I ran the FRST scan withput any hang this time. The log is as follows :-Fix result of Farbar Recovery Scan Tool (x64) Version: 18-01-2017
Ran by Bruce (21-01-2017 20:18:22) Run:2
Running from C:\Users\Bruce\Desktop
Loaded Profiles: Bruce (Available Profiles: Bruce & Frances)
Boot Mode: Normal
==============================================
fixlist content:
*****************
CloseProcesses:
BootExecute: autocheck autochk * PCloudBroom64.exe \systemroot\system32\BroomData.bitPCloudBroom64.exe \systemroot\system32\BroomData.bitPCloudBroom64.exe \systemroot\system32\BroomData.bitPCloudBroom64.exe \systemroot\system32\BroomData.bitPCloudBroom64.exe \systemroot\system32\BroomData.bitPCloudBroom64.exe \systemroot\system32\BroomData.bitPCloudBroom64.exe \systemroot\system32\BroomData.bitPCloudBroom64.exe \systemroot\system32\BroomData.bit
GroupPolicy\User: Restriction <======= ATTENTION
GroupPolicyUsers\S-1-5-21-1479852311-1289031698-2712840260-1001\User: Restriction <======= ATTENTION
HKU\S-1-5-21-1479852311-1289031698-2712840260-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKU\S-1-5-21-1479852311-1289031698-2712840260-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-01192017163833996\SOFTWARE\Policies\Microsoft\Internet Explorer: Restriction <======= ATTENTION
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=msnhome
SearchScopes: HKU\.DEFAULT -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-19-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-01192017163833583 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-20-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-01192017163833817 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-1479852311-1289031698-2712840260-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-01192017163837895 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL =
SearchScopes: HKU\S-1-5-21-1479852311-1289031698-2712840260-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-01192017163837895 -> {95B7759C-8C7F-4BF1-B163-73684A933233} URL =
BHO: Easy Photo Print -> {9421DD08-935F-4701-A9CA-22DF90AC4EA6} -> No File
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_101\bin\ssv.dll [2016-08-12] (Oracle Corporation)
Corp.)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_101\bin\jp2ssv.dll [2016-08-12] (Oracle Corporation)
Toolbar: HKLM - Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - No File
Toolbar: HKU\S-1-5-21-1479852311-1289031698-2712840260-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-01192017163837895 -> No Name - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - No File
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - No File
FF Extension: (Search Incognito) - C:\Users\Bruce\AppData\Roaming\Mozilla\Firefox\Profiles\1jh29tqu.default-1478699463908\Extensions\@searchincognito.xpi [2016-12-30]
FF Extension: (AVG SafePrice) - C:\Users\Bruce\AppData\Roaming\Mozilla\Firefox\Profiles\1jh29tqu.default-1478699463908\Extensions\[email protected] [2016-11-14]
FF Extension: (Skype Click to Call) - C:\Program Files (x86)\Mozilla Firefox\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} [2016-10-21] [not signed]
FF Extension: (Skype Click to Call) - C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A} [2016-10-21] [not signed]
FF Plugin-x32: @videolan.org/vlc,version=2.1.0 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2015-04-13] (VideoLAN)
FF Plugin-x32: @videolan.org/vlc,version=2.2.1 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2015-04-13] (VideoLAN)
FF Plugin HKU\S-1-5-21-1479852311-1289031698-2712840260-1000: @acestream.net/acestreamplugin,version=2.1.10.1 -> C:\Users\Bruce\AppData\Roaming\ACEStream\player\npace_plugin.dll [No File]
FF Plugin HKU\S-1-5-21-1479852311-1289031698-2712840260-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-01192017163833996: @acestream.net/acestreamplugin,version=2.1.10.1 -> C:\Users\Bruce\AppData\Roaming\ACEStream\player\npace_plugin.dll [No File]
S3 catchme; \??\C:\ComboFix\catchme.sys [X]
CustomCLSID: HKU\S-1-5-21-1479852311-1289031698-2712840260-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-01192017163833996_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\Bruce\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll => No File
CustomCLSID: HKU\S-1-5-21-1479852311-1289031698-2712840260-1000_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\Bruce\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll => No File
Task: {02BB3D65-19BE-4E90-A83D-36E48BA25ABE} - System32\Tasks\{1E1E7784-29D0-42B6-91D4-F15F14205168} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {0757CC30-ADB2-42DF-A691-3AD80DAE16DA} - System32\Tasks\{7C0E046C-CBFF-4F9B-8E46-B933F880C9D7} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {0B19BA51-0471-4409-B685-AFD193C643CD} - System32\Tasks\{18CD543F-4424-4487-9A8C-08892755D502} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {0F0C5856-5A58-4CEE-861D-ACFC5C209C7A} - System32\Tasks\{A6B36F1D-5C04-4B3F-AA2E-1F729F4052FD} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {1180CE4B-10FF-4692-ACD7-F5F1F3C44475} - System32\Tasks\{077F4826-690F-435B-8288-C2599237049A} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {1397CD0A-6D8A-4403-BB56-FE124B871EA5} - System32\Tasks\{BE21D7C2-AAC0-49F9-BD3F-2D47A51F7F83} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {146F8FD6-6D1C-4805-89C3-124E83BE93F1} - System32\Tasks\{CC4EFB50-A60D-40D3-A7BC-88BD5CEC1462} => C:\Program Files (x86)\Panda Security\Panda Cloud Cleaner\PCloudCleaner.exe [2016-09-12] ()
Task: {150A6F14-25B1-4E4B-8D6B-97BEE9F451F3} - System32\Tasks\{0153A337-4205-4BF8-9C39-6B3C2576FDB9} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {1510AA62-D6ED-4819-8B31-3C001E2DB429} - System32\Tasks\{2F1E8C35-E3DF-4A82-B8FB-339711D502F3} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {15E14268-5EDB-42F4-A3AD-2E45EC5DD8D2} - System32\Tasks\{A5C7FB21-E9B0-4157-8A6E-C5E0FE82CB8A} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {17DCD81C-F075-4090-8255-2423D30132EB} - System32\Tasks\{1040F714-03E2-43C0-9886-4490154F3017} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {1B875FB2-547E-49D1-9453-392CF4F60FA8} - System32\Tasks\{9DE36E4C-CFC8-4007-B259-AD67E28402C4} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {1DD30930-3721-464A-A65A-6C0085A4006E} - System32\Tasks\{B97F9829-467F-4D13-B115-2758E8B62D0E} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {236FAC65-BD79-45DF-AB4B-9B3425F0013C} - System32\Tasks\{E2906F7F-52C7-454C-857C-9459C723FE31} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {23C3BD4D-38DE-4F8A-BC26-B63BC35DE9CA} - System32\Tasks\{2CBF4F9B-B0A9-490D-94A6-858999B4CABF} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {26872C7F-C53B-43EF-BA28-81D389897683} - System32\Tasks\{04950F8E-B05F-4BFC-9843-C066FCEE9ED6} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {2873CC6C-663A-4F9F-ADA1-825651700AF1} - System32\Tasks\{42AB5E33-BB15-4DCC-BFF3-7AA71681D404} => C:\Program Files (x86)\AOL Desktop 9.7\aol.exe [2014-07-02] (AOL Inc.)
Task: {2BC46CC6-6119-44D1-8220-54CD21BE4857} - System32\Tasks\{C652315A-9ADD-40EB-A34F-3641F0209125} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {2E06650B-2104-4636-90AC-453F5B106DDF} - System32\Tasks\{DD7C71E9-4984-4350-B7E4-08CE855D2578} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {2EA8ACA4-9A6E-4630-BD58-99FA394331DD} - System32\Tasks\{01B6BBA8-CB44-40BD-81A7-5BFDE4B1C339} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {2EEEE7B8-4479-4DA1-9DF0-FDE2F5431E91} - System32\Tasks\{F745A42A-FC38-4287-B770-63E5F8C7A013} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {30767B76-8438-4FA8-9ADC-B6E763038D75} - System32\Tasks\{F854DA57-FE9A-4E4D-9A9D-8DE8EBA9B3D7} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {31F31F69-5702-482E-A154-7A83800776C4} - System32\Tasks\{96BC8096-AF17-4542-B280-D59DEFEE566D} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {3691F861-542A-482B-A2B2-0700654A2197} - System32\Tasks\{D9A47C95-C072-4221-9917-FBDB406A09F3} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {37CA6698-4107-4A9D-991E-DAE16E226508} - System32\Tasks\{7DF98E04-8810-4EB6-A900-52181C105C52} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {3F75F252-B615-41CC-BA0F-E0CCB5DBB03F} - System32\Tasks\{9446CA5C-9E95-41AF-8AFC-99CE24AC13A7} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {413E4985-7801-40CD-8BEB-0DBEA0258EBE} - System32\Tasks\{6F9DAE44-576B-452E-BC5A-762B57583ABA} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {43CDDFF5-7CC6-46D4-8B96-1C03CA3DB6C5} - System32\Tasks\{6F756E2A-7435-4607-B789-F4858DAF3EE0} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {44EB95A2-F9B5-42AA-9DD9-F0125ECF0AA4} - System32\Tasks\{6943F5FD-BF22-46AC-8EBC-85BDA5911663} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {46EA21CD-4B70-46BF-A83B-1BAC44C23F49} - System32\Tasks\{AE7FC8B9-A1BC-4E42-BD12-5FF172E3AEC2} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {498F1C28-B66B-4C08-A762-B76571C4159A} - System32\Tasks\{4887780A-8CFE-4C9D-B015-AEB51767DBF9} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {4AF56FFB-F471-4065-992C-AC645A095D78} - System32\Tasks\{D136421D-98D8-4467-99C3-9982890110EB} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {4B6512D8-06C0-4541-8F62-3A58ED478C8F} - System32\Tasks\{B59DA54F-1923-474A-BAF4-AB0F360DC8A6} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {4D6C2C7A-C90E-4E39-A85C-8C73709AA734} - System32\Tasks\{B79A6727-8DD3-4A51-A67D-FD3FC327779B} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {4FAD9543-CED1-4971-B9E6-70709264ED90} - System32\Tasks\{88A644D1-C931-4441-B33D-651964EDDE8D} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {5123955E-B39B-47FA-95DC-6B221F6E0858} - System32\Tasks\{E0E3F584-E78D-4965-984F-09D1A846ECC2} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {517C8452-71BF-47B4-99D9-F925384AB097} - System32\Tasks\{5DB6D197-C506-4BF9-AF45-74D709945977} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {543ECAF9-4515-4B2B-87B6-16F2D3E02529} - System32\Tasks\{F0919D05-0903-48DF-8A80-09D66EC596D9} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {5584B9CB-0E77-45B2-92A3-EB4AC4EB6345} - System32\Tasks\{EDCEF980-9E8C-482D-BEEE-0DD6B5CDE540} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {5A326088-6D50-48F2-927F-7C42556BFC15} - System32\Tasks\{507C4835-5A84-425F-BA42-9AD2D0B644A8} => C:\Program Files (x86)\AOL Desktop 9.7c\aol.exe [2015-03-18] (AOL Inc.)
