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my computer keeps hanging & doing strange things


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#1
hushy

hushy

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Hi there.

I am on windows 7 home premium.

My computer has been hanging,going slow and doing strange things on start up.

I done a virus check and found nothing.

Can someone please help me too find the problem.

I look forward too a reply.

many thanks


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#2
RKinner

RKinner

    Malware Expert

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Get Process Explorer
 
Save it to your desktop then run it (Vista or Win7 - right click and Run As Administrator).  
 
View, Select Column, check Verified Signer, OK
Options, Verify Image Signatures
 
 
Click twice on the CPU column header  to sort things by CPU usage with the big hitters at the top.  
 
Wait a full minute then:
 
File, Save As, Save.  Note the file name.   Open the file  on your desktop and copy and paste the text to a reply.
 
 
Copy the next 2 lines:
 
TASKLIST /SVC  > \junk.txt
notepad \junk.txt
 
Open an Elevated Command Prompt:
Start, All Programs, Accessories then right click on Command Prompt and Run as Administrator
 
Right click and Paste (or Edit then Paste) and the copied lines should appear.
Hit Enter if notepad does not open.  Copy and paste the text from notepad into a reply. 
 
 
 
Get the free version of Speccy:
 
http://www.filehippo...download_speccy (Look in the upper right for the Download
Latest Version button  - Do NOT press the large Start Download button on the upper left!)  
Download, Save and Install it.  Tell it you do not need CCLEANER.    Run Speccy.  When it finishes (the little icon in the bottom left will stop moving), 
File, Save as Text File,  (to your desktop) note the name it gives. OK.  Open the file in notepad and delete the line that gives the serial number of your Operating System.  
(It will be near the top about 10-20 lines down.) Save the file.  Attach the file to your next post.  (More Reply Options, Choose File, Open, Attach This File)
 

