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Asus A52J shows no video while computer is still running (Resolved).


Best Answer bigdogalex , 07 May 2017 - 10:16 AM

I would say that yes you have "solved" this problem for me. But did I also uncover another problem while working on the solution - the fact that I am unable to any SYSTEM RESTORE to any date on the... Go to the full post »


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#16
bigdogalex

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Changed to High Performance as suggested - removed the power cord and video was there. I turned the PC off, turned it on with battery power only and everything loaded and video was on!! What are disadvantages of running it on high performance?  I did notice Windows did load faster.If this is the end, Thanks for everything


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#17
phillpower2

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Hello bigdogalex,

 

I do suspect that this is an ASUS software as opposed to a hardware issue and being that ASUS are not providing drivers any later than Windows 7 for your notebook you will not be getting any help from them if I am correct.

 

What are disadvantages of running it on high performance?

 

 

The High performance setting is not something that I normally suggest as it is a form of light overclocking that can lead to instability, it seems to be ok on your computer but I should make you aware that your computer being faster will shorten the battery charge time when not on the AC adaptor.

 

Something else for you to try;

 

Create a new system restore point then go into the power plan settings, select Change Plan Settings > Restore default power settings for this plan, try the Balanced setting again then get back to us with an update please.


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#18
bigdogalex

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I created a new restore point, went to power plan settings, restored defa7ult power for this plan,; switched to Balanced settings and lost display again.  Went the route of Windows RE and opened in safe mode , changed to power saver and got the display back. Then got a new problem - I went to restore from the restore point I had just set up and it got "hung up" for over 1 hour. I shut the computer down and when it turned on, got the message that "no files were restored and I could run it again using a different restore point. since I don't run my computer on battery very much I think I will just leave the power setting on high performance.


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#19
phillpower2

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I created a new restore point, went to power plan settings, restored defa7ult power for this plan,; switched to Balanced settings and lost display again.  

 

 

Thought that may happen but it was worth a try.

 

since I don't run my computer on battery very much I think I will just leave the power setting on high performance.

 

 

Being honest that is what I would do myself  :yes:

 

Below is my canned info for how to prolong the battery life of a notebook for you to read, the steps are what I would suggest that you do but additionally in this instance I would also recommend that should you ever need to take and use the notebook where there is no way of using the AC adaptor switch from the High Performance option to the Power Saver option to prolong the battery life.

 

Can you let us know if you consider your question to have been satisfactorily answered bigdogalex so we can mark the thread as being resolved.

 

 

 

Some but not all of the below is relevant to your question but the information may help others who read your topic looking for guidance themselves.

To prolong the life expectancy of a notebook battery it should be allowed to run out of charge once in a while and then be fully recharged again, this is sometimes called exercising the battery.

It is not a good idea to use a notebook with both the battery and AC adapter/charger in place as it will shorten the life of the battery, this because the battery becomes reliant on being fully charged all of the time and so when the AC adapter/charger is removed the battery will quickly lose it`s charge, not all batteries do have but what many older ones do have is a memory cell (EEPROM) which stores the charge amount/content rating and this is often what becomes affected by continuous charging from the AC adapter/charger, typical symptoms may include not charging at all and only charging to a certain percentage and no further.

To exercise a removable notebook battery you should charge the battery to 100% when you are not going to be using the notebook away from a wall socket power outlet for an extended period of time, turn off and remove the AC adapter/charger and the battery, store the battery in a safe place, reconnect and use the AC adapter to power the notebook while you have access to a mains power socket, every once in a while (1 to 2 months) remove the AC adapter, replace the battery, use the notebook until the battery charge is depleted, connect the AC adapter/charger, charge the battery up to 100% and then repeat the very same steps as above.

Notebook and Netbook users who`s computers have integrated batteries should follow any guidelines provided by the manufacturer regarding best power management and settings but would benefit from once in a while allowing the battery to become empty of all charge by following the above steps, then fully charging the battery back up to 100% and then reverting back to the recommended power management steps that the manufacturer has suggested, these steps may include charging the battery up to 100% and then removing the AC adapter/charger, using the computer until the battery charge depletion level reaches the pre-set minimum allowed, reconnect the AC adapter/charger and then fully charge the battery up to 100% again and repeat the process.

Please note that the above will not help with a battery that has been damaged by being continuously connected to mains power or has reached it`s maximum charge amount limit/life expectancy.

If your notebook battery will not fully charge it suggests that it may be damaged or has been charged the maximum amount of times and so you should not allow it to lose all charge until you have a suitable replacement battery, this because a damaged or naturally expired battery may not begin to charge at all.

Some further information regarding how to prolong the life of a Notebook etc battery which includes calibrating it here

 


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#20
bigdogalex

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✓  Best Answer

I would say that yes you have "solved" this problem for me. But did I also uncover another problem while working on the solution - the fact that I am unable to any SYSTEM RESTORE to any date on the list. It hangs up and I end up having to shut sown .I have seen a few mentions of this problem on this site, with no apparent solution. Live with it?

Thanks again for your assistance.


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#21
phillpower2

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Without knowing how long there has been a problem with the system restore points it would be hard to even hazard a guess as to what caused it, it could have started when you upgraded to Windows 10 - the single biggest cause of problems for users with big brand name computers, the names of which I`m sure I do not need to mention  :whistling:

 

Previous to the system restore point that I asked you to create can I ask what the dates were of the most recent system restore points that were available to you.


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#22
bigdogalex

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Not sure when problem began because I never had a need to restore.  Listed prior to the restore point you ask were:

            5/3/2017            Windows update

            4/20/2017          Automatic restore point.

 

no more listed


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#23
phillpower2

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The amount of system restore points that are kept depends on the amount of storage space allocated to storing the said system restore points and old system restore points are commonly overwritten whenever Windows updates or as has previously been scheduled, more about this later.

 

Download then run the Windows All in One Repair (free)  from here, disregard the malware guidance but follow the other steps to the letter and in particular ensuring that you first create a new restore point and perform a proper Windows clean boot before running the repair, details for the clean boot here.


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