Task: {5B790327-4112-4A53-A8AD-7E2D2127C6D8} - System32\Tasks\{CDF4FD45-EA33-4DE7-8171-6FA42176A2DC} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {5BBA60AF-B969-47F1-A132-BA50A9E4CCCA} - System32\Tasks\{25C040ED-9506-4C70-B9A1-6499BBB741EE} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {638832F4-1E55-40B9-874B-A4A66E1C3028} - System32\Tasks\{AE0A14D6-12DB-4623-B9F7-4490023F9E63} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {64814359-DAB1-4EAF-A55D-A26345C67ED0} - System32\Tasks\{74E2077A-3E51-45D5-ACE3-B6E7C27D2768} => C:\Program Files (x86)\Panda Security\Panda Cloud Cleaner\PCloudCleaner.exe [2016-09-12] ()
Task: {67C60CA0-07BB-41DE-AEAE-0E82484313DB} - System32\Tasks\{2A1BC305-1828-4BBE-8769-378A0BAFC970} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {69793BDF-61CB-45F2-8E0F-A079E282F303} - System32\Tasks\{582547EF-0556-4AB6-8AA0-3086784A2BB3} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {6C203CA7-935E-4316-BDE9-A486FFBCBE19} - System32\Tasks\{F2E2B51E-D1D2-49D5-84DD-EF803F5C710E} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {6D0196DD-C1E2-427A-ADB4-F3E57FFCD108} - System32\Tasks\{94C6F751-F272-487B-95B6-479CB22CE859} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {72A788D7-D1E2-483E-B707-8253C6332219} - System32\Tasks\{0D1D6B21-8BFC-4219-BC4A-7DB21FF3BE84} => c:\Program Files (x86)\AOL Desktop 9.7\aol.exe [2014-07-02] (AOL Inc.)
Task: {72AE0048-23C5-46E6-B405-14EF26BFB980} - System32\Tasks\{01FBC8C2-737A-47FB-8DF1-F7A050287183} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {737DF108-AFA5-4182-9FAD-AA9678B1040A} - System32\Tasks\{FDF8E07A-D4B2-40CD-90C9-C0705C603CBB} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {755F6C1A-704F-42A5-97DE-31972BDE6001} - System32\Tasks\{AA410913-6EE3-4B7D-BB20-E4728AC4C58B} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {807EA712-868D-4A27-989C-854D92FFDA95} - System32\Tasks\{46BF5734-C206-43F7-8200-BEB9A99B8A43} => pcalua.exe -a E:\setup.exe -d E:\
Task: {840B5C4C-6610-4896-91D4-5C9D82F992CE} - System32\Tasks\{B4DCC82A-C108-4040-B37E-09BA7415EE3E} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {89DCDC54-04F1-47C4-A9A8-8DC9D8F1A64C} - System32\Tasks\{7D892B5D-A499-4B51-B5E7-D9010305D7F3} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {8AB6C35B-D8F4-4C6C-9788-5E85C4DD07E1} - System32\Tasks\{2141BE8D-C6B8-44D4-9A22-535B7E84814C} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {8BF7F36A-310B-48F8-B4FC-7026029173EF} - System32\Tasks\{AC6431B1-B272-4D7B-92F5-E1ADEE640723} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {8EC71E25-AF7B-4603-9F14-70550AEFF9F5} - System32\Tasks\{C51F4C76-5078-4F7B-A4A2-F68775BD08A3} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {90C78D7C-F072-4939-BC35-D5187D1BFDAE} - System32\Tasks\{7CFC8E3E-EA64-481E-B99B-C6586C81AC60} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {9512DBA5-1931-422A-ADBE-926B2CFA6E08} - System32\Tasks\{D82D6A5F-6F84-43C9-947D-AC52AA0E5546} => C:\Program Files (x86)\AOL Desktop 9.7b\aol.exe [2015-03-18] (AOL Inc.)
Task: {9C89882C-C904-4125-9949-E625E074CE21} - System32\Tasks\{EF7BADE5-6FAB-46B4-AE5F-26DE7FE157DC} => C:\Program Files (x86)\AOL Desktop 9.7\aol.exe [2014-07-02] (AOL Inc.)
Task: {9EA971D6-93D0-4568-9443-7A1484EFB484} - System32\Tasks\{4401F783-E480-43DD-9004-3001A9A5A314} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {A112ABF6-E729-4646-85B4-82C52BB5E455} - System32\Tasks\{4F129584-DB9A-40F3-A0FA-14BFD8FFF808} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {A4721BDD-C72B-4EB4-9363-F22E29FE0FEB} - System32\Tasks\{820E08BD-63C0-4D92-B424-31A204BDC8BF} => C:\Program Files (x86)\Panda Security\Panda Cloud Cleaner\PCloudCleaner.exe [2016-09-12] ()
Task: {A7FDE5A5-43F5-4214-9212-347AE26CE0C6} - System32\Tasks\{B98F02E8-E710-4BD8-97D4-0F513CC13B62} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {A978C119-F943-4D2F-824D-8179EC59393D} - System32\Tasks\{3B45BA47-4CDB-4369-B8A6-421A393974BC} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {A9DD49DB-CB00-4F9D-8AF5-138F1CAB2125} - System32\Tasks\{364252E8-621D-4ED1-9F14-BAA6C1DFA602} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {AB2F894F-D070-4FFD-A9B1-A26ABBD1F1BF} - System32\Tasks\{117B543C-4983-4060-9E09-A61607A112F5} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {AD9274C7-84B6-4545-9290-99FBB803E4F6} - System32\Tasks\{2CDE3539-F50D-4C6E-848D-CFF2017B4EEB} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {AF34F34B-F553-4077-A6B6-2003C3E11FF0} - System32\Tasks\{31473EDE-3C48-4552-BF03-4C519F438C26} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {B589D9D0-4004-42C3-9813-111161B7A400} - System32\Tasks\{B703000E-1D68-4E1E-838E-C122E0C58ACD} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {B5E04A94-37CB-435A-A901-D31E8CE20463} - System32\Tasks\{D2736A2F-4E24-4A58-9A4A-252122D221A3} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {B87DDEF5-F226-4875-A2D0-0339ECAE360B} - System32\Tasks\AVG EUpdate Task => avgsetupx.exe
Task: {B8F78473-1599-4A93-AA01-8285C0A23A81} - System32\Tasks\{F935A272-1FAC-4E29-B78F-73D66773B98B} => C:\Program Files (x86)\AOL Desktop 9.7c\aol.exe [2015-03-18] (AOL Inc.)
