[truder]

Good Morning,

 

Hoping someone can help me with my current issue.

 

Upon trying to open my itunes, i get the following message "This application has failed to start because MSVCR100.dll was not found.  Re-installing the application may fix this problem.  That message is then followed by this message.. "itunes was not installed correctly.  Please reinstall itumes.  error 7 (windows error 193).

 

I have tried reinstalling a few times and each time continue getting these error messages.  I also googled MSVCR100.dll then downloaded the script adding it to my system but that didn't work either.

 

This is driving me crazy...  please help.

 

Thank you 

 

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Googling around it seems this is a common issue. Uninstalling ALL apple products then reinstalling iTunes seems to have been the fix for some...

 

Go to Control Panel > Programs, Uninstall a Program

Remove all of these items in the following order:

• iTunes
• Apple Software Update
• Apple Mobile Device Support (if this won't uninstall move on to the next item)
• Bonjour
• Apple Application Support

Restart the computer, download iTunes again, then reinstall.

 

Let me know how you go. 

[Makko]

Googling around it seems this is a common issue. Uninstalling ALL apple products then reinstalling iTunes seems to have been the fix for some...

 

Go to Control Panel > Programs, Uninstall a Program

Remove all of these items in the following order:

• iTunes
• Apple Software Update
• Apple Mobile Device Support (if this won't uninstall move on to the next item)
• Bonjour
• Apple Application Support

Restart the computer, download iTunes again, then reinstall.

 

Let me know how you go. 

[truder]

Good Morning and thanks for responding.  I'll give it a try and get back with the outcome.

 

Thanks,

[truder]

ok...update.

 

I removed the files as stated above.  I had previously tried re-installing the lasted itunes but had no luck.  I researched and read the itunes no longer supports Vista machines so with the help of the link below, i installed an older version.  This version allowed me to install itunes with no errors but now when i plug my phone in to connect with itunes i get a message that says i have to use a newer version of itunes to use my phone with it.  Any way around this?

 

Thanks again...link below

 

http://www.wikihow.c...n-Windows-Vista

[Makko]

Hey truder,

 

The most obvious way around this would be to upgrade your version of Windows. You won't be able to connect your phone via a way that doesn't void warranties or cause security issues. Besides, it's in your best interest to ensure your systems are up-to-date (phone and computer).

[truder]

ok.  Thank for the help.  i think I'll look into upgrading vista to Windows 7.

[truder]

Is upgrading my vista to 7 something you can help me with?  After upgrading to 7 will i then be able to upgrade again to 8 or 10 if i so choose?