[yewest77899]

Farbar Service Scanner Version: 27-01-2016

Ran by Bryan (administrator) on 17-05-2017 at 21:27:57

Running from "D:\downloads folder"

Microsoft Windows 10 Home  (X64)

Boot Mode: Normal

****************************************************************

 

Internet Services:

============

 

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Yahoo.com is accessible.

 

 

Windows Firewall:

=============

 

Firewall Disabled Policy: 

==================

 

 

System Restore:

============

 

System Restore Policy: 

========================

 

 

Security Center:

============

 

 

Windows Update:

============

wuauserv Service is not running. Checking service configuration:

The start type of wuauserv service is set to Demand. The default start type is Auto.

The ImagePath of wuauserv service is OK.

The ServiceDll of wuauserv service is OK.

 

 

Windows Autoupdate Disabled Policy: 

============================

 

 

Windows Defender:

==============

 

Other Services:

==============

 

 

File Check:

========

C:\Windows\System32\nsisvc.dll => File is digitally signed

C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed

C:\Windows\System32\drivers\afd.sys => File is digitally signed

C:\Windows\System32\drivers\tdx.sys => File is digitally signed

C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed

C:\Windows\System32\dnsrslvr.dll => File is digitally signed

C:\Windows\System32\dnsapi.dll => File is digitally signed

C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed

C:\Windows\System32\mpssvc.dll => File is digitally signed

C:\Windows\System32\bfe.dll => File is digitally signed

C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed

C:\Windows\System32\SDRSVC.dll => File is digitally signed

C:\Windows\System32\vssvc.exe => File is digitally signed

C:\Windows\System32\wscsvc.dll => File is digitally signed

C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed

C:\Windows\System32\wuaueng.dll => File is digitally signed

C:\Windows\System32\qmgr.dll => File is digitally signed

C:\Windows\System32\es.dll => File is digitally signed

C:\Windows\System32\cryptsvc.dll => File is digitally signed

C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed

C:\Windows\System32\ipnathlp.dll => File is digitally signed

C:\Windows\System32\iphlpsvc.dll => File is digitally signed

C:\Windows\System32\svchost.exe => File is digitally signed

C:\Windows\System32\rpcss.dll => File is digitally signed

 

 

**** End of log ****

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I honestly forgot. I think I did it before i'm not sure

[yewest77899]

I honestly forgot. I think I did it before i'm not sure

[DonnaB]

Hm? Ok. The Farbar Service Scanner (FSS) log shows System Restore as being ok, but the fix script I had you run shows that the creation of a restore point had failed.

The FSS log also shows that the Windows Update service is set for the wrong startup type. We're going to change that to the default startup type.

First I am going to have you create a system restore point manually. Please do as follows:

• Right-click the Start button, then select Control Panel > System and Maintenance > System.
• In the left pane, select System protection.
• Select the System Protection tab, and then select Create.
• In the System Protection dialog box, type a description, and then select Create.

Next:

Let's change the startup type for your Windows Updates:

• Press the Windows+R keys to open the Run dialog.
• Type services.msc
• Press Enter
• Using the scroll bar on the right, scroll down the list of Services then double click on the Windows Update service to open the properties window.
• In the Properties windows, look for Startup type: and make sure it is set for Manual (Trigger Start). If it is not, please change the type so that is does.
• Click the Ok button at the bottom of the window.
• Click the red X at the top right of the Services window to close it.

Next:

Please follow the instructions here to run the FSS tool again and post the log in your next reply.

[yewest77899]

Farbar Service Scanner Version: 27-01-2016

Ran by Bryan (administrator) on 22-05-2017 at 12:13:53

Running from "C:\Users\Bryan\Desktop"

Microsoft Windows 10 Home  (X64)

Boot Mode: Normal

****************************************************************

 

Internet Services:

============

 

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Yahoo.com is accessible.

 

 

Windows Firewall:

=============

 

Firewall Disabled Policy: 

==================

 

 

System Restore:

============

 

System Restore Policy: 

========================

 

 

Security Center:

============

 

 

Windows Update:

============

 

Windows Autoupdate Disabled Policy: 

============================

 

 

Windows Defender:

==============

 

Other Services:

==============

 

 

File Check:

========

C:\Windows\System32\nsisvc.dll => File is digitally signed

C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed

C:\Windows\System32\drivers\afd.sys => File is digitally signed

C:\Windows\System32\drivers\tdx.sys => File is digitally signed

C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed

C:\Windows\System32\dnsrslvr.dll => File is digitally signed

C:\Windows\System32\dnsapi.dll => File is digitally signed

C:\Windows\SysWOW64\dnsapi.dll => File is digitally signed

C:\Windows\System32\mpssvc.dll => File is digitally signed

C:\Windows\System32\bfe.dll => File is digitally signed

C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed

C:\Windows\System32\SDRSVC.dll => File is digitally signed

C:\Windows\System32\vssvc.exe => File is digitally signed

C:\Windows\System32\wscsvc.dll => File is digitally signed

C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed

C:\Windows\System32\wuaueng.dll => File is digitally signed

C:\Windows\System32\qmgr.dll => File is digitally signed

C:\Windows\System32\es.dll => File is digitally signed

C:\Windows\System32\cryptsvc.dll => File is digitally signed

C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed

C:\Windows\System32\ipnathlp.dll => File is digitally signed

C:\Windows\System32\iphlpsvc.dll => File is digitally signed

C:\Windows\System32\svchost.exe => File is digitally signed

C:\Windows\System32\rpcss.dll => File is digitally signed

 

 

**** End of log ****

[DonnaB]

Were you able to successfully create a system restore point?

Looks like that sorted out the Windows Update service issue. Try checking for Windows Updates to see if any are available. Let me know the results.