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#3
hushy

hushy

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Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
armsvc.exe 1,196 K 3,928 K 1600 Adobe Acrobat Update Service Adobe Systems Incorporated (Verified) Adobe Systems
CVHSVC.EXE 7,052 K 14,640 K 3816
FlashUtil64_25_0_0_171_ActiveX.exe 4,768 K 10,252 K 4072 Adobe® Flash® Player Installer/Uninstaller 25.0 r0 Adobe Systems Incorporated (Verified) Adobe Systems Incorporated
hkcmd.exe 2,856 K 7,416 K 2656 hkcmd Module Intel Corporation (Verified) Intel Corporation
igfxpers.exe 3,380 K 8,664 K 2708 persistence Module Intel Corporation (Verified) Intel Corporation
igfxtray.exe 3,100 K 7,532 K 2632 igfxTray Module Intel Corporation (Verified) Intel Corporation
jusched.exe 2,316 K 5,452 K 3156 Java Update Scheduler Oracle Corporation (Verified) Oracle America
lsass.exe 14,264 K 21,744 K 644 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows
lsm.exe 2,664 K 4,308 K 652
mbamtray.exe 13,976 K 17,428 K 2832 Malwarebytes Tray Application Malwarebytes (Verified) Malwarebytes Corporation
msseces.exe 33,368 K 38,000 K 2824 Microsoft Security Client User Interface Microsoft Corporation (Verified) Microsoft Corporation
NisSrv.exe 19,356 K 11,860 K 4108 Microsoft Network Realtime Inspection Service Microsoft Corporation (Verified) Microsoft Corporation
procexp.exe 2,320 K 7,512 K 4944 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
RAVCpl64.exe 9,488 K 11,084 K 2736 Realtek HD Audio Manager Realtek Semiconductor (Verified) Realtek Semiconductor Corp
rpsystray.exe 4,464 K 12,556 K 3040 RealPlayer Cloud Service UI RealNetworks, Inc. (Verified) RealNetworks
services.exe 6,668 K 9,964 K 628
sftlist.exe 7,708 K 16,040 K 3012 Microsoft Application Virtualization Client Service Microsoft Corporation (Verified) Microsoft Corporation
sftvsa.exe 1,504 K 4,840 K 2212 Microsoft Application Virtualization Virtual Service Agent Microsoft Corporation (Verified) Microsoft Corporation
sidebar.exe 40,852 K 38,980 K 2980 Windows Desktop Gadgets Microsoft Corporation (Verified) Microsoft Windows
smss.exe 544 K 1,052 K 344
spoolsv.exe 6,804 K 11,816 K 1328 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 6,136 K 11,488 K 1960 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 7,368 K 13,316 K 4760 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 25,968 K 23,620 K 168 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 4,964 K 9,932 K 792 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 11,316 K 14,772 K 1360 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 3,844 K 7,928 K 2272 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 5,784 K 9,520 K 880 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 2,512 K 6,256 K 4160 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 7,544 K 15,848 K 388 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
SWDNLD.EXE 1,516 K 5,108 K 3576 Shockwave Download Module Adobe Systems, Inc. (Verified) Adobe Systems Incorporated
wininit.exe 1,704 K 4,316 K 568
winlogon.exe 3,108 K 7,016 K 680
WLIDSVCM.EXE 1,492 K 3,336 K 2600
WmiPrvSE.exe 2,704 K 6,840 K 480
csrss.exe < 0.01 2,380 K 4,528 K 496
svchost.exe < 0.01 112,248 K 113,332 K 2292 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 16,464 K 16,876 K 1200 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
SearchIndexer.exe < 0.01 42,224 K 39,200 K 1340 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows
WLIDSVC.EXE < 0.01 7,744 K 15,068 K 2368
svchost.exe < 0.01 9,432 K 17,088 K 1988 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
WSHelper.exe < 0.01 9,288 K 16,444 K 3080 Wondershare Studio Wondershare (Verified) Wondershare software CO.
taskhost.exe < 0.01 19,384 K 21,416 K 1608 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 17,404 K 29,432 K 528 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
wmpnetwk.exe < 0.01 13,208 K 16,732 K 4420 Windows Media Player Network Sharing Service Microsoft Corporation (Verified) Microsoft Windows
iexplore.exe < 0.01 32,968 K 53,916 K 3468 Internet Explorer Microsoft Corporation (Verified) Microsoft Corporation
CCleaner64.exe 0.01 8,432 K 1,028 K 3276
officeclicktorun.exe 0.01 13,936 K 23,052 K 1800 Microsoft Office Click-to-Run Microsoft Corporation (Verified) Microsoft Corporation
explorer.exe 0.01 52,864 K 81,852 K 1668 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
rpdsvc.exe 0.01 37,260 K 35,368 K 1252 RealPlayer Cloud Service RealNetworks, Inc. (Verified) RealNetworks
MBAMService.exe 0.01 257,472 K 272,400 K 2608 Malwarebytes Service Malwarebytes (Verified) Malwarebytes Corporation
MsMpEng.exe 0.03 148,296 K 142,560 K 952 Antimalware Service Executable Microsoft Corporation (Verified) Microsoft Corporation
svchost.exe 0.03 20,156 K 33,208 K 408 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
CCleaner64.exe 0.04 14,992 K 1,108 K 5056
System 0.04 732 K 29,544 K 4
Interrupts 0.08 0 K 0 K n/a Hardware Interrupts and DPCs
csrss.exe 0.08 3,056 K 30,216 K 588
dwm.exe 0.10 119,068 K 78,036 K 1580 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows
procexp64.exe 0.68 29,592 K 53,616 K 3592 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
iexplore.exe 6.04 291,932 K 282,072 K 4192 Internet Explorer Microsoft Corporation (Verified) Microsoft Corporation
iexplore.exe 11.91 548,460 K 548,732 K 492 Internet Explorer Microsoft Corporation (Verified) Microsoft Corporation
System Idle Process 80.91 0 K 24 K 0
 
 
 
