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How to connect to wifi (Resolved).

wifi internet

Best Answer zavalamerry , 28 August 2017 - 07:50 PM

I clicked on "follow this topic" and it sent emails to my account twice then I no longer got emails.  I don't know if I did something wrong.  Anyway it is a moot point now.  Rkinner... Go to the full post »


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#61
zavalamerry

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Chris, there is always a need to say thank you no matter how big or small the help is.  It seems that those two words are becoming extinct in our society with everyone feeling like they are entitled to the help. 

 

On the computer matters, I will have to come back on Saturday or Sunday (my next days off from dialysis) and work on the suggestions from Phill and yourself.

 

Thanks for the confirmation for interpreting Phill's message the same as I did.  :D  :yeah:

 

Merry


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#62
Channeal

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Hello zavalamerry,

 

I did not intend to imply that you should not thank anybody - only that I myself felt that I had not really been able to help very much as I know very little! You are right though that it is always nice to be thanked, even if all you have been able to do was to try to be of assistance. You are very welcome to any small bit of help that I may have been able to give btw. :)

 

I agree with you wholeheartedly about the lack of people saying 'thank you these days'. So many of the tiny-but-important ways of being polite just seem to have disappeared from modern life. It seems particularly bad online:  I always somehow feel really uncomfortable talking to someone who won't say 'hello', 'thank you', 'you did well', 'you're welcome' etc. We need to remember always that even if we are using a machine to communicate, we are not talking to machines but to real human beings who sometimes need a bit of reassurance and friendliness, especially when coping with matters unfamiliar to them. :yes:

 

I fear I am sounding very old though..... :lol:

 

No hurry at all, work on the computer problems in your own time.

 

Take care,

 

Chris.


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#63
phillpower2

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Hello zavalamerry,

 

Ditto, glad to hear that the op went ok.

 

Chris was correct in that for now you should try the uninstallers that were kindly suggested by Gary R and then get back to us with an update, he has another option to try if you have no luck with those already suggested.

 

Thanks for the additional help Chris  :thumbsup:

 

Edit to add: Malware expert RKinner has kindly offered to help with this Merry, please start a new thread on the Malware Removal forums here include the name RKinner in the subject and he will pick the thread up, can you also advise in your OP that you were redirected there and include a link to this thread in your OP there, good luck.


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#64
zavalamerry

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Phill, I tried  the ESET AV removal tool and it said it couldn't find any trace of Bitdefender on my computer.  I then tried the specific manual AV removal but it was something I had already done. However there was an option to contact Bitdefender so I wrote them a note asking for help.  The second link is one that I have tried numerous times but I could never find the uninstall instructions. 

 

Chris thank you for the link on how to set up a restore point.  I haven't read it yet but I will.  

 

Phill if I haven't heard back from Bitdefender support in the next couple of days I will ask the malware removal staff for help. 


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#65
phillpower2

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Ok, thanks for the update Merry :thumbsup: 

 

Being honest I would have suggested that you let RKinner take a look first, he has all sorts of ways and means of cleaning up a users machine, Bitdefender may struggle to help you being that you also still have traces of BD, Panda and possibly other AVs on your computer, still whats done`s done so they say.

 

Whatever happens, good luck with it and please let us know how you get on.


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#66
Channeal

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Hello Merry,

 

Hope all is well with you.

 

Have you made any progress as far as getting rid of those pesky programs is concerned? Was Bitdefender able to help at all? I would love to know how you are getting on - and I am sure the others here would too.

 

If you haven't been able to make any progress, don't forget to contact Rkinner in the malware forum as Phill suggested; they will be sure to be able to sort you out there! :)

 

Take care,

 

Chris.


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#67
zavalamerry

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Phill, I am confused as to what is happening here.  I didn't get your email because it went into my spam folder and had I not been looking for another expected email I wouldn't have gotten your email.  Anyway... I came on here and answered your email but I don't see it posted ... what happened?  I thought I had closed the thread but I guess I didn't since you are writing to ask me to do so.  Maybe instead of me struggling to figure out how to do it you could help me by telling me how.  

 

I feel bad because I fully inteded to close out my thread and I intended to go to the malware section because Bitdefender never called back but I was unable to do both. 

 

Next: I haven't been able to get on malware and talk to Rkinner because I have been offered an opportunity to sell my jewelry and I am focusing on getting everything ready to be able to do the show in a professional manner.  I haven't forgotten that I need to get in contact with him but between getting ready for the show and losing the internet over and over I just haven't had the chance.  I am not a marketer so I sit and make jewelry because it keeps my mind off the fact that I am dying.  I was diagnosed in 2012 with kidney failure and my sister suggested I make jewelry to keep my mind busy so I have been making it and I have over 200 pieces made but haven't been able to sell it.  I went on the malware site today to try to post my question and I got confused (which happens a lot. sometimes I can't remember simple things) I couldn't remember how I started my thread on this forum.  I was trying to figure it out when my computer lost the internet and was down for quite a while and I haven't had a chance to get back to him. 

 

Thank you for the heads up and I will try again to figure out the malware page. 

 

Merry 


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#68
Channeal

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Don't worry, zavalamerry. The topics on here are not usually closed, in case you need to come back for more help.

I myself just posted here to ask whether the bitdefender folks managed to sort out your problem - just 'cause it is always nice to follow through a problem to the end! :)

Chris
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#69
zavalamerry

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P.S. what is the best way to get a hold of Rkinner? 

 

Once again I am having problems... I have hit the "post" button 3 times and it still won't let me post and now I am typing on a page that should have posted.... :no:  :smashcomp:

 

Now it looks like I have posted this page 3 times... time for bed... I must be rummy 


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#70
Channeal

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Hello Merry,

 

To contact Rkinner, just follow Phill's instructions from message #63, i.e: -

 

1. Go to Malware forum at http://www.geekstogo...malware-removal/

2. Start a new thread and include Rkinner's name in the subject title, e.g. 'Rkinner offered to help me get rid of bitdefender & other programs'

3. In your first post in the new thread, be sure to give a link to this present topic so that Rkinner can find it easily.

 

No idea why you had problems posting here btw. Sometimes if you think something hasn't posted successfully the first time, it is a good idea to refresh the page before trying to post again.

 

Hope all goes well in the Malware forum. :)

 

Chris.

 

EDIT For details of how to start a new topic, please go to http://www.geekstogo.com/forum/topic/134788-how-to-create-a-new-topic/

 

Don't know if you saw my message #68 yesterday as it was posted at exactly the same time as your first message - but I said that the topics here are always left open, in case the poster needs to return to it later for more help.


Edited by Channeal, 07 June 2017 - 04:12 AM.

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#71
zavalamerry

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Phill, Chris and Freebooter you have been so very helpful.  I can't thank you enough!! I started a new thread with malware and now just have to wait for Rkinner to respond.  

 

I have ditched Linksys because of lack of competent customer support.  I got a new dongle and plugged it in about 8 hours ago and haven't lost internet connections.  Hope this one is better than the Linksys dongle. 

 

Am I correct in understanding that if I close out this thread I won't be able to come back to it to reference all the helpful programs you guys have suggested I use?  :(

 

I still have to go back and follow your directions on how to set a restore point so I need to be able to access this thread for a little while more. 

Merry 


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#72
Channeal

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Hello zavalamerry,

 

Am pleased to hear that your internet connection seems more stable now that you have got a new dongle. :thumbsup:

 

In message #68 I said: -

 

 

Don't worry, zavalamerry. The topics on here are not usually closed, in case you need to come back for more help.

 

Topics on here are not closed down completely. They can be marked as 'Solved' if you think the problem is done with - but even then, you can come back to the thread again to get further help if the problem re-emerges. If you save a link to this thread so that you can find it easily, you will probably be able to access it years ahead from now. I have a topic I created back in 2014 that I sometimes still access to get info from - so you will definitely be able to come back to this one without any problem! :)

 

Good luck with your malware thread.

 

Chris.


Edited by Channeal, 12 June 2017 - 04:10 AM.

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#73
phillpower2

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Hello folks  :)

 

 

Chris has explained things nicely (thank you Chris  :thumbsup: ) so only the one suggestion from me Merry, please click on the Follow this topic tab, top right corner above your malware thread OP.


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#74
zavalamerry

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I have contacted Rkinner and he suggested running 3 programs: ADWcleaner, Junkware-Removal tool & FRST all from bleepingcomputer.com.  I have ran all of the programs tonight and am waiting for an answer from him. 


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#75
phillpower2

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I have contacted Rkinner and he suggested running 3 programs: ADWcleaner, Junkware-Removal tool & FRST all from bleepingcomputer.com.  I have ran all of the programs tonight and am waiting for an answer from him. 

 

 

so only the one suggestion from me Merry, please click on the Follow this topic tab, top right corner above your malware thread OP.

 

 

You are not shown to be following your malware thread.


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