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Mothers win 7 ultimate machine


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#16
RKinner

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No idea what your initdebug is.  Can you open it in Wordpad?

 

Process Explorer looks a lot better now.  If we add System Idle and procexp64.exe we get a bit over 90 so it should be OK speedwise.  How is it running now?  Have you had any more blue screens?


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#17
xppc

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there have been no blue screens since we have started talking. when i try to open initdebug with wordpad just a blank document opens. i do not show this when i go to uninstall.


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#18
RKinner

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I would think you could delete the initdebug or if you are not sure perhaps renaming it would be a better option.

 

Hopefully the heat buildup was causing the BSODs.


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#19
xppc

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i did notice when you go to start and the programs show that something called iSCSI Initiator is there. is this and the initdebug the same? initdebug just shows system information (windows version, system type, bios version etc) I can just delete if you think that is ok.

 

thanks again for your help


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#20
RKinner

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After a little more research: Apparently initdebug is created sometmes when you install Speedfan.  Depends on where you install it.  It's full name is initdebug.nfo tho Windows hides the extension.  On mine the file is C:\Windows\SysWow64\initdebug.nfo  and the program is installed in C:\Program File (x86)\Speedfan.

We could just make it hidden so she doesn't see it.  Just right click on it and select Properties then check the Hidden box.  OK.

 

Not sure why your mom would need iSCSI Initiator tho.

 

https://technet.micr...ror=-2147217396

 

 Does she have a network connected hard drive?

 

If it's running OK now then we can cleanup:

 

Time to clean up:
 
To delete the Quarantine Folder used by FRST create a fixlist.txt file with just the following line:
 
DeleteQuarantine:
 
Save the fixlist.txt to the same folder as FRST then run FRST and hit Fix.  You can easily delete any other folders and logs.
 
If we installed Speccy it needs to be uninstalled.  Speedfan can be uninstalled or kept.  Process Explorer, VEW, AdwCleaner, JRT  and their logs and Speccy's log can just be deleted.
 
Also make sure you have the latest versions of any adobe.com products you use like Shockwave, Flash or Acrobat.  Flash is now the most malware targeted program so it must be kept up to date.  Be careful with Adobe.  They are fond of offering optional downloads like yahoo or Ask toolbars or that worthless McAfee Security Scan.  Go slow and uncheck the optional stuff.
 
Whether you use adobe reader, acrobat or fox-it to read pdf files you need to disable Javascript in the program.  There is an exploit out there now that can use it to get on your PC.  For Adobe Reader:  Start, All Programs, Adobe Reader, Edit, Preferences, Click on Javascript in the left column and uncheck Enable Acrobat Javascript.  OK Close program.  It's the same for Foxit reader except you uncheck Enable Javascript Actions. 
 
 
If you use Chrome/Firefox/IE then get the AdBlock Plus Add-on.  Go to adblockplus.org with each browser and get the add-on.  (It's actually a program for IE)
 
An alternative to Adblock Plus is ublock origin.  

Chrome:
Firefox:
 
 
If Chrome/Firefox is slow loading make sure it only has the current Java add-on.  Then download and run Speedy Fox.
http://www.crystalidea.com/speedyfox.  Close Chrome/Firefox/Skpe. Hit Optimize.   You can run it any time that Chrome/Firefox seems slow starting..
 
If you are a Facebook user get the FB Purity extension for your browser:
This will stop all of the suggested pages and ads so that Facebook loads much quicker.
 
 
Be warned:  If you use Limewire, utorrent or any of the other P2P programs you will probably be coming back to the Malware Removal forum.  If you must use P2P then submit any files you get to http://virustotal.combeforeyou open them.
 
Due to a recent rise in the number of Crytolocker infections I am now recommending you install:
 
CryptoPrevent
 
 
The free version does not update on its own so you should check for updated versions once in a while. When you install it the default is NONE which is kind of worthless so change it to Standard or default. If you have problems after installing CryptoPrevent you can just uninstall it.
 
If you have a router, log on to it today and change the default password!  If using a Wireless router you really should be using encryption on the link.  Use the strongest (newest) encryption method that your router and PC wireless adapter support especially if you own a business.  See http://www.king5.com...0637284.htmlandhttp://www.seattlepi...ted-1344185.php for why encryption is important.  If you don't know how, visit the router maker's website.  They all have detailed step by step instructions or a wizard you can download.
 
Special note on Java.  Old Java versions should be removed after first clearing the Java Cache by following the instructions in:
Then remove the old versions by going to Control Panel, Programs and Features and Uninstall all Java programs which are not Java Version 7 update 25 or better.  These may call themselves: Java Runtime, Runtime Environment, Runtime, JRE, Java Virtual Machine, Virtual Machine, Java VM, JVM, VM, J2RE, J2SE.  Get the latest version from Java.com.  They will usually attempt to foist some garbage like the Ask toolbar, Yahoo toolbar or McAfee Security Scan on you as part of the download.  Just uncheck the garbage before the download (or install) starts.  If you use a 64-bit browser and want the 64-bit version of Java you need to use it to visit java.com.
Due to multiple security problems with Java we are now recommending that it not be installed unless you absolutely know you need it.  IF that is the case then go to Control Panel, Java, Security and slide it up to the highest level.  OK.
 
 
My help is free but if you wish to show your appreciation, please donate to Kwiaht instead of me. It's an Orcas Island environmental organization that I volunteered with: http://www.kwiaht.org/donate.htm
(The name means something like "clean place" in one of the local native-American dialects)
 
Ron

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#21
xppc

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there are two internal hard drives. Mom said her computer has been running fine lately. I did as requested for the clean up but had a duh moment when it came to the jave part. I forgot that i uninstalled it as you mentioned i should leave it if i thought it was necessary.

 

Orcas Island sound interesting, I will look at that also as i enjoy scuba diving.

 

thanks again


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#22
RKinner

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You can leave Java uninstalled.  Very few websites use it these days.

 

Orcas is beautiful but the water is cold and murky so I'm not sure it's the best place for scuba diving.  We no longer live on Orcas as my wife wanted to move back to Florida to be near her granddaughter but i still miss it.  Some pictures:

https://get.google.c...DDU0Z0Ygnx-5li4


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