 
Image Name                     PID Services                                    
========================= ======== ============================================
System Idle Process              0 N/A                                         
System                           4 N/A                                         
smss.exe                       344 N/A                                         
csrss.exe                      496 N/A                                         
wininit.exe                    568 N/A                                         
csrss.exe                      588 N/A                                         
services.exe                   628 N/A                                         
lsass.exe                      644 SamSs                                       
lsm.exe                        652 N/A                                         
winlogon.exe                   680 N/A                                         
svchost.exe                    792 DcomLaunch, PlugPlay, Power                 
svchost.exe                    880 RpcEptMapper, RpcSs                         
MsMpEng.exe                    952 MsMpSvc                                     
svchost.exe                    168 AudioSrv, Dhcp, eventlog,                   
                                   HomeGroupProvider, lmhosts, wscsvc          
svchost.exe                    388 AudioEndpointBuilder, hidserv,              
                                   HomeGroupListener, Netman, PcaSvc, TrkWks,  
                                   UxSms, wudfsvc                              
svchost.exe                    528 EventSystem, fdPHost, FontCache, netprofm,  
                                   nsi, WdiServiceHost, WinHttpAutoProxySvc    
svchost.exe                    408 AeLookupSvc, Appinfo, BITS, Browser, gpsvc, 
                                   LanmanServer, MMCSS, ProfSvc, Schedule,     
                                   SENS, ShellHWDetection, Themes, Winmgmt,    
                                   wuauserv                                    
svchost.exe                   1200 CryptSvc, Dnscache, LanmanWorkstation,      
                                   NlaSvc                                      
spoolsv.exe                   1328 Spooler                                     
svchost.exe                   1360 BFE, DPS, MpsSvc                            
dwm.exe                       1580 N/A                                         
armsvc.exe                    1600 AdobeARMservice                             
taskhost.exe                  1608 N/A                                         
explorer.exe                  1668 N/A                                         
officeclicktorun.exe          1800 ClickToRunSvc                               
svchost.exe                   1960 DiagTrack                                   
svchost.exe                   1988 FDResPub, SSDPSRV, upnphost, wcncsvc        
rpdsvc.exe                    1252 RealPlayer Cloud Service                    
sftvsa.exe                    2212 sftvsa                                      
svchost.exe                   2272 stisvc                                      
svchost.exe                   2292 SysMain                                     
WLIDSVC.EXE                   2368 wlidsvc                                     
WLIDSVCM.EXE                  2600 N/A                                         
MBAMService.exe               2608 MBAMService                                 
igfxtray.exe                  2632 N/A                                         
hkcmd.exe                     2656 N/A                                         
igfxpers.exe                  2708 N/A                                         
RAVCpl64.exe                  2736 N/A                                         
msseces.exe                   2824 N/A                                         
mbamtray.exe                  2832 N/A                                         
sftlist.exe                   3012 sftlist                                     
sidebar.exe                   2980 N/A                                         
rpsystray.exe                 3040 N/A                                         
WSHelper.exe                  3080 N/A                                         
jusched.exe                   3156 N/A                                         
CCleaner64.exe                3276 N/A                                         
CVHSVC.EXE                    3816 cvhsvc                                      
NisSrv.exe                    4108 NisSrv                                      
svchost.exe                   4160 PolicyAgent                                 
wmpnetwk.exe                  4420 WMPNetworkSvc                               
SearchIndexer.exe             1340 WSearch                                     
svchost.exe                   4760 p2pimsvc, p2psvc, PNRPsvc                   
CCleaner64.exe                5056 N/A                                         
iexplore.exe                  3468 N/A                                         
iexplore.exe                  4192 N/A                                         
FlashUtil64_25_0_0_171_Ac     4072 N/A                                         
iexplore.exe                   492 N/A                                         
SWDNLD.EXE                    3576 N/A                                         
audiodg.exe                    648 N/A                                         
igfxsrvc.exe                  3516 N/A                                         
dllhost.exe                   2112 N/A                                         
dllhost.exe                   5008 N/A                                         
cmd.exe                       2988 N/A                                         
conhost.exe                   4804 N/A                                         
tasklist.exe                  3544 N/A                                         
WmiPrvSE.exe                  1400 N/A                                         
 
 
 
 
 
 
 
 
 
 
 

