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Windows freezes up after changing power supply.


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#1
jayncc1701

jayncc1701

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Ok hold on, this will take a bit to explain but Id appreciate any advice... 
 
I changed out my sons power supply in his pc. I removed a 600w evga and installed a 750w evga. 
I changed it out because once in a while when it would boot windows it would just lose power, plus the power supply was about 4 years old. So I switched it out(ive done this a hundred times before with no problems).
I went to boot windows 10 and it took a little longer then normal but then started up. I then noticed that whenever I would start up a program or a game or would download something, windows would get real slow, and sometimes it would even freeze up to where the task manager wouldnt even come up.
 
So this is all ive tried to fix the issues:
 
I went into bio and reset all settings to default settings for the motherboard.
I formatted the HD and did a reinstall of windows 7. It got through the install with no problems. Once in a while during updates it would freeze up. And then when I tried to install programs and run them, the same issue. Slowed down or froze up all together.
 
I have another HD, so I formatted it and installed Windows on it, same problem. 
 
I put the old power supply back in, same problem. Then I did a reinstall of windows with that power supply, same problem.
 
I have ran every disk scan, repair program available to windows with no help. I have defragged and ran registry health checks with no results. 
 
Some specs(mind you, all of this was working just fine before the first switch of the power supply.)
 
FX-8300 processor
Asus M5a78L mother board
PNY 1060 graphics card(but for all the windows reinstalls, we just ran graphics off the mobo)
EVGA 750 watt power supply
 
Any advice would be great! Thanks! 

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#2
RKinner

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Get the free version of Speccy:
 
http://www.filehippo...download_speccy (Look in the upper right for the Download
Latest Version button  - Do NOT press the large Start Download button on the upper left!)  
Download, Save and Install it.  Tell it you do not need CCLEANER.    Run Speccy.  When it finishes (the little icon in the bottom left will stop moving), 
File, Save as Text File,  (to your desktop) note the name it gives. OK.  Open the file in notepad and delete the line that gives the serial number of your Operating System.  
(It will be near the top about 10 lines down.) Save the file.  Attach the file to your next post.  (More Reply Options, Choose File, Open, Attach This File)
 
 
Get Process Explorer
 
Save it to your desktop then run it (Vista or Win7 - right click and Run As Administrator).  
 
View, Select Column, check Verified Signer, OK
Options, Verify Image Signatures
 
 
Click twice on the CPU column header  to sort things by CPU usage with the big hitters at the top.  
 
Wait a full minute then:
 
File, Save As, Save.  Note the file name.   Open the file  on your desktop and copy and paste the text to a reply.
 
 
1. Please download the Event Viewer Tool by Vino Rosso
and save it to your Desktop:
2. Right-click VEW.exe and Run AS Administrator
3. Under 'Select log to query', select:
 
* System
4. Under 'Select type to list', select:
* Error
* Warning
 
 
Then use the 'Number of events' as follows:
 
 
1. Click the radio button for 'Number of events'
Type 20 in the 1 to 20 box
Then click the Run button.
Notepad will open with the output log.
 
 
Please post the Output log in your next reply then repeat but select Application.  (Each time you run VEW it overwrites the log so copy the first one to a Reply or rename it before running it a second time.)
 
 

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#3
jayncc1701

jayncc1701

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Here is a report from minitool if anyone is interested:

 

Ran by jake (administrator) on 20-05-2017 at 17:20:45
Running from "C:\Users\jake\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Model: System Product Name Manufacturer: System manufacturer
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ============================== 

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ============================== 


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================
========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : jake-PC
Primary Dns Suffix . . . . . . . : 
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : 
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 30-5A-3A-0E-13-75
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::e9ba:e496:beb5:9a4%10(Preferred) 
IPv4 Address. . . . . . . . . . . : 192.168.1.240(Preferred) 
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, May 20, 2017 5:14:53 PM
Lease Expires . . . . . . . . . . : Sunday, May 21, 2017 5:14:52 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 238049850
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-20-AD-5F-39-30-5A-3A-0E-13-75
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{806DEBDF-F565-4224-A07B-74429A2F43B7}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : 
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . : 
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:953c:3418:1aa9:5d05:29e2(Preferred) 
Link-local IPv6 Address . . . . . : fe80::3418:1aa9:5d05:29e2%12(Preferred) 
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: router.asus.com
Address: 192.168.1.1

Name: google.com
Addresses: 2607:f8b0:4009:803::200e
4.59.40.108
4.59.40.123
4.59.40.103
4.59.40.114
4.59.40.89
4.59.40.118
4.59.40.119
4.59.40.109
4.59.40.88
4.59.40.99
4.59.40.93
4.59.40.84
4.59.40.104
4.59.40.94
4.59.40.113
4.59.40.98