Task: {BA080F7A-72EF-4F19-A52C-504A87018D88} - System32\Tasks\{066386FB-ABC2-4EA3-AABA-9C8A3FFEA9F6} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {BA29CEB0-9D66-44A1-8C20-C16A037881F9} - System32\Tasks\{6CC5FDED-A277-4045-8FEA-2BED51A7F2F0} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {BB34C0DC-399A-4AF2-B643-55D22AC11430} - System32\Tasks\{9415565F-7E5A-49F9-8AA9-0A8BCA430EAC} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {BB667C7E-9E55-4E41-970B-15A96712AC35} - System32\Tasks\{415EB7D0-B13F-4BB8-B61C-7DBA7274D2EC} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {BBAFE3DF-0743-4128-AC85-39C5157044F8} - System32\Tasks\{419BF509-140B-4504-98B2-555F497CB749} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {BF257A44-21DB-4BFD-98D6-8C4C4883B68C} - System32\Tasks\{E09BE143-8CE2-4651-8F44-4F3FCA5A9885} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {BFA62B7C-6A4D-4A49-81D9-893A33E59F06} - System32\Tasks\{D464F35B-5096-4359-A433-E2E0A4F52599} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {C4FA7BE9-BDDA-4C9B-83ED-0954596EAD26} - System32\Tasks\{5529E500-E5EA-4DAD-ADD4-255C524EA930} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {C568BA1D-4BED-486E-83A0-645999814D53} - System32\Tasks\{FB2AC198-A404-4E76-B97E-E674A52A4157} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {C6E7004B-A93E-4068-A319-24B02306ABEC} - System32\Tasks\{2D8E857C-3D2C-4FD7-8F0D-AD926AF5833D} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {C7D7408E-BAEE-45BA-994F-9476C16727A1} - System32\Tasks\{1B0319B5-8E92-4FEF-9BAC-87FD27801AB2} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {C9BA2B27-F714-4A28-B3C1-CBC9011E5175} - System32\Tasks\{6466DA6C-D3B3-49C8-8916-176A662B6473} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {CBCF7108-FBBF-487D-BD67-430618B18F13} - System32\Tasks\{50FE3B3D-AF7D-444D-A7AB-96E1A6C67E13} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {CE09CB71-4A64-485D-9019-E69B6F22AC88} - System32\Tasks\{AEFC7C3A-E176-491F-884A-6DCF72834661} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {CE50F8B6-C959-4C39-A32C-435819DAD001} - System32\Tasks\{30698D33-F1C4-451A-B4B9-DC2D87F78BE1} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {D1656B1E-2B3D-42AF-A85A-E18C446788DB} - System32\Tasks\{E70504FC-FEDD-4411-9377-05324A25061A} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {D1D52484-3D54-4240-9A98-90AB351380D4} - System32\Tasks\{DBBFBC89-D3BD-4AB9-B81D-E82FA03F4494} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {D3E424D6-38DE-478D-BCBF-42E5C8226392} - System32\Tasks\{2068950A-44CA-4FEF-9FCD-7D42EAA812FF} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {D3E5C563-6A35-4DF5-9E59-10DDA9A4013D} - System32\Tasks\{7DB3A216-A86C-4D08-A950-7782BBD4D567} => pcalua.exe -a E:\SETUP.EXE -d E:\
Task: {D573E836-02F6-4011-8B20-745EE17DCA78} - System32\Tasks\{F471AA8C-6290-4263-BDCA-196AA8507224} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {D81D153E-0EEE-4E22-8384-7357F3D2162A} - System32\Tasks\{F776DCFF-0135-48D5-B4BD-68A63C965DCD} => C:\Program Files (x86)\AOL Desktop 9.7\aol.exe [2014-07-02] (AOL Inc.)
Task: {DA211E34-C72F-4BC5-933E-642C017094F6} - System32\Tasks\{8911CF6F-49D0-4DF5-BDA8-FE1F995CC115} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {E75C4F56-78E7-438D-AF06-FBD93CB9F5C9} - System32\Tasks\{6373226F-DFED-4A57-8D34-A83B5C89E947} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {EAC39978-FF71-45A1-95DB-0B29B1FF8343} - System32\Tasks\HPCeeScheduleForBruce => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15] (Hewlett-Packard)
Task: {ECC1E4A7-FCB2-495E-A0C4-CCACB96C5FA2} - System32\Tasks\{23073BA2-44FF-4BF2-BE93-073394C29C07} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {ED3EFDF8-8DA4-4187-A470-641CCD1460FD} - System32\Tasks\{D04E40EB-693E-42F6-8042-8C4AB357C5C5} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {EDAAB4F9-9993-4A07-92B7-609487BC3636} - System32\Tasks\{D4CA91F1-BE4E-4850-BBE9-91771B27411D} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {EDB8ED83-F189-43A4-8E2E-83FE46B581D4} - System32\Tasks\{EECC8825-4973-44AB-B2C5-AC6CD9F8BF79} => C:\Program Files (x86)\AOL Desktop 9.7c\aol.exe [2015-03-18] (AOL Inc.)
Task: {F1253407-3075-40A0-B4DC-CE6F54654A72} - System32\Tasks\{0A9FBFAA-E1C5-40BF-A808-6F1A957DFB1D} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {F21E3342-6105-4ACB-A6CB-3526E56DABB2} - System32\Tasks\{928C5F9C-7EA7-4095-8B78-D6A717CCBB3C} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {F4B1555B-4865-4123-9A8F-56D532B49650} - System32\Tasks\{CBC47437-F8DE-4ADC-AD6B-B90E1304BCE0} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {F4BF3ED6-ED36-4AC3-9109-9AF76B691744} - System32\Tasks\{DD9586CA-AF20-4D22-81E8-606FB254A1B6} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {F5F62D3A-32D5-4F09-84A2-981A944A569C} - System32\Tasks\{0E57CF4C-C805-4CA6-9E98-A2679340235B} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {F925843C-A811-41EC-ABD3-61DA8B6E1E02} - System32\Tasks\{AC836028-A91E-4127-BB4C-AAB659B92EF6} => C:\Program Files (x86)\AOL Desktop 9.7c\aol.exe [2015-03-18] (AOL Inc.)
