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LOGS from malware removal

Kevin Murphy

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#1
nenicloud

nenicloud

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Attached File  FRST.txt   102.48KB   214 downloadsAttached File  Addition.txt   39.13KB   272 downloads

 

these are the two log files created after running scan


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#2
zep516

zep516

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Hi! My name is zep516 and Welcome to Geekstogo!
I'll do the best I can to resolve your computer issue
Please make sure to carefully read any instruction that I give you. If you're not sure, or if something unexpected happens, don't continue Stop and ask! Never be afraid to ask questions! :)

Let Malwarebytes run and stay away from the computer, in other words don't wait for the scan to finish as it could take a while up to 2 hours, don't move the mouse around close all aps & browsers.
  • Please download Malwarebytes Anti-Rootkit and save the file to your Desktop.
  • Right-Click MBAR.exe and select AVOiBNU.jpgRun as administrator to run the installer.
  • Select your Desktop as the location to extract the contents and click OK. The programme should open upon completion.
  • Click Next, followed by Update. Upon update completion, click Next.
  • Ensure Drivers, Sectors & System are checked and click Scan.
  • Note: Do not use your computer during the scan.
  • Upon completion:
    • If no infection is found, close the MBAR window.
    • If an infection is found, ensure Create Restore Point is checked and click Cleanup. Reboot when prompted.
  • Two logs (mbar-log.txt and system-log.txt) will be created. Copy the contents of both logs and paste in your next reply. Both logs can be found in the MBAR folder.

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#3
nenicloud

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im running the scan now. 


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#4
zep516

zep516

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Don't disturb the computer while it runs, it may seem to freeze at times leave it alone.

Post the log reports when done,

Then
After it finishes please run a scan with your regular Malwarebytes Anti Malware program and post that log.

Please stay with me until I say you're done, this malware installs a lot of files and we will need to run several scans.
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#5
zep516

zep516

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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