Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Please Help I have been scammed!

- - - - - tech preview

  • Please log in to reply

#1
Carly1234

Carly1234

    New Member

  • Member
  • Pip
  • 1 posts
My PC showed me a notice that said it had a virus and I called the given number only to be scammed into allowing this person too control my PC remotely after doing so I now need a system password that I don't know to use my computer. Do you have any suggestions on how I can fix this. Will a recovery disc help. This is for Win10 thank you
  • 0

Advertisements


#2
DonnaB

DonnaB

    Miss Congeniality

  • GeekU Moderator
  • 8,525 posts
Hi Carly1234,

Welcome to GeeksToGo! :)

If you handed over payment information, contact your credit card issuer or other payment provider and put them on fraud alert immediately!

Disconnect the computer from the internet to prevent further access by the infiltrator.

Next, please follow the instructions found here to see if you can get to a command prompt to perform a System Restore. See here for system restore from command prompt. If the restore points were deleted/removed it won't work.

There are other options where you can choose Refresh your PC or Reset your PC in the first link provided above.

Keep us informed to whatever progress is achieved.

Donna :)
  • 0






Similar Topics


Also tagged with one or more of these keywords: tech preview

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP