[zep516]

but did you have a chance to look at that log?

I'll see if I can find it

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http://www.geekstogo...cted-this-is-1/

[njlock]

http://www.geekstogo...cted-this-is-1/

[zep516]

OK,

Give a bit and I'll look at it

We need to remove the tools we used and then close this topic.

The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually (right-click the file + delete).

Why we need to remove some of our tools:
Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight. They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.


Download DelFix by Xplode and save it to your desktop.

• Run the tool by right click on the icon and Run as administrator option.
• Make sure that these ones are checked:
  • Remove disinfection tools
  • Purge system restore
  • Reset system settings
• Push Run.
• The program will run for a few seconds and display a notepad report.
  Paste it for my review.

[njlock]

1 without thinking I read this from my other pc, downloaded and ran this on that pc, that wouldn't do any harm would it??

 

2, so on the right computer I didn't run as an administrator? is that a problem, should I do it again?  (win 10)

 

 

 

# DelFix v1.010 - Logfile created 15/05/2017 at 15:21:39

# Updated 26/04/2015 by Xplode

# Username : Jess - JESS-PC

# Operating System : Windows 10 Home  (64 bits)

 

~ Removing disinfection tools ...

 

Deleted : C:\FRST

Deleted : C:\AdwCleaner

Deleted : C:\RegBackup

Deleted : C:\Users\Jess\Desktop\Addition.txt

Deleted : C:\Users\Jess\Desktop\adwcleaner_6.046.exe

Deleted : C:\Users\Jess\Desktop\Fixlog.txt

Deleted : C:\Users\Jess\Desktop\FRST.txt

Deleted : C:\Users\Jess\Desktop\FRST64.exe

Deleted : C:\Users\Jess\Desktop\JRT.txt

Deleted : C:\Users\Jess\Downloads\adwcleaner_6.046.exe

Deleted : C:\Users\Jess\Downloads\JRT.exe

 

~ Cleaning system restore ...

 

Deleted : RP #62 [Scheduled Checkpoint | 05/15/2017 14:19:42]

Deleted : RP #63 [JRT Pre-Junkware Removal | 05/15/2017 18:46:47]

 

New restore point created !

 

~ Resetting system settings ... OK

 

########## - EOF - ##########

[zep516]

Hello,

Your fine.

I'm closing this topic and will reply to the other topic shortly to get that one going.

You usually get infected because your security settings are too low.

Here are a number of recommendations that will help tighten them, and which will contribute to making you a less likely victim:

Safe Computing Practices please read Here


Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

Thanks
Joe