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mbamswissarmy error++ :(


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#1
tavid

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Hello Everyone!

 

I'm very new to this computer error world, but recently I installed Malwarebytes to check this new ransomware.

I didn't have ransomware but some days later my computer won't boot.

 

I found this forum, saw the previous problem with your kind help with FRST program.

So I also run the FRST and enclosed the report.

 

I'm waiting for your kind help what to include in the fixlist.txt and I'd really appreciate it!

I think the best is to remove the whole Malwarebyes software.

 

Thank you so much!


Edited by tavid, 17 May 2017 - 11:48 PM.

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#2
zep516

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Hi! My name is zep516 and Welcome to Geekstogo!
I'll do the best I can to resolve your computer issue
Please make sure to carefully read any instruction that I give you. If you're not sure, or if something unexpected happens, don't continue Stop and ask! Never be afraid to ask questions! :)

Download the attached file Attached File  fixlist.txt   682bytes   66 downloads save it to the sane location FRST64 is --> G:\
  • Start FRST64 with Administrator privileges.
  • Press the Fix button.
  • When finished, a log file (Fixlog.txt) will pop up and saved in the same location the tool was ran from.

    Please copy and paste its contents in your next reply.
    Boot in Normal Mode and let me know the outcome.

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#3
tavid

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Dear Zep516!

 

Thank you for your kind help, of course it worked! :)

 

Enclosed the log.

 

So may I uninstall the Malwarebytes now? In the regular way: Start/Programs.../Uninstall...?

 

What's your opinion why are there so much cases happens with this mbamswissarmy file?


Edited by tavid, 17 May 2017 - 11:49 PM.

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#4
zep516

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Hello,

why are there so much cases happens with this mbamswissarmy file?

It's currently under investigation

Move FRST from the usb to the desktop and run it again. Post both log reports
FRST.txt
Additions.txt

There may be some other issues that need taken care of.
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#5
tavid

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Dear Zep516!

 

Thank you for the extended help!

 

I enclosed both output files.

 

I don't know if it could be a problem, that I don't have too much free spaces on my Windows partition...


Edited by tavid, 17 May 2017 - 11:49 PM.

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#6
zep516

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You need to fix that by removing files an freeing up space or the drive may crash.
Windows needs 15% free space of the total amount of the hard drive size.
15 percent of a 110GB is 16.5Gb you need to have free.


Next


A few items to fix

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Open notepad (Start =>All Programs => Accessories => Notepad).
Copy/Paste the contents of the code box below into Notepad.

start
CloseProcesses:
CreateRestorePoint:
HKU\S-1-5-21-1156528021-2274609085-749501020-1000\...\Run: [AdobeBridge] => [X]
ShortcutTarget: Adobe Gamma Loader.lnk -> C:\Program Files (x86)\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe (No File)
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
CHR HKLM-x32\...\Chrome\Extension: [ngpampappnmepgilojfohadhhmbhlaek] - C:\Program Files (x86)\Internet Download Manager\IDMGCExt.crx <not found>
CMD: bitsadmin /reset /allusers
CMD: ipconfig /flushdns
Emptytemp:
  • Click Format and ensure Wordwrap is unchecked.
  • Save as Fixlist.txt to your Desktop (Must be in this location)
  • Run FRST/FRST64 and press the Fix button just once and wait.
  • If the tool needed a restart please make sure you let the system to restart normally and let the tool completes its run after restart.
  • The tool will make a log on the Desktop (Fixlog.txt). Please post it to your reply.
Note: If the tool warns you about the version you're using being an outdated version please download and run the updated version.
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#7
tavid

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Enclosed the result.

There was an exception on the first run.


Edited by tavid, 18 May 2017 - 04:36 PM.

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#8
zep516

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Hello,

Looks like we freed up 6GB of temp files.

How is the computer now ?
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#9
tavid

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Hello!

 

Yes, thank you very much!

It works excellent!


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#10
zep516

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.

Thanks
Joe :)
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