[puturus]

First of all, Hello!  I'm new here ^.^

Not sure if this would be the correct place to post my problem, but here we go....

 

So... when I shutdown my computer, i get a blue screen of death with "DRIVER_IRQL_NOT_LESS_OR_EQUAL"

But this is not actually the problem itself.

 

What I want, is to schedule a computer shutdown, but I can't do it because of this error. If i use the "Task Scheduler" it will try to shutdown, i will get the blue screen and the computer will just reboot. OR if i deactivate the automatic restart when system failure, it will stay at the blue screen.

 

I know that the ideal thing would be solving the blue screen problem, but, is there a way, a script I could run in a batch file that would "kill my power" (or whatever it's called what happens when I long press the power button, which is the way I have been shutdowning my PC for a couple of months now )

 

Thank you

I appreciate your help

[Advertisements]

This may be something you've already tried, but open a command shell and try "shutdown -s -t 0".. this will shutdown your computer immediately. It may blue screen again, as it basically executes the same program as when you click shutdown, but it's worth a shot.

[UnloosedCake]

This may be something you've already tried, but open a command shell and try "shutdown -s -t 0".. this will shutdown your computer immediately. It may blue screen again, as it basically executes the same program as when you click shutdown, but it's worth a shot.

[puturus]

Thank you UnloosedCake for trying to help me

 

Yeah, I tried this and, as you say, it's basically the same, so the BSOD appears anyways

[DonnaB]

Hi purturus,

Welcome to GeeksToGo!

Which OS are we discussing here? Vista or Windows 7?
 

I know that the ideal thing would be solving the blue screen problem, but, is there a way, a script I could run in a batch file that would "kill my power" (or whatever it's called what happens when I long press the power button, which is the way I have been shutdowning my PC for a couple of months now )

You're right! The logical solution is to fix what is causing the blue screen, not find a way to bypass it.

A computer was not designed for the "hard shutdown" method as you have been doing for the last couple of months. This can cause severe damage to your file system and possible physical condition of the hard drive. If you have been shutting down your computer for months now with no damage, then lucky you, but all it takes is that one time to shut it down improperly and the cost to fix could be that you will need to reinstall windows or worse case scenario replace damaged hardware.

You said this has been occurring for a couple of months now. The "DRIVER_IRQL_NOT_LESS_OR_EQUAL" can be the result of a bad driver update or a driver that needs to be updated. This can even occur when new hardware has been installed and the driver needs to be updated.

Have you tried a system restore to a time before you started to get the blue screens? If you can not access you computer in normal mode, you can perform a system restore in Safe Mode, though the system restore in Safe Mode is irreversible.

Do you recall when this blue screen began. Let's check a few things before I provide some instructions on how to possible fix this proplem:

Please download MiniToolBox and run it.

On the interface of the screen that pops up, you will see a list of options to check. Look for and place a checkmark the following 4 boxes only. No sense in checking them all at this time:

• List last 10 Event Viewer log
• List Installed Programs
• List Devices - (dial) Only Problems - (dial) No Driver - (dial) All
• List Restore Points

Click Go and post the result.

Donna

[puturus]

Thank you DonnaB for your reply ^.^

 

Let's see:

 

-The OS is windows 7, but originally this laptop had Vista, and before going to Seven, I also had it running with W8.

Couldn't update to 10 because another blue screen appears while upgrading, but I'm not sure if it has any relation, as I couldn't find any code or error name, just the sad face and the "something went wrong" message.

 

-Also, I posted this on another Computer Helping forum, and we are discussing the possibility of the charger being the problem, as it broke long ago and the one i bought wasn't the original. The battery lasts 5-10 min if I unplug the PC.

 

-Shutdowning the computer in safe mode also causes the BSOD to appear.

 

They also asked me to run BlueScreenView and this is what I got:

Dump File         : 092516-21390-01.dmp
Crash Time        : 25/09/2016 7:56:21
Bug Check String  : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code    : 0x000000d1
Parameter 1       : 0xcff30023
Parameter 2       : 0x000000ff
Parameter 3       : 0x00000008
Parameter 4       : 0xcff30023
Caused By Driver  : 
Caused By Address : 
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : 32-bit
Crash Address     : 
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\092516-21390-01.dmp
Processors Count  : 2
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 131.072
Dump File Time    : 25/09/2016 14:26:42
==================================================

This was the dump file.

And this is the filename associated to it:

==================================================
Filename          : Unknown_Module_b7a2132f
Address In Stack  : 
From Address      : 0xb7a2132f
To Address        : 0xb7a2132f
Size              : 0x00000000
Time Stamp        : 0x00000000
Time String       : 
Product Name      : 
File Description  : 
File Version      : 
Company           : 
Full Path         : 
==================================================

 

(Sry if this wasn't necessary, but i thought I might aswell post this if it may help you somehow ^^' )

 

 

 

 

Now, for what you have asked me:

 

MiniToolBox by Farbar  Version: 17-06-2016

Ran by Sarrrr (administrator) on 04-03-2017 at 18:31:06

Running from "C:\Users\Sarrrr\Desktop"

Microsoft Windows 7 Professional  Service Pack 1 (X86)

Model: F5VL Manufacturer: ASUSTeK Computer Inc.

Boot Mode: Normal

***************************************************************************

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (03/04/2017 06:15:56 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)

Description: Unloading the performance counter strings for service WmiApRpl (WmiApRpl) failed. The first DWORD in the Data section contains the error code.

 

Error: (03/04/2017 06:15:56 AM) (Source: Microsoft-Windows-LoadPerf) (User: NT AUTHORITY)

Description: The performance strings in the Performance registry value is corrupted when process Performance extension counter provider. The BaseIndex value from the Performance registry is the first DWORD in the Data section, LastCounter value is the second DWORD in the Data section, and LastHelp value is the third DWORD in the Data section.

 

Error: (03/04/2017 06:02:28 AM) (Source: Microsoft-Windows-CAPI2) (User: )

Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

 

 

Details:

AddCoreCsiFiles : GetNextFileMapContent() failed.

 

System Error:

Data error (cyclic redundancy check).

.

 

Error: (03/04/2017 06:02:07 AM) (Source: Microsoft-Windows-CAPI2) (User: )

Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

 

 

Details:

AddCoreCsiFiles : GetNextFileMapContent() failed.

 

System Error:

Data error (cyclic redundancy check).

.

 

Error: (03/04/2017 06:02:07 AM) (Source: VSS) (User: )

Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-3321001547-4002866867-3597253445-1001_new).  hr = 0x80070539, The security ID structure is invalid.

.

 

 

Operation:

   OnIdentify event

   Gathering Writer Data

 

Context:

   Execution Context: Shadow Copy Optimization Writer

   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}

   Writer Name: Shadow Copy Optimization Writer

   Writer Instance ID: {6a34c39a-28fa-4116-ad7a-0a9831aa4dc1}

 

Error: (03/04/2017 06:01:47 AM) (Source: VSS) (User: )

Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-3321001547-4002866867-3597253445-1001_new).  hr = 0x80070539, The security ID structure is invalid.

.

 

 

Operation:

   OnIdentify event

   Gathering Writer Data

 

Context:

   Execution Context: Shadow Copy Optimization Writer

   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}

   Writer Name: Shadow Copy Optimization Writer

   Writer Instance ID: {6a34c39a-28fa-4116-ad7a-0a9831aa4dc1}

 

Error: (03/04/2017 06:01:01 AM) (Source: Microsoft-Windows-CAPI2) (User: )

Description: Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.

 

 

Details:

AddCoreCsiFiles : GetNextFileMapContent() failed.

 

System Error:

Data error (cyclic redundancy check).

.

 

Error: (03/04/2017 06:00:40 AM) (Source: VSS) (User: )

Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-3321001547-4002866867-3597253445-1001_new).  hr = 0x80070539, The security ID structure is invalid.

.

 

 

Operation:

   OnIdentify event

   Gathering Writer Data

 

Context:

   Execution Context: Shadow Copy Optimization Writer

   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}

   Writer Name: Shadow Copy Optimization Writer

   Writer Instance ID: {6a34c39a-28fa-4116-ad7a-0a9831aa4dc1}

 

Error: (03/04/2017 06:00:39 AM) (Source: VSS) (User: )

Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-3321001547-4002866867-3597253445-1001_new).  hr = 0x80070539, The security ID structure is invalid.