Pinging google.com [4.59.40.98] with 32 bytes of data:
Reply from 4.59.40.98: bytes=32 time=4ms TTL=58
Reply from 4.59.40.98: bytes=32 time=5ms TTL=58

Ping statistics for 4.59.40.98:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 4ms, Maximum = 5ms, Average = 4ms
Server: router.asus.com
Address: 192.168.1.1

Name: yahoo.com
Addresses: 2001:4998:58:c02::a9
2001:4998:44:204::a7
2001:4998:c:a06::2:4008
98.138.253.109
98.139.183.24
206.190.36.45


Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=65ms TTL=50
Reply from 206.190.36.45: bytes=32 time=60ms TTL=50

Ping statistics for 206.190.36.45:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 60ms, Maximum = 65ms, Average = 62ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
10...30 5a 3a 0e 13 75 ......Realtek PCIe GBE Family Controller
1...........................Software Loopback Interface 1
11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
12...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.240 10
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.240 266
192.168.1.240 255.255.255.255 On-link 192.168.1.240 266
192.168.1.255 255.255.255.255 On-link 192.168.1.240 266
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.240 266
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.240 266
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
12 58 ::/0 On-link
1 306 ::1/128 On-link
12 58 2001::/32 On-link
12 306 2001:0:9d38:953c:3418:1aa9:5d05:29e2/128
On-link
10 266 fe80::/64 On-link
12 306 fe80::/64 On-link
12 306 fe80::3418:1aa9:5d05:29e2/128
On-link
10 266 fe80::e9ba:e496:beb5:9a4/128
On-link
1 306 ff00::/8 On-link
12 306 ff00::/8 On-link
10 266 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (05/19/2017 10:19:03 PM) (Source: .NET Runtime) (User: )
Description: Application: Twitch.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 7792D15B (77910000) with exit code 80131506.

Error: (05/19/2017 09:23:36 PM) (Source: MsiInstaller) (User: jake-PC)
Description: Product: Elgato Game Capture HD -- Error 1500. Another installation is in progress. You must complete that installation before continuing this one.

Error: (05/19/2017 09:21:58 PM) (Source: MsiInstaller) (User: jake-PC)
Description: Product: Elgato Game Capture HD -- This application is only supported on Windows 8 or higher.

Error: (05/19/2017 06:50:51 PM) (Source: Application Error) (User: )
Description: Faulting application name: Battle.net Helper.exe, version: 0.0.0.0, time stamp: 0x591b9deb
Faulting module name: libcef.dll, version: 3.2623.1433.0, time stamp: 0x590b8573
Exception code: 0x80000003
Fault offset: 0x0019afa9
Faulting process id: 0x165c
Faulting application start time: 0xBattle.net Helper.exe0
Faulting application path: Battle.net Helper.exe1
Faulting module path: Battle.net Helper.exe2
Report Id: Battle.net Helper.exe3

Error: (05/18/2017 06:33:23 PM) (Source: Application Error) (User: )
Description: Faulting application name: chrome.exe, version: 58.0.3029.110, time stamp: 0x59114e27
Faulting module name: ntdll.dll, version: 6.1.7601.23796, time stamp: 0x590296ce
Exception code: 0xc0000005
Fault offset: 0x00000000000181ed
Faulting process id: 0x1108
Faulting application start time: 0xchrome.exe0
Faulting application path: chrome.exe1
Faulting module path: chrome.exe2
Report Id: chrome.exe3

Error: (05/18/2017 04:32:42 PM) (Source: .NET Runtime) (User: )
Description: Application: Twitch.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 73A9D15B (73A80000) with exit code 80131506.

Error: (05/18/2017 04:26:45 PM) (Source: Application Error) (User: )
Description: Faulting application name: ts3client_win64.exe, version: 3.1.2.0, time stamp: 0x58ee0528
Faulting module name: ucrtbase.DLL, version: 10.0.10586.788, time stamp: 0x5879ab76
Exception code: 0x40000015
Fault offset: 0x000000000006990f
Faulting process id: 0xa0c
Faulting application start time: 0xts3client_win64.exe0
Faulting application path: ts3client_win64.exe1
Faulting module path: ts3client_win64.exe2
Report Id: ts3client_win64.exe3