Task: {FA119425-579B-4000-868D-25515F60BDAF} - System32\Tasks\{D4631943-737A-4D29-A777-A687CDDA79D4} => C:\Program Files (x86)\Panda Security\Panda Cloud Cleaner\PCloudCleaner.exe [2016-09-12] ()
Task: {FAFD8CC7-4970-40D6-982F-F043CD0EB90E} - System32\Tasks\{80F73C29-1B33-4B06-BC01-26E43EB71009} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {FD0614C8-8590-487A-80AF-4CB1B0115DB0} - System32\Tasks\{4C5302A3-FE42-47FA-AA13-49CBB1A61B4C} => C:\Program Files (x86)\AOL Desktop 9.7c\aol.exe [2015-03-18] (AOL Inc.)
Task: {FDC78D52-3726-4064-835D-CB6172D5A603} - System32\Tasks\{CA4BDC68-E11B-4413-A439-B06FD288B8A3} => C:\Program Files (x86)\AOL Desktop 9.7\aol.exe [2014-07-02] (AOL Inc.)
Task: {FEF7C0AA-8FBB-44D3-B25C-2594F2D93C9F} - System32\Tasks\{F0BB31E1-6BAC-4547-8C28-A06BB2160BC5} => C:\Program Files (x86)\AOL Desktop 9.8.0a\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: {FFF636DE-63B7-48A0-A90D-9A36B1E34719} - System32\Tasks\{A775A737-8166-41D0-BB78-2702D7966C4C} => C:\Program Files (x86)\AOL Desktop 9.8.0\aol.exe [2015-08-06] (AOL (UK) Limited)
Task: C:\Windows\Tasks\Adobe Flash Player PPAPI Notifier.job => C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_24_0_0_194_pepper.exe
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\HPCeeScheduleForBruce.job => C:\Program Files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe
AlternateDataStreams: C:\ProgramData\Temp:041C0562 [119]
AlternateDataStreams: C:\ProgramData\Temp:0B4227B4 [133]
AlternateDataStreams: C:\ProgramData\Temp:2CB9631F [134]
AlternateDataStreams: C:\ProgramData\Temp:373E1720 [126]
CMD: for /F "tokens=*" %1 in ('wevtutil.exe el') DO wevtutil.exe cl "%1"
*****************
Processes closed successfully.
HKLM\System\CurrentControlSet\Control\Session Manager\\BootExecute => value restored successfully
C:\Windows\system32\GroupPolicy\User => moved successfully
C:\Windows\system32\GroupPolicy\GPT.ini => moved successfully
C:\Windows\system32\GroupPolicyUsers\S-1-5-21-1479852311-1289031698-2712840260-1001\User => moved successfully
HKU\S-1-5-21-1479852311-1289031698-2712840260-1000\SOFTWARE\Policies\Microsoft\Internet Explorer => key not found.
HKU\S-1-5-21-1479852311-1289031698-2712840260-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-01192017163833996\SOFTWARE\Policies\Microsoft\Internet Explorer => key not found.
HKU\.DEFAULT\Software\Microsoft\Internet Explorer\Main\\Start Page => value not found.
HKU\.DEFAULT\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value not found.
HKU\S-1-5-19\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope => value not found.
Very slow computer now blocking security updates and scans
#31
Posted 21 January 2017 - 02:38 PM
#32
Posted 21 January 2017 - 02:50 PM
The process Explorer Text is as follows:-
Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
audiodg.exe 20,152 K 18,848 K 3044 Windows Audio Device Graph Isolation Microsoft Corporation
avgemca.exe 2,676 K 16,760 K 4544 AVG E-mail Scanner AVG Technologies CZ, s.r.o.
avgsvca.exe 10,900 K 27,792 K 6972 AVG Service Process AVG Technologies CZ, s.r.o.
avguix.exe 7,360 K 21,164 K 3056 AVG User Interface AVG Technologies CZ, s.r.o.
dwm.exe 1,868 K 19,616 K 3176 Desktop Window Manager Microsoft Corporation
lsass.exe 12,060 K 27,064 K 728 Local Security Authority Process Microsoft Corporation
lsm.exe 2,624 K 10,656 K 468 Local Session Manager Service Microsoft Corporation
mbamtray.exe 20,688 K 20,812 K 4024 Malwarebytes Tray Application Malwarebytes
procexp.exe 2,664 K 7,828 K 3984 Sysinternals Process Explorer Sysinternals - www.sysinternals.com
services.exe 5,784 K 19,160 K 720 Services and Controller app Microsoft Corporation
smss.exe 544 K 1,964 K 292 Windows Session Manager Microsoft Corporation
spoolsv.exe 8,056 K 14,120 K 4948 Spooler SubSystem App Microsoft Corporation
svchost.exe 7,060 K 25,452 K 2176 Host Process for Windows Services Microsoft Corporation
svchost.exe 2,044 K 17,692 K 2676 Host Process for Windows Services Microsoft Corporation
svchost.exe 1,988 K 5,384 K 5828 Host Process for Windows Services Microsoft Corporation
svchost.exe 3,552 K 20,188 K 1560 Host Process for Windows Services Microsoft Corporation
svchost.exe 5,696 K 24,036 K 1052 Host Process for Windows Services Microsoft Corporation
svchost.exe 10,844 K 22,292 K 1936 Host Process for Windows Services Microsoft Corporation
svchost.exe 2,908 K 16,084 K 4920 Host Process for Windows Services Microsoft Corporation
svchost.exe 27,152 K 43,200 K 1352 Host Process for Windows Services Microsoft Corporation
svchost.exe 5,312 K 24,420 K 1136 Host Process for Windows Services Microsoft Corporation
svchost.exe 158,500 K 179,724 K 1384 Host Process for Windows Services Microsoft Corporation
VSSVC.exe 2,384 K 7,152 K 5252 Microsoft® Volume Shadow Copy Service Microsoft Corporation
wininit.exe 1,952 K 9,904 K 528 Windows Start-Up Application Microsoft Corporation
winlogon.exe 3,364 K 14,320 K 644 Windows Logon Application Microsoft Corporation
WLIDSVCM.EXE 1,712 K 3,844 K 6712 Microsoft® Windows Live ID Service Monitor Microsoft Corp.