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#4
hushy

hushy

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Summary
Operating System
Windows 7 Home Premium 64-bit SP1
CPU
Intel Core i3 2120 @ 3.30GHz 57 °C
Sandy Bridge 32nm Technology
RAM
4.00GB Single-Channel DDR3 @ 665MHz (9-9-9-24)
Motherboard
Gigabyte Technology Co. Ltd. H61M-S2PV (Intel Core i3-2120 CPU @ 3.30GHz) 34 °C
Graphics
SyncMaster (1680x1050@60Hz)
Intel HD Graphics (Gigabyte)
Storage
465GB Western Digital WDC WD5000AAKX-001CA0 ATA Device (SATA) 39 °C
Optical Drives
TSSTcorp CDDVDW SH-222BB ATA Device
Audio
Realtek High Definition Audio
Operating System
Windows 7 Home Premium 64-bit SP1
Computer type: Desktop
Installation Date: 22/08/2012 16:00:44
Serial Number: 
Windows Security Center
User Account Control (UAC) Enabled
Notify level 2 - Default
Firewall Enabled
Windows Update
AutoUpdate Download Automatically and Install at Set Scheduled time
Schedule Frequency Every Day
Schedule Time 03:00
Windows Defender
Windows Defender Disabled
Antivirus
Antivirus Enabled
Company Name Microsoft
Display Name Microsoft Security Essentials
Product Version 4.10.209.0
Virus Signature Database Up to date
.NET Frameworks installed
v4.6 Full
v4.6 Client
v3.5 SP1
v3.0 SP2
v2.0 SP2
Internet Explorer
Version 11.0.9600.18665
PowerShell
Version 2.0
Java
Java Runtime Environment
Path C:\Program Files (x86)\Java\jre1.8.0_131\bin\java.exe
Version 8.0
Update 131
Build 11
Environment Variables
USERPROFILE C:\Users\sandra
SystemRoot C:\windows
User Variables
TEMP C:\Users\sandra\AppData\Local\Temp
TMP C:\Users\sandra\AppData\Local\Temp
Machine Variables
ComSpec C:\windows\system32\cmd.exe
FP_NO_HOST_CHECK NO
NUMBER_OF_PROCESSORS 4
OS Windows_NT
Path C:\ProgramData\Oracle\Java\javapath
C:\Program Files\Common Files\Microsoft Shared\Windows Live
C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live
C:\windows\system32
C:\windows
C:\windows\System32\Wbem
C:\windows\System32\WindowsPowerShell\v1.0\
C:\Program Files (x86)\Windows Live\Shared
PATHEXT .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE AMD64
PROCESSOR_IDENTIFIER Intel64 Family 6 Model 42 Stepping 7, GenuineIntel
PROCESSOR_LEVEL 6
PROCESSOR_REVISION 2a07
PSModulePath C:\windows\system32\WindowsPowerShell\v1.0\Modules\
TEMP C:\windows\TEMP
TMP C:\windows\TEMP
USERNAME SYSTEM
windir C:\windows
windows_tracing_flags 3
windows_tracing_logfile C:\BVTBin\Tests\installpackage\csilogfile.log
Power Profile
Active power scheme Balanced
Hibernation Enabled
Turn Off Monitor after: (On AC Power) Never
Turn Off Hard Disk after: (On AC Power) 20 min
Suspend after: (On AC Power) Never
Screen saver Disabled
Uptime
Current Session
Current Time 26/05/2017 21:31:03
Current Uptime 23,741 sec (0 d, 06 h, 35 m, 41 s)
Last Boot Time 26/05/2017 14:55:22
Services
Running Adobe Acrobat Update Service
Running Application Experience
Running Application Information
Running Application Virtualization Client
Running Application Virtualization Service Agent
Running Background Intelligent Transfer Service
Running Base Filtering Engine
Running Client Virtualization Handler
Running COM+ Event System
Running Computer Browser
Running Cryptographic Services
Running DCOM Server Process Launcher
Running Desktop Window Manager Session Manager
