Please run these scans they will remove additional adware if found, post the log reports from both
Please download adwCleaner to your desktop.
- Close all open programs and internet browsers.
- Double click on AdwCleaner.exe to run the tool.
- Click the Scan button and wait for the process to complete.
- Click the logfile button and the log will open in Notepad.
- Click on the Clean button follow the prompts.
- A log file will automatically open after the scan has finished and the PC has rebooted.
- Please post the content of that log file with your next answer.
- The report will be saved in the C:\AdwCleaner folder.
- Please download Junkware Removal Tool to your Desktop.
- Please close your security software to avoid potential conflicts. See Here how to disable you security protection (Anti Virus)
- Run the tool by double-clicking it. If you are using Windows Vista or 7, right-mouse click it and select Run as administrator.
- The tool will open and start scanning your system.
- Please be patient as this can take a while to complete, depending on your system's specifications.
- On completion, a log (JRT.txt) is saved to your Desktop and will automatically open.
- Please post the contents of JRT.txt into your reply.