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Need virus removal help.


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#31
Zanarisfate

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Here is the search log

 

Farbar Recovery Scan Tool (x64) Version: 15-03-2017
Ran by Eskew (08-04-2017 07:25:32)
Running from C:\Users\Eskew\Desktop\New folder (5)
Boot Mode: Normal
 
================== Search Registry: "dataup" ===========
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{E7BC34A0-BA86-11CF-84B1-CBC2DA68BF6C}\1.0\0\win32]
""="C:\Program Files (x86)\dataup\NTSVC.ocx"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{E7BC34A0-BA86-11CF-84B1-CBC2DA68BF6C}\1.0\HELPDIR]
""="C:\Program Files (x86)\dataup"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WOW6432Node\CLSID\{E7BC34A3-BA86-11CF-84B1-CBC2DA68BF6C}\InprocServer32]
""="C:\PROGRA~2\dataup\NTSVC.ocx"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WOW6432Node\CLSID\{E7BC34A3-BA86-11CF-84B1-CBC2DA68BF6C}\ToolboxBitmap32]
""="C:\PROGRA~2\dataup\NTSVC.ocx, 1"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\Dataup]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{11EF8237-224D-4CF9-9039-61D08754EA5D}]
"Path"="\Microsoft\Windows\Application Experience\ProgramDataUpdater"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{11EF8237-224D-4CF9-9039-61D08754EA5D}]
"URI"="\Microsoft\Windows\Application Experience\ProgramDataUpdater"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Application Experience\ProgramDataUpdater]
[HKEY_USERS\S-1-5-21-105371738-2419289027-4122941235-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\SettingSync]
"DeviceMetadataUploaded"="0"
 
====== End of Search ======

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#32
RKinner

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Looks like it is still around:

 

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{E7BC34A0-BA86-11CF-84B1-CBC2DA68BF6C}\1.0\0\win32]
""="C:\Program Files (x86)\dataup\NTSVC.ocx"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{E7BC34A0-BA86-11CF-84B1-CBC2DA68BF6C}\1.0\HELPDIR]
""="C:\Program Files (x86)\dataup"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WOW6432Node\CLSID\{E7BC34A3-BA86-11CF-84B1-CBC2DA68BF6C}\InprocServer32]
""="C:\PROGRA~2\dataup\NTSVC.ocx"
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WOW6432Node\CLSID\{E7BC34A3-BA86-11CF-84B1-CBC2DA68BF6C}\ToolboxBitmap32]
""="C:\PROGRA~2\dataup\NTSVC.ocx, 1"
 
I checked on my win 10 and there are no 
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{E7BC34A0-BA86-11CF-84B1-CBC2DA68BF6C}\
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WOW6432Node\CLSID\{E7BC34A3-BA86-11CF-84B1-CBC2DA68BF6C}\
keys.  A Google search for {E7BC34A0-BA86-11CF-84B1-CBC2DA68BF6C} only brings up references to malware so it should be safe to remove both keys and their subkeys.
 
C:\Program Files (x86)\dataup and C:\PROGRA~2\dataup referred to by the registry entries refer to the same folder.  
 
Are you able to remove them yourself or do I need to build a fix list to do it?

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#33
Zanarisfate

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If you don't mind I would like a fix list.


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#34
RKinner

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Download the attached fixlist.txt to the same location as FRST
 
Attached File  fixlist.txt   334bytes   24 downloads
 
Run FRST and press Fix.  PC will reboot.
A fix log will be generated please post that 
 
Have FRST search the registry again fo dataup
 

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#35
Zanarisfate

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Fixlog

 

 

Fix result of Farbar Recovery Scan Tool (x64) Version: 15-03-2017
Ran by Eskew (08-04-2017 17:09:31) Run:3
Running from C:\Users\Eskew\Desktop\New folder (5)
Loaded Profiles: Eskew (Available Profiles: Eskew)
Boot Mode: Normal
==============================================
 
fixlist content:
*****************
DeleteKey: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{E7BC34A0-BA86-11CF-84B1-CBC2DA68BF6C}
DeleteKey: HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WOW6432Node\CLSID\{E7BC34A3-BA86-11CF-84B1-CBC2DA68BF6C}
RemoveDirectory: C:\Program Files (x86)\dataup
EmptyTemp:
CMD: for /F "tokens=*" %1 in ('wevtutil.exe el') DO wevtutil.exe cl "%1"
 
*****************
 
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{E7BC34A0-BA86-11CF-84B1-CBC2DA68BF6C} => key removed successfully
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\WOW6432Node\CLSID\{E7BC34A3-BA86-11CF-84B1-CBC2DA68BF6C} => key removed successfully
"C:\Program Files (x86)\dataup" => not found.
 
