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Laptop running really slow [Closed] [Solved]


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#1
Jay123p

Jay123p

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Hi guys,

 

My laptop has been running extremely slow recently, to the point where it is pretty much unusable.

 

I've managed to login in safe mode and downloaded and ran AVG to clear approx. 70 malware infections.

 

This has helped improver performance a little, however it still seems to be slow and i'm worried there is still more viruses hiding away.

 

Any help will be greatly appreciated. Let me know if any further info is needed.

 

Many Thanks

 

 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 14-02-2017
Ran by Prab (administrator) on PRAB (14-02-2017 21:24:11)
Running from C:\Users\Prab\Desktop
Loaded Profiles: Prab (Available Profiles: Prab & prabd_000 & sheli_000)
Platform: Windows 10 Home Version 1607 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: Edge)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AMD) C:\Windows\System32\atiesrxx.exe
(AMD) C:\Windows\System32\atieclxx.exe
(Intel Corporation) C:\Windows\System32\igfxCUIService.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Antivirus\AVGSvc.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Framework\Common\avgsvca.exe
(Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
() C:\Program Files\TrueColor\TrueColorALS.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Intel Corporation) C:\Windows\System32\ibtsiva.exe
(Intel Corporation) C:\Windows\System32\igfxext.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Intel Corporation) C:\Windows\System32\igfxEM.exe
(Intel Corporation) C:\Windows\System32\igfxHK.exe
() C:\Windows\System32\igfxTray.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Dell Inc.) C:\Program Files\Dell\QuickSet\quickset.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MsMpEng.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Antivirus\AVGUI.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Framework\Common\avguix.exe
(Dell Inc.) C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MpCmdRun.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MpCmdRun.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(Intel Corporation) C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\NisSrv.exe
(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe
(Intel Corporation) C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Microsoft Corporation) C:\Windows\System32\InstallAgent.exe
(Microsoft Corporation) C:\Windows\System32\InstallAgentUserBroker.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MpCmdRun.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Adobe Systems Incorporated) C:\Windows\System32\Macromed\Flash\FlashUtil_ActiveX.exe
(Dell Inc.) C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe
(Dell Inc.) C:\Program Files\Dell\DellDataVault\DellDataVault.exe
(Microsoft Corporation) C:\Windows\SoftwareDistribution\Download\Install\AM_Delta.exe
(Microsoft Corporation) C:\Windows\System32\MpSigStub.exe
(Microsoft Corporation) C:\Windows\System32\smartscreen.exe
(Microsoft Corporation) C:\Windows\ImmersiveControlPanel\SystemSettings.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe

==================== Registry (Whitelisted) ====================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [8512760 2015-08-04] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1411320 2015-08-04] (Realtek Semiconductor)
HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [3955888 2015-09-01] (Synaptics Incorporated)
HKLM\...\Run: [QuickSet] => c:\Program Files\Dell\QuickSet\QuickSet.exe [5789512 2014-01-16] (Dell Inc.)
HKLM\...\Run: [IAStorIcon] => C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe [287592 2014-02-26] (Intel Corporation)
HKLM\...\Run: [TrueColor UI] => C:\Program Files\TrueColor\TrueColorUI.exe [19491792 2014-09-10] (Entertainment Experience)
HKLM\...\Run: [AdobeAAMUpdater-1.0] => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [557768 2014-10-14] (Adobe Systems Incorporated)
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [170256 2015-10-16] (Apple Inc.)
HKLM\...\Run: [AvgUi] => C:\Program Files (x86)\AVG\Framework\Common\avguirna.exe [239672 2017-01-09] (AVG Technologies CZ, s.r.o.)
HKLM\...\Run: [WindowsDefender] => C:\Program Files\Windows Defender\MSASCuiL.exe [631808 2016-10-30] (Microsoft Corporation)
HKLM-x32\...\Run: [DropboxOEM] => C:\Program Files (x86)\Dropbox\DropboxOEM\DropboxOEM.exe [462160 2014-09-02] ()
HKLM-x32\...\Run: [GrooveMonitor] => C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe [30040 2009-02-26] (Microsoft Corporation)
HKLM-x32\...\Run: [Adobe Creative Cloud] => C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe [2694320 2014-10-15] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [ConnectionCenter] => C:\Program Files (x86)\Citrix\ICA Client\concentr.exe [522552 2015-12-10] (Citrix Systems, Inc.)
HKLM-x32\...\Run: [Redirector] => C:\Program Files (x86)\Citrix\ICA Client\redirector.exe [231736 2015-12-10] (Citrix Systems, Inc.)
HKLM-x32\...\Run: [AVGUI.exe] => C:\Program Files (x86)\AVG\Antivirus\AVGUI.exe [9523496 2017-02-12] (AVG Technologies CZ, s.r.o.)
HKU\S-1-5-21-1183906280-3348312512-3080848863-1001\...\Run: [BingSvc] => C:\Users\Prab\AppData\Local\Microsoft\BingSvc\BingSvc.exe [144008 2015-12-02] (© 2015 Microsoft Corporation)
HKU\S-1-5-21-1183906280-3348312512-3080848863-1001\...\Run: [Skype] => C:\Program Files (x86)\Skype\Phone\Skype.exe [27250144 2016-12-20] (Skype Technologies S.A.)
ShellIconOverlayIdentifiers: [ AccExtIco1] -> {AB9CF9F8-8A96-4F9D-BF21-CE85714C3A47} => C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSyncExtension\CoreSync_x64.dll [2014-09-26] ()
ShellIconOverlayIdentifiers: [ AccExtIco2] -> {853B7E05-C47D-4985-909A-D0DC5C6D7303} => C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSyncExtension\CoreSync_x64.dll [2014-09-26] ()
ShellIconOverlayIdentifiers: [ AccExtIco3] -> {42D38F2E-98E9-4382-B546-E24E4D6D04BB} => C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSyncExtension\CoreSync_x64.dll [2014-09-26] ()
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  -> No File
ShellIconOverlayIdentifiers: [00avg] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  -> No File
ShellIconOverlayIdentifiers: [DBARFileBackuped] -> {831cebdd-6baf-4432-be76-9e0989c14aef} => C:\WINDOWS\system32\mscoree.dll [2016-07-16] (Microsoft Corporation)
ShellIconOverlayIdentifiers: [DBARFileNotBackuped] -> {275e4fd7-21ef-45cf-a836-832e5d2cc1b3} => C:\WINDOWS\system32\mscoree.dll [2016-07-16] (Microsoft Corporation)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Hosts: There are more than one entry in Hosts. See Hosts section of Addition.txt
Tcpip\Parameters: [DhcpNameServer] 192.168.1.254
Tcpip\..\Interfaces\{29ac0a0e-1202-4b1b-ba78-d97467558343}: [DhcpNameServer] 192.168.1.254
Tcpip\..\Interfaces\{8309413e-cf04-450b-819b-92a3c1a1f89f}: [DhcpNameServer] 192.168.1.254

Internet Explorer:
==================
HKU\S-1-5-21-1183906280-3348312512-3080848863-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://dell13.msn.com/?pc=DCJB
HKU\S-1-5-21-1183906280-3348312512-3080848863-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://dell13.msn.com/?pc=DCJB
SearchScopes: HKU\S-1-5-21-1183906280-3348312512-3080848863-1001 -> DefaultScope {0DF445C2-C7B5-4BC6-B132-180B8398416D} URL = hxxps://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:{language}:{referrer:source}&ie={inputEncoding?}&oe={outputEncoding?}
SearchScopes: HKU\S-1-5-21-1183906280-3348312512-3080848863-1001 -> {0DF445C2-C7B5-4BC6-B132-180B8398416D} URL = hxxps://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:{language}:{referrer:source}&ie={inputEncoding?}&oe={outputEncoding?}
SearchScopes: HKU\S-1-5-21-1183906280-3348312512-3080848863-1001 -> {1AB16FB1-7D48-4B8D-8F40-18E7BC57D928} URL = hxxp://www.bing.com/search?FORM=SK2MDF&PC=SK2M&q={searchTerms}&src=IE-SearchBox
SearchScopes: HKU\S-1-5-21-1183906280-3348312512-3080848863-1001 -> {724B8B42-4AF1-4992-BD9F-6AB54296AD2C} URL = hxxps://uk.search.yahoo.com/search?fr=mcafee&type=C011GB105D20151212&p={searchTerms}
BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll [2009-02-26] (Microsoft Corporation)
DPF: HKLM-x32 {02BCC737-B171-4746-94C9-0D8A0B2C0089} hxxp://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab
Filter-x32: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)

FireFox:
========
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_16_0_0_257.dll [2015-04-05] ()
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.50901.0\npctrl.dll [2016-08-31] ( Microsoft Corporation)
FF Plugin: adobe.com/AdobeAAMDetect_x86_64 -> C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect64.dll [2014-10-15] (Adobe Systems)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_16_0_0_257.dll [2015-04-05] ()
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll [2015-10-08] ()
FF Plugin-x32: @Citrix.com/npican -> C:\Program Files (x86)\Citrix\ICA Client\npicaN.dll [2015-12-10] (Citrix Systems, Inc.)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=4.0.5 -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll [2013-12-18] (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2013-12-18] (Intel Corporation)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.50901.0\npctrl.dll [2016-08-31] ( Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.32.7\npGoogleUpdate3.dll [2017-01-02] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.32.7\npGoogleUpdate3.dll [2017-01-02] (Google Inc.)
FF Plugin-x32: @videolan.org/vlc,version=2.1.5 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2014-07-22] (VideoLAN)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll [2016-12-17] (Adobe Systems Inc.)
FF Plugin-x32: adobe.com/AdobeAAMDetect -> C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect32.dll [2014-10-15] (Adobe Systems)

Chrome:
=======
CHR DefaultProfile: Default
CHR HomePage: Default -> msn.com/?pc=__PARAM__&ocid=__PARAM__DHP&osmkt=en-us
CHR DefaultSearchURL: Default -> hxxps://uk.search.yahoo.com/search?fr=mcafee&type=C211GB105D20151212&p={searchTerms}
CHR DefaultSearchKeyword: Default -> mcafee
CHR Profile: C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default [2016-05-25]
CHR Extension: (Google Slides) - C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2015-05-02]
CHR Extension: (Google Docs) - C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2015-05-02]
CHR Extension: (Google Drive) - C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2016-01-17]
CHR Extension: (YouTube) - C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2016-01-17]
CHR Extension: (Google Search) - C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2016-01-17]
CHR Extension: (Google Sheets) - C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2015-05-02]
CHR Extension: (SiteAdvisor) - C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho [2015-07-31]
CHR Extension: (Google Docs Offline) - C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2016-05-25]
CHR Extension: (Skype) - C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl [2016-05-25]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-05-25]
CHR Extension: (Gmail) - C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-05-02]
CHR HKU\S-1-5-21-1183906280-3348312512-3080848863-1001\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [fcfenmboojpjinhpgggodefccipikbpd] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - hxxps://clients2.google.com/service/update2/crx

==================== Services (Whitelisted) ====================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [77104 2015-10-07] (Apple Inc.)
R2 AVG Antivirus; C:\Program Files (x86)\AVG\Antivirus\AVGSvc.exe [260080 2017-02-12] (AVG Technologies CZ, s.r.o.)
S3 AVG Firewall; C:\Program Files (x86)\AVG\Antivirus\afwServ.exe [275616 2017-02-12] (AVG Technologies CZ, s.r.o.)
S3 avgbIDSAgent; C:\Program Files (x86)\AVG\Antivirus\x64\aswidsagenta.exe [6183576 2017-02-12] (AVG Technologies CZ, s.r.o.)
R2 avgsvc; C:\Program Files (x86)\AVG\Framework\Common\avgsvca.exe [1255272 2017-01-09] (AVG Technologies CZ, s.r.o.)
R2 DellDataVault; C:\Program Files\Dell\DellDataVault\DellDataVault.exe [2574168 2015-09-11] (Dell Inc.)
R2 DellDataVaultWiz; C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe [201560 2015-09-11] (Dell Inc.)
S3 DellProdRegManager; C:\Program Files (x86)\Dell Product Registration\regmgrsvc.exe [278568 2014-10-31] (Aviata, Inc.)
R2 IAStorDataMgrSvc; C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [16232 2014-02-26] (Intel Corporation)
R2 igfxCUIService2.0.0.0; C:\WINDOWS\system32\igfxCUIService.exe [373744 2016-11-01] (Intel Corporation)
R2 Intel® Capability Licensing Service Interface; c:\Program Files\Intel\iCLS Client\HeciServer.exe [747520 2013-08-27] (Intel® Corporation) [File not signed]
S3 Intel® Capability Licensing Service TCP IP Interface; c:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [828376 2013-08-27] (Intel® Corporation)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [169432 2013-12-18] (Intel Corporation)
R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [312056 2015-08-04] (Realtek Semiconductor)
R2 SupportAssistAgent; C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe [21160 2015-09-30] (Dell Inc.)
R2 SynTPEnhService; C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe [256688 2015-09-01] (Synaptics Incorporated)
R2 TrueColorALS; C:\Program Files\TrueColor\TrueColorALS.exe [101840 2014-09-21] ()
S3 wampapache; c:\wamp\bin\apache\apache2.4.9\bin\httpd.exe [22016 2014-05-01] (Apache Software Foundation) [File not signed]
S3 wampmysqld; c:\wamp\bin\mysql\mysql5.6.17\bin\mysqld.exe [10959360 2014-05-01] () [File not signed]
R3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [347328 2016-07-16] (Microsoft Corporation)
R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [103720 2016-07-16] (Microsoft Corporation)
R2 ibtsiva; %SystemRoot%\system32\ibtsiva [X]
S4 McOobeSv2; "C:\Program Files\Common Files\McAfee\platform\McSvcHost\McSvHost.exe" /McCoreSvc [X]

===================== Drivers (Whitelisted) ======================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S3 avgbdisk; C:\WINDOWS\system32\drivers\avgbdiska.sys [165624 2017-02-12] (AVG Technologies CZ, s.r.o.)
S3 avgbidsdriver; C:\WINDOWS\system32\drivers\avgbidsdrivera.sys [311592 2017-02-12] (AVG Technologies CZ, s.r.o.)
S3 avgbidsh; C:\WINDOWS\system32\drivers\avgbidsha.sys [192096 2017-02-12] (AVG Technologies CZ, s.r.o.)
S3 avgblog; C:\WINDOWS\system32\drivers\avgbloga.sys [336920 2017-02-12] (AVG Technologies CZ, s.r.o.)
S3 avgbuniv; C:\WINDOWS\system32\drivers\avgbuniva.sys [50848 2017-02-12] (AVG Technologies CZ, s.r.o.)
S3 avgHwid; C:\WINDOWS\system32\drivers\avgHwid.sys [39288 2017-02-12] (AVG Technologies CZ, s.r.o.)
R2 avgMonFlt; C:\WINDOWS\system32\drivers\avgMonFlt.sys [127072 2017-02-12] (AVG Technologies CZ, s.r.o.)
S3 avgNetSec; C:\WINDOWS\system32\drivers\avgNetSec.sys [456936 2017-02-12] (AVG Technologies CZ, s.r.o.)
S3 avgRdr; C:\WINDOWS\system32\drivers\avgRdr2.sys [101624 2017-02-12] (AVG Technologies CZ, s.r.o.)
R0 avgRvrt; C:\WINDOWS\system32\drivers\avgRvrt.sys [75664 2017-02-12] (AVG Technologies CZ, s.r.o.)
S3 avgSnx; C:\WINDOWS\system32\drivers\avgSnx.sys [992488 2017-02-12] (AVG Technologies CZ, s.r.o.)
R1 avgSP; C:\WINDOWS\system32\drivers\avgSP.sys [555152 2017-02-12] (AVG Technologies CZ, s.r.o.)
S3 avgStm; C:\WINDOWS\system32\drivers\avgStm.sys [163512 2017-02-12] (AVG Technologies CZ, s.r.o.)
S3 avgVmm; C:\WINDOWS\system32\drivers\avgVmm.sys [311472 2017-02-12] (AVG Technologies CZ, s.r.o.)
R3 DDDriver; C:\WINDOWS\system32\drivers\DDDriver64Dcsa.sys [23760 2015-02-26] (Dell Computer Corporation)
R3 DellProf; C:\WINDOWS\system32\drivers\DellProf.sys [24240 2015-05-22] (Dell Computer Corporation)
R3 DellRbtn; C:\WINDOWS\System32\drivers\DellRbtn.sys [10752 2013-01-25] (OSR Open Systems Resources, Inc.)
S3 iaLPSS_SPI; C:\WINDOWS\System32\drivers\iaLPSS_SPI.sys [83960 2013-10-03] (Intel Corporation)
S3 iaLPSS_UART2; C:\WINDOWS\System32\drivers\iaLPSS_UART2.sys [128504 2013-10-03] (Intel Corporation)
R3 ibtusb; C:\WINDOWS\system32\DRIVERS\ibtusb.sys [349960 2016-07-12] (Intel Corporation)
R3 MEIx64; C:\WINDOWS\system32\DRIVERS\TeeDriverx64.sys [100824 2013-12-18] (Intel Corporation)
S0 mfeelamk; C:\WINDOWS\System32\drivers\mfeelamk.sys [83608 2016-08-02] (McAfee, Inc.)
S3 NetAdapterCx; C:\WINDOWS\System32\drivers\NetAdapterCx.sys [90624 2016-07-16] ()
R3 NETwNb64; C:\WINDOWS\System32\drivers\Netwbw02.sys [3485696 2016-07-16] (Intel Corporation)
R3 rt640x64; C:\WINDOWS\System32\drivers\rt640x64.sys [896744 2015-08-14] (Realtek                                            )
R3 SynRMIHID; C:\WINDOWS\system32\DRIVERS\SynRMIHID.sys [67248 2015-09-01] (Synaptics Incorporated)
S0 WdBoot; C:\WINDOWS\System32\drivers\WdBoot.sys [44056 2016-07-16] (Microsoft Corporation)
R0 WdFilter; C:\WINDOWS\System32\drivers\WdFilter.sys [290144 2016-07-16] (Microsoft Corporation)
R3 WdNisDrv; C:\WINDOWS\System32\Drivers\WdNisDrv.sys [123232 2016-07-16] (Microsoft Corporation)
U0 aswVmm; no ImagePath
S3 MBAMProtection; \??\C:\WINDOWS\system32\drivers\mbam.sys [X]
S0 MBAMSwissArmy; system32\drivers\MBAMSwissArmy.sys [X]
S3 MBAMWebProtection; \??\C:\WINDOWS\system32\drivers\mwac.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2017-02-14 21:24 - 2017-02-14 21:25 - 00023837 _____ C:\Users\Prab\Desktop\FRST.txt
2017-02-14 21:23 - 2017-02-14 21:24 - 00000000 ____D C:\FRST
2017-02-14 21:23 - 2017-02-14 21:23 - 02422272 _____ (Farbar) C:\Users\Prab\Desktop\FRST64.exe
2017-02-14 21:15 - 2017-02-14 21:15 - 00003658 _____ C:\WINDOWS\System32\Tasks\AVG EUpdate Task
2017-02-14 21:07 - 2017-02-14 21:07 - 00000000 ____D C:\Users\Prab\AppData\Roaming\AVG
2017-02-14 20:51 - 2017-02-14 20:51 - 00000270 _____ C:\WINDOWS\Tasks\McAfeeLogon.job
2017-02-12 20:37 - 2017-02-12 20:37 - 00000000 ____D C:\ProgramData\Malwarebytes
2017-02-12 20:36 - 2017-02-12 20:36 - 55566792 _____ (Malwarebytes ) C:\Users\Prab\Desktop\mb3-setup-consumer-3.0.6.1469.exe
2017-02-12 20:22 - 2017-02-12 20:22 - 00992488 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgsnx.sys
2017-02-12 20:22 - 2017-02-12 20:22 - 00555152 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgSP.sys
2017-02-12 20:22 - 2017-02-12 20:22 - 00397800 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\avgBoot.exe
2017-02-12 20:22 - 2017-02-12 20:22 - 00311472 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgVmm.sys
2017-02-12 20:22 - 2017-02-12 20:22 - 00163512 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgStm.sys
2017-02-12 20:22 - 2017-02-12 20:22 - 00127072 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgMonFlt.sys
2017-02-12 20:22 - 2017-02-12 20:22 - 00101624 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgRdr2.sys
2017-02-12 20:22 - 2017-02-12 20:22 - 00075664 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgRvrt.sys
2017-02-12 20:22 - 2017-02-12 20:22 - 00039288 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgHwid.sys
2017-02-12 20:22 - 2017-02-12 20:22 - 00000348 ____H C:\WINDOWS\Tasks\Antivirus Emergency Update.job
2017-02-12 20:22 - 2017-02-12 20:21 - 00456936 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgNetSec.sys
2017-02-12 20:22 - 2017-02-12 20:21 - 00336920 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgbloga.sys
2017-02-12 20:22 - 2017-02-12 20:21 - 00311592 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgbidsdrivera.sys
2017-02-12 20:22 - 2017-02-12 20:21 - 00192096 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgbidsha.sys
2017-02-12 20:22 - 2017-02-12 20:21 - 00165624 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgbdiska.sys
2017-02-12 20:22 - 2017-02-12 20:21 - 00050848 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgbuniva.sys
2017-02-12 20:20 - 2017-02-12 20:33 - 00000943 _____ C:\Users\Public\Desktop\AVG.lnk
2017-02-12 20:20 - 2017-02-12 20:20 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG Zen
2017-02-12 20:19 - 2017-02-12 20:21 - 00000000 ____D C:\Program Files (x86)\AVG
2017-02-12 20:18 - 2017-02-14 20:57 - 00000000 ____D C:\Users\Prab\AppData\Local\AvgSetupLog
2017-02-12 20:18 - 2017-02-12 20:22 - 00000000 ____D C:\ProgramData\Avg
2017-02-12 20:18 - 2017-02-12 20:18 - 00000000 ____D C:\Users\Prab\AppData\Local\Avg
2017-02-12 20:12 - 2017-02-12 20:18 - 03449304 _____ (AVG Technologies CZ, s.r.o.) C:\Users\Prab\Desktop\AVG_Protection_Free_1606.exe
2017-02-12 19:50 - 2017-02-12 19:50 - 00000000 _____ C:\Users\Prab\AppData\Local\{2FE0C332-4D5E-45AE-B0D2-3A43BA689CF6}
2017-01-29 14:45 - 2017-01-29 14:45 - 00000000 ____D C:\Users\Prab\AppData\Local\ElevatedDiagnostics
2017-01-29 14:39 - 2017-02-14 20:36 - 00000214 _____ C:\WINDOWS\Tasks\CreateExplorerShellUnelevatedTask.job
2017-01-29 13:26 - 2017-01-29 13:26 - 00002640 _____ C:\Users\Public\Desktop\Skype.lnk
2017-01-29 13:26 - 2017-01-29 13:26 - 00000000 ___RD C:\Program Files (x86)\Skype
2017-01-29 13:26 - 2017-01-29 13:26 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Skype
2017-01-29 13:23 - 2017-01-29 13:23 - 00003998 _____ C:\WINDOWS\System32\Tasks\SafeZone scheduled Autoupdate 1485696200
2017-01-29 13:23 - 2017-01-29 13:23 - 00000000 ____D C:\Users\Prab\AppData\Local\CEF
2017-01-29 13:21 - 2017-01-29 13:21 - 00004004 _____ C:\WINDOWS\System32\Tasks\avast! Emergency Update
2017-01-29 13:21 - 2017-01-29 13:21 - 00000000 ____D C:\WINDOWS\System32\Tasks\AVAST Software
2017-01-29 13:18 - 2017-02-14 21:00 - 00000000 ____D C:\ProgramData\AVAST Software
2017-01-29 12:38 - 2017-01-29 12:38 - 00000000 ___HD C:\OneDriveTemp
2017-01-26 20:22 - 2017-01-26 20:22 - 00000000 ____D C:\WINDOWS\PCHEALTH

