To contact Rkinner, just follow Phill's instructions from message #63, i.e: -
1. Go to Malware forum at http://www.geekstogo...malware-removal/
2. Start a new thread and include Rkinner's name in the subject title, e.g. 'Rkinner offered to help me get rid of bitdefender & other programs'
3. In your first post in the new thread, be sure to give a link to this present topic so that Rkinner can find it easily.
No idea why you had problems posting here btw. Sometimes if you think something hasn't posted successfully the first time, it is a good idea to refresh the page before trying to post again.
Hope all goes well in the Malware forum.
EDIT For details of how to start a new topic, please go to http://www.geekstogo.com/forum/topic/134788-how-to-create-a-new-topic/
Don't know if you saw my message #68 yesterday as it was posted at exactly the same time as your first message - but I said that the topics here are always left open, in case the poster needs to return to it later for more help.
Edited by Channeal, 07 June 2017 - 04:12 AM.