.

 

 

Operation:

   OnIdentify event

   Gathering Writer Data

 

Context:

   Execution Context: Shadow Copy Optimization Writer

   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}

   Writer Name: Shadow Copy Optimization Writer

   Writer Instance ID: {6a34c39a-28fa-4116-ad7a-0a9831aa4dc1}

 

Error: (03/04/2017 06:00:39 AM) (Source: VSS) (User: )

Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface.  hr = 0x80070005, Access is denied.

.

This is often caused by incorrect security settings in either the writer or requestor process.

 

 

Operation:

   Gathering Writer Data

 

Context:

   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}

   Writer Name: System Writer

   Writer Instance ID: {20e3a906-3899-49ca-8d29-144bdbab7eed}

 

 

System errors:

=============

Error: (03/04/2017 06:29:42 PM) (Source: Service Control Manager) (User: )

Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error: 

%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

 

 

Error: (03/04/2017 06:29:42 PM) (Source: Service Control Manager) (User: )

Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error: 

%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

 

 

Error: (03/04/2017 06:29:42 PM) (Source: Service Control Manager) (User: )

Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error: 

%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

 

 

Error: (03/04/2017 06:27:35 PM) (Source: Service Control Manager) (User: )

Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error: 

%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

 

 

Error: (03/04/2017 06:27:35 PM) (Source: Service Control Manager) (User: )

Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error: 

%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

 

 

Error: (03/04/2017 06:27:35 PM) (Source: Service Control Manager) (User: )

Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error: 

%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

 

 

Error: (03/04/2017 06:22:35 PM) (Source: Service Control Manager) (User: )

Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error: 

%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

 

 

Error: (03/04/2017 06:22:35 PM) (Source: Service Control Manager) (User: )

Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error: 

%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

 

 

Error: (03/04/2017 06:22:35 PM) (Source: Service Control Manager) (User: )

Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error: 

%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

 

 

Error: (03/04/2017 06:20:28 PM) (Source: Service Control Manager) (User: )

Description: The Computer Browser service depends on the Workstation service which failed to start because of the following error: 

%%1058 = The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

 

 

 

Microsoft Office Sessions:

=========================

Error: (03/04/2017 06:15:56 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)

Description: WmiApRplWmiApRpl8F20300004D070000

 

Error: (03/04/2017 06:15:56 AM) (Source: Microsoft-Windows-LoadPerf)(User: NT AUTHORITY)

Description: Performance1637070000000000000000000009030000

 

Error: (03/04/2017 06:02:28 AM) (Source: Microsoft-Windows-CAPI2)(User: )

Description: 

Details:

AddCoreCsiFiles : GetNextFileMapContent() failed.

 

System Error:

Data error (cyclic redundancy check).

 

Error: (03/04/2017 06:02:07 AM) (Source: Microsoft-Windows-CAPI2)(User: )

Description: 

Details:

AddCoreCsiFiles : GetNextFileMapContent() failed.

 

System Error:

Data error (cyclic redundancy check).

 

Error: (03/04/2017 06:02:07 AM) (Source: VSS)(User: )

Description: ConvertStringSidToSid(S-1-5-21-3321001547-4002866867-3597253445-1001_new)0x80070539, The security ID structure is invalid.

 

 

Operation:

   OnIdentify event

   Gathering Writer Data

 

Context:

   Execution Context: Shadow Copy Optimization Writer

   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}

   Writer Name: Shadow Copy Optimization Writer

   Writer Instance ID: {6a34c39a-28fa-4116-ad7a-0a9831aa4dc1}

 

Error: (03/04/2017 06:01:47 AM) (Source: VSS)(User: )

Description: ConvertStringSidToSid(S-1-5-21-3321001547-4002866867-3597253445-1001_new)0x80070539, The security ID structure is invalid.