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2017-02-14 21:24 - 2016-07-16 11:47 - 00000000 ___HD C:\Program Files\WindowsApps
2017-02-14 21:24 - 2016-07-16 11:47 - 00000000 ____D C:\WINDOWS\AppReadiness
2017-02-14 21:24 - 2015-05-02 14:20 - 00002274 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
2017-02-14 21:24 - 2015-05-02 14:20 - 00002262 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2017-02-14 21:06 - 2014-12-04 18:39 - 00000000 ___RD C:\Users\Prab\OneDrive
2017-02-14 21:03 - 2016-10-29 18:52 - 00000180 _____ C:\WINDOWS\system32\{A6D608F0-0BDE-491A-97AE-5C4B05D86E01}.bat
2017-02-14 21:03 - 2014-12-04 18:35 - 00000000 __SHD C:\Users\Prab\IntelGraphicsProfiles
2017-02-14 21:02 - 2015-07-22 20:23 - 00000000 ____D C:\Program Files\Common Files\AV
2017-02-14 21:02 - 2014-11-03 12:41 - 00000000 ____D C:\ProgramData\McAfee
2017-02-14 21:02 - 2014-11-03 12:41 - 00000000 ____D C:\Program Files\mcafee
2017-02-14 21:02 - 2014-11-03 12:41 - 00000000 ____D C:\Program Files\Common Files\McAfee
2017-02-14 21:02 - 2014-11-03 12:41 - 00000000 ____D C:\Program Files (x86)\McAfee
2017-02-14 21:01 - 2016-10-29 19:29 - 00000006 ____H C:\WINDOWS\Tasks\SA.DAT
2017-02-14 20:59 - 2016-07-16 06:04 - 00786432 _____ C:\WINDOWS\system32\config\BBI
2017-02-14 20:54 - 2014-12-04 23:28 - 00000000 ____D C:\Users\Prab\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Games
2017-02-14 20:51 - 2016-07-16 11:47 - 00000000 ___HD C:\WINDOWS\ELAMBKUP
2017-02-14 20:51 - 2016-07-16 06:04 - 00032768 _____ C:\WINDOWS\system32\config\ELAM
2017-02-14 20:32 - 2016-10-29 18:57 - 00000000 ____D C:\Users\Prab
2017-02-14 20:28 - 2016-10-29 18:48 - 00000000 ____D C:\WINDOWS\system32\SleepStudy
2017-02-12 22:24 - 2014-11-03 12:37 - 00000000 ____D C:\Program Files (x86)\Amazon
2017-01-29 13:29 - 2015-03-08 16:24 - 00002457 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk
2017-01-29 13:27 - 2016-10-29 19:29 - 00004562 _____ C:\WINDOWS\System32\Tasks\Adobe Acrobat Update Task
2017-01-29 13:27 - 2014-12-26 14:02 - 00000000 ____D C:\Users\Prab\AppData\Local\Adobe
2017-01-29 13:26 - 2015-12-02 12:15 - 00000000 ____D C:\Users\Prab\AppData\Local\Skype
2017-01-29 13:26 - 2015-12-02 12:14 - 00000000 ____D C:\ProgramData\Skype
2017-01-29 13:19 - 2016-07-16 11:45 - 00000000 ____D C:\WINDOWS\INF
2017-01-29 12:41 - 2014-11-03 12:29 - 00000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Dell
2017-01-29 12:41 - 2014-11-03 12:29 - 00000000 ____D C:\Program Files\Dell
2017-01-26 20:19 - 2014-12-09 18:30 - 00000000 ____D C:\Users\Prab\AppData\Local\Citrix
2017-01-26 20:14 - 2017-01-02 20:10 - 00003266 _____ C:\WINDOWS\System32\Tasks\OneDrive Standalone Update Task v2
2017-01-26 20:14 - 2016-05-02 15:26 - 00002366 _____ C:\Users\Prab\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\OneDrive.lnk
2017-01-17 21:59 - 2016-07-16 11:36 - 00000000 ____D C:\WINDOWS\CbsTemp

==================== Files in the root of some directories =======

2017-02-12 19:50 - 2017-02-12 19:50 - 0000000 _____ () C:\Users\Prab\AppData\Local\{2FE0C332-4D5E-45AE-B0D2-3A43BA689CF6}
2016-10-29 18:52 - 2016-10-29 18:52 - 0000000 ____H () C:\ProgramData\DP45977C.lfl

Some files in TEMP:
====================
2017-02-14 20:50 - 2016-05-16 13:50 - 0961888 _____ (McAfee, Inc.) C:\Users\Prab\AppData\Local\Temp\0102591487105428mcinst.exe

==================== Bamital & volsnap ======================

(There is no automatic fix for files that do not pass verification.)

C:\WINDOWS\system32\winlogon.exe => File is digitally signed
C:\WINDOWS\system32\wininit.exe => File is digitally signed
C:\WINDOWS\explorer.exe => File is digitally signed
C:\WINDOWS\SysWOW64\explorer.exe => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\SysWOW64\svchost.exe => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed
C:\WINDOWS\system32\User32.dll => File is digitally signed
C:\WINDOWS\SysWOW64\User32.dll => File is digitally signed
C:\WINDOWS\system32\userinit.exe => File is digitally signed
C:\WINDOWS\SysWOW64\userinit.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\dnsapi.dll => File is digitally signed
C:\WINDOWS\SysWOW64\dnsapi.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2016-11-09 21:12

==================== End of FRST.txt ============================

 

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 14-02-2017
Ran by Prab (14-02-2017 21:27:15)
Running from C:\Users\Prab\Desktop
Windows 10 Home Version 1607 (X64) (2016-10-29 19:37:20)
Boot Mode: Normal
==========================================================

==================== Accounts: =============================

Administrator (S-1-5-21-1183906280-3348312512-3080848863-500 - Administrator - Disabled)
DefaultAccount (S-1-5-21-1183906280-3348312512-3080848863-503 - Limited - Disabled)
Guest (S-1-5-21-1183906280-3348312512-3080848863-501 - Limited - Disabled)
Prab (S-1-5-21-1183906280-3348312512-3080848863-1001 - Administrator - Enabled) => C:\Users\Prab
prabd_000 (S-1-5-21-1183906280-3348312512-3080848863-1002 - Limited - Enabled) => C:\Users\prabd_000
sheli_000 (S-1-5-21-1183906280-3348312512-3080848863-1003 - Limited - Enabled) => C:\Users\sheli_000

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: AVG Antivirus (Disabled - Up to date) {4D41356F-32AD-7C42-C820-63775EE4F413}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: AVG Antivirus (Disabled - Up to date) {F620D48B-1497-73CC-F290-58052563BEAE}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 2.8.1.451 - Adobe Systems Incorporated)
Adobe Dreamweaver CC 2014 (HKLM-x32\...\{7F823F8E-4348-11E4-8BF8-81763C49AA32}) (Version: 15.0.0 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.257 - Adobe Systems Incorporated)
Adobe Photoshop CC 2014 (HKLM-x32\...\{D7A4F897-B20A-42D0-862D-CB5F6DB7391D}) (Version: 15.2.2 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.19) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.19 - Adobe Systems Incorporated)
Amazon 1Button App (HKLM-x32\...\{0A7D6F3C-F2AB-48ED-BE23-99791BFF87D6}) (Version: 1.0.0.4 - Amazon) <==== ATTENTION
AMD Catalyst Install Manager (HKLM\...\{161E08DE-252C-5567-ECEB-52D173E88224}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{649A1FD9-5892-46AD-8DF0-C4A43FF61CB7}) (Version: 4.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{0DE0A178-AC7B-4650-806C-CF226DE03766}) (Version: 4.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{3540181E-340A-4E7A-B409-31663472B2F7}) (Version: 9.1.0.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{FFD1F7F1-1AC9-4BC4-A908-0686D635ABAF}) (Version: 2.1.4.131 - Apple Inc.)
AVG (HKLM\...\AvgZen) (Version: 1.126.2.56387 - AVG Technologies)
AVG Protection (HKLM-x32\...\AVG Antivirus) (Version: 17.1.3006 - AVG Technologies)
AVG Zen (Version: 1.126.7 - AVG Technologies) Hidden
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Citrix Receiver (HKLM-x32\...\CitrixOnlinePluginPackWeb) (Version: 14.4.0.8014 - Citrix Systems, Inc.)
Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.7.5.60 - Dell Inc.)
Dell Data Vault (Version: 4.3.5.1 - Dell Inc.) Hidden
Dell Digital Delivery (HKLM-x32\...\{D850CB7E-72BC-4510-BA4F-48932BFAB295}) (Version: 2.9.901.0 - Dell Products, LP)
Dell Foundation Services (HKLM\...\{C1C53DA1-9497-4ABB-A3D6-A63039820B37}) (Version: 3.3.7200.0 - Dell Inc.)
Dell Product Registration (HKLM-x32\...\{24F2AD94-CC1B-4294-B184-D4D31A3186A7}) (Version: 2.42.0012 - Aviata Inc.)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.1.6664.10 - Dell)
Dell SupportAssistAgent (HKLM-x32\...\{287348C8-8B47-4C36-AF28-441A3B7D8722}) (Version: 1.1.1.14 - Dell)
Dell Touchpad (HKLM\...\SynTPDeinstKey) (Version: 19.0.15.2 - Synaptics Incorporated)
Dell Update (HKLM-x32\...\{D9D0E75C-F791-402A-98E2-A2F43E7B0CE3}) (Version: 1.1.1054.0 - Dell Inc.)
Dropbox 20 GB (HKLM-x32\...\{597A58EC-42D6-4940-8739-FB94491B013C}) (Version: 0.9.0 - Dropbox, Inc.)
FMW 1 (Version: 1.152.5 - AVG Technologies) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 56.0.2924.87 - Google Inc.)
Google Update Helper (x32 Version: 1.3.32.7 - Google Inc.) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.22.1760 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 20.19.15.4531 - Intel Corporation)
Intel® PROSet/Wireless Software for Bluetooth® Technology(patch version 17.0.1423.2) (HKLM\...\{302600C1-6BDF-4FD1-1405-148929CC1385}) (Version: 17.0.1405.0464 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 13.0.0.1098 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{694000a5-c594-49d2-b6e4-ef3960120b0f}) (Version: 17.1.0 - Intel Corporation)
iTunes (HKLM\...\{E690A491-702F-4DEC-9977-C015D1DBB57C}) (Version: 12.3.1.23 - Apple Inc.)
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft OneDrive (HKU\S-1-5-21-1183906280-3348312512-3080848863-1001\...\OneDriveSetup.exe) (Version: 17.3.6743.1212 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50901.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
OEM Application Profile (HKLM-x32\...\{8F92E0CF-620B-5C20-F292-59C93567B06D}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)
Online Plug-in (x32 Version: 14.4.0.8014 - Citrix Systems, Inc.) Hidden
PX Profile Update (x32 Version: 1.00.1. - AMD) Hidden
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 10.16.007 - Dell Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7544 - Realtek Semiconductor Corp.)
Self-service Plug-in (x32 Version: 4.4.0.11833 - Citrix Systems, Inc.) Hidden
Skype Click to Call (HKLM-x32\...\{873F8E7C-10E6-449F-BD7E-5FBA7C8E1C9B}) (Version: 8.5.0.9167 - Microsoft Corporation)
Skype™ 7.31 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.31.104 - Skype Technologies S.A.)
True Color (HKLM-x32\...\{9ece0e50-5966-4a25-a5ef-c93d1e209b04}) (Version: 5.0.0.1 - Entertainment Experience)
True Color (Version: 5.0.0.1 - Entertainment Experience LLC) Hidden
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
WampServer 2.5 (HKLM-x32\...\WampServer 2_is1) (Version:  - Hervé Leclerc (HeL))

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {05193083-5FF5-402C-BF5E-577F08AC2BDA} - \Microsoft\Windows\Setup\GWXTriggers\OnIdle-5d -> No File <==== ATTENTION
Task: {075A3FEA-9999-42D8-AA97-522ECA12714A} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-05-02] (Google Inc.)
Task: {08365317-5ADE-4CBD-9192-3074DCC9C187} - \Aviata\PowerRegister\Dell Reminder (prabd_000) -> No File <==== ATTENTION
Task: {0AC31DCD-1731-423B-9177-612D2973C879} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeReminderTime -> No File <==== ATTENTION
Task: {0F43F63E-E285-4469-92D8-36CE04114EF6} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
Task: {13B7C7DD-A9D3-4BC7-ADD9-A07921CCD0E3} - System32\Tasks\SafeZone scheduled Autoupdate 1485696200 => C:\Program Files\AVAST Software\SZBrowser\launcher.exe
Task: {1AA73487-16A7-4132-8579-2989FFDC5317} - System32\Tasks\Dell SupportAssistAgent AutoUpdate => C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssist.exe [2015-09-30] (Dell Inc.)
Task: {2C225330-B36D-4792-9BED-E8AC139E114D} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {2D0F4CA5-8DF7-40CF-820A-9ADF9EFB0CA8} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
Task: {2E733C5D-8BFA-4DAB-BF88-C01DFA1D5099} - System32\Tasks\SystemToolsDailyTest => uaclauncher.exe
Task: {352E6CA0-7314-4DF4-89C4-682368D80D57} - System32\Tasks\Microsoft\Windows\Workplace Join\Automatic-Workplace-Join => %SystemRoot%\System32\AutoWorkplace.exe
Task: {3DDB43F8-4CF5-452F-B609-D3FC1C5A88A4} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2015-08-27] (Apple Inc.)
Task: {3E4CD475-5EC0-4907-AEFC-3B85FFB80B22} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Task: {539D337A-B957-480A-8143-A1AC5567DF46} - \WPD\SqmUpload_S-1-5-21-1183906280-3348312512-3080848863-1003 -> No File <==== ATTENTION
Task: {54D0DD07-7125-48EC-825F-70FE5B69B51B} - \McAfee\McAfee Idle Detection Task -> No File <==== ATTENTION
Task: {5BC05F07-276D-4F2F-A940-86F013896AFF} - System32\Tasks\Synaptics TouchPad Enhancements => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2015-09-01] (Synaptics Incorporated)
Task: {5CE441DD-9790-471B-A27D-463E87220E6E} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {6DFA21BD-7A40-4F7C-ADBA-179D97EC7DF8} - System32\Tasks\PCDoctorBackgroundMonitorTask => C:\Program Files\Dell\SupportAssist\uaclauncher.exe [2015-05-25] (PC-Doctor, Inc.)
Task: {6FFEDEE0-D1B5-4D38-8682-65662CD7DD77} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {744C5C86-99E3-480C-965B-195534473F6D} - System32\Tasks\AVAST Software\Avast settings backup => C:\Program Files\Common Files\AV\avast! Antivirus\backup.exe [2017-01-29] (AVAST Software)
Task: {7A862121-501D-48DB-99A7-22D4B41497D3} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2016-12-19] (Adobe Systems Incorporated)
Task: {87306847-CF2B-466D-909A-A4E177FB7AAA} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Verification => C:\Program Files\Windows Defender\\MpCmdRun.exe [2016-07-16] (Microsoft Corporation)
Task: {8B3A45AF-F768-4418-BD0F-B01A8CE1DE0E} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Cleanup => C:\Program Files\Windows Defender\\MpCmdRun.exe [2016-07-16] (Microsoft Corporation)
Task: {95127B27-4A82-4D82-A396-DCF5ADFE9F5A} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {9AA8CD92-62D8-4E3B-A826-9727272FCBEB} - System32\Tasks\PCDEventLauncherTask => C:\Program Files\Dell\SupportAssist\sessionchecker.exe
Task: {9EB4DE75-B847-4747-9D5D-9D7943CC6E70} - \WPD\SqmUpload_S-1-5-21-1183906280-3348312512-3080848863-1001 -> No File <==== ATTENTION
Task: {A3625984-0EFB-4B87-B359-336FE0C41140} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeTime -> No File <==== ATTENTION
Task: {A3B982FB-2BFE-4DEF-B9A2-1C4CB0952113} - System32\Tasks\[email protected] => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [2014-10-14] (Adobe Systems Incorporated)
Task: {A55E6667-34E6-40BC-8933-CEFDE7CA057D} - System32\Tasks\CreateChoiceProcessTask => C:\Windows\BrowserChoice\browserchoice.exe
Task: {A70FD261-7204-4669-85AC-17C2359724F8} - System32\Tasks\McAfee Remediation (Prepare) => C:\Program Files\Common Files\AV\McAfee Anti-Virus And Anti-Spyware\upgrade.exe
Task: {A8973DB3-ECFB-48F9-9292-28A17FEBB23D} - System32\Tasks\Dell\Dell Product Registration => C:\Program Files (x86)\Dell Product Registration\prodreg.exe [2014-10-31] (Aviata Inc)
Task: {AC2FC486-BE09-493A-B6BE-6545BF47BACE} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Task: {AC85641D-929B-4409-9561-587B0C75DAB9} - System32\Tasks\McAfee\McAfee Auto Maintenance Task Agent
Task: {AD4BE02C-1C62-4D82-8CEF-3D458F9CEDB7} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Scheduled Scan => C:\Program Files\Windows Defender\\MpCmdRun.exe [2016-07-16] (Microsoft Corporation)
Task: {C7999C2D-E57B-4B01-BC4F-CB37C3463CCE} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-05-02] (Google Inc.)
Task: {C7C030D4-D2D0-4C55-84E6-ECB61FC503E9} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Cache Maintenance => C:\Program Files\Windows Defender\\MpCmdRun.exe [2016-07-16] (Microsoft Corporation)
Task: {C8C42CE8-EB6E-4440-AB04-A63896E2CBDD} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2015-04-05] (Adobe Systems Incorporated)
Task: {CDFE8180-4863-41DC-91C2-C34AAF735479} - System32\Tasks\avast! Emergency Update => C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe
Task: {CF00BD8A-2288-49FF-8481-FC3D5EEF2653} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {CF544CD7-E487-4B4F-B0EE-D57CCAA20379} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {D7D7E5E7-5F33-4F75-82FA-E9FB57B0EA70} - System32\Tasks\McAfeeLogon => C:\PROGRA~1\COMMON~1\McAfee\Platform\McUICnt.exe
Task: {E1DF6F7C-057F-4013-8073-3EB89521A593} - System32\Tasks\AVG EUpdate Task => avgsetupx.exe
Task: {E54B2D29-E1C0-4604-AB19-654CD97A9C46} - System32\Tasks\UninstallDDS-C960901F-CE14-4DE1-9729-1305F719A337 => C:\Windows\TEMP\DeleteFolderTask.exe  <==== ATTENTION
Task: {EA8FB8E2-5797-4E53-97F3-E48BC8444604} - System32\Tasks\OneDrive Standalone Update Task => C:\Users\Prab\AppData\Local\Microsoft\OneDrive\17.3.6517.0809\OneDriveStandaloneUpdater.exe
Task: {EEE58233-8FF4-44F8-9BF4-99919B30EBF8} - System32\Tasks\Dell\Dell Product Registration Update => C:\Program Files (x86)\Dell Product Registration\prodreg.exe [2014-10-31] (Aviata Inc)
Task: {FDF89415-EED2-4311-B112-1B6F1F6424D2} - \WPD\SqmUpload_S-1-5-21-1183906280-3348312512-3080848863-1002 -> No File <==== ATTENTION

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

Task: C:\WINDOWS\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\WINDOWS\Tasks\Antivirus Emergency Update.job => C:\Program Files (x86)\AVG\Antivirus\AvEmUpdate.exe
Task: C:\WINDOWS\Tasks\CreateExplorerShellUnelevatedTask.job => C:\WINDOWS\explorer.exe
Task: C:\WINDOWS\Tasks\McAfeeLogon.job => C:\PROGRA~1\COMMON~1\McAfee\Platform\McUICnt.exe

==================== Shortcuts =============================

(The entries could be listed to be restored or removed.)

==================== Loaded Modules (Whitelisted) ==============

2016-07-16 11:42 - 2016-07-16 11:42 - 00231424 _____ () C:\WINDOWS\SYSTEM32\ism32k.dll
2016-10-30 03:28 - 2016-10-30 03:28 - 02681200 _____ () C:\WINDOWS\system32\CoreUIComponents.dll
2013-12-24 22:05 - 2013-12-24 22:05 - 00466944 _____ () C:\WINDOWS\system32\DPPPlugin.dll
2015-10-13 05:45 - 2015-10-13 05:45 - 00085800 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
2015-10-13 05:45 - 2015-10-13 05:45 - 01328912 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
2014-09-21 18:46 - 2014-09-21 18:46 - 00101840 _____ () C:\Program Files\TrueColor\TrueColorALS.exe
2016-10-30 03:28 - 2016-10-30 03:28 - 02681200 _____ () C:\WINDOWS\SYSTEM32\CoreUIComponents.dll
2014-09-26 14:41 - 2014-09-26 14:41 - 01021088 _____ () C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSyncExtension\CoreSync_x64.dll
2016-05-27 14:50 - 2016-11-01 23:05 - 00401896 _____ () C:\WINDOWS\system32\igfxTray.exe
2016-10-30 03:28 - 2016-10-30 03:28 - 00134656 _____ () C:\Windows\ShellExperiences\Windows.UI.Shell.SharedUtilities.dll
2016-11-08 20:55 - 2016-11-02 10:30 - 00474112 _____ () C:\Windows\ShellExperiences\QuickActions.dll
2016-11-08 20:55 - 2016-11-02 10:21 - 09760768 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\CortanaApi.dll
2016-11-08 20:55 - 2016-11-02 10:15 - 01401856 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\Cortana.Core.dll
2016-11-08 20:55 - 2016-11-02 10:14 - 00757248 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\CSGSuggestLib.dll
2016-11-08 20:55 - 2016-11-02 10:15 - 01033216 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\Cortana.Actions.dll
2016-11-08 20:55 - 2016-11-02 10:16 - 02424320 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\Cortana.BackgroundTask.dll
2016-11-08 20:55 - 2016-11-02 10:17 - 04853760 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersUI.dll
2017-02-12 20:22 - 2017-02-12 20:22 - 00171208 _____ () C:\Program Files (x86)\AVG\Antivirus\JsonRpcServer.dll
2017-02-12 20:22 - 2017-02-12 20:22 - 48936448 _____ () C:\Program Files (x86)\AVG\Antivirus\libcef.dll
2017-02-12 20:22 - 2017-02-12 20:22 - 00656040 _____ () C:\Program Files (x86)\AVG\Antivirus\ffl2.dll
2017-02-12 20:19 - 2017-02-12 20:18 - 48920064 _____ () C:\Program Files (x86)\AVG\UiDll\2623\libcef.dll
2014-11-03 12:29 - 2013-12-18 17:53 - 01242584 _____ () C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\ACE.dll

==================== Alternate Data Streams (Whitelisted) =========

(If an entry is included in the fixlist, only the ADS will be removed.)

==================== Safe Mode (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMSwissArmy => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMSwissArmy => ""="Driver"

==================== Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)

==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)

==================== Hosts content: ==========================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2013-08-22 13:25 - 2014-12-27 22:49 - 00000880 ____A C:\WINDOWS\system32\Drivers\etc\hosts

127.0.0.1       localhost
127.0.0.1       localhost

==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-1183906280-3348312512-3080848863-1001\Control Panel\Desktop\\Wallpaper -> C:\Windows\web\wallpaper\dell\BlueLava_1112000xx_inspiron_wallpaper58095_16x9_72dpi_RGB.jpg
DNS Servers: 192.168.1.254
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
Windows Firewall is enabled.

==================== MSCONFIG/TASK MANAGER disabled items ==

HKLM\...\StartupApproved\Run: => "AdobeAAMUpdater-1.0"
HKLM\...\StartupApproved\Run: => "BTMTrayAgent"
HKLM\...\StartupApproved\Run: => "TrueColor UI"
HKLM\...\StartupApproved\Run: => "iTunesHelper"
HKLM\...\StartupApproved\Run32: => "Adobe Creative Cloud"
HKLM\...\StartupApproved\Run32: => "ConnectionCenter"
HKLM\...\StartupApproved\Run32: => "Redirector"
HKLM\...\StartupApproved\Run32: => "DropboxOEM"
HKLM\...\StartupApproved\Run32: => "iTunesHelper"
HKLM\...\StartupApproved\Run32: => "Adobe ARM"
HKU\S-1-5-21-1183906280-3348312512-3080848863-1001\...\StartupApproved\Run: => "BingSvc"
HKU\S-1-5-21-1183906280-3348312512-3080848863-1001\...\StartupApproved\Run: => "Skype"

==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [vm-monitoring-nb-session] => LPort=139
FirewallRules: [{E92D70FB-B59B-451D-9BA0-FEF85A5CE2E2}] => C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe
FirewallRules: [TCP Query User{CB55FD1C-BC2A-4F42-8289-C08C00F08FFF}C:\users\prab\appdata\roaming\bittorrent\bittorrent.exe] => C:\users\prab\appdata\roaming\bittorrent\bittorrent.exe
FirewallRules: [UDP Query User{AF0C53DB-17F0-42BE-8B1C-5274076BFBCC}C:\users\prab\appdata\roaming\bittorrent\bittorrent.exe] => C:\users\prab\appdata\roaming\bittorrent\bittorrent.exe
FirewallRules: [{11D0B382-44CB-4687-A8A5-CF9F0872BDEA}] => C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{60ED8643-A09B-497A-8B7B-F770BA9C8FC7}] => C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{7BDB9B9B-2BBE-4258-8CC3-01FEBB649731}] => C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{CF5C6879-8E03-465B-B694-129781758817}] => C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{29061587-1A55-455D-AB00-365C42ED8A11}] => C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{D8205AB5-E032-43A3-9CD9-31DA0641E690}] => C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{495044C2-0665-4ACE-85F3-0E9E4AE4BC67}] => C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{152A3D98-0451-477E-8BD2-5B7D9CBEC83B}] => C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{9CA4B604-E446-4CC0-AC03-D4CCC1EBE554}] => C:\Program Files\iTunes\iTunes.exe
FirewallRules: [{3284AF27-9B86-40D5-8EBE-FF2B29D0911D}] => C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

==================== Restore Points =========================

31-10-2016 09:57:57 Windows Update
06-11-2016 18:21:19 Windows Modules Installer
09-11-2016 21:41:12 Windows Update
09-11-2016 21:44:38 Windows Update
26-01-2017 20:18:54 Windows Update

==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================

Application errors:
==================
Error: (02/14/2017 09:11:01 PM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 5973) (User: PRAB)
Description: Activation of app Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy!App failed with error: -2144927142 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (02/14/2017 09:11:01 PM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 5973) (User: PRAB)
Description: Activation of app Microsoft.Windows.ContentDeliveryManager_cw5n1h2txyewy!App failed with error: -2144927142 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (02/14/2017 08:59:19 PM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 5973) (User: PRAB)
Description: Activation of app Microsoft.MicrosoftEdge_38.14393.0.0_neutral__8wekyb3d8bbwe:MicrosoftEdge.AppX9zvsr9qeth9e9a03yr0g7rpdrcrwgn5r.mca failed with error: -2144927149 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (02/14/2017 08:44:12 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: mbamtray.exe, version: 3.0.0.912, time stamp: 0x58811d74
Faulting module name: Qt5Core.dll, version: 5.6.2.0, time stamp: 0x5849a177
Exception code: 0xc0000005
Fault offset: 0x00192df1
Faulting process id: 0xf28
Faulting application start time: 0x01d2870315cbb4b3
Faulting application path: C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
Faulting module path: C:\Program Files\Malwarebytes\Anti-Malware\Qt5Core.dll
Report Id: 93b56f64-0bcd-4ce0-8b7e-007c563289a0
Faulting package full name:
Faulting package-relative application ID:

Error: (02/14/2017 08:37:59 PM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 5973) (User: PRAB)
Description: Activation of app Microsoft.Getstarted_4.4.11.0_x64__8wekyb3d8bbwe:App.AppX7mv0s3r0wanj0n66dy6vax24ps6avzvz.mca failed with error: -2144927149 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (02/14/2017 08:25:45 PM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 5973) (User: PRAB)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2147023170 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (02/14/2017 08:25:39 PM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 5973) (User: PRAB)
Description: Activation of app Microsoft.Windows.Cortana_cw5n1h2txyewy!CortanaUI failed with error: -2144927142 See the Microsoft-Windows-TWinUI/Operational log for additional information.

Error: (02/14/2017 08:24:31 PM) (Source: Application Error) (EventID: 1000) (User: )
Description: Faulting application name: svchost.exe_FrameServer, version: 10.0.14393.0, time stamp: 0x57899b1c
Faulting module name: frameserver.dll, version: 10.0.14393.447, time stamp: 0x5819bdbf
Exception code: 0xc0000005
Fault offset: 0x0000000000071b4e
Faulting process id: 0xaa4
Faulting application start time: 0x01d2870037e7b4b2
Faulting application path: C:\WINDOWS\System32\svchost.exe
Faulting module path: c:\windows\system32\frameserver.dll
Report Id: f37a4f2d-8f30-4a85-9763-3e8c3a2af5c3
Faulting package full name:
Faulting package-relative application ID:

Error: (02/12/2017 10:25:34 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 512) (User: )
Description: The Cryptographic Services service failed to initialize the VSS backup "System Writer" object.

Details:
Could not query the status of the EventSystem service.

System Error:
A system shutdown is in progress.
.

Error: (02/12/2017 08:33:03 PM) (Source: Microsoft-Windows-Immersive-Shell) (EventID: 5973) (User: PRAB)
Description: Activation of app Microsoft.MicrosoftEdge_38.14393.0.0_neutral__8wekyb3d8bbwe:MicrosoftEdge.AppX9zvsr9qeth9e9a03yr0g7rpdrcrwgn5r.mca failed with error: -2144927149 See the Microsoft-Windows-TWinUI/Operational log for additional information.

System errors:
=============
Error: (02/14/2017 09:13:37 PM) (Source: DCOM) (EventID: 10010) (User: NT AUTHORITY)
Description: The server {B91D5831-B1BD-4608-8198-D72E155020F7} did not register with DCOM within the required timeout.

Error: (02/14/2017 09:11:47 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Downloaded Maps Manager service hung on starting.

Error: (02/14/2017 09:07:29 PM) (Source: Service Control Manager) (EventID: 7022) (User: )
Description: The Delivery Optimization service hung on starting.

Error: (02/14/2017 09:06:03 PM) (Source: DCOM) (EventID: 10010) (User: NT AUTHORITY)
Description: The server {784E29F4-5EBE-4279-9948-1E8FE941646D} did not register with DCOM within the required timeout.

Error: (02/14/2017 09:03:31 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Windows Presentation Foundation Font Cache 3.0.0.0 service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

Error: (02/14/2017 09:03:31 PM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Windows Presentation Foundation Font Cache 3.0.0.0 service to connect.

Error: (02/14/2017 09:03:03 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}
 and APPID
{F72671A9-012C-4725-9D2F-2A4D32D65169}
 to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Error: (02/14/2017 08:59:46 PM) (Source: DCOM) (EventID: 10005) (User: NT AUTHORITY)
Description: DCOM got error "1084" attempting to start the service dps with arguments "Unavailable" in order to run the server:
{DDCFD26B-FEED-44CD-B71D-79487D2E5E5A}

Error: (02/14/2017 08:59:46 PM) (Source: DCOM) (EventID: 10005) (User: NT AUTHORITY)
Description: DCOM got error "1084" attempting to start the service dps with arguments "Unavailable" in order to run the server:
{DDCFD26B-FEED-44CD-B71D-79487D2E5E5A}

Error: (02/14/2017 08:59:46 PM) (Source: DCOM) (EventID: 10005) (User: NT AUTHORITY)
Description: DCOM got error "1084" attempting to start the service dps with arguments "Unavailable" in order to run the server:
{DDCFD26B-FEED-44CD-B71D-79487D2E5E5A}

CodeIntegrity:
===================================
  Date: 2017-01-29 13:21:43.487
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-01-29 13:21:43.483
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-01-08 12:54:03.043
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-01-08 12:54:02.919
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-01-08 12:54:02.746
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-01-08 12:54:02.736
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-01-08 12:54:02.727
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-01-08 12:54:02.718
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-01-08 12:54:02.531
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-01-08 12:54:02.521
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

==================== Memory info ===========================

Processor: Intel® Core™ i7-4510U CPU @ 2.00GHz
Percentage of memory in use: 35%
Total physical RAM: 8072.96 MB
Available physical RAM: 5170.06 MB
Total Virtual: 9352.96 MB
Available Virtual: 6362.11 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:922.32 GB) (Free:817.58 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 931.5 GB) (Disk ID: 95670C10)

Partition: GPT.

==================== End of Addition.txt ============================

 


  • 0

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#2
Jr0x

Jr0x

    Malware removal team

  • Malware Removal
  • 1,825 posts

Hi Jay123p,

Welcome to :welcome:. My name is Jr0x and I'll be helping you with your problem.

Before we get started, there are a few things I need you to take note of.

  • Please read through the instructions before attempting to follow those procedures. I would recommend printing them out as some of the instructions would requires you to be in safe mode / offline.
  • If there is anything you are unclear of, please ask before you start the fix.
  • Do not run any scripts / tools on your own, unsupervised usage may cause more harm than good.
  • Please stay with me on this thread, do not start another thread in here (Geeks To Go) or any other forum until I've declared you clean and good to go.
  • There may be delayed response to you as we may live in different timezone.
  • Inform me of anything that happens unexpectedly during the fix at any point of time.
  • As much as we like to make this a easy process for you. Malware removal is a complex multi-step process, and things may happen such as data loss or render your machine unbootable. I would recommend that you backup your personal data before we proceed.
  • Posts that are not replied to in four (4) days will result in the topic being closed. We have not forgotten you; this is just an effort to keep the boards organized and flowing. To continue on your closed topic, please PM me or any Moderator to have the topic reactivated. If, at any time during our working together, I have not responded to you in 2 days (48 hours), then please PM me.
  • Please do not attach any log files to your replies unless I specifically ask you. Instead please copy and paste so as to include the log in your reply. You can do this in separate posts if it's easier for you.
  • As we go along please tell me how the computer is running now. Please be as descriptive as possible e.g. I'm still getting web redirects, I am unable to access the internet etc.

Let's get started.

I am currently looking through your logs, will post the instruction shortly.


  • 0

#3
Jr0x

Jr0x

    Malware removal team

  • Malware Removal
  • 1,825 posts

Hi Jay123p,

Did you previously had McAfee installed but no longer using now?


Remove unwanted programs

Please uninstall the following unwanted programs:

Amazon 1Button App

Note: If any of the programs are not listed, proceed to the next one and work through the list.

To do this:

  • Enter control panel in the search box beside Start Button, then tap or click Control Panel.
  • Under View by: select Large Icons, then tap or click Programs and features.
  • Tap or click the program, then tap or click Uninstall.
  • Follow the instructions on screen.

Repeat the above steps for all the other programs to remove.
Reboot the machine once all programs has been uninstalled.


FRST.gifFix with FRST

  • Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. To do this highlight the contents of the box, right click on it and select copy.
  • Right-click in the open notepad and select Paste.
  • Save it on the desktop as fixlist.txt

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.