WmiPrvSE.exe 2,984 K 6,812 K 2368 WMI Provider Host Microsoft Corporation
WUDFHost.exe 2,320 K 16,808 K 4908 Windows Driver Foundation - User-mode Driver Framework Host Process Microsoft Corporation
avgui.exe < 0.01 8,184 K 50,236 K 1516 AVG User Interface AVG Technologies CZ, s.r.o.
csrss.exe < 0.01 2,576 K 15,136 K 428 Client Server Runtime Process Microsoft Corporation
WLIDSVC.EXE < 0.01 7,468 K 16,848 K 4792 Microsoft® Windows Live ID Service Microsoft Corp.
svchost.exe < 0.01 14,820 K 32,452 K 1424 Host Process for Windows Services Microsoft Corporation
avgidsagent.exe < 0.01 34,736 K 75,568 K 1844 AVG Identity Protection Service AVG Technologies CZ, s.r.o.
svchost.exe < 0.01 16,328 K 29,132 K 1676 Host Process for Windows Services Microsoft Corporation
dllhost.exe < 0.01 7,024 K 9,816 K 6124 COM Surrogate Microsoft Corporation
RapportMgmtService.exe < 0.01 38,172 K 41,452 K 1192 RapportMgmtService IBM Corp.
avgfws.exe < 0.01 9,160 K 59,256 K 1600 AVG Firewall Service AVG Technologies CZ, s.r.o.
avgwdsvc.exe < 0.01 16,788 K 57,076 K 2108 AVG Watchdog Service AVG Technologies CZ, s.r.o.
wmpnetwk.exe 0.01 14,836 K 9,744 K 6320 Windows Media Player Network Sharing Service Microsoft Corporation
AppleMobileDeviceService.exe 0.01 4,200 K 10,848 K 2436 MobileDeviceService Apple Inc.
svchost.exe 0.01 6,784 K 30,728 K 5116 Host Process for Windows Services Microsoft Corporation
RapportService.exe 0.01 72,676 K 83,720 K 3628 RapportService IBM Corp.
explorer.exe 0.02 55,568 K 95,692 K 3192 Windows Explorer Microsoft Corporation
csrss.exe 0.02 15,112 K 22,704 K 568 Client Server Runtime Process Microsoft Corporation
avgcsrva.exe 0.02 31,436 K 414,264 K 920 AVG Scanning Core Module - Server Part AVG Technologies CZ, s.r.o.
avgrsa.exe 0.03 15,712 K 45,360 K 796 AVG Resident Shield Service AVG Technologies CZ, s.r.o.
fsssvc.exe 0.05 23,136 K 33,240 K 1764 Windows Live Family Safety Service Microsoft Corporation
MBAMService.exe 0.05 344,004 K 329,912 K 2872 Malwarebytes Service Malwarebytes
avgnsa.exe 0.05 12,544 K 44,848 K 4488 AVG Online Shield Service AVG Technologies CZ, s.r.o.
System 0.24 516 K 45,968 K 4
procexp64.exe 0.34 25,192 K 44,332 K 5764 Sysinternals Process Explorer Sysinternals - www.sysinternals.com
Interrupts 0.40 0 K 0 K n/a Hardware Interrupts and DPCs
firefox.exe 4.24 761,392 K 768,388 K 1724 Firefox Mozilla Corporation
svchost.exe 24.91 50,068 K 53,160 K 1448 Host Process for Windows Services Microsoft Corporation
System Idle Process 65.20 0 K 24 K 0
#33
Posted 21 January 2017 - 03:06 PM
I copied you two lines Tasklist etc into an Administrator Command Prompt, but it just displayed' windows cannot find the specified path'
#34
Posted 21 January 2017 - 03:23 PM
I have downloaded SPECCY but it simply gives a comprehensive analysis of every component of the computer - I don't see any way additionally that it can 'RUN' ????
#35
Posted 21 January 2017 - 05:36 PM
tasklist.exe should be in the folder:
c:\windows\system32\
which is where the admin command prompt starts from so it should be able to find it.
If that won't fork then start up process explorer again and find the svchost with the largest %CPU.
In the last log is what:
System 0.24 516 K 45,968 K 4
procexp64.exe 0.34 25,192 K 44,332 K 5764 Sysinternals Process Explorer Sysinternals - www.sysinternals.com
Interrupts 0.40 0 K 0 K n/a Hardware Interrupts and DPCs
firefox.exe 4.24 761,392 K 768,388 K 1724 Firefox Mozilla Corporation
svchost.exe 24.91 50,068 K 53,160 K 1448 Host Process for Windows Services Microsoft Corporation <=========
System Idle Process 65.20 0 K 24 K 0
Hover over svchost.exe and it will tell you what services are involved.
I just want a log from Speccy as it tells me the temperature that your PC is running and also the condition of your hard drive. Both of which influence the speed.
Tho it looks like the svchost is the culprit. Tasklist /svc would tell us exactly what services are running under each svchost.exe. I have to have a process explorer log taken at the same time because the only way to tell the svchost.exes apart is by the process ID number which I have highlighted in the quoted text.
#36
Posted 22 January 2017 - 04:11 AM
I have gone to c:\windows\system32\ and found the tasklist.exe but when opened the command prompt runs a list and closes again at such speed it is merely a blur.
So I have process explorer opened again and the largest % user is Firefox but it has no svchost.exe beneath it. The next largest is MBAMService.exe at 24.9%. The svchost.exe beneath it when hovered over displays a long list of details but I don't know how to copy this conveniently. I will copy by hand and list it for you if that is the way ???