 

 

Operation:

   OnIdentify event

   Gathering Writer Data

 

Context:

   Execution Context: Shadow Copy Optimization Writer

   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}

   Writer Name: Shadow Copy Optimization Writer

   Writer Instance ID: {6a34c39a-28fa-4116-ad7a-0a9831aa4dc1}

 

Error: (03/04/2017 06:01:01 AM) (Source: Microsoft-Windows-CAPI2)(User: )

Description: 

Details:

AddCoreCsiFiles : GetNextFileMapContent() failed.

 

System Error:

Data error (cyclic redundancy check).

 

Error: (03/04/2017 06:00:40 AM) (Source: VSS)(User: )

Description: ConvertStringSidToSid(S-1-5-21-3321001547-4002866867-3597253445-1001_new)0x80070539, The security ID structure is invalid.

 

 

Operation:

   OnIdentify event

   Gathering Writer Data

 

Context:

   Execution Context: Shadow Copy Optimization Writer

   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}

   Writer Name: Shadow Copy Optimization Writer

   Writer Instance ID: {6a34c39a-28fa-4116-ad7a-0a9831aa4dc1}

 

Error: (03/04/2017 06:00:39 AM) (Source: VSS)(User: )

Description: ConvertStringSidToSid(S-1-5-21-3321001547-4002866867-3597253445-1001_new)0x80070539, The security ID structure is invalid.

 

 

Operation:

   OnIdentify event

   Gathering Writer Data

 

Context:

   Execution Context: Shadow Copy Optimization Writer

   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}

   Writer Name: Shadow Copy Optimization Writer

   Writer Instance ID: {6a34c39a-28fa-4116-ad7a-0a9831aa4dc1}

 

Error: (03/04/2017 06:00:39 AM) (Source: VSS)(User: )

Description: 0x80070005, Access is denied.

 

 

Operation:

   Gathering Writer Data

 

Context:

   Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}

   Writer Name: System Writer

   Writer Instance ID: {20e3a906-3899-49ca-8d29-144bdbab7eed}

 

 

=========================== Installed Programs ============================

 

µTorrent (HKCU\...\uTorrent) (Version: 3.4.9.43295 - BitTorrent Inc.)

Adobe Acrobat Reader DC - Español (HKLM\...\{AC76BA86-7AD7-1034-7B44-AC0F074E4100}) (Version: 15.023.20070 - Adobe Systems Incorporated)

Adobe Refresh Manager (HKLM\...\{AC76BA86-0804-1033-1959-001824211354}) (Version: 1.8.0 - Adobe Systems Incorporated) Hidden

Advanced Driver Updater (HKLM\...\Advanced Driver Updater_is1) (Version: 2.7.1086.16665 - Systweak Inc)

ATI Catalyst Install Manager (HKLM\...\{333F62B7-5B5A-1CA6-091F-F4F819161876}) (Version: 3.0.833.0 - ATI Technologies, Inc.)

AutoHotkey 1.1.24.00 (HKLM\...\AutoHotkey) (Version: 1.1.24.00 - Lexikos)

Brawlhalla (HKLM\...\Steam App 291550) (Version:  - Blue Mammoth Games)

CCleaner (HKLM\...\CCleaner) (Version: 5.22 - Piriform)

Driver Booster 4.1 (HKLM\...\Driver Booster_is1) (Version: 4.1.0 - IObit)

Google Chrome (HKLM\...\Google Chrome) (Version: 56.0.2924.87 - Google Inc.)

Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.32.7 - Google Inc.) Hidden

Malwarebytes Anti-Malware versión 2.2.1.1043 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)

Microsoft .NET Framework 4.6.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01590 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)

Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 (HKLM\...\{f65db027-aff3-4070-886a-0d87064aabb1}) (Version: 12.0.30501.0 - Microsoft Corporation)

Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026 (HKLM\...\{74d0e5db-b326-4dae-a6b2-445b9de1836e}) (Version: 14.0.23026.0 - Microsoft Corporation)

Motorola SM56 Speakerphone Modem (HKLM\...\SMSERIAL) (Version: 6.12.25.06 - Motorola Inc)

Opera Stable 43.0.2442.1144 (HKLM\...\Opera 43.0.2442.1144) (Version: 43.0.2442.1144 - Opera Software)

Python 2.7.12 (HKLM\...\{9DA28CE5-0AA5-429E-86D8-686ED898C665}) (Version: 2.7.12150 - Python Software Foundation)

Realtek Card Reader (HKLM\...\{5BC2B5AB-80DE-4E83-B8CF-426902051D0A}) (Version: 10.0.10586.31225 - Realtek Semiconductor Corp.)