Start
CreateRestorePoint:
CloseProcesses:

ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  -> No File
ShellIconOverlayIdentifiers: [00avg] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  -> No File
R2 ibtsiva; %SystemRoot%\system32\ibtsiva [X]
S4 McOobeSv2; "C:\Program Files\Common Files\McAfee\platform\McSvcHost\McSvHost.exe" /McCoreSvc [X]
U0 aswVmm; no ImagePath
S3 MBAMProtection; \??\C:\WINDOWS\system32\drivers\mbam.sys [X]
S0 MBAMSwissArmy; system32\drivers\MBAMSwissArmy.sys [X]
S3 MBAMWebProtection; \??\C:\WINDOWS\system32\drivers\mwac.sys [X]
2017-01-29 13:21 - 2017-01-29 13:21 - 00004004 _____ C:\WINDOWS\System32\Tasks\avast! Emergency Update
2017-01-29 13:21 - 2017-01-29 13:21 - 00000000 ____D C:\WINDOWS\System32\Tasks\AVAST Software
2017-01-29 13:18 - 2017-02-14 21:00 - 00000000 ____D C:\ProgramData\AVAST Software
Task: {05193083-5FF5-402C-BF5E-577F08AC2BDA} - \Microsoft\Windows\Setup\GWXTriggers\OnIdle-5d -> No File <==== ATTENTION
Task: {08365317-5ADE-4CBD-9192-3074DCC9C187} - \Aviata\PowerRegister\Dell Reminder (prabd_000) -> No File <==== ATTENTION
Task: {0AC31DCD-1731-423B-9177-612D2973C879} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeReminderTime -> No File <==== ATTENTION
Task: {0F43F63E-E285-4469-92D8-36CE04114EF6} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
Task: {13B7C7DD-A9D3-4BC7-ADD9-A07921CCD0E3} - System32\Tasks\SafeZone scheduled Autoupdate 1485696200 => C:\Program Files\AVAST Software\SZBrowser\launcher.exe
Task: {2C225330-B36D-4792-9BED-E8AC139E114D} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {2D0F4CA5-8DF7-40CF-820A-9ADF9EFB0CA8} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
Task: {3E4CD475-5EC0-4907-AEFC-3B85FFB80B22} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Task: {539D337A-B957-480A-8143-A1AC5567DF46} - \WPD\SqmUpload_S-1-5-21-1183906280-3348312512-3080848863-1003 -> No File <==== ATTENTION
Task: {54D0DD07-7125-48EC-825F-70FE5B69B51B} - \McAfee\McAfee Idle Detection Task -> No File <==== ATTENTION
Task: {5CE441DD-9790-471B-A27D-463E87220E6E} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {6FFEDEE0-D1B5-4D38-8682-65662CD7DD77} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {744C5C86-99E3-480C-965B-195534473F6D} - System32\Tasks\AVAST Software\Avast settings backup => C:\Program Files\Common Files\AV\avast! Antivirus\backup.exe [2017-01-29] (AVAST Software)
Task: {95127B27-4A82-4D82-A396-DCF5ADFE9F5A} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {9EB4DE75-B847-4747-9D5D-9D7943CC6E70} - \WPD\SqmUpload_S-1-5-21-1183906280-3348312512-3080848863-1001 -> No File <==== ATTENTION
Task: {A3625984-0EFB-4B87-B359-336FE0C41140} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeTime -> No File <==== ATTENTION
Task: {AC2FC486-BE09-493A-B6BE-6545BF47BACE} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Task: {CDFE8180-4863-41DC-91C2-C34AAF735479} - System32\Tasks\avast! Emergency Update => C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe
Task: {CF00BD8A-2288-49FF-8481-FC3D5EEF2653} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {CF544CD7-E487-4B4F-B0EE-D57CCAA20379} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {E54B2D29-E1C0-4604-AB19-654CD97A9C46} - System32\Tasks\UninstallDDS-C960901F-CE14-4DE1-9729-1305F719A337 => C:\Windows\TEMP\DeleteFolderTask.exe  <==== ATTENTION
Task: {FDF89415-EED2-4311-B112-1B6F1F6424D2} - \WPD\SqmUpload_S-1-5-21-1183906280-3348312512-3080848863-1002 -> No File <==== ATTENTION

C:\Windows\TEMP\DeleteFolderTask.exe

C:\WINDOWS\system32\ibtsiva
C:\Program Files\AVAST Software

Emptytemp:
Hosts:
End

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system.

Run FRST and press the Fix button just once and wait. The tool will make a log on the desktop (Fixlog.txt) please post it in your next reply.

Note: Your machine will reboot after the fix.


adwcleaner_new.png Scan with AdwCleaner

Download AdwCleaner from here or from here. Save the file to the Desktop.

Note: If you are using IE 8 or above you may get a warning that stops the program from downloading. Just click on the warning and allow the download to complete.

Close all open windows and browsers.

  • XP users: Double click the AdwCleaner icon to start the program.
  • Vista/7/8 users: Right click the AdwCleaner icon on the desktop, click Run as administrator and accept the UAC prompt to run AdwCleaner.
    You will see the following console:
    post-235300-0-92853400-1471390762_thumb.
  • Click the Scan button and wait for the scan to finish.
  • After the Scan has finished the window may or may not show what it found and above, in the progress bar, you will see: Pending. Please uncheck elements you don't want to remove. Please Do Not delete anything at this time.
  • Do not click the Cleaning button.
  • Click the Logfile button to get the log.
  • Copy and Paste it into your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[S0].txt.
  • Click the X in the upper right corner of the program or click the File menu and click Exit to close the program.

 

FRST.gif Re-Scan with Farbar's Recovery Scan Tool (FRST)

  • Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File).
  • Please ensure you place a check mark in the Addition.txt check box at the bottom of the form before running.
  • Press Scan button.
  • It will produce a log called FRST.txt in the same directory the tool is run from.
  • Please copy and paste log back here.
  • Because you selected the Addition.txt check box this log will be created as well. Please also paste that along with the FRST.txt into your reply.

 

In your next reply, please include the following:

  • Any issue uninstalling the application?
  • FRST fixlog
  • AdwCleaner scan log
  • FRST log
  • FRST Addition log

  • 0

#4
Jay123p

Jay123p

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts

Hi thanks for the quick reply.

 

That's correct, I did have McAfee installed but my licence expired.

 

I'm unable to install the amazon app. The uninstall option isn't available, its just change or repair. I did try uninstalling it via repair, however it displayed 'fatal error' at the end of it.

 

Please see logs as requested:

 

Fix result of Farbar Recovery Scan Tool (x64) Version: 15-02-2017 01
Ran by Prab (15-02-2017 18:34:46) Run:1
Running from C:\Users\Prab\Desktop
Loaded Profiles: Prab (Available Profiles: Prab & prabd_000 & sheli_000)
Boot Mode: Normal
==============================================

fixlist content:
*****************
Start
CreateRestorePoint:
CloseProcesses:

ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  -> No File
ShellIconOverlayIdentifiers: [00avg] -> {472083B0-C522-11CF-8763-00608CC02F24} =>  -> No File
R2 ibtsiva; %SystemRoot%\system32\ibtsiva [X]
S4 McOobeSv2; "C:\Program Files\Common Files\McAfee\platform\McSvcHost\McSvHost.exe" /McCoreSvc [X]
U0 aswVmm; no ImagePath
S3 MBAMProtection; \??\C:\WINDOWS\system32\drivers\mbam.sys [X]
S0 MBAMSwissArmy; system32\drivers\MBAMSwissArmy.sys [X]
S3 MBAMWebProtection; \??\C:\WINDOWS\system32\drivers\mwac.sys [X]
2017-01-29 13:21 - 2017-01-29 13:21 - 00004004 _____ C:\WINDOWS\System32\Tasks\avast! Emergency Update
2017-01-29 13:21 - 2017-01-29 13:21 - 00000000 ____D C:\WINDOWS\System32\Tasks\AVAST Software
2017-01-29 13:18 - 2017-02-14 21:00 - 00000000 ____D C:\ProgramData\AVAST Software
Task: {05193083-5FF5-402C-BF5E-577F08AC2BDA} - \Microsoft\Windows\Setup\GWXTriggers\OnIdle-5d -> No File <==== ATTENTION
Task: {08365317-5ADE-4CBD-9192-3074DCC9C187} - \Aviata\PowerRegister\Dell Reminder (prabd_000) -> No File <==== ATTENTION
Task: {0AC31DCD-1731-423B-9177-612D2973C879} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeReminderTime -> No File <==== ATTENTION
Task: {0F43F63E-E285-4469-92D8-36CE04114EF6} - \Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent -> No File <==== ATTENTION
Task: {13B7C7DD-A9D3-4BC7-ADD9-A07921CCD0E3} - System32\Tasks\SafeZone scheduled Autoupdate 1485696200 => C:\Program Files\AVAST Software\SZBrowser\launcher.exe
Task: {2C225330-B36D-4792-9BED-E8AC139E114D} - \Microsoft\Windows\Setup\gwx\refreshgwxconfig -> No File <==== ATTENTION
Task: {2D0F4CA5-8DF7-40CF-820A-9ADF9EFB0CA8} - \Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d -> No File <==== ATTENTION
Task: {3E4CD475-5EC0-4907-AEFC-3B85FFB80B22} - \Microsoft\Windows\Setup\gwx\refreshgwxcontent -> No File <==== ATTENTION
Task: {539D337A-B957-480A-8143-A1AC5567DF46} - \WPD\SqmUpload_S-1-5-21-1183906280-3348312512-3080848863-1003 -> No File <==== ATTENTION
Task: {54D0DD07-7125-48EC-825F-70FE5B69B51B} - \McAfee\McAfee Idle Detection Task -> No File <==== ATTENTION
Task: {5CE441DD-9790-471B-A27D-463E87220E6E} - \Microsoft\Windows\Setup\gwx\launchtrayprocess -> No File <==== ATTENTION
Task: {6FFEDEE0-D1B5-4D38-8682-65662CD7DD77} - \Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d -> No File <==== ATTENTION
Task: {744C5C86-99E3-480C-965B-195534473F6D} - System32\Tasks\AVAST Software\Avast settings backup => C:\Program Files\Common Files\AV\avast! Antivirus\backup.exe [2017-01-29] (AVAST Software)
Task: {95127B27-4A82-4D82-A396-DCF5ADFE9F5A} - \Microsoft\Windows\Setup\GWXTriggers\Logon-5d -> No File <==== ATTENTION
Task: {9EB4DE75-B847-4747-9D5D-9D7943CC6E70} - \WPD\SqmUpload_S-1-5-21-1183906280-3348312512-3080848863-1001 -> No File <==== ATTENTION
Task: {A3625984-0EFB-4B87-B359-336FE0C41140} - \Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeTime -> No File <==== ATTENTION
Task: {AC2FC486-BE09-493A-B6BE-6545BF47BACE} - \Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d -> No File <==== ATTENTION
Task: {CDFE8180-4863-41DC-91C2-C34AAF735479} - System32\Tasks\avast! Emergency Update => C:\Program Files\AVAST Software\Avast\AvastEmUpdate.exe
Task: {CF00BD8A-2288-49FF-8481-FC3D5EEF2653} - \Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B -> No File <==== ATTENTION
Task: {CF544CD7-E487-4B4F-B0EE-D57CCAA20379} - \Microsoft\Windows\Setup\GWXTriggers\Time-5d -> No File <==== ATTENTION
Task: {E54B2D29-E1C0-4604-AB19-654CD97A9C46} - System32\Tasks\UninstallDDS-C960901F-CE14-4DE1-9729-1305F719A337 => C:\Windows\TEMP\DeleteFolderTask.exe  <==== ATTENTION
Task: {FDF89415-EED2-4311-B112-1B6F1F6424D2} - \WPD\SqmUpload_S-1-5-21-1183906280-3348312512-3080848863-1002 -> No File <==== ATTENTION

C:\Windows\TEMP\DeleteFolderTask.exe

C:\WINDOWS\system32\ibtsiva
C:\Program Files\AVAST Software

Emptytemp:
Hosts:
End
*****************

Restore point was successfully created.
Processes closed successfully.
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\00avast => key removed successfully
HKCR\CLSID\{472083B0-C522-11CF-8763-00608CC02F24} => key not found.
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellIconOverlayIdentifiers\00avg => key removed successfully
HKCR\CLSID\{472083B0-C522-11CF-8763-00608CC02F24} => key not found.
HKLM\System\CurrentControlSet\Services\ibtsiva => key removed successfully
ibtsiva => service removed successfully
HKLM\System\CurrentControlSet\Services\McOobeSv2 => key removed successfully
McOobeSv2 => service removed successfully
HKLM\System\CurrentControlSet\Services\aswVmm => key removed successfully
aswVmm => service removed successfully
HKLM\System\CurrentControlSet\Services\MBAMProtection => key removed successfully
MBAMProtection => service removed successfully
HKLM\System\CurrentControlSet\Services\MBAMSwissArmy => key removed successfully
MBAMSwissArmy => service removed successfully
HKLM\System\CurrentControlSet\Services\MBAMWebProtection => key removed successfully
MBAMWebProtection => service removed successfully
C:\WINDOWS\System32\Tasks\avast! Emergency Update => moved successfully
C:\WINDOWS\System32\Tasks\AVAST Software => moved successfully
C:\ProgramData\AVAST Software => moved successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{05193083-5FF5-402C-BF5E-577F08AC2BDA} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{05193083-5FF5-402C-BF5E-577F08AC2BDA} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\OnIdle-5d => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{08365317-5ADE-4CBD-9192-3074DCC9C187} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{08365317-5ADE-4CBD-9192-3074DCC9C187} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Aviata\PowerRegister\Dell Reminder (prabd_000) => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{0AC31DCD-1731-423B-9177-612D2973C879} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{0AC31DCD-1731-423B-9177-612D2973C879} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeReminderTime => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{0F43F63E-E285-4469-92D8-36CE04114EF6} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{0F43F63E-E285-4469-92D8-36CE04114EF6} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\gwx\refreshgwxconfigandcontent => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Boot\{13B7C7DD-A9D3-4BC7-ADD9-A07921CCD0E3} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{13B7C7DD-A9D3-4BC7-ADD9-A07921CCD0E3} => key removed successfully
C:\WINDOWS\System32\Tasks\SafeZone scheduled Autoupdate 1485696200 => moved successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\SafeZone scheduled Autoupdate 1485696200 => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{2C225330-B36D-4792-9BED-E8AC139E114D} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{2C225330-B36D-4792-9BED-E8AC139E114D} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\gwx\refreshgwxconfig => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{2D0F4CA5-8DF7-40CF-820A-9ADF9EFB0CA8} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{2D0F4CA5-8DF7-40CF-820A-9ADF9EFB0CA8} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\MachineUnlock-5d => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{3E4CD475-5EC0-4907-AEFC-3B85FFB80B22} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{3E4CD475-5EC0-4907-AEFC-3B85FFB80B22} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\gwx\refreshgwxcontent => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{539D337A-B957-480A-8143-A1AC5567DF46} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{539D337A-B957-480A-8143-A1AC5567DF46} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\WPD\SqmUpload_S-1-5-21-1183906280-3348312512-3080848863-1003 => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{54D0DD07-7125-48EC-825F-70FE5B69B51B} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{54D0DD07-7125-48EC-825F-70FE5B69B51B} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\McAfee\McAfee Idle Detection Task => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{5CE441DD-9790-471B-A27D-463E87220E6E} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{5CE441DD-9790-471B-A27D-463E87220E6E} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\gwx\launchtrayprocess => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{6FFEDEE0-D1B5-4D38-8682-65662CD7DD77} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{6FFEDEE0-D1B5-4D38-8682-65662CD7DD77} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\OutOfSleep-5d => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Boot\{744C5C86-99E3-480C-965B-195534473F6D} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{744C5C86-99E3-480C-965B-195534473F6D} => key removed successfully
C:\WINDOWS\System32\Tasks\AVAST Software\Avast settings backup => not found.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\AVAST Software\Avast settings backup => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{95127B27-4A82-4D82-A396-DCF5ADFE9F5A} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{95127B27-4A82-4D82-A396-DCF5ADFE9F5A} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\Logon-5d => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{9EB4DE75-B847-4747-9D5D-9D7943CC6E70} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{9EB4DE75-B847-4747-9D5D-9D7943CC6E70} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\WPD\SqmUpload_S-1-5-21-1183906280-3348312512-3080848863-1001 => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{A3625984-0EFB-4B87-B359-336FE0C41140} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{A3625984-0EFB-4B87-B359-336FE0C41140} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\ScheduleUpgradeTime => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{AC2FC486-BE09-493A-B6BE-6545BF47BACE} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{AC2FC486-BE09-493A-B6BE-6545BF47BACE} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\OutOfIdle-5d => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Boot\{CDFE8180-4863-41DC-91C2-C34AAF735479} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{CDFE8180-4863-41DC-91C2-C34AAF735479} => key removed successfully
C:\WINDOWS\System32\Tasks\avast! Emergency Update => not found.
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\avast! Emergency Update => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{CF00BD8A-2288-49FF-8481-FC3D5EEF2653} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{CF00BD8A-2288-49FF-8481-FC3D5EEF2653} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\refreshgwxconfig-B => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{CF544CD7-E487-4B4F-B0EE-D57CCAA20379} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{CF544CD7-E487-4B4F-B0EE-D57CCAA20379} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Setup\GWXTriggers\Time-5d => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{E54B2D29-E1C0-4604-AB19-654CD97A9C46} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{E54B2D29-E1C0-4604-AB19-654CD97A9C46} => key removed successfully
C:\WINDOWS\System32\Tasks\UninstallDDS-C960901F-CE14-4DE1-9729-1305F719A337 => moved successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\UninstallDDS-C960901F-CE14-4DE1-9729-1305F719A337 => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{FDF89415-EED2-4311-B112-1B6F1F6424D2} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{FDF89415-EED2-4311-B112-1B6F1F6424D2} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\WPD\SqmUpload_S-1-5-21-1183906280-3348312512-3080848863-1002 => key removed successfully
"C:\Windows\TEMP\DeleteFolderTask.exe" => not found.
"C:\WINDOWS\system32\ibtsiva" => not found.
"C:\Program Files\AVAST Software" => not found.
C:\Windows\System32\Drivers\etc\hosts => moved successfully
Hosts restored successfully.

=========== EmptyTemp: ==========

BITS transfer queue => 571806 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 55743451 B
Java, Flash, Steam htmlcache => 23232 B
Windows/system/drivers => 47141741 B
Edge => 4954924 B
Chrome => 109429310 B
Firefox => 0 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Default => 0 B
Users => 0 B
ProgramData => 0 B
Public => 0 B
systemprofile => 572 B
systemprofile32 => 0 B
LocalService => 1327148 B
NetworkService => 131676 B

 

 

# AdwCleaner v6.043 - Logfile created 15/02/2017 at 18:51:09
# Updated on 27/01/2017 by Malwarebytes
# Database : 2017-02-13.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : Prab - PRAB
# Running from : C:\Users\Prab\AppData\Local\Microsoft\Windows\INetCache\IE\795B6L8D\AdwCleaner.exe
# Mode: Scan
# Support : https://www.malwarebytes.com/support

 

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders found.

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious keys found.

***** [ Shortcuts ] *****

No infected shortcut found.

***** [ Scheduled Tasks ] *****

No malicious task found.

***** [ Registry ] *****

Key Found:  HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{0A7D6F3C-F2AB-48ED-BE23-99791BFF87D6}
Key Found:  HKLM\SOFTWARE\Classes\Installer\Features\C3F6D7A0BA2FDE84EB329997B1FF786D
Key Found:  HKLM\SOFTWARE\Classes\Installer\Products\C3F6D7A0BA2FDE84EB329997B1FF786D
Key Found:  [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\C3F6D7A0BA2FDE84EB329997B1FF786D
Key Found:  [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\C3F6D7A0BA2FDE84EB329997B1FF786D
Key Found:  [x64] HKLM\SOFTWARE\Classes\Installer\Features\C3F6D7A0BA2FDE84EB329997B1FF786D
Key Found:  [x64] HKLM\SOFTWARE\Classes\Installer\Products\C3F6D7A0BA2FDE84EB329997B1FF786D
Key Found:  HKCU\Software\Google\Chrome\Extensions\fcfenmboojpjinhpgggodefccipikbpd
Key Found:  [x64] HKCU\Software\Google\Chrome\Extensions\fcfenmboojpjinhpgggodefccipikbpd

***** [ Web browsers ] *****

No malicious Firefox based browser items found.
Chrome pref Found:  [C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Web data] - uk.ask.com
Chrome pref Found:  [C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences ] - fcfenmboojpjinhpgggodefccipikbpd

*************************

C:\AdwCleaner\AdwCleaner[S0].txt - [2076 Bytes] - [15/02/2017 18:51:09]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [2149 Bytes] ##########

 

Scan result of Farbar Recovery Scan Tool (FRST) (x64) Version: 15-02-2017 01
Ran by Prab (administrator) on PRAB (15-02-2017 18:54:29)
Running from C:\Users\Prab\Desktop
Loaded Profiles: Prab (Available Profiles: Prab & prabd_000 & sheli_000)
Platform: Windows 10 Home Version 1607 (X64) Language: English (United States)
Internet Explorer Version 11 (Default browser: Edge)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo...very-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Intel Corporation) C:\Windows\System32\igfxCUIService.exe
(AMD) C:\Windows\System32\atiesrxx.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Antivirus\AVGSvc.exe
(Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Framework\Common\avgsvca.exe
() C:\Program Files\TrueColor\TrueColorALS.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MsMpEng.exe
(Intel Corporation) C:\Windows\System32\igfxext.exe
(AMD) C:\Windows\System32\atieclxx.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\NisSrv.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Microsoft Corporation) C:\Windows\System32\LocationNotificationWindows.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe
(Intel Corporation) C:\Windows\System32\igfxEM.exe
(Intel Corporation) C:\Windows\System32\igfxHK.exe
() C:\Windows\System32\igfxTray.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MpCmdRun.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Dell Inc.) C:\Program Files\Dell\QuickSet\quickset.exe
(Microsoft Corporation) C:\Program Files\Windows Defender\MSASCuiL.exe
(Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Antivirus\avgui.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\Framework\Common\avguix.exe
(Dell Inc.) C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe
(Intel Corporation) C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
() C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.11.105.0_x64__kzf8qxf38zg5c\SkypeHost.exe
(Adobe Systems Incorporated) C:\Windows\System32\Macromed\Flash\FlashUtil_ActiveX.exe
(Intel Corporation) C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Dell Inc.) C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe
(Microsoft Corporation) C:\Windows\System32\SettingSyncHost.exe
(Dell Inc.) C:\Program Files\Dell\DellDataVault\DellDataVault.exe
(Microsoft Corporation) C:\Windows\WinSxS\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_10.0.14393.350_none_43278ee965418581\TiWorker.exe
(Microsoft Corporation) C:\Windows\System32\smartscreen.exe

==================== Registry (Whitelisted) ====================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [8512760 2015-08-04] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1411320 2015-08-04] (Realtek Semiconductor)
HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [3955888 2015-09-01] (Synaptics Incorporated)
HKLM\...\Run: [QuickSet] => c:\Program Files\Dell\QuickSet\QuickSet.exe [5789512 2014-01-16] (Dell Inc.)
HKLM\...\Run: [IAStorIcon] => C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe [287592 2014-02-26] (Intel Corporation)
HKLM\...\Run: [TrueColor UI] => C:\Program Files\TrueColor\TrueColorUI.exe [19491792 2014-09-10] (Entertainment Experience)
HKLM\...\Run: [AdobeAAMUpdater-1.0] => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [557768 2014-10-14] (Adobe Systems Incorporated)
HKLM\...\Run: [iTunesHelper] => C:\Program Files\iTunes\iTunesHelper.exe [170256 2015-10-16] (Apple Inc.)
HKLM\...\Run: [AvgUi] => C:\Program Files (x86)\AVG\Framework\Common\avguirna.exe [239672 2017-01-09] (AVG Technologies CZ, s.r.o.)
HKLM\...\Run: [WindowsDefender] => C:\Program Files\Windows Defender\MSASCuiL.exe [631808 2016-10-30] (Microsoft Corporation)
HKLM-x32\...\Run: [DropboxOEM] => C:\Program Files (x86)\Dropbox\DropboxOEM\DropboxOEM.exe [462160 2014-09-02] ()
HKLM-x32\...\Run: [GrooveMonitor] => C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe [30040 2009-02-26] (Microsoft Corporation)
HKLM-x32\...\Run: [Adobe Creative Cloud] => C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe [2694320 2014-10-15] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [ConnectionCenter] => C:\Program Files (x86)\Citrix\ICA Client\concentr.exe [522552 2015-12-10] (Citrix Systems, Inc.)
HKLM-x32\...\Run: [Redirector] => C:\Program Files (x86)\Citrix\ICA Client\redirector.exe [231736 2015-12-10] (Citrix Systems, Inc.)
HKLM-x32\...\Run: [AVGUI.exe] => C:\Program Files (x86)\AVG\Antivirus\AVGUI.exe [9511480 2017-02-14] (AVG Technologies CZ, s.r.o.)
HKU\S-1-5-21-1183906280-3348312512-3080848863-1001\...\Run: [BingSvc] => C:\Users\Prab\AppData\Local\Microsoft\BingSvc\BingSvc.exe [144008 2015-12-02] (© 2015 Microsoft Corporation) <===== ATTENTION
HKU\S-1-5-21-1183906280-3348312512-3080848863-1001\...\Run: [OneDrive] => C:\Users\Prab\AppData\Local\Microsoft\OneDrive\OneDrive.exe [1517280 2017-01-26] (Microsoft Corporation) <===== ATTENTION
HKU\S-1-5-21-1183906280-3348312512-3080848863-1001\...\Run: [Skype] => C:\Program Files (x86)\Skype\Phone\Skype.exe [27250144 2016-12-20] (Skype Technologies S.A.)
ShellIconOverlayIdentifiers: [ AccExtIco1] -> {AB9CF9F8-8A96-4F9D-BF21-CE85714C3A47} => C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSyncExtension\CoreSync_x64.dll [2014-09-26] ()
ShellIconOverlayIdentifiers: [ AccExtIco2] -> {853B7E05-C47D-4985-909A-D0DC5C6D7303} => C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSyncExtension\CoreSync_x64.dll [2014-09-26] ()
ShellIconOverlayIdentifiers: [ AccExtIco3] -> {42D38F2E-98E9-4382-B546-E24E4D6D04BB} => C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSyncExtension\CoreSync_x64.dll [2014-09-26] ()
ShellIconOverlayIdentifiers: [DBARFileBackuped] -> {831cebdd-6baf-4432-be76-9e0989c14aef} => C:\WINDOWS\system32\mscoree.dll [2016-07-16] (Microsoft Corporation)
ShellIconOverlayIdentifiers: [DBARFileNotBackuped] -> {275e4fd7-21ef-45cf-a836-832e5d2cc1b3} => C:\WINDOWS\system32\mscoree.dll [2016-07-16] (Microsoft Corporation)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Tcpip\Parameters: [DhcpNameServer] 192.168.1.254
Tcpip\..\Interfaces\{29ac0a0e-1202-4b1b-ba78-d97467558343}: [DhcpNameServer] 192.168.1.254
Tcpip\..\Interfaces\{8309413e-cf04-450b-819b-92a3c1a1f89f}: [DhcpNameServer] 192.168.1.254

Internet Explorer:
==================
HKU\S-1-5-21-1183906280-3348312512-3080848863-1001\Software\Microsoft\Internet Explorer\Main,Start Page = hxxp://dell13.msn.com/?pc=DCJB
HKU\S-1-5-21-1183906280-3348312512-3080848863-1001\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = hxxp://dell13.msn.com/?pc=DCJB
SearchScopes: HKU\S-1-5-21-1183906280-3348312512-3080848863-1001 -> DefaultScope {0DF445C2-C7B5-4BC6-B132-180B8398416D} URL = hxxps://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:{language}:{referrer:source}&ie={inputEncoding?}&oe={outputEncoding?}
SearchScopes: HKU\S-1-5-21-1183906280-3348312512-3080848863-1001 -> {0DF445C2-C7B5-4BC6-B132-180B8398416D} URL = hxxps://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:{language}:{referrer:source}&ie={inputEncoding?}&oe={outputEncoding?}
SearchScopes: HKU\S-1-5-21-1183906280-3348312512-3080848863-1001 -> {1AB16FB1-7D48-4B8D-8F40-18E7BC57D928} URL = hxxp://www.bing.com/search?FORM=SK2MDF&PC=SK2M&q={searchTerms}&src=IE-SearchBox
SearchScopes: HKU\S-1-5-21-1183906280-3348312512-3080848863-1001 -> {724B8B42-4AF1-4992-BD9F-6AB54296AD2C} URL = hxxps://uk.search.yahoo.com/search?fr=mcafee&type=C011GB105D20151212&p={searchTerms}
BHO-x32: Groove GFS Browser Helper -> {72853161-30C5-4D22-B7F9-0BBC1D38A37E} -> C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll [2009-02-26] (Microsoft Corporation)
DPF: HKLM-x32 {02BCC737-B171-4746-94C9-0D8A0B2C0089} hxxp://office.microsoft.com/_layouts/ClientBin/ieawsdc32.cab
Filter-x32: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)
Filter-x32: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll [2015-12-10] (Citrix Systems, Inc.)

FireFox:
========
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_16_0_0_257.dll [2015-04-05] ()
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.50901.0\npctrl.dll [2016-08-31] ( Microsoft Corporation)
FF Plugin: adobe.com/AdobeAAMDetect_x86_64 -> C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect64.dll [2014-10-15] (Adobe Systems)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_16_0_0_257.dll [2015-04-05] ()
FF Plugin-x32: @Apple.com/iTunes,version=1.0 -> C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll [2015-10-08] ()
FF Plugin-x32: @Citrix.com/npican -> C:\Program Files (x86)\Citrix\ICA Client\npicaN.dll [2015-12-10] (Citrix Systems, Inc.)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=4.0.5 -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll [2013-12-18] (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll [2013-12-18] (Intel Corporation)
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.50901.0\npctrl.dll [2016-08-31] ( Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.32.7\npGoogleUpdate3.dll [2017-01-02] (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.32.7\npGoogleUpdate3.dll [2017-01-02] (Google Inc.)
FF Plugin-x32: @videolan.org/vlc,version=2.1.5 -> C:\Program Files (x86)\VideoLAN\VLC\npvlc.dll [2014-07-22] (VideoLAN)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll [2016-12-17] (Adobe Systems Inc.)
FF Plugin-x32: adobe.com/AdobeAAMDetect -> C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect32.dll [2014-10-15] (Adobe Systems)

Chrome:
=======
CHR DefaultProfile: Default
CHR HomePage: Default -> msn.com/?pc=__PARAM__&ocid=__PARAM__DHP&osmkt=en-us
CHR DefaultSearchURL: Default -> hxxps://uk.search.yahoo.com/search?fr=mcafee&type=C211GB105D20151212&p={searchTerms}
CHR DefaultSearchKeyword: Default -> mcafee
CHR Profile: C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default [2017-02-15]
CHR Extension: (Google Slides) - C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek [2015-05-02]
CHR Extension: (Google Docs) - C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2015-05-02]
CHR Extension: (Google Drive) - C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2016-01-17]
CHR Extension: (YouTube) - C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2016-01-17]
CHR Extension: (Google Search) - C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2016-01-17]
CHR Extension: (Google Sheets) - C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2015-05-02]
CHR Extension: (SiteAdvisor) - C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho [2015-07-31]
CHR Extension: (Google Docs Offline) - C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Extensions\ghbmnnjooekpmoecnnnilnnbdlolhkhi [2016-05-25]
CHR Extension: (Skype) - C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl [2016-05-25]
CHR Extension: (Chrome Web Store Payments) - C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2016-05-25]
CHR Extension: (Gmail) - C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-05-02]
CHR HKU\S-1-5-21-1183906280-3348312512-3080848863-1001\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [fcfenmboojpjinhpgggodefccipikbpd] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM-x32\...\Chrome\Extension: [lifbcibllhkdhoafpjfnlhfpfgnpldfl] - hxxps://clients2.google.com/service/update2/crx

==================== Services (Whitelisted) ====================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 Apple Mobile Device Service; C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe [77104 2015-10-07] (Apple Inc.)
R2 AVG Antivirus; C:\Program Files (x86)\AVG\Antivirus\AVGSvc.exe [260080 2017-02-12] (AVG Technologies CZ, s.r.o.)
S3 AVG Firewall; C:\Program Files (x86)\AVG\Antivirus\afwServ.exe [275616 2017-02-12] (AVG Technologies CZ, s.r.o.)
S3 avgbIDSAgent; C:\Program Files (x86)\AVG\Antivirus\x64\aswidsagenta.exe [6183576 2017-02-12] (AVG Technologies CZ, s.r.o.)
R2 avgsvc; C:\Program Files (x86)\AVG\Framework\Common\avgsvca.exe [1255272 2017-01-09] (AVG Technologies CZ, s.r.o.)
R2 DellDataVault; C:\Program Files\Dell\DellDataVault\DellDataVault.exe [2574168 2015-09-11] (Dell Inc.)
R2 DellDataVaultWiz; C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe [201560 2015-09-11] (Dell Inc.)
S3 DellProdRegManager; C:\Program Files (x86)\Dell Product Registration\regmgrsvc.exe [278568 2014-10-31] (Aviata, Inc.)
R2 IAStorDataMgrSvc; C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [16232 2014-02-26] (Intel Corporation)
R2 igfxCUIService2.0.0.0; C:\WINDOWS\system32\igfxCUIService.exe [373744 2016-11-01] (Intel Corporation)
R2 Intel® Capability Licensing Service Interface; c:\Program Files\Intel\iCLS Client\HeciServer.exe [747520 2013-08-27] (Intel® Corporation) [File not signed]
S3 Intel® Capability Licensing Service TCP IP Interface; c:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [828376 2013-08-27] (Intel® Corporation)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [169432 2013-12-18] (Intel Corporation)
R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [312056 2015-08-04] (Realtek Semiconductor)
R2 SupportAssistAgent; C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe [21160 2015-09-30] (Dell Inc.)
R2 SynTPEnhService; C:\Program Files\Synaptics\SynTP\SynTPEnhService.exe [256688 2015-09-01] (Synaptics Incorporated)
R2 TrueColorALS; C:\Program Files\TrueColor\TrueColorALS.exe [101840 2014-09-21] ()
S3 wampapache; c:\wamp\bin\apache\apache2.4.9\bin\httpd.exe [22016 2014-05-01] (Apache Software Foundation) [File not signed]
S3 wampmysqld; c:\wamp\bin\mysql\mysql5.6.17\bin\mysqld.exe [10959360 2014-05-01] () [File not signed]
R3 WdNisSvc; C:\Program Files\Windows Defender\NisSrv.exe [347328 2016-07-16] (Microsoft Corporation)
R2 WinDefend; C:\Program Files\Windows Defender\MsMpEng.exe [103720 2016-07-16] (Microsoft Corporation)

===================== Drivers (Whitelisted) ======================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

S3 avgbdisk; C:\WINDOWS\system32\drivers\avgbdiska.sys [165624 2017-02-12] (AVG Technologies CZ, s.r.o.)
S3 avgbidsdriver; C:\WINDOWS\system32\drivers\avgbidsdrivera.sys [311592 2017-02-12] (AVG Technologies CZ, s.r.o.)
S3 avgbidsh; C:\WINDOWS\system32\drivers\avgbidsha.sys [192096 2017-02-12] (AVG Technologies CZ, s.r.o.)
S3 avgblog; C:\WINDOWS\system32\drivers\avgbloga.sys [336920 2017-02-12] (AVG Technologies CZ, s.r.o.)
S3 avgbuniv; C:\WINDOWS\system32\drivers\avgbuniva.sys [50848 2017-02-12] (AVG Technologies CZ, s.r.o.)
S3 avgHwid; C:\WINDOWS\system32\drivers\avgHwid.sys [39288 2017-02-12] (AVG Technologies CZ, s.r.o.)
R2 avgMonFlt; C:\WINDOWS\system32\drivers\avgMonFlt.sys [127072 2017-02-12] (AVG Technologies CZ, s.r.o.)
S3 avgNetSec; C:\WINDOWS\system32\drivers\avgNetSec.sys [456936 2017-02-12] (AVG Technologies CZ, s.r.o.)
S3 avgRdr; C:\WINDOWS\system32\drivers\avgRdr2.sys [101624 2017-02-12] (AVG Technologies CZ, s.r.o.)
R0 avgRvrt; C:\WINDOWS\system32\drivers\avgRvrt.sys [75664 2017-02-12] (AVG Technologies CZ, s.r.o.)
S3 avgSnx; C:\WINDOWS\system32\drivers\avgSnx.sys [992488 2017-02-12] (AVG Technologies CZ, s.r.o.)
R1 avgSP; C:\WINDOWS\system32\drivers\avgSP.sys [555152 2017-02-12] (AVG Technologies CZ, s.r.o.)
S3 avgStm; C:\WINDOWS\system32\drivers\avgStm.sys [163512 2017-02-12] (AVG Technologies CZ, s.r.o.)
S3 avgVmm; C:\WINDOWS\system32\drivers\avgVmm.sys [311472 2017-02-12] (AVG Technologies CZ, s.r.o.)
R3 DDDriver; C:\WINDOWS\system32\drivers\DDDriver64Dcsa.sys [23760 2015-02-26] (Dell Computer Corporation)
R3 DellProf; C:\WINDOWS\system32\drivers\DellProf.sys [24240 2015-05-22] (Dell Computer Corporation)
R3 DellRbtn; C:\WINDOWS\System32\drivers\DellRbtn.sys [10752 2013-01-25] (OSR Open Systems Resources, Inc.)
S3 iaLPSS_SPI; C:\WINDOWS\System32\drivers\iaLPSS_SPI.sys [83960 2013-10-03] (Intel Corporation)
S3 iaLPSS_UART2; C:\WINDOWS\System32\drivers\iaLPSS_UART2.sys [128504 2013-10-03] (Intel Corporation)
R3 ibtusb; C:\WINDOWS\system32\DRIVERS\ibtusb.sys [349960 2016-07-12] (Intel Corporation)
R3 MEIx64; C:\WINDOWS\system32\DRIVERS\TeeDriverx64.sys [100824 2013-12-18] (Intel Corporation)
S0 mfeelamk; C:\WINDOWS\System32\drivers\mfeelamk.sys [83608 2016-08-02] (McAfee, Inc.)
S3 NetAdapterCx; C:\WINDOWS\System32\drivers\NetAdapterCx.sys [90624 2016-07-16] ()
R3 NETwNb64; C:\WINDOWS\System32\drivers\Netwbw02.sys [3485696 2016-07-16] (Intel Corporation)
R3 rt640x64; C:\WINDOWS\System32\drivers\rt640x64.sys [896744 2015-08-14] (Realtek                                            )
R3 SynRMIHID; C:\WINDOWS\system32\DRIVERS\SynRMIHID.sys [67248 2015-09-01] (Synaptics Incorporated)
S0 WdBoot; C:\WINDOWS\System32\drivers\WdBoot.sys [44056 2016-07-16] (Microsoft Corporation)
R0 WdFilter; C:\WINDOWS\System32\drivers\WdFilter.sys [290144 2016-07-16] (Microsoft Corporation)
R3 WdNisDrv; C:\WINDOWS\System32\Drivers\WdNisDrv.sys [123232 2016-07-16] (Microsoft Corporation)

