This is the first time ever I'm experiencing issues of this magnitude with any of my computers and I'm pretty clueless as to what to do.
I found this forum a few hours ago and have made some progress with the tips I have found, but since I'm not coming any further to solving the problem by myself I figured I would create an account and try my luck. I'm crossing my fingers someone out there knows what to do.
(I run Windows 7 Professional 6.1.7601.23642 Service Pack 1 (64-bit), FYI)
Here's the story:
Everything began 3-4 days ago when I noticed that my music production software Abletone Live Suite 9 refused to launch when I tried to open it.
The only thing I remember downloading and installing the days before the problem appeared was an open source music editing software called Audacity.
I think that it's a pretty legit program though, so it would surprise me if it carried a virus.
First I thought it was just Ableton having the issue, but then I started noticing that my Dropbox folders didn't sync.
Then I tried to create some new folders and started noticing that something was wrong with that too.
The whole Explorer function of Windows seems to be affected.
When I try to delete, create or move files and folders I can't see the changes as they happen.
However if I exit the folder in question and go back to it, the changes have been made.
The same happens if I right click and hit "Refresh". Same when I restart the computer.
Navigating the explorer is sometimes slower than usual and sometimes it seems to be working like usual.
When I open "My Computer" I sometimes see no harddrives, just blank space, while the green loading indicator "behind" the file directory bar of the explorer window increases super slowly. (I hope that description made sense for you...)
Today I noticed a new thing. For the first time I realized that Ableton does in fact run, but it takes several minutes just to get to the loading screen.
Ordinarily the loading screen loads instantly and lasts just a couple of seconds.
Now it took minutes for it to show and minutes until I got into the program.
I can run other types of programs, such as Spotify or web browsers, without experiencing any issues.
I use a paid version of Avast, "Avast Pro Antivirus". It says that I'm protected, but I have a hard time believing this.
When I try to scan the computer with the function called "Smart Scan", it stops at 6% and won't move forward.
I have read up on some forums and have tried several programs that people seem to use to diagnose and alleviate issues like these.
Most of these programs stop in the middle of the process and crash.
Among all the programs "boopme" recommends in the thread, I could only get the program "ADW Cleaner" to finish its process.
It found 63 dangerous files and removed them, from what I can tell. The computer is still infected though. I'm still experiencing the same issues as before.
JRT worked too. It removed some stuff. I have the logs in case anyone's interested.
These programs crashed in the middle of their respective processes:
- MiniToolBox (stops on the step "List installed programs")
- TDSSKiller (when I start the scan the only thing that happens is that the duration the scan has lasted is showng.
0 objects processed, no threats found. It doesn't get anywhere, basically.
And further I can't close the program after it has crashed, not even by using the task manager.
- ESET (stops on 0%, error message 101)
- I tried running "tweaking.com Windows Repair" and it seemed to be working fine until the segment where it would start the repair processes,
but when I pressed "Open Repairs" the program crashed and the window disappeared.
This is where I am right now in my research. Honestly I'm a bit out of my depth.
If there is anybody out there who could take a look at my problem I would be so incredibly grateful.
I do my work on this computer and as it is now I'm completely incapacitated.
I run Windows 7 Professional 6.1.7601.23642 Service Pack 1 (64-bit).
Please let me know if you need more information and I will provide it as best as I can.
(And lastly, another piece of info. I had to upgrade to a 512 GB SSD from a 128 GB a couple of months ago since I ran out of space on the Windows disk.
I now run Windows from the new 512 SSD. I followed the instructions that came with the Samsung SSD in order to do this.
However, ever since then the computer has made beeping sounds now and then.
When it happens, the computer freezes for a second or so until the beep recedes.
The beeps come out of the speaker and not the computer itself.
The beeps last for about half a second and most of the time occurs "one by one", but sometimes at some times the beep occur quite frequently,
and in those cases they sort of "stack" on top of eachother (if that makes sense), causing the computer to lag for several seconds,
and in some rare cases forcing me to shut of the computer.
I don't know if this is related to the new problems, but I just thought I'd mention it.)
Edited by astorian, 02 March 2017 - 04:16 PM.