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Blue screens and unable to uninstall COMODO 10 - winXP

uninstall comodo blue screen

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#31
RKinner

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You picked up an ad download  on Windows Repair All in one:

 

It should be:

 
Download Windows Repair Free/Pro - For Windows XP, Vista, 7, 8, 8.1, 10 (32 & 64 Bit)
Version 3.9.24 (01/23/2017) Change Log - PAD File
 
Installer (31.32 MB)
 
 - Mirror @ MajorGeeks.com
 
 - Direct Download   <===This one

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#32
Paul W.

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I'm trying my best to muscle through the blue screens. It is really really bad. But, I do suspect the BIOS diagnostics error could be the main issue. But, I am still trying to find out how to resolve THAT problem. Thanks for all the help.


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#33
Paul W.

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So, every time I try to install the Windows Repair program, I immediately get the blue screen error. It seems hopeless, until I am able to learn how to fix the 2000-0221 beep code BIOS error. What do you think? Thanks.


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#34
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From the Dell Support site:

 

PSA+ Error Code 2000-0221

Error message: Interval Timer Channel 0 (mode 0) is not generating interrupts.


An out of date BIOS can cause this error code. Download and Update the BIOS. 

Visit the Dell Drivers and Downloads website and input your Service Tag to get updates specific to your computer. 

 

 

Hopefully there is a way to update the BIOS without windows.


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#35
Paul W.

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I tried flashing the BIOS, and still have the 2000-0021 error. I do have a faulty CD TOM. Could that be the cause of the error, or a weak internal clock battery?


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#36
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Never seen the battery do anything more than cause it to boot up with the wrong time.  You might try setting the BIOS to the default but make sure you know what all fo the options were sat at before you do so you can put them back if it causes problems.

 

.  


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#37
Paul W.

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I tried to reset the BIO default settings, but it appears that it won't allow me to do so. It won't SAVE & EXIT after trying to change to DEFAULT. Very very strange. Is there malware that can get into the BIOS? Maybe Malwarebytes or Comodo?


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#38
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Is this a laptop or a desktop?

 

Make and model number and if it has one service tag.


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#39
Paul W.

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Laptop, Dell E1505. It does have one service tag.


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#40
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Is this the BIOS you have in it now?

Dell Inspiron 6400/E1505 System BIOS, A17
Inspiron 6400/E1505 A17 System BIOS
 View details 
File Name: MM061A17.exe
Importance: Optional
Description: Windows/DOS (889.4 KB)
Release Date: 25 Jun 2007
Version: A17 ,A17
Last Updated: 03 Nov 2011
 
Here's tear down video.
 
 
Got to walk the dog now so don't have time to watch it to see where the CMOS battery is or how hard it would be to clean the heatsink which probably needs to be done anyway.

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#41
Paul W.

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Yes, that is the BIOS I have. Thanks for the video. I'll check it out. I wonder if the 2000-0221 error will be fixed after I clean the heat sink and replace battery. I think that the faulty CD ROM may be causing the error. But, I don't know. Thanks again. I'll watch the video.


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#42
RKinner

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Pull the CD drive out if it's bad.  It might be loading down the bus.


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#43
Paul W.

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Ok. Be back after a while. I'm going to order the CMOS battery and fan. Then I'll clean and put the thermal paste on the heatsink. I don't know how long it will take, but I'll let you know what happens. Thanks very much.


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#44
Paul W.

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So, I installed a new CMOS battery, and it didn't fix the 2000-0221 error. In between the blue screens, I've been trying to get Hiren's Bootup CD to work. I can now boot up with the Hiren's BootCD 15.2 (I've installed a new working CD ROM). My question is, what do I do once Hiren's BootCD has booted up? There is a menu. What should I do exactly?

 

Also, maybe I can use Hiren's BootCD to be able to set my user to have Admin rights to run all programs, and to be able to find out what is causing the BLUE SCREEN'S.

 

And, thought I have recently flashed the correct and updated BIOS, I still am not able to LOAD DEFAULTS. Could it be that all defaults are already loaded? Because it simply won't allow me to select LOAD DEFAULTS in the BIOS.

 

Thanks.


Edited by Paul W., 06 February 2017 - 01:04 AM.

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#45
RKinner

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For your load defaults.  Try changing something minor like the boot order at the bottom of the list then Save & Exit then come back and see if it will let you load defaults.  Is it F9 you have to push to get defaults?

 

 

Also try this:

 It was a laptop so i took out the battery, disconected from power supply and pressed the power button for 30 sec to reset the internal clock. It worked like a charm. Hope this helps someone.

 

 

There are a lot of posts on the internet about your error.  Some say it's a BIOS defect and that even after Dell changed out the MOBO they still get it. 

http://www.tomshardw...-code-2000-0221

 

If you got Hirem's to work you can do lots of things.  If you select the MiniXP option you can then go in and recover your data and make other changes just like it was a real XP system.

 

For your blue screens look for the minidump files.   C:\WINDOWS\Minidump\  If you zip them up I can read them for you or you can try to run blue screen view from miniXP

Download BlueScreenView

 
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit, Select All.
 
Go File, Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
 
You can also go into the Safe Mode menu (F8 at boot) and tell it not to reboot after a crash.  That will allow you to read the blue screen which will usually say what the error is and what might be causing it.
 
I'm taking the wife down to see her father in Ft. Lauderdale today.  Won't be back until Wednesday evening.  Not sure how much online time I will have until we get back.

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