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2017-02-15 18:53 - 2017-02-15 18:53 - 00002248 _____ C:\Users\Prab\Desktop\AdwCleaner[S0].txt
2017-02-15 18:49 - 2017-02-15 18:51 - 00000000 ____D C:\AdwCleaner
2017-02-15 18:39 - 2017-02-15 18:39 - 00016431 _____ C:\Users\Prab\Desktop\150217.txt
2017-02-15 18:34 - 2017-02-15 18:39 - 00016668 _____ C:\Users\Prab\Desktop\Fixlog.txt
2017-02-15 18:34 - 2017-02-15 18:34 - 00000000 ____D C:\Users\Prab\Desktop\FRST-OlderVersion
2017-02-15 18:28 - 2017-02-15 18:28 - 00000000 ___HD C:\OneDriveTemp
2017-02-14 21:27 - 2017-02-14 21:29 - 00034919 _____ C:\Users\Prab\Desktop\Addition.txt
2017-02-14 21:24 - 2017-02-15 18:57 - 00023143 _____ C:\Users\Prab\Desktop\FRST.txt
2017-02-14 21:23 - 2017-02-15 18:54 - 00000000 ____D C:\FRST
2017-02-14 21:23 - 2017-02-15 18:34 - 02422272 _____ (Farbar) C:\Users\Prab\Desktop\FRST64.exe
2017-02-14 21:15 - 2017-02-14 21:15 - 00003658 _____ C:\WINDOWS\System32\Tasks\AVG EUpdate Task
2017-02-14 21:07 - 2017-02-14 21:07 - 00000000 ____D C:\Users\Prab\AppData\Roaming\AVG
2017-02-14 20:51 - 2017-02-14 20:51 - 00000270 _____ C:\WINDOWS\Tasks\McAfeeLogon.job
2017-02-12 20:37 - 2017-02-12 20:37 - 00000000 ____D C:\ProgramData\Malwarebytes
2017-02-12 20:36 - 2017-02-12 20:36 - 55566792 _____ (Malwarebytes ) C:\Users\Prab\Desktop\mb3-setup-consumer-3.0.6.1469.exe
2017-02-12 20:22 - 2017-02-12 20:22 - 00992488 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgsnx.sys
2017-02-12 20:22 - 2017-02-12 20:22 - 00555152 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgSP.sys
2017-02-12 20:22 - 2017-02-12 20:22 - 00397800 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\avgBoot.exe
2017-02-12 20:22 - 2017-02-12 20:22 - 00311472 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgVmm.sys
2017-02-12 20:22 - 2017-02-12 20:22 - 00163512 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgStm.sys
2017-02-12 20:22 - 2017-02-12 20:22 - 00127072 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgMonFlt.sys
2017-02-12 20:22 - 2017-02-12 20:22 - 00101624 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgRdr2.sys
2017-02-12 20:22 - 2017-02-12 20:22 - 00075664 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgRvrt.sys
2017-02-12 20:22 - 2017-02-12 20:22 - 00039288 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgHwid.sys
2017-02-12 20:22 - 2017-02-12 20:22 - 00000348 ____H C:\WINDOWS\Tasks\Antivirus Emergency Update.job
2017-02-12 20:22 - 2017-02-12 20:21 - 00456936 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgNetSec.sys
2017-02-12 20:22 - 2017-02-12 20:21 - 00336920 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgbloga.sys
2017-02-12 20:22 - 2017-02-12 20:21 - 00311592 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgbidsdrivera.sys
2017-02-12 20:22 - 2017-02-12 20:21 - 00192096 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgbidsha.sys
2017-02-12 20:22 - 2017-02-12 20:21 - 00165624 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgbdiska.sys
2017-02-12 20:22 - 2017-02-12 20:21 - 00050848 _____ (AVG Technologies CZ, s.r.o.) C:\WINDOWS\system32\Drivers\avgbuniva.sys
2017-02-12 20:20 - 2017-02-12 20:33 - 00000943 _____ C:\Users\Public\Desktop\AVG.lnk
2017-02-12 20:20 - 2017-02-12 20:20 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG Zen
2017-02-12 20:19 - 2017-02-12 20:21 - 00000000 ____D C:\Program Files (x86)\AVG
2017-02-12 20:18 - 2017-02-14 20:57 - 00000000 ____D C:\Users\Prab\AppData\Local\AvgSetupLog
2017-02-12 20:18 - 2017-02-12 20:22 - 00000000 ____D C:\ProgramData\Avg
2017-02-12 20:18 - 2017-02-12 20:18 - 00000000 ____D C:\Users\Prab\AppData\Local\Avg
2017-02-12 20:12 - 2017-02-12 20:18 - 03449304 _____ (AVG Technologies CZ, s.r.o.) C:\Users\Prab\Desktop\AVG_Protection_Free_1606.exe
2017-02-12 19:50 - 2017-02-12 19:50 - 00000000 _____ C:\Users\Prab\AppData\Local\{2FE0C332-4D5E-45AE-B0D2-3A43BA689CF6}
2017-01-29 14:45 - 2017-01-29 14:45 - 00000000 ____D C:\Users\Prab\AppData\Local\ElevatedDiagnostics
2017-01-29 14:39 - 2017-02-14 20:36 - 00000214 _____ C:\WINDOWS\Tasks\CreateExplorerShellUnelevatedTask.job
2017-01-29 13:26 - 2017-01-29 13:26 - 00002640 _____ C:\Users\Public\Desktop\Skype.lnk
2017-01-29 13:26 - 2017-01-29 13:26 - 00000000 ___RD C:\Program Files (x86)\Skype
2017-01-29 13:26 - 2017-01-29 13:26 - 00000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Skype
2017-01-29 13:23 - 2017-01-29 13:23 - 00000000 ____D C:\Users\Prab\AppData\Local\CEF
2017-01-26 20:22 - 2017-01-26 20:22 - 00000000 ____D C:\WINDOWS\PCHEALTH

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2017-02-15 18:46 - 2014-12-04 18:39 - 00000000 ___RD C:\Users\Prab\OneDrive
2017-02-15 18:43 - 2016-10-29 18:52 - 00000180 _____ C:\WINDOWS\system32\{A6D608F0-0BDE-491A-97AE-5C4B05D86E01}.bat
2017-02-15 18:43 - 2014-12-04 18:35 - 00000000 __SHD C:\Users\Prab\IntelGraphicsProfiles
2017-02-15 18:41 - 2016-10-29 19:29 - 00000006 ____H C:\WINDOWS\Tasks\SA.DAT
2017-02-15 18:40 - 2016-07-16 11:47 - 00000000 ____D C:\WINDOWS\AppReadiness
2017-02-15 18:40 - 2016-07-16 06:04 - 00786432 _____ C:\WINDOWS\system32\config\BBI
2017-02-15 18:40 - 2014-12-11 23:15 - 00000000 ____D C:\WINDOWS\system32\MRT
2017-02-15 18:38 - 2016-07-16 11:47 - 00000000 ___HD C:\Program Files\WindowsApps
2017-02-15 18:35 - 2014-12-11 23:15 - 135657872 ____C (Microsoft Corporation) C:\WINDOWS\system32\MRT.exe
2017-02-15 18:34 - 2016-07-16 11:36 - 00000000 ____D C:\WINDOWS\CbsTemp
2017-02-14 21:24 - 2015-05-02 14:20 - 00002274 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome.lnk
2017-02-14 21:24 - 2015-05-02 14:20 - 00002262 _____ C:\Users\Public\Desktop\Google Chrome.lnk
2017-02-14 21:02 - 2015-07-22 20:23 - 00000000 ____D C:\Program Files\Common Files\AV
2017-02-14 21:02 - 2014-11-03 12:41 - 00000000 ____D C:\ProgramData\McAfee
2017-02-14 21:02 - 2014-11-03 12:41 - 00000000 ____D C:\Program Files\mcafee
2017-02-14 21:02 - 2014-11-03 12:41 - 00000000 ____D C:\Program Files\Common Files\McAfee
2017-02-14 21:02 - 2014-11-03 12:41 - 00000000 ____D C:\Program Files (x86)\McAfee
2017-02-14 20:54 - 2014-12-04 23:28 - 00000000 ____D C:\Users\Prab\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Games
2017-02-14 20:51 - 2016-07-16 11:47 - 00000000 ___HD C:\WINDOWS\ELAMBKUP
2017-02-14 20:51 - 2016-07-16 06:04 - 00032768 _____ C:\WINDOWS\system32\config\ELAM
2017-02-14 20:32 - 2016-10-29 18:57 - 00000000 ____D C:\Users\Prab
2017-02-14 20:28 - 2016-10-29 18:48 - 00000000 ____D C:\WINDOWS\system32\SleepStudy
2017-02-12 22:24 - 2014-11-03 12:37 - 00000000 ____D C:\Program Files (x86)\Amazon
2017-01-29 13:29 - 2015-03-08 16:24 - 00002457 _____ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk
2017-01-29 13:27 - 2016-10-29 19:29 - 00004562 _____ C:\WINDOWS\System32\Tasks\Adobe Acrobat Update Task
2017-01-29 13:27 - 2014-12-26 14:02 - 00000000 ____D C:\Users\Prab\AppData\Local\Adobe
2017-01-29 13:26 - 2015-12-02 12:15 - 00000000 ____D C:\Users\Prab\AppData\Local\Skype
2017-01-29 13:26 - 2015-12-02 12:14 - 00000000 ____D C:\ProgramData\Skype
2017-01-29 13:19 - 2016-07-16 11:45 - 00000000 ____D C:\WINDOWS\INF
2017-01-29 12:41 - 2014-11-03 12:29 - 00000000 ___RD C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Dell
2017-01-29 12:41 - 2014-11-03 12:29 - 00000000 ____D C:\Program Files\Dell
2017-01-26 20:19 - 2014-12-09 18:30 - 00000000 ____D C:\Users\Prab\AppData\Local\Citrix
2017-01-26 20:14 - 2017-01-02 20:10 - 00003266 _____ C:\WINDOWS\System32\Tasks\OneDrive Standalone Update Task v2
2017-01-26 20:14 - 2016-05-02 15:26 - 00002366 _____ C:\Users\Prab\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\OneDrive.lnk

==================== Files in the root of some directories =======

2017-02-12 19:50 - 2017-02-12 19:50 - 0000000 _____ () C:\Users\Prab\AppData\Local\{2FE0C332-4D5E-45AE-B0D2-3A43BA689CF6}
2016-10-29 18:52 - 2016-10-29 18:52 - 0000000 ____H () C:\ProgramData\DP45977C.lfl

Files to move or delete:
====================
C:\Users\Prab\AppData\Local\Microsoft\BingSvc\BingSvc.exe
C:\Users\Prab\AppData\Local\Microsoft\OneDrive\OneDrive.exe

==================== Bamital & volsnap ======================

(There is no automatic fix for files that do not pass verification.)

C:\WINDOWS\system32\winlogon.exe => File is digitally signed
C:\WINDOWS\system32\wininit.exe => File is digitally signed
C:\WINDOWS\explorer.exe => File is digitally signed
C:\WINDOWS\SysWOW64\explorer.exe => File is digitally signed
C:\WINDOWS\system32\svchost.exe => File is digitally signed
C:\WINDOWS\SysWOW64\svchost.exe => File is digitally signed
C:\WINDOWS\system32\services.exe => File is digitally signed
C:\WINDOWS\system32\User32.dll => File is digitally signed
C:\WINDOWS\SysWOW64\User32.dll => File is digitally signed
C:\WINDOWS\system32\userinit.exe => File is digitally signed
C:\WINDOWS\SysWOW64\userinit.exe => File is digitally signed
C:\WINDOWS\system32\rpcss.dll => File is digitally signed
C:\WINDOWS\system32\dnsapi.dll => File is digitally signed
C:\WINDOWS\SysWOW64\dnsapi.dll => File is digitally signed
C:\WINDOWS\system32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2016-11-09 21:12

==================== End of FRST.txt ============================

 

Additional scan result of Farbar Recovery Scan Tool (x64) Version: 15-02-2017 01
Ran by Prab (15-02-2017 18:57:35)
Running from C:\Users\Prab\Desktop
Windows 10 Home Version 1607 (X64) (2016-10-29 19:37:20)
Boot Mode: Normal
==========================================================

==================== Accounts: =============================

Administrator (S-1-5-21-1183906280-3348312512-3080848863-500 - Administrator - Disabled)
DefaultAccount (S-1-5-21-1183906280-3348312512-3080848863-503 - Limited - Disabled)
Guest (S-1-5-21-1183906280-3348312512-3080848863-501 - Limited - Disabled)
Prab (S-1-5-21-1183906280-3348312512-3080848863-1001 - Administrator - Enabled) => C:\Users\Prab
prabd_000 (S-1-5-21-1183906280-3348312512-3080848863-1002 - Limited - Enabled) => C:\Users\prabd_000
sheli_000 (S-1-5-21-1183906280-3348312512-3080848863-1003 - Limited - Enabled) => C:\Users\sheli_000

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AV: AVG Antivirus (Disabled - Up to date) {4D41356F-32AD-7C42-C820-63775EE4F413}
AS: Windows Defender (Enabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: AVG Antivirus (Disabled - Up to date) {F620D48B-1497-73CC-F290-58052563BEAE}

==================== Installed Programs ======================

(Only the adware programs with "Hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 2.8.1.451 - Adobe Systems Incorporated)
Adobe Dreamweaver CC 2014 (HKLM-x32\...\{7F823F8E-4348-11E4-8BF8-81763C49AA32}) (Version: 15.0.0 - Adobe Systems Incorporated)
Adobe Flash Player 16 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 16.0.0.257 - Adobe Systems Incorporated)
Adobe Photoshop CC 2014 (HKLM-x32\...\{D7A4F897-B20A-42D0-862D-CB5F6DB7391D}) (Version: 15.2.2 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.19) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.19 - Adobe Systems Incorporated)
Amazon 1Button App (HKLM-x32\...\{0A7D6F3C-F2AB-48ED-BE23-99791BFF87D6}) (Version: 1.0.0.4 - Amazon) <==== ATTENTION
AMD Catalyst Install Manager (HKLM\...\{161E08DE-252C-5567-ECEB-52D173E88224}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
Apple Application Support (32-bit) (HKLM-x32\...\{649A1FD9-5892-46AD-8DF0-C4A43FF61CB7}) (Version: 4.1 - Apple Inc.)
Apple Application Support (64-bit) (HKLM\...\{0DE0A178-AC7B-4650-806C-CF226DE03766}) (Version: 4.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{3540181E-340A-4E7A-B409-31663472B2F7}) (Version: 9.1.0.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{FFD1F7F1-1AC9-4BC4-A908-0686D635ABAF}) (Version: 2.1.4.131 - Apple Inc.)
AVG (HKLM\...\AvgZen) (Version: 1.126.2.56387 - AVG Technologies)
AVG Protection (HKLM-x32\...\AVG Antivirus) (Version: 17.1.3006 - AVG Technologies)
AVG Zen (Version: 1.126.7 - AVG Technologies) Hidden
Bonjour (HKLM\...\{56DDDFB8-7F79-4480-89D5-25E1F52AB28F}) (Version: 3.1.0.1 - Apple Inc.)
Citrix Receiver (HKLM-x32\...\CitrixOnlinePluginPackWeb) (Version: 14.4.0.8014 - Citrix Systems, Inc.)
Dell Backup and Recovery (HKLM-x32\...\{0ED7EE95-6A97-47AA-AD73-152C08A15B04}) (Version: 1.7.5.60 - Dell Inc.)
Dell Data Vault (Version: 4.3.5.1 - Dell Inc.) Hidden
Dell Digital Delivery (HKLM-x32\...\{D850CB7E-72BC-4510-BA4F-48932BFAB295}) (Version: 2.9.901.0 - Dell Products, LP)
Dell Foundation Services (HKLM\...\{C1C53DA1-9497-4ABB-A3D6-A63039820B37}) (Version: 3.3.7200.0 - Dell Inc.)
Dell Product Registration (HKLM-x32\...\{24F2AD94-CC1B-4294-B184-D4D31A3186A7}) (Version: 2.42.0012 - Aviata Inc.)
Dell SupportAssist (HKLM\...\PC-Doctor for Windows) (Version: 1.1.6664.10 - Dell)
Dell SupportAssistAgent (HKLM-x32\...\{287348C8-8B47-4C36-AF28-441A3B7D8722}) (Version: 1.1.1.14 - Dell)
Dell Touchpad (HKLM\...\SynTPDeinstKey) (Version: 19.0.15.2 - Synaptics Incorporated)
Dell Update (HKLM-x32\...\{D9D0E75C-F791-402A-98E2-A2F43E7B0CE3}) (Version: 1.1.1054.0 - Dell Inc.)
Dropbox 20 GB (HKLM-x32\...\{597A58EC-42D6-4940-8739-FB94491B013C}) (Version: 0.9.0 - Dropbox, Inc.)
FMW 1 (Version: 1.152.5 - AVG Technologies) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 56.0.2924.87 - Google Inc.)
Google Update Helper (x32 Version: 1.3.32.7 - Google Inc.) Hidden
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.22.1760 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 20.19.15.4531 - Intel Corporation)
Intel® PROSet/Wireless Software for Bluetooth® Technology(patch version 17.0.1423.2) (HKLM\...\{302600C1-6BDF-4FD1-1405-148929CC1385}) (Version: 17.0.1405.0464 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 13.0.0.1098 - Intel Corporation)
Intel® PROSet/Wireless Software (HKLM-x32\...\{694000a5-c594-49d2-b6e4-ef3960120b0f}) (Version: 17.1.0 - Intel Corporation)
iTunes (HKLM\...\{E690A491-702F-4DEC-9977-C015D1DBB57C}) (Version: 12.3.1.23 - Apple Inc.)
Microsoft Office (HKLM-x32\...\{90150000-0138-0409-0000-0000000FF1CE}) (Version: 15.0.4569.1506 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft OneDrive (HKU\S-1-5-21-1183906280-3348312512-3080848863-1001\...\OneDriveSetup.exe) (Version: 17.3.6743.1212 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50901.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
OEM Application Profile (HKLM-x32\...\{8F92E0CF-620B-5C20-F292-59C93567B06D}) (Version: 1.00.0000 - Advanced Micro Devices, Inc.)
Online Plug-in (x32 Version: 14.4.0.8014 - Citrix Systems, Inc.) Hidden
PX Profile Update (x32 Version: 1.00.1. - AMD) Hidden
Quickset64 (HKLM\...\{87CF757E-C1F1-4D22-865C-00C6950B5258}) (Version: 10.16.007 - Dell Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7544 - Realtek Semiconductor Corp.)
Self-service Plug-in (x32 Version: 4.4.0.11833 - Citrix Systems, Inc.) Hidden
Skype Click to Call (HKLM-x32\...\{873F8E7C-10E6-449F-BD7E-5FBA7C8E1C9B}) (Version: 8.5.0.9167 - Microsoft Corporation)
Skype™ 7.31 (HKLM-x32\...\{FC965A47-4839-40CA-B618-18F486F042C6}) (Version: 7.31.104 - Skype Technologies S.A.)
True Color (HKLM-x32\...\{9ece0e50-5966-4a25-a5ef-c93d1e209b04}) (Version: 5.0.0.1 - Entertainment Experience)
True Color (Version: 5.0.0.1 - Entertainment Experience LLC) Hidden
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
WampServer 2.5 (HKLM-x32\...\WampServer 2_is1) (Version:  - Hervé Leclerc (HeL))