Error: (05/18/2017 04:26:45 PM) (Source: Application Error) (User: )
Description: Faulting application name: ts3client_win64.exe, version: 3.1.2.0, time stamp: 0x58ee0528
Faulting module name: ucrtbase.DLL, version: 10.0.10586.788, time stamp: 0x5879ab76
Exception code: 0x40000015
Fault offset: 0x000000000006990f
Faulting process id: 0xee8
Faulting application start time: 0xts3client_win64.exe0
Faulting application path: ts3client_win64.exe1
Faulting module path: ts3client_win64.exe2
Report Id: ts3client_win64.exe3

Error: (05/18/2017 04:26:45 PM) (Source: Application Error) (User: )
Description: Faulting application name: ts3client_win64.exe, version: 3.1.2.0, time stamp: 0x58ee0528
Faulting module name: ucrtbase.DLL, version: 10.0.10586.788, time stamp: 0x5879ab76
Exception code: 0x40000015
Fault offset: 0x000000000006990f
Faulting process id: 0x165c
Faulting application start time: 0xts3client_win64.exe0
Faulting application path: ts3client_win64.exe1
Faulting module path: ts3client_win64.exe2
Report Id: ts3client_win64.exe3

Error: (05/18/2017 04:26:45 PM) (Source: Application Error) (User: )
Description: Faulting application name: ts3client_win64.exe, version: 3.1.2.0, time stamp: 0x58ee0528
Faulting module name: ucrtbase.DLL, version: 10.0.10586.788, time stamp: 0x5879ab76
Exception code: 0x40000015
Fault offset: 0x000000000006990f
Faulting process id: 0xcf0
Faulting application start time: 0xts3client_win64.exe0
Faulting application path: ts3client_win64.exe1
Faulting module path: ts3client_win64.exe2
Report Id: ts3client_win64.exe3


System errors:
=============
Error: (05/20/2017 05:17:05 PM) (Source: Service Control Manager) (User: )
Description: The aswbIDSAgent service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.


Error: (05/20/2017 05:17:05 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the aswbIDSAgent service to connect.

Error: (05/20/2017 04:08:31 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (05/20/2017 03:32:08 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (05/20/2017 12:55:26 PM) (Source: DCOM) (User: )
Description: {E10F6C3A-F1AE-4ADC-AA9D-2FE65525666E}

Error: (05/20/2017 12:50:20 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (05/20/2017 10:56:13 AM) (Source: Service Control Manager) (User: )
Description: The aswbIDSAgent service failed to start due to the following error: 
%%1053 = The service did not respond to the start or control request in a timely fashion.


Error: (05/20/2017 10:56:13 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the aswbIDSAgent service to connect.

Error: (05/20/2017 10:53:48 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 10:52:28 AM on ‎5/‎20/‎2017 was unexpected.

Error: (05/20/2017 10:42:13 AM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Browser service.


Microsoft Office Sessions:
=========================
Error: (05/19/2017 10:19:03 PM) (Source: .NET Runtime)(User: )
Description: Application: Twitch.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 7792D15B (77910000) with exit code 80131506.

Error: (05/19/2017 09:23:36 PM) (Source: MsiInstaller)(User: jake-PC)
Description: Product: Elgato Game Capture HD -- Error 1500. Another installation is in progress. You must complete that installation before continuing this one.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (05/19/2017 09:21:58 PM) (Source: MsiInstaller)(User: jake-PC)
Description: Product: Elgato Game Capture HD -- This application is only supported on Windows 8 or higher.(NULL)(NULL)(NULL)(NULL)(NULL)

Error: (05/19/2017 06:50:51 PM) (Source: Application Error)(User: )
Description: Battle.net Helper.exe0.0.0.0591b9deblibcef.dll3.2623.1433.0590b8573800000030019afa9165c01d2d10b7f67ee55C:\Program Files (x86)\Blizzard App\Battle.net.8800\Battle.net Helper.exeC:\Program Files (x86)\Blizzard App\Battle.net.8800\libcef.dllc0a31423-3cfe-11e7-bd4b-305a3a0e1375

Error: (05/18/2017 06:33:23 PM) (Source: Application Error)(User: )
Description: chrome.exe58.0.3029.11059114e27ntdll.dll6.1.7601.23796590296cec000000500000000000181ed110801d2d03fe6354936C:\Program Files (x86)\Google\Chrome\Application\chrome.exeC:\Windows\SYSTEM32\ntdll.dll2555c481-3c33-11e7-9cb1-305a3a0e1375

Error: (05/18/2017 04:32:42 PM) (Source: .NET Runtime)(User: )
Description: Application: Twitch.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an internal error in the .NET Runtime at IP 73A9D15B (73A80000) with exit code 80131506.

