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Receiving email attachments as winmail.dat ... HELP

email attachments mac windows winmail

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#1
revsurgical

revsurgical

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Whenever I receive emails from one particular email domain (there are several people that regularly send me emails from this domain), the attachments come through as a single winmail.dat file rather than the actual PDF, XLS, etc, files. 

This happens on all devices (MacBook, iPhone, iPad, and my colleagues Samsung and Laptop) and mail software (currently using Outlook, but have tried Apple Mail and same issue). 

The only way to retrieve the attachments is to login to the online server/host and then either download from there or forward the email to myself, in which case they come through fine.

Emails with attachments sent from any other domain are fine, just this particular one is having the issue.

Please help!!!!


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#2
SleepyDude

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Hi :welcome:

 

Its a problem that usually happens when people uses Outlook to send e-mails because of custom signatures or strange format, when this happens to me I request the sender to send the e-mail as text instead of RTF or HTML this way I got the real file.

 

One way to resolve this from your side is to use a program to extract the attachment inside winmail.dat

- Winmail Opener http://www.eolsoft.c...winmail_opener/

- Winmail.dat Reader http://www.winmail-dat.com/


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