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[WIN 10] Stuck in BSOD Boot loop- FRST, no startup works

Started by Gooman15 , May 25 2017 11:54 AM

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#1
Gooman15

Posted 25 May 2017 - 11:54 AM

New Member

Member
1 posts

Stuck in Boot loop with BSOD error self diagnostics screen with
ERROR CODE: 0xc0000428
WHAT Failed: ndistpr64.sys

Digital signature of a file couldn't be verified.

I have FRST 64 and i have the logs if i need to provide them.

I've tried nearly everything that is provided to help your pc. Safe mode doesnt even work, boot into safe mode but it just goes black and reverts back to the same error message just like the picture provided.

Theres no way i can get into anything, the farthest ive gotten so far was using the command prompt tool through recovery options.

my attempted recovery that i tried also failed.

and i did not backup anything on my PC because i logged off of my computer and logged right back on and it was on the error message.

Please Help, I would greately appreciate it

Edited by Gooman15, 25 May 2017 - 11:56 AM.

#2
RKinner

Posted 25 May 2017 - 03:07 PM

Malware Expert

Expert
24,624 posts

ndistpr64.sys is part of the Smart Service rootkit. See:

https://www.bleeping....sys-29229.html

https://www.bleeping...is-in-use-error

If you are able to run a FRST scan from your command line we can probably remove it. If not post the logs you have and we can try to remove it from the command line.