Error: (05/18/2017 04:26:45 PM) (Source: Application Error)(User: )
Description: ts3client_win64.exe3.1.2.058ee0528ucrtbase.DLL10.0.10586.7885879ab7640000015000000000006990fa0c01d2d02db561fdf5C:\Program Files\TeamSpeak 3 Client\ts3client_win64.exeC:\Windows\system32\ucrtbase.DLL74b23950-3c21-11e7-ab7b-305a3a0e1375

Error: (05/18/2017 04:26:45 PM) (Source: Application Error)(User: )
Description: ts3client_win64.exe3.1.2.058ee0528ucrtbase.DLL10.0.10586.7885879ab7640000015000000000006990fee801d2d02e0c1b4629C:\Program Files\TeamSpeak 3 Client\ts3client_win64.exeC:\Windows\system32\ucrtbase.DLL74b34ac4-3c21-11e7-ab7b-305a3a0e1375

Error: (05/18/2017 04:26:45 PM) (Source: Application Error)(User: )
Description: ts3client_win64.exe3.1.2.058ee0528ucrtbase.DLL10.0.10586.7885879ab7640000015000000000006990f165c01d2d02dfe444929C:\Program Files\TeamSpeak 3 Client\ts3client_win64.exeC:\Windows\system32\ucrtbase.DLL74b127dc-3c21-11e7-ab7b-305a3a0e1375

Error: (05/18/2017 04:26:45 PM) (Source: Application Error)(User: )
Description: ts3client_win64.exe3.1.2.058ee0528ucrtbase.DLL10.0.10586.7885879ab7640000015000000000006990fcf001d2d02deca1b6feC:\Program Files\TeamSpeak 3 Client\ts3client_win64.exeC:\Windows\system32\ucrtbase.DLL74b100cc-3c21-11e7-ab7b-305a3a0e1375


CodeIntegrity Errors:
===================================
Date: 2017-05-16 17:29:17.463
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\AtihdW76.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2017-05-16 17:29:17.463
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\AtihdW76.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2017-05-16 17:19:48.951
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\AtihdW76.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2017-05-16 17:19:48.951
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\AtihdW76.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2017-05-16 17:11:14.524
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\AtihdW76.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2017-05-16 17:11:14.524
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\AtihdW76.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2017-05-16 17:08:24.446
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\AtihdW76.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2017-05-16 17:08:24.446
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\AtihdW76.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2017-05-16 17:03:19.820
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\AtihdW76.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2017-05-16 17:03:19.820
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\AtihdW76.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.


