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Ps4 won't connect after 4.5 update

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I need help fixing my ps4 after the update 4.5 I haven't been able to connect online by erthnet or wireless, have reseted it , just need someone to walk me through it and fix it for . Thanks please email me

Edited by DonnaB, 13 April 2017 - 04:56 AM.
remove email address

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    Miss Congeniality

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Hi Bigjamesstorey,

Welcome to GeeksToGo! :)

Are you getting an error message?
Are other devices connecting properly?

Try power cycling your router/modem. To do this, just unplug both devices from the wall socket, let them stand for a few minutes then try again.

Let me know the results..

Donna :)
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