Laptop MSI GT780 Randomly restarts (Resolved).
#1
Posted 17 December 2016 - 05:53 PM
#2
Posted 18 December 2016 - 06:43 AM
CristianJhon,
If I delete the driver the problem goes away.
Your OP shows two problems going on, for the video chip, uninstall the problem driver and leave, for the other problem, see my attachment below;
#3
Posted 18 December 2016 - 08:18 AM
CristianJhon,
If I delete the driver the problem goes away.
Your OP shows two problems going on, for the video chip, uninstall the problem driver and leave, for the other problem, see my attachment below;
I Disablet it, no succes.
Edited by CristianJhon, 18 December 2016 - 08:20 AM.
#4
Posted 18 December 2016 - 02:23 PM
What did you disable and what happened when you did disable it.
#5
Posted 18 December 2016 - 04:17 PM
laptop boots normaly, no longer display that text, still reboots anyway
Edit:
This is what i found in event viewer everytime is restarting:
"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
https://postimg.cc/image/n9as8ctz7/
Edited by CristianJhon, 18 December 2016 - 04:34 PM.
#6
Posted 20 December 2016 - 06:48 AM
It would help if you could answer the questions asked CristianJhon!
I asked;
What did you disable and what happened when you did disable it.
From your reply #5;
laptop boots normaly, no longer display that text, still reboots anyway
The above suggests that you disabled the PXE device in the boot order and that has solved the boot error message but you have not mentioned whether or not you uninstalled the Nvidia driver as was also suggested in my reply #2.
From your OP;
I get laptop restarting more often when is plugged in and sometimes on battery, whit Nvidia driver installed , suddenly, no bsod, screen goes blank and restartIf I delete the driver the problem goes away. New video card is DELL gtx675m
Knowing the exact answer to the following is most important, have you had the computer running in a stable condition since fitting the Dell GTX 675M, the GTX 570M has a max of TDP: 75 W whereas the Dell GTX 675M is TDP: 100 W, this means that the IGPU socket on your MB cannot handle or is receiving more than 75 W which is 25 W below what the Dell GTX 675M needs to be able to function as it should.
Those Event View errors are all dated December 7th 2016 btw.
#7
Posted 20 December 2016 - 02:59 PM
"
Those Event View errors are all dated December 7th 2016 btw."
Becouse at that time I swapped the SSD in another laptop. Now msi has an hdd, and win 7 from ssd still runing.
The issue is not driver related . Tryed msi driver, geforce beta/WHQL , Dell driver and an modified driver.
It can be damaged mobo.
//// EDIT:
Meanwhile I found this:
https://forums.gefor...m-crash-issues/
Edited by CristianJhon, 20 December 2016 - 03:06 PM.
#8
Posted 20 December 2016 - 04:49 PM
If you do not answer our questions CristianJhon we are not in a position to be able to help you
I post the following in my reply #6 but you did not answer the question;
Knowing the exact answer to the following is most important, have you had the computer running in a stable condition since fitting the Dell GTX 675M, the GTX 570M has a max of TDP: 75 W whereas the Dell GTX 675M is TDP: 100 W, this means that the IGPU socket on your MB cannot handle or is receiving more than 75 W which is 25 W below what the Dell GTX 675M needs to be able to function as it should.
Running stable includes being able to do all tasks including gaming.
NVIDIA GeForce GTX 570M specs.
Dell GTX 675M specs.
As previously explained the TDP for the video chips are not the same and the socket on your MB cannot provide the 100W that the Dell GTX 675M requires.
#9
Posted 21 December 2016 - 12:51 PM
Yes it was running on another GOOD gtx570m
Now I ordered new graphic card from ebay, an gtx570m from msi.
#10
Posted 22 December 2016 - 04:51 AM
Yes it was running on another GOOD gtx570m
That wasn`t what I asked CristianJhon!
have you had the computer running in a stable condition since fitting the Dell GTX 675M,
You will hopefully have better luck with the replacement GTX 570M.
#11
Posted 23 December 2016 - 07:15 AM
have you had the computer running in a stable condition since fitting the Dell GTX 675M,
Yes i have, whitout installing video driver is stable.
#12
Posted 25 December 2016 - 06:13 AM
have you had the computer running in a stable condition since fitting the Dell GTX 675M,
Yes i have, whitout installing video driver is stable.
So why not leave the Dell GTX 675M fitted without installing any drivers until a stable version is released (if stable drivers for running that chip on your model of notebook are ever released that is).
#13
Posted 11 May 2017 - 11:10 AM
have you had the computer running in a stable condition since fitting the Dell GTX 675M,
Yes i have, whitout installing video driver is stable.
So why not leave the Dell GTX 675M fitted without installing any drivers until a stable version is released (if stable drivers for running that chip on your model of notebook are ever released that is).
Problem solved, bought new graphic card and everthing is fine, that GTX675m was broken.
#14
Posted 12 May 2017 - 02:26 AM
Glad you got it sorted and thank you for letting us know.
What is the replacement graphics chip that you are using.
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