=========================== Installed Programs ============================

Adobe Flash Player 25 PPAPI (HKLM-x32\...\Adobe Flash Player PPAPI) (Version: 25.0.0.171 - Adobe Systems Incorporated)
Ansel (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Ansel) (Version: 378.78 - NVIDIA Corporation) Hidden
Avast Free Antivirus (HKLM-x32\...\Avast Antivirus) (Version: 17.4.2294 - AVAST Software)
BitTorrent (HKCU\...\BitTorrent) (Version: 7.10.0.43581 - BitTorrent Inc.)
Blizzard App (HKLM-x32\...\Battle.net) (Version: - Blizzard Entertainment)
CCleaner (HKLM\...\CCleaner) (Version: 5.30 - Piriform)
Defraggler (HKLM\...\Defraggler) (Version: 2.21 - Piriform)
Dual Monitor 1.22 (HKLM-x32\...\{64AA3F94-ED4A-4A4B-B72C-B7A1481ED5D8}_is1) (Version: 1.22.021813 - Cristi Diaconu)
Elgato Game Capture HD (HKLM\...\{4281A206-158E-4C28-B078-397188759F60}) (Version: 3.20.33.1533 - Elgato Systems GmbH)
Game Capture HD v2.3.3.40 (HKLM-x32\...\Software_Elgato_Game Capture HD) (Version: 2.3.3.40 - Elgato Systems)
Game Capture HD60 Pro v1.1.0.149 (HKLM-x32\...\Software_Elgato_Game Capture HD60 Pro) (Version: 1.1.0.149 - Elgato Systems)
Game Capture HD60 S v1.1.0.160 (HKLM-x32\...\Software_Elgato_Game Capture HD60 S) (Version: 1.1.0.160 - Elgato Systems)
Game Capture HD60 v2.1.1.4 (HKLM-x32\...\Software_Elgato_Game Capture HD60) (Version: 2.1.1.4 - Elgato Systems)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 58.0.3029.110 - Google Inc.)
Google Update Helper (HKLM-x32\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.33.5 - Google Inc.) Hidden
Microsoft .NET Framework 4.6.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.6.01055 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005 (HKLM-x32\...\{7f51bdb9-ee21-49ee-94d6-90afc321780e}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005 (HKLM-x32\...\{ce085a78-074e-4823-8dc1-8a721b94b76d}) (Version: 12.0.21005.1 - Microsoft Corporation)
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23506 (HKLM-x32\...\{3ee5e5bb-b7cc-4556-8861-a00a82977d6c}) (Version: 14.0.23506.0 - Microsoft Corporation)
Mozilla Firefox 53.0.3 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 53.0.3 (x86 en-US)) (Version: 53.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 53.0.2 - Mozilla)
MSXML 4.0 SP3 Parser (KB2758694) (HKLM-x32\...\{1D95BA90-F4F8-47EC-A882-441C99D30C1E}) (Version: 4.30.2117.0 - Microsoft Corporation)
NVIDIA 3D Vision Driver 378.78 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 378.78 - NVIDIA Corporation)
NVIDIA Graphics Driver 378.78 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 378.78 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.34.23 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.34.23 - NVIDIA Corporation)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.107.323.2017 - Realtek)
SafeZone Stable 3.55.2393.596 (HKLM-x32\...\SafeZone 3.55.2393.596) (Version: 3.55.2393.596 - Avast Software) Hidden
Space Engineers (HKLM\...\Steam App 244850) (Version: - Keen Software House)
Speccy (HKLM\...\Speccy) (Version: 1.30 - Piriform)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.1.4 - TeamSpeak Systems GmbH)
Transmission 2.92 (14714) (x64) (HKLM\...\{E2B281FA-6236-4F0D-B710-ECDB6B60EB5E}) (Version: 2.92.0 - Transmission Project)
Twitch (HKLM-x32\...\{DEE70742-F4E9-44CA-B2B9-EE95DCF37295}) (Version: 6.0.0.0 - Twitch Interactive, Inc.)
Vegas Pro 13.0 (64-bit) (HKLM\...\{D264BD11-6A9B-11E4-A4F7-F04DA23A5C58}) (Version: 13.0.428 - Sony)
Vulkan Run Time Libraries 1.0.39.1 (HKLM\...\VulkanRT1.0.39.1) (Version: 1.0.39.1 - LunarG, Inc.)
WinRAR 5.40 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.40.0 - win.rar GmbH)
World of Warcraft (HKLM-x32\...\World of Warcraft) (Version: - Blizzard Entertainment)

========================= Devices: ================================

Name: Universal Serial Bus (USB) Controller
Description: Universal Serial Bus (USB) Controller
Class Guid: 
Manufacturer: 
Service: 
Device ID: PCI\VEN_1B21&DEV_1142&SUBSYS_85BF1043&REV_00\4&AB0F605&0&0038
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.


========================= Memory info: ===================================

Percentage of memory in use: 15%
Total physical RAM: 16366.12 MB
Available physical RAM: 13867.59 MB
Total Virtual: 32730.42 MB
Available Virtual: 30012.5 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:465.66 GB) (Free:295.65 GB) NTFS

========================= Users: ========================================

User accounts for \\JAKE-PC

Administrator Guest jake 


**** End of log ****


  • 0

#4
RKinner

RKinner

    Malware Expert

  • Expert
  • 20,029 posts
  • MVP

Guess you didn't see my last post.

 

From minitoolbox we can see you need to uninstall:

 

Twitch- causing errors

 

Elgato Game Capture HD -This application is only supported on Windows 8 or higher.
Assume these are part of the above:

Game Capture HD v2.3.3.40 (HKLM-x32\...\Software_Elgato_Game Capture HD) (Version: 2.3.3.40 - Elgato Systems)
Game Capture HD60 Pro v1.1.0.149 (HKLM-x32\...\Software_Elgato_Game Capture HD60 Pro) (Version: 1.1.0.149 - Elgato Systems)
Game Capture HD60 S v1.1.0.160 (HKLM-x32\...\Software_Elgato_Game Capture HD60 S) (Version: 1.1.0.160 - Elgato Systems)
Game Capture HD60 v2.1.1.4 (HKLM-x32\...\Software_Elgato_Game Capture HD60) (Version: 2.1.1.4 - Elgato Systems)

 

You need a driver for 

 
ASMedia USB3.0 eXtensible Host Controller
ASMedia XHCI 1.0 Controller
 
(Both use the same driver)
 
 
 
Also you need to update "AMD High Definition Audio Function Driver"
 
and TeamSpeak 3 Client
 
 
Avast may also need to be reinstalled.

  • 0






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