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Windows 10 Laptop going to a black screen randomly

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#1
skandranon1971

skandranon1971

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Hello,

 

   My laptop has recently started to randomly go to a back screen and then come back locked when I get it to turn back on.  I have reinstalled the video driver, reset the power profiles to default and done a factory reset.  Nothing has fixed it.  I have attached the operating specs .


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#2
skandranon1971

skandranon1971

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Thank you, I will try that.


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