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Windows 10 suddenly without sound (Resolved).

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Best Answer hyperdayy , 16 February 2017 - 01:58 PM

Hello. Today I went to the repair shop to check on my laptop and the sound card is out of commission. Its not worth repairing it, the cost would be too high. The technician has already ordered... Go to the full post »


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#31
hyperdayy

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€3.51 is definitely a much better deal. I will still have the option to have the laptop back and maybe order a cheaper external sound card. I found this one (quite similar to the one you referred).


Edited by hyperdayy, 12 February 2017 - 06:21 AM.

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#32
phillpower2

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Link not working properly for me I`m afraid, not getting any pics but if you are happy to pay €12.90 should it be required then fine :thumbsup:  


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#33
hyperdayy

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Strange that you can't open the link. I must have done something wrong. Here's a picture:

Attached Thumbnails

  • Sound.JPG

Edited by hyperdayy, 12 February 2017 - 05:19 PM.

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#34
tonytranupg

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Greetings everyone!

 

I've upgraded from Windows 8.1 to Windows 10 on my laptop a few months ago. Everything was working fine until about a week ago when I stopped having sound on my USB speakers, only on the laptop speakers. And on the same day, the laptop speakers stopped working as well. Right now I have no sound output, even on my headphones. I tried updating the sound driver (both the high definition audio device and the IDT high definition audio CODEC, I did a system restore, I've reinstalled Windows 10 and I still have no sound on any device. The green bar on the right of the default sound device shows activity when a video or music is played. Needless to say that the sound is not muted. When I did a system restore I got back the sound until I restarted Windows and ended up having no sound again.

 

My laptop is a HP Probook 640.

 

Any ideas...?

 

Thank you.

 

Have you resolved the issue yet? I'm encountering the same issue like you at this moment.


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#35
hyperdayy

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Greetings everyone!

 

I've upgraded from Windows 8.1 to Windows 10 on my laptop a few months ago. Everything was working fine until about a week ago when I stopped having sound on my USB speakers, only on the laptop speakers. And on the same day, the laptop speakers stopped working as well. Right now I have no sound output, even on my headphones. I tried updating the sound driver (both the high definition audio device and the IDT high definition audio CODEC, I did a system restore, I've reinstalled Windows 10 and I still have no sound on any device. The green bar on the right of the default sound device shows activity when a video or music is played. Needless to say that the sound is not muted. When I did a system restore I got back the sound until I restarted Windows and ended up having no sound again.

 

My laptop is a HP Probook 640.

 

Any ideas...?

 

Thank you.

 

Have you resolved the issue yet? I'm encountering the same issue like you at this moment.

 

 

Hello.

 

I took my laptop for repairing. I'm still wating for a call from the technician. I'll keep you posted!


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#36
tonytranupg

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Greetings everyone!

 

I've upgraded from Windows 8.1 to Windows 10 on my laptop a few months ago. Everything was working fine until about a week ago when I stopped having sound on my USB speakers, only on the laptop speakers. And on the same day, the laptop speakers stopped working as well. Right now I have no sound output, even on my headphones. I tried updating the sound driver (both the high definition audio device and the IDT high definition audio CODEC, I did a system restore, I've reinstalled Windows 10 and I still have no sound on any device. The green bar on the right of the default sound device shows activity when a video or music is played. Needless to say that the sound is not muted. When I did a system restore I got back the sound until I restarted Windows and ended up having no sound again.

 

My laptop is a HP Probook 640.

 

Any ideas...?

 

Thank you.

 

Have you resolved the issue yet? I'm encountering the same issue like you at this moment.

 

 

Hello.

 

I took my laptop for repairing. I'm still wating for a call from the technician. I'll keep you posted!

 

 

Is it really a hardware issue or only software-related?


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#37
phillpower2

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Strange that you can't open the link. I must have done something wrong. Here's a picture:

 

That looks to be the same as the one in my link only more expensive  :(

 

Btw, your link worked but showed no images, see attached screeny below of what I get;


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#38
hyperdayy

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Greetings everyone!

 

I've upgraded from Windows 8.1 to Windows 10 on my laptop a few months ago. Everything was working fine until about a week ago when I stopped having sound on my USB speakers, only on the laptop speakers. And on the same day, the laptop speakers stopped working as well. Right now I have no sound output, even on my headphones. I tried updating the sound driver (both the high definition audio device and the IDT high definition audio CODEC, I did a system restore, I've reinstalled Windows 10 and I still have no sound on any device. The green bar on the right of the default sound device shows activity when a video or music is played. Needless to say that the sound is not muted. When I did a system restore I got back the sound until I restarted Windows and ended up having no sound again.

 

My laptop is a HP Probook 640.

 

Any ideas...?

 

Thank you.

 

Have you resolved the issue yet? I'm encountering the same issue like you at this moment.

 

 

Hello.

 

I took my laptop for repairing. I'm still wating for a call from the technician. I'll keep you posted!

 

 

Is it really a hardware issue or only software-related?

 

 

I still have no news from the repair shop but I truly believe that it's a hardware issue. I will be able to check on my laptop next Thursday only.


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#39
hyperdayy

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✓  Best Answer

Hello. Today I went to the repair shop to check on my laptop and the sound card is out of commission. Its not worth repairing it, the cost would be too high. The technician has already ordered an external USB sound card. I'm OK with that since the display is broken and I've been using the laptop as a desktop.

 

Thank you for all the effort!

 

This topic may be closed.


Edited by hyperdayy, 18 February 2017 - 05:11 PM.

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#40
phillpower2

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While not ideal you have at least had it confirmed that as suspected it was a hardware as opposed to a software issue.

 

JAFYI: Tech topics are not normally closed but marked as being solved when the thread has been concluded  :thumbsup:

 

Would you be so kind as to let us know how you find the quality of the USB sound card, the info may prove helpful to others that may read your thread looking for help with the same kind of problem.

 

You are welcome btw and thank you for the update  :)


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#41
hyperdayy

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Would you be so kind as to let us know how you find the quality of the USB sound card, the info may prove helpful to others that may read your thread looking for help with the same kind of problem.

 

I will definitely tell you about the quality of the sound card. I hope to have it installed next Monday.


Edited by hyperdayy, 18 February 2017 - 05:14 PM.

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#42
phillpower2

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Thanks hyperdayy  :thumbsup:


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#43
hyperdayy

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I finally have my laptop back. The external sound card works like a charm and it costed €17. Well, not bad at all.

 

The only thing is that the DTS Audio+ no longer works. It has some nice audio enhancements and equalizer and it would be perfect to be able to use it again.

Attached Thumbnails

  • Sound_1.jpg
  • Sound_2.jpg
  • Sound_3.jpg

Edited by hyperdayy, 24 February 2017 - 03:39 PM.

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#44
phillpower2

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Glad to hear that you now have audio working and thank you for sharing the additional information with us hyperdayy  :thumbsup:


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