[TGMcCallie]

Will do.  

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And if the problem still occurs can you try a different browser to see if it happens in that browser as well.

[zep516]

And if the problem still occurs can you try a different browser to see if it happens in that browser as well.

[TGMcCallie]

I think I found it.  It was down in my taskbar.  Here it is:

 

 

# AdwCleaner v6.046 - Logfile created 12/05/2017 at 23:42:39
# Updated on 24/04/2017 by Malwarebytes
# Database : 2017-05-12.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : Tom - DESKTOP-Q1AN705
# Running from : C:\Users\Tom\Desktop\adwcleaner_6.046.exe
# Mode: Clean
# Support : https://www.malwarebytes.com/support

 

***** [ Services ] *****

 

***** [ Folders ] *****

[-] Folder deleted: C:\ProgramData\51f91071-2c6c-4d65-a800-21d2b065d56f
[-] Folder deleted: C:\ProgramData\844166d9-115b-46d2-9d36-ae47babfe8ed

***** [ Files ] *****

 

***** [ DLL ] *****

 

***** [ WMI ] *****

 

***** [ Shortcuts ] *****

 

***** [ Scheduled Tasks ] *****

 

***** [ Registry ] *****

[-] Key deleted: HKU\S-1-5-21-794965033-3937228011-3467878875-1001\Software\APN PIP
[#] Key deleted on reboot: HKCU\Software\APN PIP
[#] Key deleted on reboot: [x64] HKCU\Software\APN PIP

***** [ Web browsers ] *****

 

*************************

:: "Tracing" keys deleted
:: Winsock settings cleared

*************************

C:\AdwCleaner\AdwCleaner[C0].txt - [1049 Bytes] - [25/04/2017 00:00:00]
C:\AdwCleaner\AdwCleaner[C2].txt - [1268 Bytes] - [27/04/2017 15:55:42]
C:\AdwCleaner\AdwCleaner[C3].txt - [1414 Bytes] - [27/04/2017 16:06:42]
C:\AdwCleaner\AdwCleaner[C4].txt - [1305 Bytes] - [12/05/2017 23:42:39]
C:\AdwCleaner\AdwCleaner[S0].txt - [1184 Bytes] - [24/04/2017 23:57:45]
C:\AdwCleaner\AdwCleaner[S1].txt - [1290 Bytes] - [25/04/2017 00:23:34]
C:\AdwCleaner\AdwCleaner[S2].txt - [1364 Bytes] - [26/04/2017 18:05:50]
C:\AdwCleaner\AdwCleaner[S3].txt - [1436 Bytes] - [27/04/2017 15:55:31]
C:\AdwCleaner\AdwCleaner[S4].txt - [1582 Bytes] - [27/04/2017 16:06:30]
C:\AdwCleaner\AdwCleaner[S5].txt - [1954 Bytes] - [12/05/2017 23:39:04]

########## EOF - C:\AdwCleaner\AdwCleaner[C4].txt - [1816 Bytes] ##########

[TGMcCallie]

I think I found it.  It was down in my taskbar.  Here it is:

 

 

# AdwCleaner v6.046 - Logfile created 12/05/2017 at 23:42:39
# Updated on 24/04/2017 by Malwarebytes
# Database : 2017-05-12.1 [Server]
# Operating System : Windows 10 Home  (X64)
# Username : Tom - DESKTOP-Q1AN705
# Running from : C:\Users\Tom\Desktop\adwcleaner_6.046.exe
# Mode: Clean
# Support : https://www.malwarebytes.com/support

 

***** [ Services ] *****

 

***** [ Folders ] *****

[-] Folder deleted: C:\ProgramData\51f91071-2c6c-4d65-a800-21d2b065d56f
[-] Folder deleted: C:\ProgramData\844166d9-115b-46d2-9d36-ae47babfe8ed

***** [ Files ] *****

 

***** [ DLL ] *****

 

***** [ WMI ] *****

 

***** [ Shortcuts ] *****

 

***** [ Scheduled Tasks ] *****

 

***** [ Registry ] *****

[-] Key deleted: HKU\S-1-5-21-794965033-3937228011-3467878875-1001\Software\APN PIP
[#] Key deleted on reboot: HKCU\Software\APN PIP
[#] Key deleted on reboot: [x64] HKCU\Software\APN PIP

***** [ Web browsers ] *****

 

*************************

:: "Tracing" keys deleted
:: Winsock settings cleared

*************************

C:\AdwCleaner\AdwCleaner[C0].txt - [1049 Bytes] - [25/04/2017 00:00:00]
C:\AdwCleaner\AdwCleaner[C2].txt - [1268 Bytes] - [27/04/2017 15:55:42]
C:\AdwCleaner\AdwCleaner[C3].txt - [1414 Bytes] - [27/04/2017 16:06:42]
C:\AdwCleaner\AdwCleaner[C4].txt - [1305 Bytes] - [12/05/2017 23:42:39]
C:\AdwCleaner\AdwCleaner[S0].txt - [1184 Bytes] - [24/04/2017 23:57:45]
C:\AdwCleaner\AdwCleaner[S1].txt - [1290 Bytes] - [25/04/2017 00:23:34]
C:\AdwCleaner\AdwCleaner[S2].txt - [1364 Bytes] - [26/04/2017 18:05:50]
C:\AdwCleaner\AdwCleaner[S3].txt - [1436 Bytes] - [27/04/2017 15:55:31]
C:\AdwCleaner\AdwCleaner[S4].txt - [1582 Bytes] - [27/04/2017 16:06:30]
C:\AdwCleaner\AdwCleaner[S5].txt - [1954 Bytes] - [12/05/2017 23:39:04]

########## EOF - C:\AdwCleaner\AdwCleaner[C4].txt - [1816 Bytes] ##########

[zep516]

Thanks for that log.

[TGMcCallie]

Still does it in Edge.  I bring up e.bay.com and it opens fine.  I then type something in the search field and it does this number:  Gives this info:

Waiting for touch Kaspersky   and then it switches to pages.ebay.com.

 

I immediately click the red x and close it out without opening it.   Then the window goes to what I had actually searched for.  It does this on everything I search

for so I am constantly closing out and etc.

 

I tried IE browser and I searched for about 9 different things and it did not do any of the things I mentioned above.  It worked fine.   Wonder if it is something in Edge and

Kaspersky.   

Edited by TGMcCallie, 12 May 2017 - 10:25 PM.

[TGMcCallie]

Search for   touch.kaspersky.com   I did and it stated something about redirecting.

[zep516]

Hello,

Something to do with Kaspersky and edge, I'll have to research that one.

[TGMcCallie]

Ok, let me know when you come up with something.  I will call Kaspersky Monday to see if they have any idea.

Will get back in touch after I talk with them.  Will be busy today.

 

I don't seem to have this showing up anywhere else.  Before it did show up some times in IE and I will check that out closer by useing IE as ebay search

for a while.

 

Tom

[zep516]

Hello,

It could be one of these files,

BHO: Kaspersky Protection -> {0E2877D3-2641-4970-B794-A553E295428D} -> C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 18.0.0\x64\IEExt\ie_plugin.dll [2017-04-29] (AO Kaspersky Lab)

Toolbar: HKLM-x32 - Kaspersky Protection Toolbar - {4853DF44-7D6B-48E9-9258-D800EEE54AF6} - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 18.0.0\IEExt\ie_plugin.dll [2017-04-29] (AO Kaspersky Lab)

The first one BHO(Browser Helper Object) is a browser add on for Internet Explorer.

[TGMcCallie]

Do you think it would be a good idea to delete Kaspersky as I have it through my ISP and does not cost me anything.  I had vs 17 and don't think it had this problem.  Then I was updated to vs 1018.

 

Maybe if I completely deleted Kaspersky and then re-downloaded it then that would get rid of this problem.

 

If you don't think so, I will go over this with Kaspersky Lab Monday.

 

Maybe it would be worth a try as I also have Malwarebytes pro running on my computer that would protect me while Kaspersky was deleted.

Edited by TGMcCallie, 13 May 2017 - 12:09 PM.

[zep516]

Hello,

Yes go forward with that and we will see what happens.

[TGMcCallie]

zep56, I tried this procedure and it seems to tell me where the problem lies.

 

I exited Kaspersky Internet Securities and left Malwarebytes running.

 

I opened up Edge and went to www.ebay.com

 

It opened up fine.

 

I typed a search item in the search box and it went directly to the site I had searched for without diverting to page.ebay.com.

 

I then tried approx 20 searches one after another and it worked perfectly each time.

 

This prooves to me that the problem lies somewhere within Kaspersky so I will be contacting them Monday and put the problem directly in their lap.

 

I also tried searching with IE latest vs and never got the divert search either.

 

After that I reloaded Kaspersky Internet Security 2018 and with Edge browser the very first search I made went to the diverted pages site.  That proved to me to 

support the fact that it lies with Kaspersky.

 

Will be getting back with you when I get through with Kaspersky.

 

Thanx

Tom

[TGMcCallie]

I called Kaspersky and they thought they had found the problem.  They made some changes in the Kaspersky settings and thought that would solve my problem.  I tried it

while talking to them and it seemed to be fixed.  After I hung up and tried to search a few more times the problem was still there.  They thought it was solved by adding

www.ebay.com website address to their Safe Money part of Kaspersky.  Not the problem.

 

I called them back and of course got another person and she sent me e-mail asking me to download a product of theirs to run and then e-mail them the logs.  I did that and

awaiting their reply.

 

Will keep you posted when I get results from Kaspersky

[zep516]

Thanks for the up dates TGMcCallie.