========= for /F "tokens=*" %1 in ('wevtutil.exe el') DO wevtutil.exe cl "%1" =========
 
 
========= End of CMD: =========
 
 
=========== EmptyTemp: ==========
 
BITS transfer queue => 0 B
DOMStore, IE Recovery, AppCache, Feeds Cache, Thumbcache, IconCache => 146795139 B
Java, Flash, Steam htmlcache => 355068170 B
Windows/system/drivers => 10598617 B
Edge => 9216 B
Chrome => 816086138 B
Firefox => 0 B
Opera => 0 B
 
Temp, IE cache, history, cookies, recent:
Default => 0 B
Users => 0 B
ProgramData => 0 B
Public => 0 B
systemprofile => 128 B
systemprofile32 => 1085366 B
LocalService => 0 B
NetworkService => 10112 B
Eskew => 1846837696 B
 
RecycleBin => 543060 B
EmptyTemp: => 3 GB temporary data Removed.
 
================================
 
 
The system needed a reboot.
 
==== End of Fixlog 17:10:22 ====
 
 
 
 
Search log
 
 
Farbar Recovery Scan Tool (x64) Version: 15-03-2017
Ran by Eskew (08-04-2017 17:20:23)
Running from C:\Users\Eskew\Desktop\New folder (5)
Boot Mode: Normal
 
================== Search Registry: "dataup" ===========
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\Dataup]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{11EF8237-224D-4CF9-9039-61D08754EA5D}]
"Path"="\Microsoft\Windows\Application Experience\ProgramDataUpdater"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{11EF8237-224D-4CF9-9039-61D08754EA5D}]
"URI"="\Microsoft\Windows\Application Experience\ProgramDataUpdater"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Windows\Application Experience\ProgramDataUpdater]
[HKEY_USERS\S-1-5-21-105371738-2419289027-4122941235-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\SettingSync]
"DeviceMetadataUploaded"="0"
 
====== End of Search ======

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#36
RKinner

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That looks better.  How is it running now?


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#37
Zanarisfate

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It runs a lot better now. I don't have to boot up process explorer everyday to suspend the programs.


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#38
RKinner

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I think we got it all then.  Time to clean up:

 

Time to clean up:
 
To delete the Quarantine Folder used by FRST create a fixlist.txt file with just the following line:
 
DeleteQuarantine:
 
Save the fixlist.txt to the same folder as FRST then run FRST and hit Fix.  You can easily delete any other folders and logs.
 
If we installed Speccy it needs to be uninstalled.  Process Explorer, VEW, AdwCleaner, JRT  and their logs and Speccy's log can just be deleted.
 
Also make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat.  Flash is now the most malware targeted program so it must be kept up to date.  Be careful with Adobe.  They are fond of offering optional downloads like yahoo or Ask toolbars or that worthless McAfee Security Scan.  Go slow and uncheck the optional stuff.
 
Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program.  There is an exploit out there now that can use it to get on your PC.  For Adobe Reader:  Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript.  OK Close program.  It's the same for Foxit reader except you uncheck Enable Javascript Actions. 
 
 
If you use Chrome/Firefox/IE then get the AdBlock Plus Add-on.  Go to adblockplus.org with each browser and get the add-on.  (It's actually a program for IE)
 
If Chrome/Firefox is slow loading make sure it only has the current Java add-on.  Then download and run Speedy Fox.
http://www.crystalidea.com/speedyfox.  Close Chrome/Firefox/Skpe. Hit Optimize.   You can run it any time that Chrome/Firefox seems slow starting..
 
If you are a Facebook user get the FB Purity extension for your browser:
This will stop all of the suggested pages and ads so that Facebook loads much quicker.
 
 
Be warned:  If you use Limewire, utorrent or any of the other P2P programs you will probably be coming back to the Malware Removal forum.  If you must use P2P then submit any files you get to http://virustotal.combeforeyou open them.
 
Due to a recent rise in the number of Crytolocker infections I am now recommending you install:
 
CryptoPrevent
 
 
The free version does not update on its own so you should check for updated versions once in a while. When you install it the default is NONE which is kind of worthless so change it to Standard or default. If you have problems after installing CryptoPrevent you can just uninstall it.
 
If you have a router, log on to it today and change the default password!  If using a Wireless router you really should be using encryption on the link.  Use the strongest (newest) encryption method that your router and PC wireless adapter support especially if you own a business.  See http://www.king5.com...0637284.htmlandhttp://www.seattlepi...ted-1344185.php for why encryption is important.  If you don't know how, visit the router maker's website.  They all have detailed step by step instructions or a wizard you can download.
 
Special note on Java.  Old Java versions should be removed after first clearing the Java Cache by following the instructions in:
Then remove the old versions by going to Control Panel, Programs and Features and Uninstall all Java programs which are not Java Version 7 update 25 or better.  These may call themselves: Java Runtime, Runtime Environment, Runtime, JRE, Java Virtual Machine, Virtual Machine, Java VM, JVM, VM, J2RE, J2SE.  Get the latest version from Java.com.  They will usually attempt to foist some garbage like the Ask toolbar, Yahoo toolbar or McAfee Security Scan on you as part of the download.  Just uncheck the garbage before the download (or install) starts.  If you use a 64-bit browser and want the 64-bit version of Java you need to use it to visit java.com.
Due to multiple security problems with Java we are now recommending that it not be installed unless you absolutely know you need it.  IF that is the case then go to Control Panel, Java, Security and slide it up to the highest level.  OK.
 
 
Ron

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