parts but all have given me no problems with my orders.

amazon and overclockers i can verify have/had great customer support when there's an issue that needs sorting. amazon is now my usual source for parts.

 

must admit you'll probably only find ide laptop dvd drives on amazon, but a quick phone call to one of the other sites and they could probably source an ide drive for you.

 

:popcorn:


Edited by terry1966, 08 January 2017 - 03:13 PM.

  • 0

#48
Channeal

Channeal

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 879 posts
Hello guys - and thank you both for your replies.

First of all - am really sorry for confusing you Terry. I first read your message on my phone during a brief break in a movie we were watching tonight and I really just couldn't work out why on earth you were confused. Then just now I read my original message and realised that I had made a really stupid mistake!

At the beginning of my message, I said 'my old Dell laptop' instead of 'my old Dell desktop'. Such a silly mistake - and the silliest thing is the fact that I read the message over a couple of times and didn't spot the mistake! My only defence is the fact that I posted the message in a bit of a hurry this morning, before going out. The mistake may have been further compounded by the fact that I mentioned the fact that pcupdate.co.uk is associated with laptopparts.co.uk (because some of the emails they sent were from the latter company). The drive I was buying from pcupdate was however definitely a desktop drive and not a laptop drive.

Just to clarify then, my old XP desktop is a Dell Dimension, while my laptop is a Sony Vaio. Once again, apologies for confusing you. (If it is any consolation, I am even better at confusing myself than I am other people! :) )

Phill, hope I didn't confuse you too. I don't think we are going to be charged for the dodgy purchases, though we will have to see when we get our next statement. I think the lady on the phone said something about at least one of the payments being declined anyway. I wasn't very inclined to ask her a lot of questions as she really snapped at me once when she asked about one of the payments and I mentioned another one of a similar amount around the same time which was genuine. She told me very crossly to only answer the questions she asked - so after that I just said as little as possible. It was not necessary for her to snap at me like that! :)

Writing my message here today made me think about what else I had purchased recently - and funnily enough (in light of the stupid error I made in my message) my thoughts turned to the laptop drive I purchased. This was from a company called drives-storage.co.uk which was the only place where I could find a drive which was specifically mentioned as being for a Sony Vaio. I looked them up in Google this afternoon and a site called scamadviser.com came up in the search results. If this site is to be believed, drives-storage.co.uk is very risky because of possible links with China. Very interesting!

I only normally buy online from sites I know well like Amazon and am not really very savvy about the possible dangers. Will certainly be more careful in the future though!

Once again, apologies for the error. I hope you both have a good week, whether at work or elsewhere.

Chris.

Edited by Channeal, 08 January 2017 - 06:51 PM.

  • 0

#49
Channeal

Channeal

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 879 posts

2nd Message:

 

Just for your information guys, the laptop DVD drive I purchased can be found at http://www.drives-st...vdrw-drive-7773 It is working well! 

 

The first DVD drive I tried to purchase for the Dell desktop was http://www.pcupgrade...3&categoryid=84 It is still showing as having and IDE connection.

 

The alternative drive they gave me is http://www.pcupgrade...5&categoryid=84 It says only one is remaining! :(

 

Chris.


  • 0

#50
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 24,747 posts

Hello Chris,

 

Those drive details Sony DVD Writer DRU-190A IDE Super Multi RAM 20x Retail black + beige bezel show an IDE drive at Amazon and CCL who I have used Samsung SH-S222A 22x Dual Layer IDE BLACK DVD-Rewritable OEM Boxed

 
drives-storage.co.uk info here
 
Got to dash, off to the dentist  :(

  • 0

#51
Channeal

Channeal

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 879 posts

Thanks very much Phill,

 

Am confused, I'm afraid (as usual!).

 

When I click on your first link, it only shows used drives. Is that correct, or am I missing something?

 

Your second link is showing the item as being discontinued now.

 

DVD drives with IDE connectors seem extremely hard to find. Maybe I should just buy the one at pcupgrade before that too goes!

 

 

 

drives-storage.co.uk info here

 

I did really well finding that site then!  :bashhead: The drive they sent is great though, so cannot fault them there!

 

 

 

Hope you get on well at the dentist. I am supposed to be going on Thursday to have a crown fitted. Might cancel though as am not too well at the moment and I am booked in for a whole hour's session! :(

 

Chris

 

 

EDIT. The following search threw up a couple of possibilities. Are either of you familiar with any of the seller sites: -

 

https://www.google.c...190189630096330

 

 

 

2nd EDIT What do you guys think of the following? The site is apparently Google Certified (whatever that means!)

 

http://transparent-u...cJrkaAhrp8P8HAQ

 

Thank you.


Edited by Channeal, 09 January 2017 - 01:24 PM.

  • 0

#52
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 24,747 posts

Hello Chris,

 

Sorry my fault, being in a rush I never explained what I was getting at  :headhurt:

 

 
Sony DVD Writer DRU-190A IDE Super Multi RAM 20x Retail black + beige bezel
 
Samsung SH-S222A 22x Dual Layer IDE BLACK DVD-Rewritable OEM Boxed

 

 

 

I used the product information above from your reply # 53, did a Google search and both drives came up on different sites listed as IDE type drives, either the drive that you were sent is not the one that you ordered or each of the links where the drive and specs we have looked at are showing the wrong info  :headscratch:

 

Honest answer is that I would purchase a refurbished drive from a reputable seller who offers the quickest free delivery time  :)

 

Google Certified shops have a track record that you can check, see info here

 

All good at the dentist thanks and hopefully you will soon be well enough to have your crown fitted  :thumbsup:

 


  • 0

#53
Channeal

Channeal

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 879 posts

Hello Phill,

 

No, not your fault at all, but mine. I should have realised what you were talking about! I seem to have been exceptionally dozy this week and to have been doing EVERYTHING wrong (even more so than normal!). Maybe it is because a month of illness (a cold/flu virus for 3 weeks, followed by a nasty stomach bug at the weekend) has left me feeling very tired and run down. I shouldn't make excuses though; it is probably just because my brain is getting old and worn out! :(

 

Anyway, back to business.... the first drive I attempted to purchase was never sent to me. Instead, I received the following email: -

 

pcupdate.jpg

 

So, according to them the drive they found in their stock room did not have an IDE connection. Like you, I searched and found that it should have had one though. Don't know if this was somehow true, or if they just picked up the wrong model. And if they did discover the details were wrong, why didn't they change them on their website? I guess we will never know what the truth is!!!!! 

 

Whatever happened, I am beginning to think that I am just not meant to buy this thing!!!! :(

 

Btw, can you yourself see any problem with what Terry kindly suggested i.e. buying a drive with a SATA connection and also buying the adapter to convert it to IDE?

 

Thank you.

 

 


  • 0

#54
terry1966

terry1966

    Member 1K

  • Member
  • PipPipPipPip
  • 1,143 posts

you don't need a sata to ide adaptor as long as your motherboard has a spare sata port, all you need is a sata cable and maybe a molex to sata converter power lead.

personally that's the way i'd go.

 

i'll have a look in some of my old pc's and if i have dvd writer that's ide you can have it for free, i'll let you know later when i have the time to check them think they are all cd rw or dvd rom drives though.

 

:popcorn:

 

you're in luck, second pc i looked in has an ide philips dvd rw dl drive, haven't taken it out to see model number and have no way at the moment to test it, but it's yours if you want it just send me a pm.

 

ok got it out and this is it :- https://www.novatech...tml#specdetails


Edited by terry1966, 10 January 2017 - 12:08 PM.

  • 0

#55
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 24,747 posts

Nice one Terry  :thumbsup:

 

Problem solved Chris  :)


  • 0

Advertisements


#56
Channeal

Channeal

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 879 posts
Hello Terry

It is 12:50 a.m. We have had visitors tonight (my son and his wife came round because it was my husband's birthday and we had an Indian takeaway - though not sure if that was wise for me, as have had a dodgy stomach the past few days! :)). Anyway, just had a quick look at my emails just before going to bed - and was pretty stunned to see that you are offering me the DVD drive you have discovered. Wow! That is really so very kind of you and I am very grateful.

I can't let you give me the DVD drive for nothing though, I really can't. I will have to give you something for it. You will need to be reimbursed for the cost of postage and packing at the very least!

Anyway, I will pm you tomorrow. Is it safe to send you my address in a pm? I really have no idea about this.

Once again, thank you so very much. Things like this really restore ones faith in human nature! :)

Chris.
  • 0

#57
Channeal

Channeal

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 879 posts
✓  Best Answer

Hello there,

 

Just to let you know that Terry extremely kindly sent me the old DVD writer with an IDE connector which he found in an old PC. This afternoon, I successfully managed to install it (with only one teeny blip where I thought I had messed the whole computer up!  :) ) and it is working well.  :thumbsup:

 

So..... now I have replaced the DVD drive on my desktop and my notebook, as well as buying a new DVD recorder for our TV equipment! I think I am seriously in DVD overdrive now!  :lol:

 

Thanks so much to everyone who helped me with this. It was bit of a long journey (methinks I seem to specialise in them!) - but we got there in the end! 

 

Cheers,

Chris  :cheers:


Edited by Channeal, 17 January 2017 - 01:03 PM.

  • 0

#58
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 24,747 posts

Hello Chris,

 

Great news, glad to hear that you now have an abundance of working DVD drives  :)

 

A big thanks to Terry for his assistance and provision of the DVD drive, over and above what anyone could be expected to do but done in the true spirit of our GTG colleagues  :yes:

 

You are welcome btw and another job well done on your behalf  :thumbsup:


  • 0

#59
Channeal

Channeal

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 879 posts

Hello Phill,

 

 

 

A big thanks to Terry for his assistance and provision of the DVD drive, over and above what anyone could be expected to do but done in the true spirit of our GTG colleagues  

 

Yes, definitely way over and above what anyone could reasonably be expected to do. I am incredibly grateful!

 

I love GTG: you are all great here! :)

 

Chris.


Edited by Channeal, 17 January 2017 - 01:31 PM.

  • 0

#60
terry1966

terry1966

    Member 1K

  • Member
  • PipPipPipPip
  • 1,143 posts

happy to hear you now have a working dvd rw drive. :spoton:

 

:popcorn:


  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP