Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Audio not working on Win 10 Dell

- - - - -

  • Please log in to reply

#1
monkeyboyblues

monkeyboyblues

    Member

  • Member
  • PipPip
  • 96 posts

Running Win 10 on a Dell Lattitude E6400.

 

Problem is audio is not working. 

 

Couple of months ago I installed driver for an audio interface (Tascam US-1200)

and it was working fine.

 

Occasionally, however, there was no audio problems as if the computer was getting

confused between the laptop audio and the audio through the interface.

I would bounce back between the two when this happened.

 

Currently the audio interface audio is barely audible and the laptop audio is none existent.

 

Dell Audio drivers and audio interface drivers  are updated.

 

Thanks!


  • 0

Advertisements


#2
clairemarie

clairemarie

    New Member

  • Member
  • Pip
  • 1 posts

My audio quit about a week ago (HP Envy - little more than 2 years old if that matters), for no apparent reason. Reinstalled the AMD driver (twice) and disabled the enhancements (or whatever that thing said to do). Troubleshooter played a test sound which I did not hear, then went back to "Playing Audio" and "Resolving Problems" which has been running for about 15 minutes now. I've tried this about 3 times. I also shut down and did the HP thing where you hit f2 - UEI Diagnostics, maybe? Anyway, the speakers worked FINE for that.

 

Please help.

tyvm

 

And also, I apologize for just this second seeing this is a Dell thread, not HP.  durr

 

And noooow....the Troubleshooter just made a sound and changed my driver to Generic. I can hear again! But can anybody tell me what happened? Do I need a new sound card?


Edited by clairemarie, 19 May 2017 - 05:48 PM.

  • 0

#3
lvlpost

lvlpost

    New Member

  • Member
  • Pip
  • 6 posts

You tried the speakers on another system and they worked fine so we knew it was some kind of internal issue. Problem, once found, was a quick fix. Somehow gremlins during the night switched the speakers to mute. Start/ Settings / Control panel / Sounds and Devices/Device Volume/Unchecked Mute


Edited by lvlpost, 25 May 2017 - 10:37 PM.

  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP