[ptorline]

Hi, I am trying to help my parents fix their laptop. Sony VAIO running Windows 10. I originally thought they got a virus or malware so I tried that forum first but I came to find out when looking in the task manager that the disc usage is at 100% always. Never goes down. The computer is running so incredibly slow it is almost worthless.

I've tried searching google for fixes but all of what everyone else said fixed theirs did not do the trick on this laptop. I've disabled windows search and superfetch. This seemed to be the most common fix.

I've tried looking at the resource monitor to see if I notice anyone thing using tons of disc space but I can't seem to pinpoint the problem.

My parents installed the Windows 10 update probably 6 months ago and have claimed it got this bad maybe over the last 2 weeks. They said it has slowly just been getting worse and worse.

Please help me fix this so they don't have to go buy a new laptop!

Thank you so much!!

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I don't know what the process is using up so much disc space. It is not that clear otherwise I would just end the process.

Someone please help me figure this out

[ptorline]

I don't know what the process is using up so much disc space. It is not that clear otherwise I would just end the process.

Someone please help me figure this out

[ptorline]

Best Answer

I was able to solve the issue. The problem was Windows Defender and Norton 360. Uninstalling Norton & turning off Defender fixed the issue. 

[garioch7]

ptorline:

 

I am glad that you solved your problem, but you should have ONE anti-virus program running, or your computer is unprotected.

 

Turning on Windows Defender will provide protection.  With Norton gone, you should not experience that kind of issue again.  That is a well known symptom of having more than one anti-virus installed in your computer.  Please see this link for more information.

 

Have a great day.

 

Regards,

-Phil

[phillpower2]

Glad you got it sorted ptorline and thank you for letting us know that the issue was now resolved 

 

Please be sure that as suggested by Phil above you ensure that you have at least one AV protecting the computer.