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Drive is NOT readable or accessible

Secondary drive unaccessible

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#1
rayvin

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Hello,

I am in need of help to regain access to my documents on a secondary drive.  It did not appear inside of the "my computer" window.   I am able to see my hard drive in device manager and initially it did not have an drive letter but was able to assign it one recently.  Now it shows inside of the "my computer" window but it hangs when I attempt to access it by means of right clicking or double clicking the drive.  I have swapped SATA connections on the motherboard attempting to trouble shoot the ports but same problem persists. 

 

Since it is just a secondary drive it does not need a boot record right?

 

This on an HP Gateway LX 6810-01

Windows 7 Ult

All stock just upgraded ram and hard disks.


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#2
chrissymarie

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You can try this http://www.blogsdna....n-windows-7.htm


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#3
FreeBooter

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The hard disk drive could be failing check the SMART health report of the hard disk drive with CrystalDiskInfo program.

The hard disk drive could have bad sectors and file system could be damage you can execute Chkdsk  X: /r command from Command Prompt. Replace the X: drive letter with the hard disk drive letter you want to scan and repair error on it.

Open the Command Prompt by clicking Start Menu --> All Programs --> Accessories, right-click on Command Prompt, and open it as an administrator.


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#4
oliverpowell

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There are some common fixes which you may try out:

 

1)    Trying plugging the hard drive into another USB port, if it is working perfectly then there might be the problem with your USB port.

2)    Try connecting your hard drive with another computer.

 

If the above two fixes are not working fine, then you may try a third party data recovery software for regaining access to all your secondary drive


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#5
rayvin

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I should not have left this topic go stagnant.  In reply to previous ideas

@chrissymarie I did have ownership thank you I used a command prompt when the drive was readable to do so,  

@Freebooter I am no longer able to complete any actions to the hard drive that is no longer accessible 

@oliverpowell good ideas and I had also completed the same actions and it hangs the system at each usb port

 

So since I had posted I had sent out the drive because it seemed that possibly my PCB board was bad.  Initially I was going to do the job myself however I discovered that it needed to have the bios chip removed and and a new one welded in that matched exactly.  That was outside my scope and sent it to them for the work.  They tested it and said it needed professional recovery and that the PCB was not the issue.  Since my PCB is ok what program can I use to force the drive to be accessible?

 
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#6
FreeBooter

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If hard drive is dead there is no software that can help you recover your files.


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#7
oliver.powell

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I should not have left this topic go stagnant.  In reply to previous ideas

@chrissymarie I did have ownership thank you I used a command prompt when the drive was readable to do so,  

@Freebooter I am no longer able to complete any actions to the hard drive that is no longer accessible 

@oliverpowell good ideas and I had also completed the same actions and it hangs the system at each usb port

 

So since I had posted I had sent out the drive because it seemed that possibly my PCB board was bad.  Initially I was going to do the job myself however I discovered that it needed to have the bios chip removed and and a new one welded in that matched exactly.  That was outside my scope and sent it to them for the work.  They tested it and said it needed professional recovery and that the PCB was not the issue.  Since my PCB is ok what program can I use to force the drive to be accessible?

 

 

Hi Rayvin,

 

Thanks for your appreciation :)

 

In this case, I think you should go for a good data recovery software. One software which I would like to recommend you is Stellar Phoenix Windows Data Recovery – Professional software. I recommend this software to you because my brother has recently used this and easily sort out his problem related to data recovery. Also, this software gives you 1GB data recovery for FREE. So, I think you must try this software and if you find it suitable for you, then go for its paid version, if required. You’ll get this software from https://www.stellari...rofessional.php.

 

 

Kindly Acknowledge.

 

Good Luck!


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#8
rayvin

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Hard drive spins quietly and gets power.  It just can't be seen for some reason for me to access it.  No drive letter appears under my computer with it but I know what drive letter it should be.  Would this be a head issue?


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#9
FreeBooter

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If Windows cannot detect the hard drive there is a little chance recovery software detect the hard drive but have ago you never know try Recuva software.


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#10
rayvin

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Would swapping the platters into a new hard drive make the data readable?


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#11
FreeBooter

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You should never, ever open the cover of your hard drive. It might sound ridiculous, but even the tiniest speck of dust can mean the end of your data and drive forever.


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#12
oliver.powell

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Yes Freebooter, you are correct.

 

Rayvin, if you really would like to do so, then go to a Data recovery service center. But do remember the charges of a service center are quite high as compared to the software price.

The choice is yours!

 

Good Luck!


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