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Can only connect to Ethernet


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#1
Conmac

Conmac

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Hello, my WiFi has worked in the past on this PC, however when I installed windows 8.1 pro I could only connect to Ethetnet.

 

Model: HP Pavillion 23-q055na

 

Issue.PNG

 

 


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#2
SleepyDude

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Hi,

 

We need to identify the wireless card to install the correct driver.

 

Right click the Network Controller with the yellow triangle then click Properties > Tab Details > On the Property box select Device Instance Id
Copy & Paste the values on the box to your Reply
 


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#3
Conmac

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Couldn't find anything in property boc that said Device instance ID, so I noted down anything that had ID in its name:

 

Device Instance Path

PCI\VEN_8086&DEV_08B3&SUBSYS_80708086&REV_83\34E6ADFFFF99B64B00

Hardware Ids

PCI\VEN_8086&DEV_08B3&SUBSYS_80708086&REV_83

PCI\VEN_8086&DEV_08B3&SUBSYS_80708086

PCI\VEN_8086&DEV_08B3&CC_028000

PCI\VEN_8086&DEV_08B3&CC_0280

Compatable Ids

PCI\VEN_8086&DEV_08B3&SUBSYS_80708086&REV_83

PCI\VEN_8086&DEV_08B3&SUBSYS_80708086

PCI\VEN_8086&DEV_08B3&CC_028000

PCI\VEN_8086&DEV_08B3&CC_0280

Base Container Id

PCI\VEN_8086&DEV_08B3&SUBSYS_80708086&REV_83

PCI\VEN_8086&DEV_08B3&SUBSYS_80708086

PCI\VEN_8086&DEV_08B3&CC_028000

PCI\VEN_8086&DEV_08B3&CC_0280

Container Id

{00000000-0000-0000-ffff-ffffffffffff}

 UI number

00000003


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#4
SleepyDude

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Hi,

 

Sorry its the Hardware ID, the name changes depending on the Windows version.

 

The HP web page containing the drivers for your machine is here

 

The driver for the Intel wireless card from the page above is http://ftp.hp.com/pu...000/sp72777.exe


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