I do appreciate it is very frustrating for you trying to work with such uninformed information. Sincere apologies.
Edited by Bruce42, 22 January 2017 - 05:26 AM.
#37
Posted 22 January 2017 - 06:29 AM
It sounds like things have changed since the last process explorer. Please post a new log. Remember to wait at least a minute after you start process explorer before you mkae the log.
So if task list is there then
tasklist /svc > \junk .txt
should work so try typing that in. What this does is send the output to a text file called junk.txt located in C:\ If that works then you should be able to open the file in notepad with the command
notepad \junk.txt
which you can then copy and paste to a REPLY.
Alternatively, you can hand copy out the info.
#38
Posted 22 January 2017 - 07:57 AM
HEY !!!!!! It worked - just wish I understood what I am doing. The list produced is as follows:-
Image Name PID Services
========================= ======== ============================================
System Idle Process 0 N/A
System 4 N/A
smss.exe 288 N/A
avgrsa.exe 600 N/A
avgcsrva.exe 740 N/A
csrss.exe 820 N/A
wininit.exe 940 N/A
csrss.exe 984 N/A
winlogon.exe 392 N/A
services.exe 508 N/A
lsass.exe 484 EFS, SamSs
lsm.exe 864 N/A
svchost.exe 1044 DcomLaunch, PlugPlay, Power
svchost.exe 1132 RpcEptMapper, RpcSs
RapportMgmtService.exe 1184 RapportMgmtService
svchost.exe 1332 AudioSrv, Dhcp, eventlog, lmhosts, wscsvc
svchost.exe 1368 AudioEndpointBuilder, hidserv, IPBusEnum,
Netman, PcaSvc, SysMain, TrkWks, UxSms,
WPDBusEnum, wudfsvc
svchost.exe 1400 EventSystem, fdPHost, FontCache, netprofm,
nsi, WinHttpAutoProxySvc
svchost.exe 1424 Appinfo, BITS, Browser, IKEEXT, iphlpsvc,
LanmanServer, MMCSS, ProfSvc, Schedule,
seclogon, SENS, ShellHWDetection, Themes,
Winmgmt, wuauserv
svchost.exe 1520 gpsvc
svchost.exe 1636 CryptSvc, Dnscache, LanmanWorkstation,
NlaSvc
spoolsv.exe 1860 Spooler
svchost.exe 1900 BFE, DPS, MpsSvc
armsvc.exe 1996 AdobeARMservice
AppleMobileDeviceService. 2044 Apple Mobile Device Service
avgfws.exe 1760 avgfws
avgidsagent.exe 1816 AVGIDSAgent
avgsvca.exe 1776 avgsvc
avgwdsvc.exe 2084 avgwd
mDNSResponder.exe 2124 Bonjour Service
svchost.exe 2148 DiagTrack
ezSharedSvcHost.exe 2208 ezSharedSvc
fsssvc.exe 2284 fsssvc
LVPrcSrv.exe 2376 LVPrcS64
LVPrS64H.exe 2432 N/A
ogmservice.exe 2460 ogmservice
pdfsvc.exe 2524 pdfcDispatcher
RealPlayerUpdateSvc.exe 2592 RealPlayerUpdateSvc
WLIDSVC.EXE 2752 wlidsvc
MBAMService.exe 2848 MBAMService
WLIDSVCM.EXE 3064 N/A
svchost.exe 3464 PolicyAgent
avgnsa.exe 1264 N/A
svchost.exe 1752 SSDPSRV, upnphost, wcncsvc
avgemca.exe 3128 N/A
WUDFHost.exe 4536 N/A
HPSA_Service.exe 4380 HP Support Assistant Service
wmpnetwk.exe 1128 WMPNetworkSvc
taskhost.exe 4292 N/A
dwm.exe 4088 N/A
explorer.exe 2688 N/A
RapportService.exe 5080 N/A
mbamtray.exe 1020 N/A
SpotifyWebHelper.exe 4980 N/A
avguix.exe 4960 N/A
avgui.exe 5116 N/A
ctfmon.exe 6020 N/A
firefox.exe 5272 N/A
audiodg.exe 6336 N/A
taskeng.exe 1260 N/A
cmd.exe 3672 N/A
conhost.exe 6732 N/A
tasklist.exe 4564 N/A
WmiPrvSE.exe 2952 N/A
#39
Posted 22 January 2017 - 08:00 AM
I need a new process explorer log to go with the above. If you haven't rebooted just create a new Process Explorer log. If you have rebooted then I need a new tasklist too.
#40
Posted 22 January 2017 - 08:08 AM
and the NEW process Exporer log requested after a full minute as follows:-
Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
System Idle Process 46.90 0 K 24 K 0
svchost.exe 24.87 142,652 K 72,508 K 1424 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
avgidsagent.exe 24.72 40,868 K 44,288 K 1816 AVG Identity Protection Service AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
procexp64.exe 1.11 30,236 K 50,284 K 7100 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
firefox.exe 0.61 843,592 K 862,316 K 5272 Firefox Mozilla Corporation (Verified) Mozilla Corporation
System 0.55 512 K 45,476 K 4
Interrupts 0.49 0 K 0 K n/a Hardware Interrupts and DPCs
MBAMService.exe 0.29 316,388 K 326,460 K 2848 Malwarebytes Service Malwarebytes (Verified) Malwarebytes Corporation
svchost.exe 0.26 140,756 K 141,316 K 1368 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
csrss.exe 0.11 15,660 K 16,264 K 984 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows
RapportMgmtService.exe 0.02 43,936 K 31,400 K 1184 RapportMgmtService IBM Corp. (Verified) IBM
explorer.exe 0.02 54,012 K 71,616 K 2688 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
AppleMobileDeviceService.exe 0.01 4,120 K 9,204 K 2044 MobileDeviceService Apple Inc. (Verified) Apple Inc.