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {075A3FEA-9999-42D8-AA97-522ECA12714A} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-05-02] (Google Inc.)
Task: {1AA73487-16A7-4132-8579-2989FFDC5317} - System32\Tasks\Dell SupportAssistAgent AutoUpdate => C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssist.exe [2015-09-30] (Dell Inc.)
Task: {2E733C5D-8BFA-4DAB-BF88-C01DFA1D5099} - System32\Tasks\SystemToolsDailyTest => uaclauncher.exe
Task: {352E6CA0-7314-4DF4-89C4-682368D80D57} - System32\Tasks\Microsoft\Windows\Workplace Join\Automatic-Workplace-Join => %SystemRoot%\System32\AutoWorkplace.exe
Task: {3DDB43F8-4CF5-452F-B609-D3FC1C5A88A4} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files (x86)\Apple Software Update\SoftwareUpdate.exe [2015-08-27] (Apple Inc.)
Task: {5BC05F07-276D-4F2F-A940-86F013896AFF} - System32\Tasks\Synaptics TouchPad Enhancements => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2015-09-01] (Synaptics Incorporated)
Task: {6DFA21BD-7A40-4F7C-ADBA-179D97EC7DF8} - System32\Tasks\PCDoctorBackgroundMonitorTask => C:\Program Files\Dell\SupportAssist\uaclauncher.exe [2015-05-25] (PC-Doctor, Inc.)
Task: {7A862121-501D-48DB-99A7-22D4B41497D3} - System32\Tasks\Adobe Acrobat Update Task => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [2016-12-19] (Adobe Systems Incorporated)
Task: {87306847-CF2B-466D-909A-A4E177FB7AAA} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Verification => C:\Program Files\Windows Defender\\MpCmdRun.exe [2016-07-16] (Microsoft Corporation)
Task: {8B3A45AF-F768-4418-BD0F-B01A8CE1DE0E} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Cleanup => C:\Program Files\Windows Defender\\MpCmdRun.exe [2016-07-16] (Microsoft Corporation)
Task: {9AA8CD92-62D8-4E3B-A826-9727272FCBEB} - System32\Tasks\PCDEventLauncherTask => C:\Program Files\Dell\SupportAssist\sessionchecker.exe
Task: {A3B982FB-2BFE-4DEF-B9A2-1C4CB0952113} - System32\Tasks\[email protected] => C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe [2014-10-14] (Adobe Systems Incorporated)
Task: {A55E6667-34E6-40BC-8933-CEFDE7CA057D} - System32\Tasks\CreateChoiceProcessTask => C:\Windows\BrowserChoice\browserchoice.exe
Task: {A70FD261-7204-4669-85AC-17C2359724F8} - System32\Tasks\McAfee Remediation (Prepare) => C:\Program Files\Common Files\AV\McAfee Anti-Virus And Anti-Spyware\upgrade.exe
Task: {A8973DB3-ECFB-48F9-9292-28A17FEBB23D} - System32\Tasks\Dell\Dell Product Registration => C:\Program Files (x86)\Dell Product Registration\prodreg.exe [2014-10-31] (Aviata Inc)
Task: {AC85641D-929B-4409-9561-587B0C75DAB9} - System32\Tasks\McAfee\McAfee Auto Maintenance Task Agent
Task: {AD4BE02C-1C62-4D82-8CEF-3D458F9CEDB7} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Scheduled Scan => C:\Program Files\Windows Defender\\MpCmdRun.exe [2016-07-16] (Microsoft Corporation)
Task: {C7999C2D-E57B-4B01-BC4F-CB37C3463CCE} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-05-02] (Google Inc.)
Task: {C7C030D4-D2D0-4C55-84E6-ECB61FC503E9} - System32\Tasks\Microsoft\Windows\Windows Defender\Windows Defender Cache Maintenance => C:\Program Files\Windows Defender\\MpCmdRun.exe [2016-07-16] (Microsoft Corporation)
Task: {C8C42CE8-EB6E-4440-AB04-A63896E2CBDD} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2015-04-05] (Adobe Systems Incorporated)
Task: {D7D7E5E7-5F33-4F75-82FA-E9FB57B0EA70} - System32\Tasks\McAfeeLogon => C:\PROGRA~1\COMMON~1\McAfee\Platform\McUICnt.exe
Task: {E1DF6F7C-057F-4013-8073-3EB89521A593} - System32\Tasks\AVG EUpdate Task => avgsetupx.exe
Task: {EA8FB8E2-5797-4E53-97F3-E48BC8444604} - System32\Tasks\OneDrive Standalone Update Task => C:\Users\Prab\AppData\Local\Microsoft\OneDrive\17.3.6517.0809\OneDriveStandaloneUpdater.exe
Task: {EEE58233-8FF4-44F8-9BF4-99919B30EBF8} - System32\Tasks\Dell\Dell Product Registration Update => C:\Program Files (x86)\Dell Product Registration\prodreg.exe [2014-10-31] (Aviata Inc)

(If an entry is included in the fixlist, the task (.job) file will be moved. The file which is running by the task will not be moved.)

Task: C:\WINDOWS\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\WINDOWS\Tasks\Antivirus Emergency Update.job => C:\Program Files (x86)\AVG\Antivirus\AvEmUpdate.exe
Task: C:\WINDOWS\Tasks\CreateExplorerShellUnelevatedTask.job => C:\WINDOWS\explorer.exe
Task: C:\WINDOWS\Tasks\McAfeeLogon.job => C:\PROGRA~1\COMMON~1\McAfee\Platform\McUICnt.exe

==================== Shortcuts =============================

(The entries could be listed to be restored or removed.)

==================== Loaded Modules (Whitelisted) ==============

2016-07-16 11:42 - 2016-07-16 11:42 - 00231424 _____ () C:\WINDOWS\SYSTEM32\ism32k.dll
2016-10-30 03:28 - 2016-10-30 03:28 - 02681200 _____ () C:\WINDOWS\system32\CoreUIComponents.dll
2013-12-24 22:05 - 2013-12-24 22:05 - 00466944 _____ () C:\WINDOWS\system32\DPPPlugin.dll
2015-10-13 05:45 - 2015-10-13 05:45 - 00085800 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
2015-10-13 05:45 - 2015-10-13 05:45 - 01328912 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
2014-09-21 18:46 - 2014-09-21 18:46 - 00101840 _____ () C:\Program Files\TrueColor\TrueColorALS.exe
2016-10-30 03:28 - 2016-10-30 03:28 - 02681200 _____ () C:\WINDOWS\SYSTEM32\CoreUIComponents.dll
2014-09-26 14:41 - 2014-09-26 14:41 - 01021088 _____ () C:\Program Files (x86)\Adobe\Adobe Creative Cloud\CoreSyncExtension\CoreSync_x64.dll
2016-05-27 14:50 - 2016-11-01 23:05 - 00401896 _____ () C:\WINDOWS\system32\igfxTray.exe
2016-10-30 03:28 - 2016-10-30 03:28 - 00134656 _____ () C:\Windows\ShellExperiences\Windows.UI.Shell.SharedUtilities.dll
2016-11-08 20:55 - 2016-11-02 10:30 - 00474112 _____ () C:\Windows\ShellExperiences\QuickActions.dll
2016-11-08 20:55 - 2016-11-02 10:21 - 09760768 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\CortanaApi.dll
2016-11-08 20:55 - 2016-11-02 10:15 - 01401856 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\Cortana.Core.dll
2016-11-08 20:55 - 2016-11-02 10:14 - 00757248 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\CSGSuggestLib.dll
2016-11-08 20:55 - 2016-11-02 10:15 - 01033216 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\Cortana.Actions.dll
2016-11-08 20:55 - 2016-11-02 10:16 - 02424320 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\Cortana.BackgroundTask.dll
2016-11-08 20:55 - 2016-11-02 10:17 - 04853760 _____ () C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersUI.dll
2017-02-14 21:23 - 2017-02-14 21:25 - 00073728 _____ () C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.11.105.0_x64__kzf8qxf38zg5c\SkypeHost.exe
2017-02-14 21:23 - 2017-02-14 21:25 - 00179712 _____ () C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.11.105.0_x64__kzf8qxf38zg5c\SkypeBackgroundTasks.dll
2017-02-14 21:23 - 2017-02-14 21:25 - 42895872 _____ () C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.11.105.0_x64__kzf8qxf38zg5c\SkyWrap.dll
2017-02-14 21:23 - 2017-02-14 21:24 - 02215424 _____ () C:\Program Files\WindowsApps\Microsoft.SkypeApp_11.11.105.0_x64__kzf8qxf38zg5c\roottools.dll
2017-02-12 20:22 - 2017-02-12 20:22 - 00171208 _____ () C:\Program Files (x86)\AVG\Antivirus\JsonRpcServer.dll
2017-02-12 20:22 - 2017-02-12 20:22 - 48936448 _____ () C:\Program Files (x86)\AVG\Antivirus\libcef.dll
2017-02-12 20:22 - 2017-02-12 20:22 - 00656040 _____ () C:\Program Files (x86)\AVG\Antivirus\ffl2.dll
2017-02-12 20:19 - 2017-02-12 20:18 - 48920064 _____ () C:\Program Files (x86)\AVG\UiDll\2623\libcef.dll
2014-11-03 12:29 - 2013-12-18 17:53 - 01242584 _____ () C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\ACE.dll

==================== Alternate Data Streams (Whitelisted) =========

(If an entry is included in the fixlist, only the ADS will be removed.)

==================== Safe Mode (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)

HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MBAMSwissArmy => ""="Driver"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMService => ""="Service"
HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\MBAMSwissArmy => ""="Driver"

==================== Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)

==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)

==================== Hosts content: ===============================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2013-08-22 13:25 - 2017-02-15 18:34 - 00000027 ____A C:\WINDOWS\system32\Drivers\etc\hosts

127.0.0.1       localhost

==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-1183906280-3348312512-3080848863-1001\Control Panel\Desktop\\Wallpaper -> C:\Windows\web\wallpaper\dell\BlueLava_1112000xx_inspiron_wallpaper58095_16x9_72dpi_RGB.jpg
DNS Servers: 192.168.1.254
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System => (ConsentPromptBehaviorAdmin: 5) (ConsentPromptBehaviorUser: 3) (EnableLUA: 1)
Windows Firewall is enabled.

==================== MSCONFIG/TASK MANAGER disabled items ==

HKLM\...\StartupApproved\Run: => "AdobeAAMUpdater-1.0"
HKLM\...\StartupApproved\Run: => "BTMTrayAgent"
HKLM\...\StartupApproved\Run: => "TrueColor UI"
HKLM\...\StartupApproved\Run: => "iTunesHelper"
HKLM\...\StartupApproved\Run32: => "Adobe Creative Cloud"
HKLM\...\StartupApproved\Run32: => "ConnectionCenter"
HKLM\...\StartupApproved\Run32: => "Redirector"
HKLM\...\StartupApproved\Run32: => "DropboxOEM"
HKLM\...\StartupApproved\Run32: => "iTunesHelper"
HKLM\...\StartupApproved\Run32: => "Adobe ARM"
HKU\S-1-5-21-1183906280-3348312512-3080848863-1001\...\StartupApproved\Run: => "BingSvc"
HKU\S-1-5-21-1183906280-3348312512-3080848863-1001\...\StartupApproved\Run: => "Skype"

==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [vm-monitoring-nb-session] => (Allow) LPort=139
FirewallRules: [{E92D70FB-B59B-451D-9BA0-FEF85A5CE2E2}] => (Allow) C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe
FirewallRules: [TCP Query User{CB55FD1C-BC2A-4F42-8289-C08C00F08FFF}C:\users\prab\appdata\roaming\bittorrent\bittorrent.exe] => (Allow) C:\users\prab\appdata\roaming\bittorrent\bittorrent.exe
FirewallRules: [UDP Query User{AF0C53DB-17F0-42BE-8B1C-5274076BFBCC}C:\users\prab\appdata\roaming\bittorrent\bittorrent.exe] => (Allow) C:\users\prab\appdata\roaming\bittorrent\bittorrent.exe
FirewallRules: [{11D0B382-44CB-4687-A8A5-CF9F0872BDEA}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{60ED8643-A09B-497A-8B7B-F770BA9C8FC7}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{7BDB9B9B-2BBE-4258-8CC3-01FEBB649731}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{CF5C6879-8E03-465B-B694-129781758817}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{29061587-1A55-455D-AB00-365C42ED8A11}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{D8205AB5-E032-43A3-9CD9-31DA0641E690}] => (Allow) C:\Program Files\Bonjour\mDNSResponder.exe
FirewallRules: [{495044C2-0665-4ACE-85F3-0E9E4AE4BC67}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{152A3D98-0451-477E-8BD2-5B7D9CBEC83B}] => (Allow) C:\Program Files (x86)\Bonjour\mDNSResponder.exe
FirewallRules: [{9CA4B604-E446-4CC0-AC03-D4CCC1EBE554}] => (Allow) C:\Program Files\iTunes\iTunes.exe
FirewallRules: [{3284AF27-9B86-40D5-8EBE-FF2B29D0911D}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

==================== Restore Points =========================

31-10-2016 09:57:57 Windows Update
06-11-2016 18:21:19 Windows Modules Installer
09-11-2016 21:41:12 Windows Update
09-11-2016 21:44:38 Windows Update
26-01-2017 20:18:54 Windows Update
15-02-2017 18:33:24 Windows Update

==================== Faulty Device Manager Devices =============

==================== Event log errors: =========================

Application errors:
==================
Error: (02/15/2017 06:47:51 PM) (Source: Perflib) (EventID: 1008) (User: )
Description: The Open Procedure for service "BITS" in DLL "C:\Windows\System32\bitsperf.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.

Error: (02/15/2017 06:33:46 PM) (Source: Microsoft-Windows-CAPI2) (EventID: 513) (User: )
Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

Details:
AddLegacyDriverFiles: Unable to back up image of binary Microsoft Link-Layer Discovery Protocol.

System Error:
Access is denied.
.

Error: (02/15/2017 06:26:30 PM) (Source: Windows Search Service) (EventID: 3104) (User: )
Description: Enumerating user sessions to generate filter pools failed.

Details:
 (HRESULT : 0x80040210) (0x80040210)

Error: (02/15/2017 06:26:30 PM) (Source: Windows Search Service) (EventID: 3104) (User: )
Description: Enumerating user sessions to generate filter pools failed.

Details:
 (HRESULT : 0x80040210) (0x80040210)

Error: (02/15/2017 06:26:30 PM) (Source: Windows Search Service) (EventID: 3104) (User: )
Description: Enumerating user sessions to generate filter pools failed.

Details:
 (HRESULT : 0x80040210) (0x80040210)

Error: (02/15/2017 06:26:30 PM) (Source: Windows Search Service) (EventID: 3104) (User: )
Description: Enumerating user sessions to generate filter pools failed.

Details:
 (HRESULT : 0x80040210) (0x80040210)

Error: (02/15/2017 06:26:30 PM) (Source: Windows Search Service) (EventID: 3104) (User: )
Description: Enumerating user sessions to generate filter pools failed.

Details:
 (HRESULT : 0x80040210) (0x80040210)

Error: (02/15/2017 06:26:30 PM) (Source: Windows Search Service) (EventID: 3104) (User: )
Description: Enumerating user sessions to generate filter pools failed.

Details:
 (HRESULT : 0x80040210) (0x80040210)

Error: (02/15/2017 06:26:30 PM) (Source: Windows Search Service) (EventID: 3104) (User: )
Description: Enumerating user sessions to generate filter pools failed.

Details:
 (HRESULT : 0x80040210) (0x80040210)

Error: (02/15/2017 06:26:29 PM) (Source: Windows Search Service) (EventID: 3104) (User: )
Description: Enumerating user sessions to generate filter pools failed.

Details:
 (HRESULT : 0x80040210) (0x80040210)

System errors:
=============
Error: (02/15/2017 06:46:05 PM) (Source: DCOM) (EventID: 10010) (User: NT AUTHORITY)
Description: The server {784E29F4-5EBE-4279-9948-1E8FE941646D} did not register with DCOM within the required timeout.

Error: (02/15/2017 06:43:35 PM) (Source: Service Control Manager) (EventID: 7000) (User: )
Description: The Windows Presentation Foundation Font Cache 3.0.0.0 service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

Error: (02/15/2017 06:43:34 PM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the FontCache3.0.0.0 service to connect.

Error: (02/15/2017 06:43:05 PM) (Source: DCOM) (EventID: 10016) (User: NT AUTHORITY)
Description: The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
{8D8F4F83-3594-4F07-8369-FC3C3CAE4919}
 and APPID
{F72671A9-012C-4725-9D2F-2A4D32D65169}
 to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Error: (02/15/2017 06:40:26 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x8024001e: Windows Malicious Software Removal Tool for Windows 8, 8.1, 10 and Windows Server 2012, 2012 R2, 2016 x64 Edition - January 2017 (KB890830).

Error: (02/15/2017 06:34:52 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x800706be: Security Update for Adobe Flash Player for Windows 10 Version 1607 (for x64-based Systems) (KB3214628).

Error: (02/15/2017 06:34:50 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Windows Search service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 30000 milliseconds: Restart the service.

Error: (02/15/2017 06:34:50 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Windows Modules Installer service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.

Error: (02/15/2017 06:34:50 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Dell Data Vault service terminated unexpectedly.  It has done this 1 time(s).

Error: (02/15/2017 06:34:50 PM) (Source: Service Control Manager) (EventID: 7031) (User: )
Description: The Intel® Capability Licensing Service Interface service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 0 milliseconds: Restart the service.

CodeIntegrity:
===================================
  Date: 2017-01-29 13:21:43.487
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-01-29 13:21:43.483
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Bonjour\mdnsNSP.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-01-08 12:54:03.043
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-01-08 12:54:02.919
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-01-08 12:54:02.746
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-01-08 12:54:02.736
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-01-08 12:54:02.727
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-01-08 12:54:02.718
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-01-08 12:54:02.531
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

  Date: 2017-01-08 12:54:02.521
  Description: Code Integrity determined that a process (\Device\HarddiskVolume5\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume5\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

==================== Memory info ===========================

Processor: Intel® Core™ i7-4510U CPU @ 2.00GHz
Percentage of memory in use: 29%
Total physical RAM: 8072.96 MB
Available physical RAM: 5705.04 MB
Total Virtual: 9352.96 MB
Available Virtual: 7047.07 MB

==================== Drives ================================

Drive c: (OS) (Fixed) (Total:922.32 GB) (Free:818.01 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (Size: 931.5 GB) (Disk ID: 95670C10)

Partition: GPT.

==================== End of Addition.txt ============================


  • 0

#5
Jr0x

Jr0x

    Malware removal team

  • Malware Removal
  • 1,825 posts

Hi Jay123p,
 

I'm unable to install the amazon app. The uninstall option isn't available, its just change or repair. I did try uninstalling it via repair, however it displayed 'fatal error' at the end of it.


Let's try this.

Revo Uninstaller

  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on Amazon 1Button App
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • When the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • When prompted click on Yes and then on next.
  • Put a check on any folders that are found and select delete
  • When prompted select yes then on next
  • Once done click Finish.

Once finished, please let me know if it was successful.


FRST.gifFix with FRST

  • Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below. To do this highlight the contents of the box, right click on it and select copy.
  • Right-click in the open notepad and select Paste.
  • Save it on the desktop as fixlist.txt

NOTE. It's important that both files, FRST/FRST64 and fixlist.txt are in the same location or the fix will not work.



Start
CreateRestorePoint:
CloseProcesses:

SearchScopes: HKU\S-1-5-21-1183906280-3348312512-3080848863-1001 -> {724B8B42-4AF1-4992-BD9F-6AB54296AD2C} URL = hxxps://uk.search.yahoo.com/search?fr=mcafee&type=C011GB105D20151212&p={searchTerms}
CHR DefaultSearchURL: Default -> hxxps://uk.search.yahoo.com/search?fr=mcafee&type=C211GB105D20151212&p={searchTerms}
CHR DefaultSearchKeyword: Default -> mcafee
S0 mfeelamk; C:\WINDOWS\System32\drivers\mfeelamk.sys [83608 2016-08-02] (McAfee, Inc.)
2017-02-14 20:51 - 2017-02-14 20:51 - 00000270 _____ C:\WINDOWS\Tasks\McAfeeLogon.job
2017-02-14 21:02 - 2014-11-03 12:41 - 00000000 ____D C:\ProgramData\McAfee
2017-02-14 21:02 - 2014-11-03 12:41 - 00000000 ____D C:\Program Files\mcafee
2017-02-14 21:02 - 2014-11-03 12:41 - 00000000 ____D C:\Program Files\Common Files\McAfee
2017-02-14 21:02 - 2014-11-03 12:41 - 00000000 ____D C:\Program Files (x86)\McAfee
Task: {A70FD261-7204-4669-85AC-17C2359724F8} - System32\Tasks\McAfee Remediation (Prepare) => C:\Program Files\Common Files\AV\McAfee Anti-Virus And Anti-Spyware\upgrade.exe
Task: {AC85641D-929B-4409-9561-587B0C75DAB9} - System32\Tasks\McAfee\McAfee Auto Maintenance Task Agent
Task: {D7D7E5E7-5F33-4F75-82FA-E9FB57B0EA70} - System32\Tasks\McAfeeLogon => C:\PROGRA~1\COMMON~1\McAfee\Platform\McUICnt.exe
Task: C:\WINDOWS\Tasks\McAfeeLogon.job => C:\PROGRA~1\COMMON~1\McAfee\Platform\McUICnt.exe

C:\WINDOWS\System32\drivers\mfeelamk.sys

Emptytemp:
Hosts:
End

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system.

Run FRST and press the Fix button just once and wait. The tool will make a log on the desktop (Fixlog.txt) please post it in your next reply.

Note: Your machine will reboot after the fix.

 

 

In your next reply, please include the following:

  • Whether you able to uninstall the application?
  • FRST fixlog

  • 0

#6
Jay123p

Jay123p

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts

Hi,

 

That seem to have done the job! Amazon app has been removed, thank you.

