Hello, I am new using this forum and hopefully some light can be shed on my problem. I was not able to boot/run computer whatsoever today. Was running just fine before, however, I now am getting a note stating "The instruction at 0x00007FFCFF917E03referenced memory at 0x0000000000000000001. The memory could not be written. Click on OK to terminate the program." I have Windows 10 and I cannot offer any other info on the computer as I cannot access computer at all. Does this mean I need to get another computer? I thank you for your assistance. Evviitta
Cannot boot/run computer at
Posted 20 April 2017 - 06:25 PM
Posted 21 April 2017 - 12:33 AM
You can check system memory for errors if found any you will need to replace the memory with errors. You can use Memtest86+ to test system memory.
Posted 21 April 2017 - 01:09 PM
Thank you, however I cannot check anything in the system as I cannot access anything in the computer. All I get is the one note I have listed.
Posted 21 April 2017 - 02:03 PM
There is not much we can do if you don't have working computer to create Memtest86+ CD.
Do you have Windows 10 Setup DVD?
Posted 21 April 2017 - 06:17 PM
Posted 21 April 2017 - 09:44 PM
Boot your computer with Windows 10 Setup DVD and from Windows Recovery Environment (WinRE) use Automatic Repair, System Restore tools to repair Windows 10.
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