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Getting screens that pop up on Chrome

Started by GrandmaJanet , Dec 14 2016 02:33 PM

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#16
zep516

Posted 15 December 2016 - 04:56 PM

Trusted Helper

Malware Removal
8,090 posts

False positive it is. At the end we will remove all the tools I had you download. It looks like we may end up totally re-installing Chrome. So you would have to save you booksmarks. I'll give instructions for that.

Uninstall / reinstall Chrome
1.Close all Chrome windows and tabs.
2.Go to the Start menu > Control Panel.
3.Click Programs and Features.
4.Double-click Google Chrome.
5.Click [b]Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, select the "Also delete your browsing data" checkbox.

If you have Bookmarks that you want to save, you want to do that first.
Export / Import Bookmarks. https://support.goog...wer/96816?hl=en
Then reinstall Chrome from here-->http://www.google.com/chrome/