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Windows 10 blue screen kernel power event 41 stop mode

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#1
daniel.karakas

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Please help!

 

Several times my computer has gone into stop mote blue screen and reboots. Running Windows 10 (1607), OS build 14392.953 Intel Core [email protected], 64 bit.


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#2
FreeBooter

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Please place the BSOD memory dump files store in C:\Windows\MiniDump folder into zip archive and attache it to your next post.


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#3
daniel.karakas

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Here are the memory dump files,

 

Thank you

 

 

Attached Files


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#4
FreeBooter

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The zip archive is empty please copy the BSOD dump file to your Desktop and place them into zip archive.


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#5
daniel.karakas

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Here it is,

 

thanks


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#6
FreeBooter

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Hi daniel.karakas,

 

 

There is no zip archive attached to your last post.


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#7
daniel.karakas

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sorry here it is Attached File  Minidump.zip   707.21KB   23 downloads


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#8
FreeBooter

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The blue screen of death probably caused by : igdkmd64.sys driver. The genuine igdkmd64.sys file is a software component of Intel Graphics Accelerator Drivers for Windows by Intel Corporation. Please visit your computer manufacturer website and download latest version of Intel Graphics Accelerator Driver.


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#9
daniel.karakas

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Thank you, 


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#10
FreeBooter

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You are very welcome!


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