Running DHCP Client
Running Diagnostic Policy Service
Running Diagnostic Service Host
Running Diagnostic System Host
Running Diagnostics Tracking Service
Running Distributed Link Tracking Client
Running DNS Client
Running Function Discovery Provider Host
Running Function Discovery Resource Publication
Running Group Policy Client
Running HomeGroup Listener
Running HomeGroup Provider
Running Human Interface Device Access
Running IPsec Policy Agent
Running Malwarebytes Service
Running Microsoft Antimalware Service
Running Microsoft Network Inspection
Running Microsoft Office ClickToRun Service
Running Multimedia Class Scheduler
Running Network Connections
Running Network List Service
Running Network Location Awareness
Running Network Store Interface Service
Running Peer Name Resolution Protocol
Running Peer Networking Grouping
Running Peer Networking Identity Manager
Running Plug and Play
Running Power
Running Print Spooler
Running Program Compatibility Assistant Service
Running RealPlayer Cloud Service
Running Remote Procedure Call (RPC)
Running RPC Endpoint Mapper
Running Security Accounts Manager
Running Security Center
Running Server
Running Shell Hardware Detection
Running SSDP Discovery
Running Superfetch
Running System Event Notification Service
Running Task Scheduler
Running TCP/IP NetBIOS Helper
Running Themes
Running UPnP Device Host
Running User Profile Service
Running Windows Audio
Running Windows Audio Endpoint Builder
Running Windows Connect Now - Config Registrar
Running Windows Driver Foundation - User-mode Driver Framework
Running Windows Event Log
Running Windows Firewall
Running Windows Font Cache Service
Running Windows Image Acquisition (WIA)
Running Windows Live ID Sign-in Assistant
Running Windows Management Instrumentation
Running Windows Media Player Network Sharing Service
Running Windows Search
Running Windows Update
Running WinHTTP Web Proxy Auto-Discovery Service
Running Workstation
Stopped ActiveX Installer (AxInstSV)
Stopped Adaptive Brightness
Stopped Adobe Flash Player Update Service
Stopped Application Identity
Stopped Application Layer Gateway Service
Stopped ASP.NET State Service
Stopped BitLocker Drive Encryption Service
Stopped Block Level Backup Engine Service
Stopped Bluetooth Support Service
Stopped Certificate Propagation
Stopped CNG Key Isolation
Stopped COM+ System Application
Stopped Credential Manager
Stopped Disk Defragmenter
Stopped Distributed Transaction Coordinator
Stopped Encrypting File System (EFS)
Stopped Extensible Authentication Protocol
Stopped Fax
Stopped Google Update Service (gupdate)
Stopped Google Update Service (gupdatem)
Stopped Health Key and Certificate Management
Stopped IKE and AuthIP IPsec Keying Modules
Stopped Intel Content Protection HECI Service
Stopped Interactive Services Detection
Stopped Internet Connection Sharing (ICS)
Stopped Internet Explorer ETW Collector Service
Stopped IP Helper
Stopped KtmRm for Distributed Transaction Coordinator
Stopped Link-Layer Topology Discovery Mapper
Stopped Media Center Extender Service
Stopped Microsoft .NET Framework NGEN v2.0.50727_X64
Stopped Microsoft .NET Framework NGEN v2.0.50727_X86
Stopped Microsoft .NET Framework NGEN v4.0.30319_X64
Stopped Microsoft .NET Framework NGEN v4.0.30319_X86
Stopped Microsoft iSCSI Initiator Service
Stopped Microsoft Software Shadow Copy Provider
Stopped Net.Msmq Listener Adapter
Stopped Net.Pipe Listener Adapter
Stopped Net.Tcp Listener Adapter
Stopped Net.Tcp Port Sharing Service
Stopped Netlogon
Stopped Network Access Protection Agent
Stopped Office Source Engine
Stopped Office Software Protection Platform
Stopped Parental Controls
Stopped Performance Counter DLL Host
Stopped Performance Logs & Alerts
Stopped PnP-X IP Bus Enumerator
Stopped PNRP Machine Name Publication Service
Stopped Portable Device Enumerator Service
Stopped Problem Reports and Solutions Control Panel Support
Stopped Protected Storage
Stopped Quality Windows Audio Video Experience
Stopped Remote Access Auto Connection Manager
Stopped Remote Access Connection Manager
Stopped Remote Desktop Configuration
Stopped Remote Desktop Services
Stopped Remote Procedure Call (RPC) Locator
Stopped Remote Registry
Stopped Routing and Remote Access
Stopped Secondary Logon
Stopped Secure Socket Tunneling Protocol Service
Stopped Smart Card
Stopped Smart Card Removal Policy
Stopped SNMP Trap
Stopped Software Protection
Stopped SPP Notification Service
Stopped Tablet PC Input Service
Stopped Telephony
Stopped Thread Ordering Server
Stopped Virtual Disk
Stopped Volume Shadow Copy
Stopped WebClient
Stopped Windows Activation Technologies Service
Stopped Windows Backup
Stopped Windows Biometric Service
Stopped Windows CardSpace
Stopped Windows Color System
Stopped Windows Defender
Stopped Windows Error Reporting Service
Stopped Windows Event Collector
Stopped Windows Installer
Stopped Windows Live Family Safety Service
Stopped Windows Live Mesh remote connections service
Stopped Windows Media Center Receiver Service
Stopped Windows Media Center Scheduler Service
Stopped Windows Modules Installer
Stopped Windows Presentation Foundation Font Cache 3.0.0.0
Stopped Windows Remote Management (WS-Management)
Stopped Windows Time
Stopped Wired AutoConfig
Stopped WLAN AutoConfig
Stopped WMI Performance Adapter
Stopped WWAN AutoConfig
TimeZone
TimeZone GMT
Language English (United Kingdom)
Location United Kingdom
Format English (United Kingdom)
Currency £
Date Format dd/MM/yyyy
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26/05/2017 21:36; Adobe Flash Player Updater
26/05/2017 22:00; GoogleUpdateTaskUserS-1-5-21-1962989235-3280806679-350389116-1000UA
26/05/2017 22:17; GoogleUpdateTaskMachineUA
26/05/2017 22:51; RealPlayerRealUpgradeScheduledTaskS-1-5-21-1962989235-3280806679-350389116-1000
27/05/2017 11:11; RealDownloaderDownloaderScheduledTaskS-1-5-21-1962989235-3280806679-350389116-1000
27/05/2017 13:00; Adobe Acrobat Update Task
27/05/2017 13:17; GoogleUpdateTaskMachineCore
27/05/2017 19:00; GoogleUpdateTaskUserS-1-5-21-1962989235-3280806679-350389116-1000Core
28/05/2017 09:18; RealUpgradeScheduledTaskS-1-5-21-1962989235-3280806679-350389116-1000
29/05/2017 09:00; RealDownloaderRealUpgradeScheduledTaskS-1-5-21-1962989235-3280806679-350389116-1000
CCleanerSkipUAC
CreateChoiceProcessTask
RealDownloaderRealUpgradeLogonTaskS-1-5-21-1962989235-3280806679-350389116-1000
RealPlayerRealUpgradeLogonTaskS-1-5-21-1962989235-3280806679-350389116-1000
RealUpgradeLogonTaskS-1-5-21-1962989235-3280806679-350389116-1000
Hotfixes

Edited by hushy, 26 May 2017 - 02:34 PM.

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#5
hushy

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Do you need all the rest of text file from last post ?

 

Its massive :)


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#6
RKinner

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Yes but that's why I said to ATTACH IT:  (More Reply Options, Choose File, Open, Attach This File)

 

IE is using too much CPU.  Copy the next line:

"C:\Program Files (x86)\Internet Explorer\iexplore" -extoff  http://www.geekstogo.com/forum/topic/367977-my-computer-keeps-hanging-doing-strange-things/#entry2599007

Start, All Programs, Command Prompt..

 

CLOSE IE!

 

Return to the Command Prompt window and right click and then Paste (or Edit then Paste).  Hit Enter.

 

IE will open without extensions and add-ons.  x out the warning at the bottom.

 

Now make a new Process Explorer log. as before and post it. 


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#7
hushy

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sorry :)

Attached Files


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#8
hushy

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Yes but that's why I said to ATTACH IT:  (More Reply Options, Choose File, Open, Attach This File)

 

IE is using too much CPU.  Copy the next line:

"C:\Program Files (x86)\Internet Explorer\iexplore" -extoff  http://www.geekstogo.com/forum/topic/367977-my-computer-keeps-hanging-doing-strange-things/#entry2599007

Start, All Programs, Command Prompt..

 

CLOSE IE!

 

Return to the Command Prompt window and right click and then Paste (or Edit then Paste).  Hit Enter.

 

IE will open without extensions and add-ons.  x out the warning at the bottom.

 

Now make a new Process Explorer log. as before and post it. 

ie opened but no warnings. and cant make a new process explorer log as it says unable to extract 64 bit image run process explorer  from a writable directory


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#9
RKinner

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Speccy says you are running a bit hot but recent versions of Speccy have not been very reliable so let's get a second opinion.

 

 
 
 
Download, save and Install it (Win 7 or Vista right click and Run As Admin.) then run it (Win 7 or Vista right click and Run As Admin.).
 
It will tell you your temps in real time.  What is the highest it says for Core or CPU?  Run a scan or watch a video or play a game.  Does it climb higher?  How high?
 
 
Your hard drive is getting a bit tired.  Lots of sectors have failed and been replaced by spares.
05
Attribute name Reallocated Sectors Count
Real value 190
Current 190
Worst 190
Threshold 140
Raw Value 00000000BE
Status Good
...
C4
Attribute name Reallocation Event Count
Real value 167
Current 33
Worst 33
Threshold 0
Raw Value 00000000A7
Status Good
C5
Attribute name Current Pending Sector Count
Real value 19
Current 200
Worst 199
Threshold 0
Raw Value 0000000013
Status Good
C6
Attribute name Uncorrectable Sector Count
Real value 3
Current 200
Worst 200
Threshold 0
Raw Value 0000000003
Status Good

 

 

 Getting close to the max so probably time to clone it.  Also showing 
C8
Attribute name Write Error Rate / Multi-Zone Error Rate
Real value 4,530
Current 178
Worst 178
Threshold 0
Raw Value 00000011B2
Status Good

 

 

Errors cause delays and freezing and may be why Process Explorer won't run.  
 
With IE in no extension mode, right click on the clock and select Start Task Manager then on Processes, Show Processes from All Users.  Then click once or twice on the CPU column header to sort things with the biggest users at the top.  what are the top three users?  How much does it use?  What does IE say?  Close IE and open it normally.  Repeat the Task Manager steps
 
 

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#10
hushy

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my temps are 47 on core 0 and core 1

 

I played a youtube video and it touched 50 but would say it settled on 48.

 

I then played a sky vegas slot and core 0 reached mid 50s while core 1 touched 60 at times.


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#11
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ie in no extension mode is explorer 74k & 12k & 27k  others over 10k is dwm exe 27k and msseces 12k

 

And opening ie normally is the same as above.

 

I don't think I have any add ons now as I disabled them when it was freezing other day .

 

 

Now if I open a second tab the ie shoots up into the 400k & 103k & 17k


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#12
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Temps are OK.  In IE, click on the gear icon in the upper right then on Internet Options then on Advanced.  Click on Reset, Reset.  Restart IE.  Is that any better?


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#13
hushy

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  • i done the above and it has made no difference.
  • its been sluggish today watching youtube videos
  • I was thinking about what you said about hard drive and I think its time too start thinking about getting a new computer.
  • This one must be about 10 years old and has been well used by all family members in that time.

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#14
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Run the speedtest:

 

http://speedtest.att.com/speedtest/

 

Press Start

 

when it finishes look at your download speed is that about what you pay for?  (do not click on any of the ads that promise to speedup your PC)


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#15
hushy

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download speed is 157.9 mbps

 

upload speed is 13.1 mbps

 

latency is 61 ms

 

 

im on virgin broadband Up to 200Mbps


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