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BSOD - Stop Code 0 x 00000024 Help Pls


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#1
kelvinb

kelvinb

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Hello all

 

this has probably been covered elsewhere but.......

 

My acer extenza has just crashed........  :no:

 

after many years perfect service I now end up in a start up loop

I have followed some instructions and can see the error code

 

STOP: 0 x 00000024.   :smashcomp:

 

as this unit is for my work the programs and settings are invaluable so I want to get the whole thing running ' as was '

 

So far........

 

HDD swapped into an identical laptop with same result.

 

HDD now in carrier tried to boot another machine from USB - same fault.

 

HDD still in a carrier and I am trying to retrieve my confined data

 

 

So .........

 

Although I know XP can possibly be repaired from an XP disc ( which I dont have  :upset: )

 

anyone know of anyway I can get this back to normal working order ???

 

any help greatfully received

 

cheers

 

Kelvin B


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#2
FreeBooter

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Please place the BSOD memory dump files store in C:\Windows\MiniDump folder into zip archive and attach it to your next post.


Edited by FreeBooter, 23 March 2017 - 11:30 AM.

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#3
phillpower2

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Hello kelvinb,

 

anyone know of anyway I can get this back to normal working order ???

 

 

Sorry but not going to happen without being able to boot into Windows and/or without an XP installation/recovery disk.

 

Have you tried booting into safe mode by tapping the F8 key when restarting the computer, if yes, what if any options are available.


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#4
phillpower2

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Not heard back from you kelvinb, do you still require assistance or is the issue now resolved, an update would be appreciated.


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