I ran it in IE11 and it didn't find anything.
Are any of the tools I've been using capable of scanning the MBR?
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I ran it in IE11 and it didn't find anything.
Are any of the tools I've been using capable of scanning the MBR?
Sorry, on a call, back in a bit.
Okay, aswMBR has finished scanning... the "Fix MBR" button is lit up, as well as "Save Log" and "Exit."
Should I fix the MBR?
19:41:00.0674 0x0864 ================ Scan MBR ==================================
19:41:00.0674 0x0864 [ A36C5E4F47E84449FF07ED3517B43A31 ] \Device\Harddisk0\DR0
19:41:00.0737 0x0864 \Device\Harddisk0\DR0 - ok
19:41:00.0737 0x0864 ================ Scan VBR ==================================
19:41:00.0737 0x0864 [ F7670BB65880E7591EF25B67EEA7E746 ] \Device\Harddisk0\DR0\Partition1
19:41:00.0737 0x0864 \Device\Harddisk0\DR0\Partition1 - ok
19:41:00.0737 0x0864 [ EA1411703A746A9822AE4411BDE4616E ] \Device\Harddisk0\DR0\Partition2
19:41:00.0737 0x0864 \Device\Harddisk0\DR0\Partition2 - ok
Okay, right clicked on the "My Technician" section and got the standard Taskbar options, "Lock the taskbar" etc, plus "Toolbars."
That opened another drop-down menu and "Toolbar" was checked.
I unchecked it and "My Technician" disappeared off the taskbar.
I went back to "Toolbars" again, and now the drop-down menu says "New Toolbar," and when I click on that I get an error message saying the location is unavailable; "C:\Users\Barb\Documents\MY TECHNICIAN (etc) refers to a location that is unavailable..."
Sorry, double posted.
Edited by HALlives, 17 February 2017 - 10:17 PM.
I have no idea, she got hacked, they installed something on the system that shut it down every 10mins, they were in the machine for about 15mins before she figured it out.
She wouldn't be able to do it by herself.
No scan has found anything that could shut the machine down every 10mins and hide itself.
She was hacked, the bastards called her back the following day and tried to get her to give them access to he machine again so they could "repair" it.
Are you suggesting I hand her back the machine and tell her to go ahead and do all her online banking, taxes etc and not worry?
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