 

Here is the latest logs:

 

Fix result of Farbar Recovery Scan Tool (x64) Version: 15-02-2017 02
Ran by Prab (16-02-2017 21:38:40) Run:2
Running from C:\Users\Prab\Desktop
Loaded Profiles: Prab (Available Profiles: Prab & prabd_000 & sheli_000)
Boot Mode: Normal
==============================================

fixlist content:
*****************
Start
CreateRestorePoint:
CloseProcesses:

SearchScopes: HKU\S-1-5-21-1183906280-3348312512-3080848863-1001 -> {724B8B42-4AF1-4992-BD9F-6AB54296AD2C} URL = hxxps://uk.search.yahoo.com/search?fr=mcafee&type=C011GB105D20151212&p={searchTerms}
CHR DefaultSearchURL: Default -> hxxps://uk.search.yahoo.com/search?fr=mcafee&type=C211GB105D20151212&p={searchTerms}
CHR DefaultSearchKeyword: Default -> mcafee
S0 mfeelamk; C:\WINDOWS\System32\drivers\mfeelamk.sys [83608 2016-08-02] (McAfee, Inc.)
2017-02-14 20:51 - 2017-02-14 20:51 - 00000270 _____ C:\WINDOWS\Tasks\McAfeeLogon.job
2017-02-14 21:02 - 2014-11-03 12:41 - 00000000 ____D C:\ProgramData\McAfee
2017-02-14 21:02 - 2014-11-03 12:41 - 00000000 ____D C:\Program Files\mcafee
2017-02-14 21:02 - 2014-11-03 12:41 - 00000000 ____D C:\Program Files\Common Files\McAfee
2017-02-14 21:02 - 2014-11-03 12:41 - 00000000 ____D C:\Program Files (x86)\McAfee
Task: {A70FD261-7204-4669-85AC-17C2359724F8} - System32\Tasks\McAfee Remediation (Prepare) => C:\Program Files\Common Files\AV\McAfee Anti-Virus And Anti-Spyware\upgrade.exe
Task: {AC85641D-929B-4409-9561-587B0C75DAB9} - System32\Tasks\McAfee\McAfee Auto Maintenance Task Agent
Task: {D7D7E5E7-5F33-4F75-82FA-E9FB57B0EA70} - System32\Tasks\McAfeeLogon => C:\PROGRA~1\COMMON~1\McAfee\Platform\McUICnt.exe
Task: C:\WINDOWS\Tasks\McAfeeLogon.job => C:\PROGRA~1\COMMON~1\McAfee\Platform\McUICnt.exe

C:\WINDOWS\System32\drivers\mfeelamk.sys

Emptytemp:
Hosts:
End
*****************

Restore point was successfully created.
Processes closed successfully.
HKU\S-1-5-21-1183906280-3348312512-3080848863-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{724B8B42-4AF1-4992-BD9F-6AB54296AD2C} => key removed successfully
HKCR\CLSID\{724B8B42-4AF1-4992-BD9F-6AB54296AD2C} => key not found.
Chrome DefaultSearchURL => removed successfully
Chrome DefaultSearchKeyword => removed successfully
HKLM\System\CurrentControlSet\Services\mfeelamk => key removed successfully
mfeelamk => service removed successfully
C:\WINDOWS\Tasks\McAfeeLogon.job => moved successfully
C:\ProgramData\McAfee => moved successfully
C:\Program Files\mcafee => moved successfully
C:\Program Files\Common Files\McAfee => moved successfully
C:\Program Files (x86)\McAfee => moved successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{A70FD261-7204-4669-85AC-17C2359724F8} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{A70FD261-7204-4669-85AC-17C2359724F8} => key removed successfully
C:\WINDOWS\System32\Tasks\McAfee Remediation (Prepare) => moved successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\McAfee Remediation (Prepare) => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{AC85641D-929B-4409-9561-587B0C75DAB9} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{AC85641D-929B-4409-9561-587B0C75DAB9} => key removed successfully
C:\WINDOWS\System32\Tasks\McAfee\McAfee Auto Maintenance Task Agent => moved successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\McAfee\McAfee Auto Maintenance Task Agent => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{D7D7E5E7-5F33-4F75-82FA-E9FB57B0EA70} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{D7D7E5E7-5F33-4F75-82FA-E9FB57B0EA70} => key removed successfully
C:\WINDOWS\System32\Tasks\McAfeeLogon => moved successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\McAfeeLogon => key removed successfully
C:\WINDOWS\Tasks\McAfeeLogon.job => not found.
C:\WINDOWS\System32\drivers\mfeelamk.sys => moved successfully
C:\Windows\System32\Drivers\etc\hosts => moved successfully
Hosts restored successfully.

=========== EmptyTemp: ==========

BITS transfer queue => 0 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 7660373 B
Java, Flash, Steam htmlcache => 492 B
Windows/system/drivers => 16942 B
Edge => 885439 B
Chrome => 0 B
Firefox => 0 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Default => 0 B
Users => 0 B
ProgramData => 0 B
Public => 0 B
systemprofile => 128 B
systemprofile32 => 0 B
LocalService => 0 B
NetworkService => 6016 B
Prab => 112704943 B
prabd_000 => 0 B
sheli_000 => 0 B

RecycleBin => 100247 B
EmptyTemp: => 115.8 MB temporary data Removed.

================================

The system needed a reboot.

==== End of Fixlog 21:40:02 ====

Fix result of Farbar Recovery Scan Tool (x64) Version: 15-02-2017 02
Ran by Prab (16-02-2017 21:38:40) Run:2
Running from C:\Users\Prab\Desktop
Loaded Profiles: Prab (Available Profiles: Prab & prabd_000 & sheli_000)
Boot Mode: Normal
==============================================

fixlist content:
*****************
Start
CreateRestorePoint:
CloseProcesses:

SearchScopes: HKU\S-1-5-21-1183906280-3348312512-3080848863-1001 -> {724B8B42-4AF1-4992-BD9F-6AB54296AD2C} URL = hxxps://uk.search.yahoo.com/search?fr=mcafee&type=C011GB105D20151212&p={searchTerms}
CHR DefaultSearchURL: Default -> hxxps://uk.search.yahoo.com/search?fr=mcafee&type=C211GB105D20151212&p={searchTerms}
CHR DefaultSearchKeyword: Default -> mcafee
S0 mfeelamk; C:\WINDOWS\System32\drivers\mfeelamk.sys [83608 2016-08-02] (McAfee, Inc.)
2017-02-14 20:51 - 2017-02-14 20:51 - 00000270 _____ C:\WINDOWS\Tasks\McAfeeLogon.job
2017-02-14 21:02 - 2014-11-03 12:41 - 00000000 ____D C:\ProgramData\McAfee
2017-02-14 21:02 - 2014-11-03 12:41 - 00000000 ____D C:\Program Files\mcafee
2017-02-14 21:02 - 2014-11-03 12:41 - 00000000 ____D C:\Program Files\Common Files\McAfee
2017-02-14 21:02 - 2014-11-03 12:41 - 00000000 ____D C:\Program Files (x86)\McAfee
Task: {A70FD261-7204-4669-85AC-17C2359724F8} - System32\Tasks\McAfee Remediation (Prepare) => C:\Program Files\Common Files\AV\McAfee Anti-Virus And Anti-Spyware\upgrade.exe
Task: {AC85641D-929B-4409-9561-587B0C75DAB9} - System32\Tasks\McAfee\McAfee Auto Maintenance Task Agent
Task: {D7D7E5E7-5F33-4F75-82FA-E9FB57B0EA70} - System32\Tasks\McAfeeLogon => C:\PROGRA~1\COMMON~1\McAfee\Platform\McUICnt.exe
Task: C:\WINDOWS\Tasks\McAfeeLogon.job => C:\PROGRA~1\COMMON~1\McAfee\Platform\McUICnt.exe

C:\WINDOWS\System32\drivers\mfeelamk.sys

Emptytemp:
Hosts:
End
*****************

Restore point was successfully created.
Processes closed successfully.
HKU\S-1-5-21-1183906280-3348312512-3080848863-1001\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{724B8B42-4AF1-4992-BD9F-6AB54296AD2C} => key removed successfully
HKCR\CLSID\{724B8B42-4AF1-4992-BD9F-6AB54296AD2C} => key not found.
Chrome DefaultSearchURL => removed successfully
Chrome DefaultSearchKeyword => removed successfully
HKLM\System\CurrentControlSet\Services\mfeelamk => key removed successfully
mfeelamk => service removed successfully
C:\WINDOWS\Tasks\McAfeeLogon.job => moved successfully
C:\ProgramData\McAfee => moved successfully
C:\Program Files\mcafee => moved successfully
C:\Program Files\Common Files\McAfee => moved successfully
C:\Program Files (x86)\McAfee => moved successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{A70FD261-7204-4669-85AC-17C2359724F8} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{A70FD261-7204-4669-85AC-17C2359724F8} => key removed successfully
C:\WINDOWS\System32\Tasks\McAfee Remediation (Prepare) => moved successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\McAfee Remediation (Prepare) => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Plain\{AC85641D-929B-4409-9561-587B0C75DAB9} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{AC85641D-929B-4409-9561-587B0C75DAB9} => key removed successfully
C:\WINDOWS\System32\Tasks\McAfee\McAfee Auto Maintenance Task Agent => moved successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\McAfee\McAfee Auto Maintenance Task Agent => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{D7D7E5E7-5F33-4F75-82FA-E9FB57B0EA70} => key removed successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{D7D7E5E7-5F33-4F75-82FA-E9FB57B0EA70} => key removed successfully
C:\WINDOWS\System32\Tasks\McAfeeLogon => moved successfully
HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\McAfeeLogon => key removed successfully
C:\WINDOWS\Tasks\McAfeeLogon.job => not found.
C:\WINDOWS\System32\drivers\mfeelamk.sys => moved successfully
C:\Windows\System32\Drivers\etc\hosts => moved successfully
Hosts restored successfully.

=========== EmptyTemp: ==========

BITS transfer queue => 0 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 7660373 B
Java, Flash, Steam htmlcache => 492 B
Windows/system/drivers => 16942 B
Edge => 885439 B
Chrome => 0 B
Firefox => 0 B
Opera => 0 B

Temp, IE cache, history, cookies, recent:
Default => 0 B
Users => 0 B
ProgramData => 0 B
Public => 0 B
systemprofile => 128 B
systemprofile32 => 0 B
LocalService => 0 B
NetworkService => 6016 B
Prab => 112704943 B
prabd_000 => 0 B
sheli_000 => 0 B

RecycleBin => 100247 B
EmptyTemp: => 115.8 MB temporary data Removed.

================================

The system needed a reboot.

==== End of Fixlog 21:40:02 ====


  • 0

#7
Jr0x

Jr0x

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Hi Jay123p,


JRTbythisisu.png Fix with Junkware Removal Tool

Please download JRT by Thisisu and save the file to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.

  • Right-click on JRTbythisisu.png icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Follow the prompts and let this process run uninterrupted.
  • This scan can take a while, depending on your System specs.
  • Upon completion, a log (JRT.txt) will open on your desktop.

Please include the contents of that file in your reply.

Do not forget to re-enable your previously switched off protection software!
Please also manually reboot your machine after this procedure.


adwcleaner_new.pngRe-run AdwCleaner

Close all open windows and browsers.

Re-open AdwCleaner

  • Vista/7/8 users: Right click the AdwCleaner icon on the desktop, click Run as administrator and accept the UAC prompt to run AdwCleaner.
  • Click the Scan button and wait for the scan to finish.
  • Everything left checked will be deleted.
  • Now click the Cleaning button.
  • Once done it will ask to reboot, allow this.
  • On reboot a log will be produced please copy / paste that in your next reply. This report is also saved to C:\AdwCleaner\AdwCleaner[C1].txt

 

In your next reply, please include the following:

  • JRT log
  • AdwCleaner clean log
  • How is your machine running now?

  • 0

#8
Jr0x

Jr0x

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Hi, I will be away for a day, back on Sunday. Hence, might be late on my reply. 


  • 0

#9
Jr0x

Jr0x

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Hi, are you still with me?


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#10
Jr0x

Jr0x

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.


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#11
Jay123p

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Hi thanks for all your help on this.

 

General running speed has improved greatly. Please logs below as requested.

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.1.0 (12.05.2016)
Operating System: Windows 10 Home x64
Ran by Prab (Administrator) on 25/02/2017 at 11:03:38.94
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

File System: 2

Successfully deleted: C:\WINDOWS\system32\Tasks\PCDEventLauncherTask (Task)
Successfully deleted: C:\WINDOWS\system32\Tasks\PCDoctorBackgroundMonitorTask (Task)

 

Registry: 0

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on 25/02/2017 at 11:11:02.60
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

# AdwCleaner v6.043 - Logfile created 25/02/2017 at 11:22:59
# Updated on 27/01/2017 by Malwarebytes
# Database : 2017-02-24.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : Prab - PRAB
# Running from : C:\Users\Prab\Desktop\adwcleaner_6.043.exe
# Mode: Scan
# Support : https://www.malwarebytes.com/support

 

***** [ Services ] *****

No malicious services found.

***** [ Folders ] *****

No malicious folders found.

***** [ Files ] *****

No malicious files found.

***** [ DLL ] *****

No malicious DLLs found.

***** [ WMI ] *****

No malicious keys found.

***** [ Shortcuts ] *****

No infected shortcut found.

***** [ Scheduled Tasks ] *****

No malicious task found.

***** [ Registry ] *****

Key Found:  HKLM\SOFTWARE\Classes\Installer\Features\C3F6D7A0BA2FDE84EB329997B1FF786D
Key Found:  HKLM\SOFTWARE\Classes\Installer\Products\C3F6D7A0BA2FDE84EB329997B1FF786D
Key Found:  [x64] HKLM\SOFTWARE\Classes\Installer\Features\C3F6D7A0BA2FDE84EB329997B1FF786D
Key Found:  [x64] HKLM\SOFTWARE\Classes\Installer\Products\C3F6D7A0BA2FDE84EB329997B1FF786D
Key Found:  HKCU\Software\Google\Chrome\Extensions\fcfenmboojpjinhpgggodefccipikbpd
Key Found:  [x64] HKCU\Software\Google\Chrome\Extensions\fcfenmboojpjinhpgggodefccipikbpd

***** [ Web browsers ] *****

No malicious Firefox based browser items found.
Chrome pref Found:  [C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Web data] - uk.ask.com
Chrome pref Found:  [C:\Users\Prab\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences ] - fcfenmboojpjinhpgggodefccipikbpd

*************************

C:\AdwCleaner\AdwCleaner[S0].txt - [2248 Bytes] - [15/02/2017 18:51:09]
C:\AdwCleaner\AdwCleaner[S1].txt - [1736 Bytes] - [25/02/2017 11:22:59]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1809 Bytes] ##########


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#12
Jr0x

Jr0x

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Hi Jay123p,

Apologies for the delay. I didn't receive the notification on my email.

You ran the wrong mode for AdwCleaner. Please see my instruction in the previous post again. You're supposed to run the cleaning option instead of scan only.

After which, please follow the rest of the instruction below.

favicon-32x32.png Malwarebytes Anti-Malware

Please download Malwarebytes to your desktop.

Double-click mb3-setup-consumer-{version}.exe and follow the prompts to install the program.

Once the program has fully updated, Proceed with the Scan options and select "Threat Scan".

The Scan Pane is the introduction to scan-related options in the program. When you click Scan in the Menu Pane, you will see the screen shown below.

10a.png

After a scan has been executed, scan results are displayed as shown below. In this scan, three threats were detected.

13a.png

Put a checkmark on all detected and click on "Quarantine Selected"

18a.png

Selected reports may be viewed on screen, or exported to a text file for later viewing. Please note that only manual (on demand) scans are available for users of the free version of Malwarebytes.

19a.png

Please note that an Export button is shown at the bottom left corner of this screen. This allows you to make a copy of the log for use by other programs. You may export to your clipboard or to a text (TXT) file. Export to a .txt file and post its contents.


Scan with ESET Online Scanner

Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
Please visit ESET Online Scanner website.
Click Scan Now.

  • Download esetonlinescanner_enu.exe that you'll be given link to.
  • Double click esetonlinescanner_enu.exe.
  • Accept the Terms of Use

To perform the scan:

  • Make sure that Enable detection of potentially unwanted applications is selected.
  • In the Advanced Settings dropdown menu:
    • Enable detection of potentially unsafe applications are checked.
    • Enable detection of suspicious applications are checked.
    • Enable Anti-Stealth technology are checked.
    • Scan archives is checked.
    • Make sure that Clean threats automatically is unchecked.
    • Use custom proxy settings is unchecked.
  • Click Scan
  • The program will begin to download it's virus database. The speed may vary depending on your Internet connection.
  • When completed, the program will begin to scan. This may take several hours. Please, be patient.
  • Do not do anything on your machine as it may interrupt the scan.
  • When the scan is done results will be displayed. Click the Copy to clipboard.
  • When completed it'll show a list of "Threats found", click beneath it on Save to text file.... and save it as ESET log.txt on your Desktop.
  • Then click Do not clean. Place a checkmark at Delete application's data on close, click Finish and close the program.

Please include this logfile in your next reply.
Don't forget to re-enable previously switched-off protection software!

 

 

In your next reply, please include the following:

  • AdwCleaner log
  • Malwarebytes log
  • ESET log
  • Any other issue you're facing?

  • 0

#13
Jay123p

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Hi,

 

Please see below correct scan for adware and then Malwarebytes.

 

These scans are taking some time, I should have the final one complete tomorrow.

 

Thanks for your help!

 

# AdwCleaner v6.043 - Logfile created 27/02/2017 at 21:56:46
# Updated on 27/01/2017 by Malwarebytes
# Database : 2017-02-27.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : Prab - PRAB
# Running from : C:\Users\Prab\Desktop\adwcleaner_6.043.exe
# Mode: Clean
# Support : https://www.malwarebytes.com/support

 

***** [ Services ] *****

 

***** [ Folders ] *****

 

***** [ Files ] *****

 

***** [ DLL ] *****

 

***** [ WMI ] *****

 

***** [ Shortcuts ] *****

 

***** [ Scheduled Tasks ] *****

 

***** [ Registry ] *****

 

***** [ Web browsers ] *****

 

*************************

:: "Tracing" keys deleted
:: Winsock settings cleared

*************************

C:\AdwCleaner\AdwCleaner[C0].txt - [1873 Bytes] - [25/02/2017 11:25:26]
C:\AdwCleaner\AdwCleaner[C2].txt - [817 Bytes] - [27/02/2017 21:56:46]
C:\AdwCleaner\AdwCleaner[S0].txt - [2248 Bytes] - [15/02/2017 18:51:09]
C:\AdwCleaner\AdwCleaner[S1].txt - [1900 Bytes] - [25/02/2017 11:22:59]
C:\AdwCleaner\AdwCleaner[S2].txt - [1355 Bytes] - [27/02/2017 21:56:28]

########## EOF - C:\AdwCleaner\AdwCleaner[C2].txt - [1108 Bytes] ##########

 

 

 

 

 

 

 

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 2/27/17
Scan Time: 10:07 PM
Logfile: malwarebytes.txt
Administrator: Yes

-Software Information-
Version: 3.0.6.1469
Components Version: 1.0.50
Update Package Version: 1.0.1376
License: Free

-System Information-
OS: Windows 10
CPU: x64
File System: NTFS
User: PRAB\Prab

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 553885
Time Elapsed: 48 hr, 5 min, 47 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

-Scan Details-
Process: 0
(No malicious items detected)

Module: 0
(No malicious items detected)

Registry Key: 0
(No malicious items detected)

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 0
(No malicious items detected)

Physical Sector: 0
(No malicious items detected)

(end)


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#14
Jr0x

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Alright, noted.


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#15
Jay123p

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Hi,

 

It had taken 17 hours to complete lol, but eset scan has finally finished with 0 threats found. I'm guessing that's why it didn't give me an option to view logs?

 

Looks like the issue has been resolved? Thank you so much for all your help with this.


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