RapportService.exe 0.01 60,216 K 40,256 K 5080 RapportService IBM Corp. (Verified) IBM
fsssvc.exe 0.01 39,532 K 47,884 K 2284 Windows Live Family Safety Service Microsoft Corporation (Verified) Microsoft Corporation
wmpnetwk.exe 0.01 15,188 K 8,924 K 1128 Windows Media Player Network Sharing Service Microsoft Corporation (Verified) Microsoft Windows
avgwdsvc.exe < 0.01 16,932 K 31,796 K 2084 AVG Watchdog Service AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
taskhost.exe < 0.01 13,708 K 14,984 K 4292 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
WLIDSVC.EXE < 0.01 7,320 K 13,480 K 2752 Microsoft® Windows Live ID Service Microsoft Corp. (Verified) Microsoft Corporation
lsass.exe < 0.01 7,412 K 13,524 K 484 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 11,196 K 17,376 K 1400 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
ezSharedSvcHost.exe < 0.01 1,552 K 4,940 K 2208 Shared EasyBits services for Windows EasyBits Software AS (Verified) EasyBits Software AS
svchost.exe < 0.01 15,744 K 16,660 K 1636 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
avgrsa.exe < 0.01 14,836 K 30,808 K 600 AVG Resident Shield Service AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
csrss.exe < 0.01 2,640 K 4,828 K 820 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows
avgui.exe < 0.01 22,024 K 11,404 K 5116 AVG User Interface AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
WUDFHost.exe 2,340 K 5,508 K 4536 Windows Driver Foundation - User-mode Driver Framework Host Process Microsoft Corporation (Verified) Microsoft Windows
WmiPrvSE.exe 3,068 K 6,792 K 6428 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
WLIDSVCM.EXE 1,616 K 3,520 K 3064 Microsoft® Windows Live ID Service Monitor Microsoft Corp. (Verified) Microsoft Corporation
winlogon.exe 3,348 K 6,620 K 392 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows
wininit.exe 1,692 K 4,336 K 940 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows
taskeng.exe 2,384 K 6,052 K 6988 Task Scheduler Engine Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 26,044 K 19,964 K 1332 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 6,608 K 12,100 K 1752 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 5,048 K 9,024 K 1132 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 11,608 K 13,184 K 1900 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 4,876 K 9,948 K 1044 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 3,576 K 7,620 K 1520 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 2,788 K 5,876 K 3464 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 7,088 K 12,088 K 2148 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
SpotifyWebHelper.exe 1,812 K 5,044 K 4980 SpotifyWebHelper Spotify Ltd (Verified) Spotify AB
spoolsv.exe 7,740 K 11,052 K 1860 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
smss.exe 600 K 1,300 K 288 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows
services.exe 7,064 K 12,496 K 508 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows
RealPlayerUpdateSvc.exe 2,176 K 7,220 K 2592 (Verified) RealNetworks
procexp.exe 2,676 K 7,828 K 5128 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
pdfsvc.exe 1,996 K 6,248 K 2524 Dispatcher PDF Complete Inc (Verified) PDF Complete
ogmservice.exe 2,136 K 5,512 K 2460 Online Games Manager RealNetworks, Inc. (Verified) GameHouse Europe B.V.
mDNSResponder.exe 2,348 K 5,368 K 2124 Bonjour Service Apple Inc. (Verified) Apple Inc.
mbamtray.exe 19,476 K 25,880 K 1020 Malwarebytes Tray Application Malwarebytes (Verified) Malwarebytes Corporation
LVPrS64H.exe 1,340 K 4,416 K 2432 Logitech LVPrS64H Module. Logitech Inc. (Verified) Logitech Inc
LVPrcSrv.exe 3,196 K 6,112 K 2376 Logitech LVPrcSrv Module. Logitech Inc. (Verified) Logitech Inc
lsm.exe 2,700 K 4,320 K 864 Local Session Manager Service Microsoft Corporation (Verified) Microsoft Windows
HPSA_Service.exe 23,920 K 11,868 K 4380 HP Support Assistant Service Hewlett-Packard Company (Verified) Hewlett-Packard Company
dwm.exe 1,996 K 5,368 K 4088 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows
ctfmon.exe 2,244 K 4,316 K 6020 CTF Loader Microsoft Corporation (Verified) Microsoft Windows
avguix.exe 7,800 K 13,488 K 4960 AVG User Interface AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
avgsvca.exe 10,840 K 23,220 K 1776 AVG Service Process AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
avgnsa.exe 17,712 K 23,972 K 1264 AVG Online Shield Service AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
avgfws.exe 8,988 K 18,912 K 1760 AVG Firewall Service AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
avgemca.exe 2,668 K 6,836 K 3128 AVG E-mail Scanner AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
avgcsrva.exe 32,104 K 190,000 K 740 AVG Scanning Core Module - Server Part AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
audiodg.exe 18,780 K 17,716 K 5840 Windows Audio Device Graph Isolation Microsoft Corporation (Verified) Microsoft Windows
armsvc.exe 1,220 K 3,696 K 1996 Adobe Acrobat Update Service Adobe Systems Incorporated (Verified) Adobe Systems
#41
Posted 22 January 2017 - 08:08 AM
.
Edited by Bruce42, 22 January 2017 - 09:12 AM.
#42
Posted 22 January 2017 - 08:09 AM
.
Edited by Bruce42, 22 January 2017 - 09:12 AM.
#43
Posted 22 January 2017 - 08:10 AM
Edited by Bruce42, 22 January 2017 - 09:11 AM.
#44
Posted 22 January 2017 - 08:10 AM
Edited by Bruce42, 22 January 2017 - 09:09 AM.
#45
Posted 22 January 2017 - 08:25 AM
So Sorry for the repeats above which I have now deleted - it looked for all the world like there was no response when I pressed 'post'. I checked the Geeks page and nothing there so I was pressing again and again - and then they all posted !!!!
Edited by Bruce42, 22 January 2017 - 09:13 AM.
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