SharpKeys (HKLM\...\{636E94DA-99C0-448F-A931-3DAD83B4975F}) (Version: 3.5.0000 - RandyRants.com)

Steam (HKLM\...\Steam) (Version: 2.10.91.91 - Valve Corporation)

USB2.0 1.3M Web Cam (HKLM\...\USB2.0 1.3M Web Cam) (Version:  - )

USB2.0 1.3M WebCam (HKLM\...\USB2.0 1.3M WebCam) (Version:  - )

VLC media player (HKLM\...\VLC media player) (Version: 2.2.4 - VideoLAN)

WinRAR 5.31 (32-bit) (HKLM\...\WinRAR archiver) (Version: 5.31.0 - win.rar GmbH)

 

========================= Devices: ================================

 

========================= Restore Points ==================================

 

26-02-2017 08:58:30 Windows Update

27-02-2017 22:04:04 Revo Uninstaller's restore point - DriverToolkit version 8.5.0.0

27-02-2017 22:22:01 Revo Uninstaller's restore point - DriverToolkit version 8.4.0.0

27-02-2017 22:40:25 Advanced Driver Updater

28-02-2017 14:01:20 Driver Booster : Atheros AR5007EG Wireless Network Adapter

28-02-2017 14:26:14 Installed DirectX

28-02-2017 14:34:32 Windows Update

04-03-2017 04:59:26 Driver Booster : ATK0100 ACPI UTILITY

04-03-2017 05:00:39 Advanced Driver Updater

04-03-2017 05:02:07 Instalado Realtek Card Reader

 

**** End of log ****

 

 

 

Sry for the long post and thank you in advance 

[DonnaB]

The OS is windows 7, but originally this laptop had Vista, and before going to Seven, I also had it running with W8.
Couldn't update to 10 because another blue screen appears while upgrading, but I'm not sure if it has any relation, as I couldn't find any code or error name, just the sad face and the "something went wrong" message.

Wow! Poor thing has been around for awhile huh? Could be a hardware issue since it started out as Vista and went on a roller coaster ride of OS's.

Also, I posted this on another Computer Helping forum, and we are discussing the possibility of the charger being the problem, as it broke long ago and the one i bought wasn't the original. The battery lasts 5-10 min if I unplug the PC.

Sounds to me like the battery itself is not holding a charge. When is the last time you got a new battery? I have nothing but laptops and have only once contacted the manufacturer to purchase the original power adapter/charger. Most times I got my replacements at my local tech shop. I was under the impression that it didn't matter if it was the original if the voltages were within range. I have never had bsod's due to the wrong adapter.

Since you have an on going topic at another help forum, I have to resist my desire to continue helping you. Posting topics in multiple forums is self defeating and can be can be detrimental to your computer. Each and everyone of us has a different method to come to the same conclusion and mixing the two methods could have reverse effects. I appreciate that you mentioned you have a another open topic elsewhere. Usually we prefer that one or the other be closed to prevent travesty.

I am going to go ahead and lock this topic for the moment. Do contact me via PM if the other forum does not resolve the problem. Please include a link to that forum topic as well.

Thank you and good luck!

Donna

[DonnaB]

Hi Puturus,

I have unlocked your topic as you requested since the help you were getting at ComputerHope did not resolve the problem.

I didn't see much too alarming in the MiniToolBox log, except that you have no antivirus installed. Malwarebytes Anti-Malware versión 2. was not designed to be a replacement for any anitvirus. See here

In the PM I replied to I mentioned for you to give the system a good dusting using compressed air and to change the settings for your DMP files so more can be created just in case they are needed. If you still need help after cleaning the dust out of the laptop, let me know and we can decide our next steps thereafter.

Donna

[DonnaB]

Due to the lack of feedback this Topic is closed. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

Donna